Dr. Heather Romero, MD
Family Medicine
Trinity Health Medical Group, Primary Care & Pediatrics - NW Grand Rapids
933 3 Mile Rd NW, Suite 210
Walker , MI 49544 Directions
4.9 out of 5
347 verified ratings
347 Ratings, 111 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 19, 2026
Always nice to see her
Feb 17, 2026
Heather is always patient with me, and considerate. She goes the extra mile. I always feel I had a good appointment with her.
Feb 16, 2026
She is attentive, professional and appreciated.
Feb 12, 2026
She was good, took time to listen and help with my problem.
Feb 6, 2026
She is the first doctor I’ve liked. She is personable, she listens, and doesn’t push an agenda but partners with me in my health.
Feb 5, 2026
Melissa who works there is also very helpful.
Feb 2, 2026
Dr. Romero is the best doctor I’ve ever had. She is kind and compassionate and listens to everything you have to say without judgement. She is hard to get into because she is so busy and everyone loves her, but I will wait just so I can see her.
Jan 27, 2026
I'm 63 years old and have had quite a few doctors in my life, but so far Dr. Romero is top on my list. She is always pleasant and very good at explaining things to me. I would defiantly recommend her to anyone who need a primary care physician.
Jan 27, 2026
She suggests a plan of treatment with the patient versus Do this/Take That
Jan 15, 2026
Dr. Romero is the best.
Jan 6, 2026
She considers changes in my medical test results and adjusts my meds accordingly.
Dec 22, 2025
She’s a good doctor
Dec 8, 2025
Very understanding and knowledgeable Doctor.
Dec 4, 2025
Dr Romero was great! I appreciate her!
Nov 24, 2025
She is a good doctor who takes time to listen and answer my questions.
Nov 21, 2025
Dr Romero is knowledgeable and I trust my health to her.
Nov 20, 2025
She was very thorough..she was very respectful and nice.
Nov 18, 2025
Dr Romero is knowledgeable and takes time with patient to address questions and concerns.
Nov 4, 2025
Dr. Romero is very professional, compassionate and very kind. She digs deep into the patient's issues and has rapid responses in person and mychart. She allows the patient to explain and express what is going on prior to her diagnosis/treatment plan.
Oct 28, 2025
Very satisfied!
Oct 27, 2025
I adore Dr. Heather Romero. She believes in partnership with me to maintain my health. She addresses my concerns. She carefully shares information I need to make health decisions. She is an effective communicator.
Oct 27, 2025
I feel cared for. I don't feel like a job or a statistic
Sep 29, 2025
100 Percent satisfied and happy to have her as my doctor
Sep 29, 2025
Heather is so easy to work with. We share decision making - I love it
Sep 25, 2025
I've been with Dr. Romero over 20 years and she always been good with me
Sep 23, 2025
Dr Romero is AAA+ physician. She is exceptional in every sense of that word.she Caring full of compassion and is completely th thorough.you are lucky and Blessed to have her. I wouldn't go anywhere else
Sep 23, 2025
I had a surgical procedure that alieviated the chronic leg nerve pain I had been experiencing since March 2024. Without Dr. Romero's referral, I may still have the leg pain. She did what she could, but knew I needed to be seen by a specialist who could help me. She arranged for that, and I am very grateful.
Sep 22, 2025
She listens, and doesn’t rush you through
Sep 18, 2025
Dr Romero made me feel very comfortable and explained everything with great care; I felt heard. Dr R is pleasant and I felt very relaxed during my visit!
Sep 16, 2025
She walked in on me while I was naked and changing into the robe, but quickly closed the door. She did my breast exam bare handed. I thought they were supposed to wear gloves?
Sep 8, 2025
I feel understood and cared about. Look forward to working with her for many years.
Sep 8, 2025
Very caring and trustworthy.
Sep 2, 2025
Top notch care.
Aug 28, 2025
Dr Romero is so great at listening to my desires to use as little meds as possible while still keeping me healthy.
Aug 26, 2025
Really takes an interest in me and my concerns. Follows up on what she says she'll do
Aug 26, 2025
She’s the best
Aug 12, 2025
Una persona maravillosa. (A wonderful person.)
Aug 8, 2025
I never had a doctor that listened to everything I had to say and came up with a solution that actually worked. I will never change doctor's
Aug 7, 2025
Dr. Romero was able to get me an appointment the same day I called. She was genuinely concerned with my wellbeing.
Aug 4, 2025
Really great Doctor
Jul 29, 2025
I trust her
Jul 28, 2025
Very happy with the service I received.
Jul 17, 2025
Dr. Romero had obviously read my "My Chart" note. She had never seen me before and I had an urgent need for a visit. She asked appropriate questions and gave me answers I could easily understand. I felt I was seen and heard.
Jul 14, 2025
I depend on her for her kindness and carrying
Jul 10, 2025
She’s a very good doctor
Jul 8, 2025
She was alright
Jun 27, 2025
She is the best Dr I’ve ever had.
Apr 24, 2025
Keep up the great work
Apr 22, 2025
My ear was plugged and they fixed me up
Apr 4, 2025
I love knowing that this place everyone is to be treated with respect. I feel safe