Robert Shmuts

Gastroenterology

1113 Hospital Drive, Suite 203

Willingboro, NJ 8046 Directions

609-835-3624

doctors.virtua.org

4.8 out of 5

506 verified ratings

506 Ratings, 121 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 18, 2026
Service and team was excellent. Coverage provided by Cigna has placed challenges and criteria that causes problems with gaining payment for the procedures needed.

Sep 18, 2026
I thought the doctor was very polite and kind and most of the staff was very nice and the place was very clean and expensive, large, and everybody was very friendly for the most part. Yes, I would recommend this place. That's all I have to say.

Sep 18, 2026
I find that all of my Virtua doctors have been very respectful and so accommodating.

Sep 14, 2026
The experience impressed me and left me confident of his care.

Sep 9, 2026
Very happy with everything !!

Aug 28, 2026
The staff was very polite and very sweet and very helpful and they made me comfortable. I've been there before and I've told people to go. The staff was very very pleasant.

Aug 26, 2026
Dr. has made arrangements for me to be admitted to Virtua for a colonostomy

Aug 26, 2026
Everyone was was friendly and kind. Great group of people ! AA++

Aug 26, 2026
Everyone was courteous and very nice

Aug 14, 2026
Excellent.

Aug 12, 2026
Found him to be somewhat unfriendly and not very warm/compassionate. Also was rude to his own staff. Barged into the room while the first person was asking questions still, and didn't really say anything to her or myself upon entry. Was dismissive to some of my points and opinions, until I pretty much told him what I wanted done. Upon checking out, he was rude to the staff again. When she asked him when he would like to see me again he shrugged his shoulders and said whatever, whenever he wants to come back. The whole interaction with the doctor was honestly somewhat unsettling. I came to him as a second opinion for issues I've been having. And, although he eventually listened to me, the whole appointment never made me feel good. I know it was my first time seeing him, and he was just trying to establish a base of information from me, especially since most of my doctors are outside of the Virtua network. But, I don't think I'll be returning to him, unfortunately.

Aug 11, 2026
The overall experience was very beneficial. From the staff to the doctors, everyone was polite, spoke clearly, and explained everything in detail. I recommend this office to anyone who has a gastro problem.

Aug 3, 2026
I can't say so many good things and his care in listening to me. The Dr took his time with my care. Great things

Aug 3, 2026
Staff- [REDACTED] was very helpful with my scheduling. Jacilyn was very nice and respectful! Dr Smutts really listen and gave me all my options. Very good experience with this for Gastro group!

Jul 28, 2026
the staff at surgery center were great friendly knowledgable I like them alot I have zero complaints

Jul 24, 2026
Thank you all very much.

Jul 15, 2026
The office seemed to run like a conveyor belt...the staff was hopping!

Jul 15, 2026
Do not have to wait long to get into the room

Jul 10, 2026
It's always a 5 star ?? service! Everyone is accommodating and listen to all my concerns.

Jul 10, 2026
The receptionist at the Front Desk was polite, friendly and helpful. The doctor was understanding, polite and helpful. I understand what he was talking about. Making more appointments with him.

Jun 19, 2026
Very good!

Jun 12, 2026
It wsd first time at the clinic and my experience from the front desk staff and everyone I interacted with were definitely positive and met my expectations.

Jun 12, 2026
I found this doctor to be very, very nice. He listened. He didn't rush me. And the staff was very nice also. I would recommend them to my family. Thank you.

Jun 10, 2026
Overall visit was very satisfactory.

Jun 10, 2026
I am very pleased with Dr. Shmuts. I am very pleased with Willingboro Lab and the navigators and all. Dr. Shmuts was very thorough. I was very at ease with the condition that I was experiencing. And so I'm looking forward for the next treatment that he has for me. So yes, I am very, very pleased with Dr. Shmuts, as well as all the navigators and the virtual Willingboro Hospital. I thank them from the bottom of my heart.

Jun 5, 2026
Very courteous staff!

Jun 5, 2026
The entire experience was a pleasant one. Everyone was friendly and helpful. The appointment was on time. Dr. Shmuts is a rare gem! We have been going around and around for 2 years with my mother in law trying to get help for her stomach issues and this was the first time we really felt listened to and heard. He gave us hope that we can figure this out. Felt like a huge weight had been lifted upon leaving the office. Highly recommend this practice 12/10

May 15, 2026
This was my 1st visit & Dr was very common sense in his approach.

May 8, 2026
Everything is good

May 6, 2026
I now have a scheduled colonoscopy and directions on how to prepare.

May 1, 2026
Keep up the good work

Apr 29, 2026
Such a great experience. I was treated like I was the most important person to ever enter the office! All smiles on everyone!

Apr 29, 2026
Friendly staff

Apr 28, 2026
It was av very good visit.

Apr 22, 2026
The entire staff was friendly, professional and made me feel comfortable. The appointment was smooth and efficient!

Apr 17, 2026
Everyone was very helpful on the staff and it was a very clean facility everywhere I looked. Everyone was courteous and everyone treated me with respect. Thank you.

Apr 15, 2026
Dr,Shmuts is the best doctor I've met in the field. We absolutely love him! He's my daughters doctor and my boyfriends doctor as well.

Mar 27, 2026
I would like to thank the staff and Dr.for the courtesy and the attention that I was given during my visit

Mar 24, 2026
They tried me with respect and love

Mar 24, 2026
Dr Shmuts & his staff are absolutely amazing, caring staff every practice should be like this

Mar 24, 2026
Everyone very nice, considerate and friendly.

Mar 20, 2026
When the doctor recommended the breath test yo diagnosebthe problem, it woyldvhave b een helpful v to explain the invoved process at that time in stead of leaving it to the nursing assistant.

Mar 18, 2026
Dr Shmuts is excellent, as always.

Mar 11, 2026
The staff were very helpful and friendly. The girl at the front desk did everything to help me get a referral within 10 minutes of my appointment. I am so happy to tell you how nice she was to me. Very nice office.

Mar 10, 2026
This was my first visit, so far so good. We only had a discussion no care was needed. I couldn't tell if the provider knows all my history, the discussion was based on his knowledge and experience...which proved to be correct.

Mar 10, 2026
I was very comfortable with Dr. Shmuts and have confidence in his ability to provide me with excellent medical care. He has a warm and friendly personality and seemed to genuinely care about me.

Feb 27, 2026
Everyone I came in contact with was very nice and helpful.

Feb 17, 2026
I would like to send my girlfriend to your office to get training on how to learn to be nice and learn how to be caring.

Feb 11, 2026
The doctor was very good at discussing my particular situation.

Feb 11, 2026
When we entered the office, the staff welcomed us warmly. Dr. Shmuts listened carefully to my statements. While speaking, he made eye contact and leaned forward, conveying that he was listening and concerned. He spoke with knowledge and information, which gave my wife and me confidence.