147 Ratings, 101 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 12, 2024
Dr. Knox and his associates are professional and friendly
Jul 10, 2024
Skills and service were great but appointments were running way behind
Jul 4, 2024
Dr Knox is very knowledgeable and I'm very comfortable with him monitoring my glaucoma
Jul 2, 2024
Dr Knox is great! He restored my vision so that I don't need glasses anymore.
Jul 1, 2024
Had a very pleasant experience
Jun 29, 2024
Excellent care by staff and Dr. Knox.
Jun 29, 2024
Efficient personal attention
Jun 28, 2024
Ease of parking. Very friendly staff.
Jun 28, 2024
Nice staff at Laser Center and Dr. Knox is very personable and takes the time to explain procedure.
Jun 25, 2024
Dr. Knox cares about his patients and make sure the patient is comfortable with the procedure. He talks to his patient on their level. He never talks down to them.
Jun 25, 2024
Good care in an efficient and timely manner and the free parking doesn’t hurt.
Jun 25, 2024
Quick service
Jun 23, 2024
Anytime and anywhere you go for heajthcare and there's improvement and/ or stability in your situation, you feel your team have mastered a strategy to meet your individual needs. Of course word gets out and draws others to pursue hope for their individual needs.
Jun 23, 2024
My physician
Jun 22, 2024
all the assistants and check in lady are so nice!
Jun 22, 2024
Nice people
Jun 22, 2024
Dr Knox and his staff are very knowledgeable and kind
Jun 22, 2024
I arrived a few minutes early and let them know I was present. I was called back exactly at my scheduled time. I was seen briefly by an eye technician and then I was called back to an exam room by Dr Knox. Nothing like the long wait times I experienced at [ ] in Birmingham. Dr Knox was very thorough and discussed surgical options since surgery was the only way to address my glaucoma. His scheduler will follow up next week to get my right eye scheduled for surgery.
Jun 21, 2024
closer to home staff is friendly.
Jun 18, 2024
I made my new patient appointment when my husband had a presurgery appointment. It just so happened that his postoperative appointment was scheduled later in the day of my new patient appointment.
I called asking if they could decrease the wait time between our appointments. The receptionist put the appointments at the same time. The day of our appointment we were in the doctor’s office only an hour. This was such a blessing and I appreciate the receptionist being so kind to accommodate our request. I thank the doctor and staff for their caring attitude. We received outstanding care from all employees of the UAB/Callahan clinic team.
Jun 15, 2024
He is very detailed in telling you what your issues are, if any. He has great patient relations skills.
Jun 14, 2024
Quick, no pain an didn’t take long
Jun 14, 2024
Efficient & friendly staff. My physician Dr. Hogan Knox addressed all of my concerns due to progressive issues with my vision.
Jun 13, 2024
The information I was given
Concerning my eye care.
Jun 13, 2024
Everyone was very professional
Jun 13, 2024
I would have given a 10 because the entire Staff is great; however, the appointment takes too long.
Jun 11, 2024
Very good service
Jun 11, 2024
It was a welcoming and friendly environment
Jun 9, 2024
Great physicians, staff and thorough exams made me feel like I was well taken care of. Dr. Knox provided a professional and kind experience.
Jun 8, 2024
Waiting time is too long
Jun 8, 2024
Dr. Knox is my glaucoma specialist. The facility is welcoming and has all I need at this time .
Jun 7, 2024
Dr. Knox is knowledgeable and confident. He left me feeling like I was in good hands. He also demonstrated flexibility when discussing the possibility of having to coordinate surgery with another specialist. MJ was upbeat and reassuring.
Jun 7, 2024
Great service. Didn't have to wait long to get seen.
Jun 4, 2024
Thorough visit, very pleasant staff!
Jun 2, 2024
Staff are very cordial and friendly. I like the fact that there is office in Alexander City. Very pleased with the results from my eye exam and the ease in setting up future procedures and appointments.
Jun 1, 2024
Very friendly, experinced staff
Jun 1, 2024
Very thorough, once got in to see the nurse/doctors all very good. The Dr. had surgery so had to wait a little longer on appt. time. But, that is to be expected. Dr. Knox & staff is great. Look forward to using them again soon, him doing my eye surgery.
May 30, 2024
Top notch facilities and service.
May 30, 2024
Wait time was unacceptable
May 30, 2024
Professional. Confident. Relaxed.
May 30, 2024
I can’t give a 10 because l have to wait almost 3 hours for the doctor to see me in an 8:30 appointment.
May 29, 2024
Nice, new location and great, friendly staff.
May 28, 2024
courteous, prompt, professional
May 27, 2024
I really like Dr. Knox as a physician. He speaks to and communicate openly versus doing like some physicians that are more about impressing the patient as the "know it all physician. Great bedside matters and he listens. Also, great OR staff and physicians when I have my surgery.
May 26, 2024
great doc and assistant young lady.
May 25, 2024
Dr Knox and his male Tech were never rushed with me. The Tech even took time and drew a diagram to explain and show why my eyes had been so sensitive to light during all the years I had cataracts. Everyone, including office staff and assistants were very friendly and accommodating even when I was 40 mins. late for my appointment.
May 25, 2024
Staff are friendly. Doctor very professional. Explains everything and doesn't mind answering your questions. Very thorough. Up to date equipment. Highly recommend
May 25, 2024
Staff courteous
May 25, 2024
Doctor and his staff. Clean facility and friendly staff.
May 24, 2024
Efficient and pleasant staff and excellent doctor (Dr. Knox). Would have given a rating of 10, but I feel the time until I actually saw Dr. Knox was unreasonably long.