Riverview Health ER & Urgent Care - West Carmel/Zionsville
Emergency Medicine, Urgent Care
10830 N. Michigan Rd.
Zionsville, IN 46077 Directions
4.7 out of 5
6,822 verified ratings
6,822 Ratings, 1,341 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Riverview Health ER & Urgent Care — West Carmel/Zionsville is consistently praised for fast, efficient, and compassionate care. Patients highlight friendly, knowledgeable clinicians and clean facilities; many note rapid assessment, clear explanations, and appropriate diagnostics (including CT, x‑ray, and blood clot detection). Several comments describe life‑saving care for serious conditions (pulmonary emboli). A few mentions describe a rushed encounter or brief physician interaction, but overall sentiment is highly positive and trusting.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Mar 18, 2026
Very good experience with Riverview.
Mar 18, 2026
I loved being treated at your facility - check-in was very painless, staff was extremely pleasant. Loved the experience.
Mar 18, 2026
All of the staff were warm, welcoming, knowledgeable and very good at what they do! I appreciate each of the professionals who cared for me last week--Janel, Krista, Andrew, Jen and Mr. Kenny; and Dr. Beeson. It was a relaxing, comforting experience. Thank you Krista and Jen for providing some additional insights for my recovery!
Mar 18, 2026
I was administered to very quickly. The staff was very quick and efficient. I will recommend this place to any in need. Thank you.
Mar 17, 2026
He took his time and explained my condition so I could understand the next steps to take.
Mar 17, 2026
Process and wait might have been great because I was about the second person to arrive in the morning
Mar 17, 2026
Friendly sraff CLEAN facility, quick service great assistance for needs
Mar 17, 2026
Process and wait might have been great because I was about the second person to arrive in the morning
Mar 17, 2026
He took his time and explained my condition so I could understand the next steps to take.
Mar 17, 2026
He took his time and explained my condition so I could understand the next steps to take.
Mar 17, 2026
Friendly sraff CLEAN facility, quick service great assistance for needs
Mar 16, 2026
I had a short wait time and was pleasantly surprised at the responsiveness of both the treating nurse who took a detailed description of my pain and diagnoses, and the doctor who was kind and personable, But more importantly was able to Recognize and address my pain and also was aware and knowledgeable about my genetic connective tissue disorder in an informed and meaningful way while connecting it to the pain I was having that brought me in and tailoring the future treatment I needed to eliminate additional testing and time.
Mar 16, 2026
I would definitely recommend Riverview Health Emergency room and urgent care.
Mar 16, 2026
Care and concern provided was outstanding and made me feel very comfortable with how the staff was taking care of me. All were very personable.
Mar 16, 2026
Always great experience.
Mar 16, 2026
Everyone was kind, and efficient, and helpful.
Mar 16, 2026
The entire process was fast and efficient.
Mar 16, 2026
Great, fast, kind care. I received really helpful information. It was good to learn that I was not having a complication from a cat bite. Thank you!
Mar 16, 2026
Dr Christian Yasmine, DO, amazing doctor!
Mar 16, 2026
I went in with high bp..The facility is equipped to do many tests. The staff was great. I was there for 2 hours. I now am using Riverview for my pop soon.
Mar 16, 2026
I had a short wait time and was pleasantly surprised at the responsiveness of both the treating nurse who took a detailed description of my pain and diagnoses, and the doctor who was kind and personable, But more importantly was able to Recognize and address my pain and also was aware and knowledgeable about my genetic connective tissue disorder in an informed and meaningful way while connecting it to the pain I was having that brought me in and tailoring the future treatment I needed to eliminate additional testing and time.
Mar 16, 2026
Always great experience.
Mar 16, 2026
Everyone was kind, and efficient, and helpful.
Mar 16, 2026
Always great experience.
Mar 16, 2026
Always great experience.
Mar 16, 2026
Everyone was kind, and efficient, and helpful.
Mar 16, 2026
I went in with high bp..The facility is equipped to do many tests. The staff was great. I was there for 2 hours. I now am using Riverview for my pop soon.
Mar 16, 2026
Care and concern provided was outstanding and made me feel very comfortable with how the staff was taking care of me. All were very personable.
Mar 16, 2026
Everyone was kind, and efficient, and helpful.
Mar 16, 2026
Dr Christian Yasmine, DO, amazing doctor!
Mar 16, 2026
Great, fast, kind care. I received really helpful information. It was good to learn that I was not having a complication from a cat bite. Thank you!
Mar 16, 2026
I would definitely recommend Riverview Health Emergency room and urgent care.
Mar 16, 2026
I had a short wait time and was pleasantly surprised at the responsiveness of both the treating nurse who took a detailed description of my pain and diagnoses, and the doctor who was kind and personable, But more importantly was able to Recognize and address my pain and also was aware and knowledgeable about my genetic connective tissue disorder in an informed and meaningful way while connecting it to the pain I was having that brought me in and tailoring the future treatment I needed to eliminate additional testing and time.
Mar 15, 2026
Everyone was kind and knowledgeable
Mar 15, 2026
The only place I will go
Mar 15, 2026
From the check in to check out everyone’s very friendly, professional, and caring. Garret kept it light even when I was in a bad spot but still administered care at a high level.
Dr. Beeson was direct and to the point and acted quickly which was great considering the pain I was in.
I believe it was Sarah that did my CT. She was quick but so friendly and calming.
Everyone was amazing. I was checked in and had a nurse waiting before I could get my wristband printed and on. So fast.
Mar 15, 2026
Some people are friendly because it is their job. The BMV comes to mind because I was there on Friday. Others are because they genuinely care about the people they are serving. The whole group there are in the genuinely care category. You should be very proud of that crew!
Mar 15, 2026
Everyone was kind and knowledgeable
Mar 15, 2026
The only place I will go
Mar 15, 2026
Nurse suggested an inhaler which I needed she knew what tests I needed I have gone there before
Mar 15, 2026
The only place I will go
Mar 15, 2026
Everyone was kind and knowledgeable
Mar 14, 2026
This Urgent Care is terrific. They continue to save me. I am fortunate to have them!!!
Mar 14, 2026
Overall a great visit
Mar 14, 2026
We waited no more than 10 minutes to be seen!!
Mar 13, 2026
This is my second visit to Riverview Health and I appreciate the courtesy, kindness, and treatment I received.
Mar 13, 2026
So glad they are close by.
Mar 12, 2026
Everyone was kind and caring from the moment we walked in the door until the second we left! Highly recommend coming here!
Mar 12, 2026
Care always seems expedient.
Mar 12, 2026
First class professional care. Thank you!