Riverview Health ER & Urgent Care - Fishers

Emergency Medicine, Urgent Care

9690 E. 116th St.

Fishers, IN 46037 Directions

317 214-5750

eruc.riverview.org

4.7 out of 5

7,260 verified ratings

7,260 Ratings, 1,616 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Riverview Health ER & Urgent Care - Fishers is widely praised for fast, efficient, and compassionate care. Patients repeatedly note friendly, knowledgeable clinicians and clean facilities; many say they would recommend the center. Several comments describe accurate diagnoses and helpful explanations (including detection of blood clots and treatment for Ramsay Hunt), with praise for nurses, PAs, X‑ray techs, and intake staff. A few patients mentioned occasional longer waits or feeling the visit was rushed when the clinic was busy.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

Jun 12, 2026
Excellent care

Jun 9, 2026
Great service

May 27, 2026
Great service

May 25, 2026
What a great experience. I was able to look online to see the wait and it was pretty true all around. Fast, efficient, friendly. I was in and out within an hour.

May 24, 2026
Doctor was very knowledgeable about my condition , my previous surgical procedure and gave me information on the symptoms that I was experiencing and it was normal. I did not know that. Thanks for the outstanding care and kindness by everyone.

May 24, 2026
Very satisfied with entire process from admissions to body scan. I have never been treated so quickly in my entire life. Doctor listened well and explained my issue in a non confusing way. I will definitely return if I have a medical need!

May 23, 2026
Great staff

May 23, 2026
I take great comfort knowing Legacy ER is here to care for my needs!

May 23, 2026
Caring individuals who assisted and treated me. Empathy and medical expertise added to my excellent experience.

May 22, 2026
Overall great experience

May 22, 2026
Tiana was absolutely amazing at making my daughter feel comfortable and well-cared for. She is the best!

May 22, 2026
I had a short wait and great care by staff. Received treatment options that worked well. Professional and caring staff.

May 22, 2026
This is the BEST medcheck in the area. Everyone is so kind, helpful and friendly!

May 22, 2026
Totally professional interaction while addressing my reason for the visit. I went there after calling my PCP who couldn’t get me in until June 5th. My issue was more urgent than that…and the bot at my PCP was not at all helpful. I couldn’t speak to a person. Time to look for another provider.

May 22, 2026
There was no wait, and the nurse took me into a private room and immediately asked questions and explained exactly what would happen. The Dr and the nursing staff were extremely kind, empathetic and caring. I felt well taken care of and would highly recommend this facility to everyone.

May 22, 2026
You all were amazing.

May 21, 2026
Overall a very positive experience. Been here a few times & it’s always the same.

May 21, 2026
Seamless.

May 21, 2026
Good experience and great advice for next steps

May 19, 2026
Legacy ER is always fast and efficient. From the time I come until I leave, I am always impressed by the treatment and efficiency of eveyrone who works there.

May 19, 2026
Every time that I have ever been to this location has been really good quality service. Friendliness timeliness everything you’re just feel like everybody is really knowledgeable and it’s not just a feeling it’s you see it you while you feel it.

May 18, 2026
Nurse (Martha?) very personable, attentive and kept me informed. Dr had good communication skills. This is second time to facility and both visits took longer than i expected but both times Dr explained why and I'd rather stay loner and get issue resolved than be kicked out early

May 18, 2026
Great experience. Got in quickly, everyone very nice. Very convenient.

May 17, 2026
Received excellent care in a good time frame.

May 17, 2026
The efficiency of the procedures and the cleanliness of the facility.

May 17, 2026
Very helpful and they made it a quick and easy process.

May 16, 2026
Very timely and willing to discuss my situation

May 15, 2026
Everything was well done and easy to understand, thank you.

May 15, 2026
I was amazed at how quick they analyzed my x rays and prescribed my meds.

May 15, 2026
it was a great experience. I have been there before and it’s always been good.

May 14, 2026
Very efficient, knowledgeable, and great bedside manner.

May 14, 2026
PA and nurse were quick, kind, and knowledgeable.

May 14, 2026
Expedient and friendly care

May 14, 2026
I love the Riverview Urgent Care near my home. It's so fast and straight forward. The care makes sense and the people are SO nice!

May 13, 2026
The doctor was very aggressive treating my illness and I appreciate that. I was very sick.

May 13, 2026
The staff were very professional and understanding, I have been in a traumatic situation and they handled me with compassion I hadn't been shown in a minute.

May 13, 2026
going here has always been a good experience, the staff, the process and wait time

May 12, 2026
Great, always great, and this is my third separate visits.

May 12, 2026
This is the only urgent care I will go to. Always have had a great experience with the staff and the wait time.

May 12, 2026
Everyone was very friendly and knowledgeable.

May 12, 2026
I was in and out in less than 30 minutes. It was much better than I hoped for.

May 12, 2026
Very satisfied

May 11, 2026
From start to finish, each staff member was beyond effective in making my daughter (patient) and myself feel comfortable, in a very timely manner. The smiles, calm talking, assertiveness, and effort to understand/treat/discharge was the best service I have ever experienced at an urgent care visit. Great job to the check in hostess, Taylor RN, and our doctor...I am so sorry I forget the names of the others.

May 11, 2026
Very satisfied with quick service, fast process and knowledge of staff concerning my needs. Felt very confident with diagnosis and follow up treatment.

May 10, 2026
Registration helped as I collapsed in a chair upon entering. Was seen asap. Alex RN was outstanding, as was the Dr. Beeson. Test results were back asap. And I was whisked off to St.V. ER IN AN AMBULANCE. The demeanor of both the Dr. and Alex was perfect. He was informative, direct, but kind. Kudos to that care team! He knew exactly what I needed, and she knew how to keep it light and calming .

May 10, 2026
Kindness and attention

May 9, 2026
The staff was kind and efficient making a rough day much more manageable

May 9, 2026
The only negative comment from me would me that the recommended cardiologist never called to set up an appointment. The best part was that both the nurse and doctor spent extra time reassuring me and answering all my questions.

May 7, 2026
The nurse was very friendly and accommodating. It would have been helpful to have checked on me in the exam room while waiting for X-ray, doctor visit, etc - I could have used Tylenol for pain and assist with ice pack but overall was glad to have her care. The doctor was pleasant, not especially forthcoming with info; gave me the impression he was putting in a shift, not especially interested in the patient. Overall very quick service and glad to have Riverview nearby.

May 7, 2026
The nurse was very friendly and accommodating. It would have been helpful to have checked on me in the exam room while waiting for X-ray, doctor visit, etc - I could have used Tylenol for pain and assist with ice pack but overall was glad to have her care. The doctor was pleasant, not especially forthcoming with info; gave me the impression he was putting in a shift, not especially interested in the patient. Overall very quick service and glad to have Riverview nearby.