Richard Naylor, DO

Orthopedics

MercyOne Waterloo Orthopedics Care

2710 St. Francis Drive , Suite 319

Waterloo, IA 50702 Directions

319-272-5000

www.mercyone.org

4.8 out of 5

318 verified ratings

318 Ratings, 64 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 22, 2026
Dr Naylor is availale when needed and quickly responds. THANK YOU

Jan 19, 2026
As previous mentioned we just appreciate his bedside manner and the care he truly has for his patients. Truly listens and doesn't just write off or dismiss pain as "part of healing" or a child "being weak or exaggerating" the pain

Jan 6, 2026
Everything has been great so far.

Dec 30, 2025
Very helpful

Dec 17, 2025
Very good doctor with high experience

Dec 9, 2025
He's a great doctor

Dec 4, 2025
Takes time needed..Sometimes that is a lot. This time went quickly because I felt so much better, but said to check back if any problems arose.

Dec 2, 2025
Dr Naylor is one of the best in the game.

Dec 2, 2025
Thought he did great with both of my procedures, went above & beyond to make sure I was really getting the care I deserved, & was feeling good again. Thanks alot

Dec 1, 2025
All is awesome with Dr Naylor.

Nov 24, 2025
Love everyone in this office, friendly, professional.

Nov 18, 2025
I recommend him to everyone!

Nov 12, 2025
Very caring DR

Nov 11, 2025
Very good for me , thank you so much for your care you gave me .

Nov 5, 2025
Have had 3 very successful surgeries with him with no complications. Looking at rotator cuff surgery & helping me with pain control until able to work surgery in my schedule while dealing with my dad's cancer diagnosis. All around caring doc!

Nov 3, 2025
Took care of pain

Oct 29, 2025
He's awesome

Oct 23, 2025
Everything went well

Oct 23, 2025
Was all very good

Oct 16, 2025
Listened to my concerns and provided for further testing.

Oct 15, 2025
Great doctor I appreciate all he has done for me

Sep 30, 2025
I think he is an excellent Dr. And treats his patients with the utmost respect

Sep 25, 2025
Dr. Naylor and his staff are awesome!!!

Sep 17, 2025
He's been a great help and he's nice doctor to work with. Happy to have him working with me and my right knee.

Sep 16, 2025
My niece had surgery with Dr. Naylor and recommended him highly.

Sep 16, 2025
all good

Sep 8, 2025
He is very good and I would recommend him to anyone

Sep 8, 2025
He is a great dr and takes pride in making sure the procedure and recovery go as smooth as possible.

Sep 4, 2025
He is obviously in a hurry, but he did answer my questions this time.

Aug 28, 2025
I completely trust his doctor with my care.

Aug 27, 2025
He is always in a hurry ,sometimes I feel he to much of a hurry

Aug 27, 2025
Helpful assistant also

Aug 26, 2025
I wish I had asked more questions about my next test that is on me.

Aug 25, 2025
Excellent doctor

Aug 6, 2025
Dr Naylor and his step are the ultimate best. I cannot complain my knee surgery has gone well and is healing well. He’s an awesome doctor.

Jul 31, 2025
He’s a great Doctor and surgeon

Jul 8, 2025
He will answer your questions and cares.

Jul 8, 2025
I have scheduled the other carpal tunnel release with Dr. Naylor in September. I have FULL confidence in Dr. Naylor. My postop course is going well.

Jul 7, 2025
he is always very caring and listens to me.

Jul 3, 2025
Very good

Jul 3, 2025
Dr. Naylor listens when I talk about my ailment. I have been a patient of his for about 20 yrs. so I greatly appreciate him.

Jul 3, 2025
I appreciate Dr Naylor's expertise and thorough explanation of results and treatment options. The wait time after check-in is minimal. The staff is very professional and friendly.

Jul 3, 2025
He is very likeable which is very important in my care. Easy to talk to and thorough

Jul 2, 2025
He was fine. I guess I had lots of questions that I didn't have an opportunity to ask...I thought he would have come back in the room.

Jun 19, 2025
He did not want to waste my time on things he believed wouldn't help. He seemed to care about me and my injury

Jun 11, 2025
Very pleased. Pleasant. Treated me with respect. Answered questions clearly. Offered alternative solutions and treatment plan.

Jun 10, 2025
Lexi had a student following her and she explained what she was doing.

May 28, 2025
Awesome care.

May 27, 2025
Dr. Naylor is always kind, caring and answers my questions.

May 22, 2025
Great experience