Richard Naylor, DO
Orthopedics
MercyOne Waterloo Orthopedics Care
2710 St. Francis Drive , Suite 319
Waterloo, IA 50702 Directions
4.7 out of 5
336 verified ratings
336 Ratings, 67 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 16, 2025
My niece had surgery with Dr. Naylor and recommended him highly.
Sep 16, 2025
all good
Sep 8, 2025
He is very good and I would recommend him to anyone
Sep 8, 2025
He is a great dr and takes pride in making sure the procedure and recovery go as smooth as possible.
Sep 4, 2025
He is obviously in a hurry, but he did answer my questions this time.
Aug 28, 2025
I completely trust his doctor with my care.
Aug 27, 2025
He is always in a hurry ,sometimes I feel he to much of a hurry
Aug 27, 2025
Helpful assistant also
Aug 26, 2025
I wish I had asked more questions about my next test that is on me.
Aug 25, 2025
Excellent doctor
Aug 6, 2025
Dr Naylor and his step are the ultimate best. I cannot complain my knee surgery has gone well and is healing well. He’s an awesome doctor.
Jul 31, 2025
He’s a great Doctor and surgeon
Jul 8, 2025
He will answer your questions and cares.
Jul 8, 2025
I have scheduled the other carpal tunnel release with Dr. Naylor in September. I have FULL confidence in Dr. Naylor. My postop course is going well.
Jul 7, 2025
he is always very caring and listens to me.
Jul 3, 2025
Very good
Jul 3, 2025
Dr. Naylor listens when I talk about my ailment. I have been a patient of his for about 20 yrs. so I greatly appreciate him.
Jul 3, 2025
I appreciate Dr Naylor's expertise and thorough explanation of results and treatment options. The wait time after check-in is minimal. The staff is very professional and friendly.
Jul 3, 2025
He is very likeable which is very important in my care. Easy to talk to and thorough
Jul 2, 2025
He was fine. I guess I had lots of questions that I didn't have an opportunity to ask...I thought he would have come back in the room.
Jun 19, 2025
He did not want to waste my time on things he believed wouldn't help. He seemed to care about me and my injury
Jun 11, 2025
Very pleased. Pleasant. Treated me with respect. Answered questions clearly. Offered alternative solutions and treatment plan.
Jun 10, 2025
Lexi had a student following her and she explained what she was doing.
May 28, 2025
Awesome care.
May 27, 2025
Dr. Naylor is always kind, caring and answers my questions.
May 22, 2025
Great experience
Apr 30, 2025
Their computers must have been down. Didn't have my history. Not very reassuring.my history
Apr 22, 2025
No concern or problems with Dr Naylor
Apr 14, 2025
I had wrong time but they went out of their way to get me worked in
Apr 9, 2025
Dr Naylor comes highly recommended. Extremely glad a got a second opinion with other options discussed besides surgery!
Mar 25, 2025
Everyone was friendly and very professional. I have had no problems with any of the staff or the Dr. However the clinical area seems crowded and the whole area needs remodeling. It always fee cramped for space
Mar 18, 2025
He’s finding the answers to my pain concerns.
Mar 17, 2025
Very good
Mar 13, 2025
Doctor Naylor is so knowledgeable. He explained things so I could understand. He makes sure I felt comfortable to make a good decision for myself. Amazing with patients
Mar 11, 2025
Dr. Naylor got called away to an emergency. But the nurse practitioner was awesome!
Mar 10, 2025
Thank you all for the great care
Mar 6, 2025
I have seen him for many years because I trust him. I don't know what I will do when he decides to leave. My advice to the hospital, hang on to him for as long as you can
Mar 4, 2025
All good
Feb 27, 2025
Very knowledgeable, quick in and out with patients
Feb 24, 2025
Provider is very knowledgeable
Feb 20, 2025
Even if I'm not scheduled to see him, Dr. Naylor always pops in to see how I'm doing.
Feb 18, 2025
I get relief from Dr Naylor, and Robin, his nurse. I have a knee replacement surgery coming up in April, he will be doing.
Feb 18, 2025
I trust him
Feb 15, 2025
I know I'm in good hands with him.
Jan 29, 2025
Understood my problem
Jan 23, 2025
Dr Naylor is awesome!
Jan 21, 2025
Dr NAYLOR WAS AWESOME!
Jan 6, 2025
office help was often distracted and and not attentive to patients checking in
Jan 3, 2025
Dr Naylor is amazing!! I trust him whole heartedly with my care. And treatment!! Hes done surgeries on me before and the outcome was always great!!
Dec 24, 2024
All that I can say is that everyone is caring, compassionate and professional at all times.