Renown Urgent Care USA Parkway

Urgent Care

440 USA Pkwy

McCarran, NV 89434 Directions

(775) 982–5000

www.renown.org

4.6 out of 5

162 verified ratings

162 Ratings, 36 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 17, 2025
The staff was very nice I went to Fernley first and was told that there were 17 people ahead of me so there would be quite a wait and recommended the USA Park Way clinic and that they only had 2 people waiting so I went there you have a gem of a clinic that few people are aware of I will use them again Thanks for your service ❤️

Aug 25, 2025
So the physician that took care of me while I was right there is a young man. He's very professional. He also took care of my kid while I was at the hospital with him a while back. So he's just all around just five stars, man. Like he did such an amazing job. Asked me if I felt comfortable, you know, do I need to, do I want to do an x-ray? And he actually did it. So I felt more at ease, you know, so. The physician was nothing but amazing.

Aug 23, 2025
The Urgent Care was the cleanest and roomiest one I have ever been in- staff members were very friendly

Aug 11, 2025
I was so impressed that the Dr called and told me about my CT scan

Aug 6, 2025
Service is fast and friendly!

Aug 5, 2025
It was fast.

Aug 4, 2025
Pleasant experience, they were very helpful, kind and respectful. The new facility was great and the service was excellent.

Aug 2, 2025
Really nice staff, liked the mychart feature for follow up info

Jul 12, 2025
That. I appreciate what you guys do and how quickly you guys got me in.

Jul 1, 2025
I like the ability to get seen earlier than Fernley office. Thank you.

Jun 14, 2025
I was a little confused about why there wasn't some sort of Band-Aid to be put on my bug bites where the skin was open so I could wear my sandals again. Maybe it wasn't supposed to be covered up I'm not quite certain

Jun 8, 2025
The staff was outstanding when we entered. The doctor was amazing, he listened and explained what was going on with me. Loved it there.

May 27, 2025
Everyone there is so helpful and polite.

May 27, 2025
The provider was amazing and was very detailed. The MA that roomed my child was very efficient and knowledgeable.

May 16, 2025
Thank you so much very professional staff!!!

Apr 26, 2025
Urgent Care on USA parkway is one of the best medical urgent cares I've ever been to I love all the staff everybody is very kind and nice and they really care about you I will continue going to that urgent care and hopefully get a primary care physician over there thank you Renown forgive me the best healthcare thank you

Apr 25, 2025
The clinic at TRI is really nice and the staff are very knowledgeable. I get in quickly and they deliver great service every time I come to visit. I live in Fernley and do not get the same service as I do from the clinic at TRI . And I prefer to go there then the Fernley clinic.

Apr 17, 2025
Very pleased

Apr 12, 2025
Great experience I've never had that fast of service before

Apr 7, 2025
Everyone was very professional, and listened to me, and did what they needed, and gave the diagnosis that they thought fit the circumstances. Thank you.

Apr 3, 2025
My actual appointment with the clinician was a10 out of 10 my wait time was an hour after my appointment time was this is the only reason for giving a little bit of a lower score at beginning of survey . The provider that I saw was quick efficient and exceptional she was kind and listened to my concerns. Besides the wait time this appointment was one of more bettter appointments with Urgent Care co pared to the Urgent Care in Fernley .

Mar 31, 2025
Thanks for all the help

Mar 28, 2025
Everyone was so kind. They listened to what I had to say, gave solutions, and were so sweet to my rambunctious children. When I was having issues with the pharmacy they didn't get upset with all my phone calls and my need for help. They jumped at helping me, and did everything they could to solve the problem.

Mar 27, 2025
Excellent care. Very well done. They were patient, professional, knowledgeable, thorough, efficient. I appreciate the effort and dedication of these professionals.

Mar 20, 2025
Clark's up front were understanding the Doctor was understanding overall all the staff was great thank you

Mar 18, 2025
Everyone was great! In and out quickly.

Mar 14, 2025
I was in a very emotional state because I lost my daughter that morning. I was dealing with that and severe neck spasms. The girl at the desk was sweet and let me just stay seated in the chair until they came to get me. I told my provider a lot more than I think she needed to know but after she gave me my prescriptions she didn't want me to drive home. I called my friend at Panasonic and she came and drove me home. I felt compassion from all of them. It was a very positive experience

Mar 12, 2025
Loved everything about this visit I have had some very unpleasant ones and this one was amazing staff was great thank you so much for caring for my surgery I was a very worried mama and scared thank you so much

Feb 28, 2025
Everyone was great and we were able to get help within a few minutes. And even though my son didn't have the proper paperwork for his sports physical, the clinic made it work and still saw him, so it was awesome. We really appreciate you guys.

Feb 21, 2025
I loved everyone that helped me. Dr & nurse were so nice & helpful. And helped me in every way. I was pleased, and feeling better. Thank you to everyone there.....

Feb 3, 2025
the whole experience was great and friendly.

Jan 30, 2025
Thanks

Jan 21, 2025
Always a great experience at the USA PKWY Urgent Care.

Jan 18, 2025
Keep up the great work

Jan 5, 2025
I would recommend this clinic and provider my experience was great.

Jan 3, 2025
Gave plenty of information on how to prevent injury in future including 5 pages of stretches/exercises to prevent "runners knee" in the future. Gave advice on active recovery such as riding my bike to strengthen leg muscle without agitating my knee further.