Renown Regional Medical Center

1155 Mill St

Reno, NV 89502 Directions

(775) 982-4100

www.renown.org

4.8 out of 5

238 verified ratings

238 Ratings, 228 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 11, 2025
I saw the PA because my doctor is retiring. She was very friendly and interested in how I was doing. I’ve been coming to this office 20 years and have never had any issues with the staff

Jan 3, 2025
Very competent and caring. Their team is always available to treat the whole patient

Jan 2, 2025
PA Matthew Wiese is as good or better than many of the MD's and DO's I've consulted with over my 76 years with providers in the many states I've resided in or travelled through. He is always very professional and caring and a great listener. If he is not certain about providing a complete answer to my inquiries he will say so and refer me to a specialist MD or DO for further information. But he always appears to be very knowledgeable about most medical discussions we have. I couldn't ask for a better primary medical care professional than Mr. Wiese.

Dec 29, 2024
Always get great care ,with providers and staff

Dec 25, 2024
Krystal Dorman is wonderful. She listens, cares and is very knowledgeable. I appreciate her very much.

Dec 21, 2024
I had to wait 5 months to get an appointment with Dr. Falk, but it was well worth the wait. Fortunately my situation was not emergent or I would have gone to an ER. Dr. Falk is so knowledgeable of not only all the procedures and treatment options, but also about what is approved by Medicare. Being on a rather fixed income, this is important. I was given options and all were explained thoroughly. One thing I greatly appreciated is that he is open to trying many things other than just scheduling a surgery. As a retired RN I tend to be aware of the little things that really matter and Dr. Falk as well as everyone I came in contact with in his office, checked all the important boxes!

Dec 21, 2024
I have always had excellent medical care from the Renown staff at the Summit Sierra location. Check in for medical appointments is quick, wait time minimal, and my primary care provider is the best I've ever had!

Dec 20, 2024
Very good provider, always on time and listen patient’s questions, response and advise in detail, if situation needs a referral to Specialist she always do that. Overall Renown Health is one of best caregiver in Reno/Sparks greater area

Dec 17, 2024
Dr. Katherine Thyssen is an excellent doctor, specializing in Geriatric Medicine. She is knowledgeable, professional, proficient and personable. She was highly recommended to m and I have recommended her to family, friends and acquaintances.

Dec 16, 2024
Came in with having problems to breathe. Felt like someone was sitting on. My chest had been going through this. For quite some time was hoping to get some kind of help at the time, but doctor had no records. Other than a CD that I brought. In a cat scan of my Was not able to get In touch after word to his assistant as they transferred me. And his name was not on the list. So I had no way to leave a message. Seems like a great doctor but was not able to sit up an appointment. Either cause they had to wait for the New Year or something to that effect. I was confused. So I set with no follow-up appointment. No way to get ahold of him. 3 no fault of his own. He said he would try to fall up with doctor Stevenson my cardiologist. So I am hoping something will be done. But I have to keep calling to see if they're ready to set up appointments for February. But Him as a doctor I have great hopes. If I'm ever able to set up an appointment with him. And I wish there were some way. I could contact him to let him know i'm still struggling greatly Great doctor will exactly unfortunately, was not able to set up a follow-up appointment at that time. They said to keep calling back so in the meantime, I'm still struggling, no help. I tried getting ahold of him to leave a message with his nurse. No luck on that because when they transferred me to doctors assistance. He was not on the list so again. I was not able to get help.

Dec 14, 2024
I have used Renown for over 5 years. They have an excellent facility and take care of everything you need.

Dec 13, 2024
Excellent service in every department I’ve had to use.

Dec 13, 2024
The doctor is excellent and very thorough and the staff it's very courteous but the girl taking the blood pressure needs more training. She got it wrong twice, but when the doctor did it it was the same as the readings I was getting at home so I know he did it right.

Dec 12, 2024
Dr Satindar Kaur is superb. Caring, thorough and highly skilled and professional.

Dec 12, 2024
It was great visit my Doctor is great with what she said to me to understand what she had to say. She is a great doctor and does a great job

Dec 11, 2024
I have been going to Charlotte Kermode for years, and feel confident in her care.

Dec 11, 2024
Tori Edmiston md is an extraordinary doctor!

Dec 10, 2024
Well prepared, courteous.

Dec 6, 2024
First visit with Dr. Christopher Gay this week…really liked him, young but knows his stuff!

Dec 6, 2024
The Best Care in Nevada

Dec 6, 2024
Absolutely perfect from scheduling to doctor to treatment

Dec 6, 2024
Upon arrival at the ER on Mill Street (10:15 pm, Saturday, 11/30/24024; I was admitted to see Dr. Laura Shook and she ordered CTs and X-rays of my head, neck, lower back, pelvis and left knee. However, no clothing was removed to see results of flesh injuries (black and purple spot of left butt cheek). I was released at 01:20 am on Sunday, 12/01/2024. Monday , 13:12 PM, I called by primary doctor, Dean Miyagawa but he wasn't available until Jan. 6th, 2025 but his scheduling staff transfer me to see Dr. Satinder Kaur at 9:45 AM on Tuesday, 12/03/2024. I showed Dr. Kaur the black and purple spot on my left butt cheek and she saw my injured left outer calf which she ordered a referral to see Renown's Wound Clinic for dressings and possibly surface infection. Last night I saw further results of my black and purple injuries down the backside of my left thigh which has grown from a spot to a length of twenty (20) inches and also noticed another black and purple injury on my right inner thigh. I will call Renown's Wound Clinic for an appointment for this afternoon (Friday, 12/06/2024) or go tomorrow Saturday, 12/07/2024. Thanks for listening.

Dec 5, 2024
I’ve always had caring, trustworthy care in offices and surgeries.

Dec 5, 2024
Doctor Westover is a fabulous provider. She is thorough and takes plenty of time to address patients needs, concerns and questions.

Dec 5, 2024
Dr. Tim T Nguyen is a gem! Very personable, thorough, and caring. Highly recommend!

Dec 5, 2024
Your Ophthalmology Department was Awesome and I appreciated how the staff was a team of caring professionals from the front desk staff to the physicians assistant tech man Robert to Dr Taguchi amen and amen Faithfully your patient Robin

Nov 29, 2024
Dr Tori Edmiston is a fantastic doctor, very knowledgeable and caring. She explains everything thoroughly and takes the time necessary for a good office visit.

Nov 27, 2024
There has never been a better Dr in my personal opinion, the Marissa Traversey. I'm comfortable telling her everything, she puts her utmost trust in even my words, and opinions. Marissa, is a down to earth Young Dr, that i believe, all Dr's should be, which is at every patient's level of communication. God bless her. Sincerely shawnalee Patient

Nov 25, 2024
Great listeners. Includes you in on all decisions and your feedback. Trustworthy people.

Nov 24, 2024
The professionals here are always kind and considerate as well as attentive to my needs. I am confident in the ability of every person I've come into contact with!

Nov 23, 2024
I appreciate the care, responsibility, knowledge, and professionalism that I receive from Dr. Lopez at the Interns Clinic on Plumb Ln. I have been a patient there for years, and despite my old age, Dr. Lopez helps me improve many medical issues all the time. Thank you very much for your professionalism and kindness.

Nov 22, 2024
I finally found the perfect doctor for me! Dr Elizabeth Ebueng is an excellent doctor. She has amazing bedside manner she listens extremely attentively and she is truly concerned about your health your life your surroundings and she has your best interest at heart. I honestly wish that she could be duplicated and all of the doctors could be like her and following her footsteps on how she treats her patients and how she genuinely cares. She is into healthy lifestyles which is so super important to me as I do not like to take any kind of prescription medications. She helps you to get healthy without trying to push prescriptions on you. she genuinely loves and cares for people and that is so important especially in this day and age where the pharmaceuticals are literally killing people. I just absolutely love her so much and I'm thankful that she is my doctor.

Nov 21, 2024
Great Service!! Would recommend this location to anyone.

Nov 21, 2024
Always have admired the way things go off without a hitch. People are excellent and know they are caring for people. Always feel they care about me.

Nov 19, 2024
We have had the absolute pleasure of having Pamela Burgio as our pediatric nurse practitioner for several years, and she has been nothing short of extraordinary. Pamela consistently goes above and beyond in her care for our children, demonstrating a level of dedication, compassion, and expertise that is truly exceptional. From the very first visit, Pamela made us feel at ease with her warm and friendly demeanor. She has an incredible ability to connect with both parents and children, making every appointment a positive and reassuring experience. Her deep knowledge and expertise in pediatric care are evident in the thoughtful and thorough way she addresses our concerns, always providing clear explanations and practical advice. What sets Pamela apart is her unwavering commitment to the well-being of her patients. She takes the time to listen, ensuring that every question is answered and every concern is addressed. Her genuine care and empathy shine through in every interaction, making us feel like we are in the best possible hands. Pamela’s attention to detail and proactive approach have made a significant difference in our children’s health. She is always up-to-date with the latest medical advancements and practices, which gives us great confidence in her recommendations. Her dedication to her profession is truly inspiring, and we feel incredibly fortunate to have her as our healthcare provider. We highly recommend Pamela Burgio to any family seeking a pediatric nurse practitioner who is not only highly skilled and knowledgeable but also deeply caring and compassionate. She is a remarkable professional who has made a lasting impact on our lives, and we are immensely grateful for her exceptional care. Sincerely, Lisa Chacon

Nov 18, 2024
No bad experiences. I have a great team of doctors looking after this ol’ girl. Thank you. Charlotte 8/7/1937. (87years young)

Nov 17, 2024
Overall very positive experience. All the staff were friendly, professional and knowledgeable. They take my concerns into their decision making with regard to my treatment. Overall excellent!

Nov 14, 2024
Doctor Turcott is amazing!!

Nov 9, 2024
Karen Wagner is amazing! She is so attentive to my kiddos and listens to any concerns to help find solutions. I’m thankful to be at a clinic where I can get care for my kids ASAP as needed and to be seen by someone who listens.

Nov 9, 2024
I always feel better after an appointment, who ever my appointment is with .

Nov 9, 2024
Highly Professional & Kind, with total respectfulness to the patients concerns. Very Easy to communicate with Maria Ortega & MA, Sandy. This Medical Clinic has such a nice warmth to it. I highly recommend for your medical needs. I give this facility much more than 5 STARS. My medical need are completely met 100%. Thank You.

Nov 7, 2024
excellent

Nov 2, 2024
I was provided excellent care by Dr. Falk, but the wait time to be seen by him was not acceptable.

Nov 2, 2024
From reception, to assistants, to doctors, this office is genuinely caring of its patients. The PAC knows her patients’ medical histories and takes time to answer questions. I trust and value my medical team.

Oct 29, 2024
the cancer center infution dept. the whole staff are awesome a great group of people i couldnt have ask for better treatment thank you for what u people (guys/girls and all that in between) do for us Cancer patients god bless you all

Oct 26, 2024
Dr K is kind, caring, very knowledgeable, thorough and compassionate. Our family feels very fortunate to have found her for our primary care physician. We live in California in which she is also licensed. Consequently, she can provide teleconference appointments should the weather make traveling difficult or dangerous on the highway. This offering gives us peace of mind.

Oct 25, 2024
I have been a patient of Dr. Westfall for 21 years. Dr. Westfall is very caring and takes her time to ask about my well being and genuinely listens to any concerns I may have. Dr. westfall and Torrey are both so wonderful. They are truly amazing and it is very clear how much pride they take in their profession and the relationships they build with patients.

Oct 24, 2024
I could not ask for a more experienced professional staff they are fighting this cancer for me so I don't have to. I am so incredibly grateful to all the staff surgeon and other Physicians that have played a part helping to save my life

Oct 24, 2024
Renown Emergency Physicians are excellent in respecting and saving each patient!! I know from personal experience! I am an aneurysm survivor...due to the excellent Physicians on staff in the ER at Renown. The bedside manner of nurses -especially the early AM nurses, they are thoughtful and kind. God bless you all and thank you, ever so much for saving my life.

Oct 19, 2024
Regular bi-annual check up and everyone were friendly professionals this visit, as always.