Lisa R. Reno, FNP

Primary

1414 Cross Street, Suite 210

Shiloh, IL 62269 Directions

6186071260

doctors.bjc.org

4.8 out of 5

237 verified ratings

237 Ratings, 93 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 26, 2026
What else would you like to say about your experience?
Lisa Reno is always patient, courteous and listens to my concerns and questions.

Jun 22, 2026
What else would you like to say about your experience?
My provider, Lisa Reno, is probably one of the best providers I have ever had in my entire life. I just love her to death. She just makes me feel at home and makes me feel welcome and I am so very thankful to have her.

Jun 20, 2026
What else would you like to say about your experience?
Lisa is one of the best providers I've had in a very long time. Her and staff are very attentive and make sure that they check everything that I need and make sure to talk to me about things that need to be changed and taken care of.

Jun 18, 2026
What else would you like to say about your experience?
Lisa is so kind and caring and her staff is also. I have known her for many years and I feel very comfort talking with her about health issues.

Jun 16, 2026
What else would you like to say about your experience?
Excellent! Lisa listens to what questions you may have and discusses options for treatment and treats you like you are her only patient. There is no rushing and you are taken care of in a timely manner. I can't say enough positive things about this practice.

Jun 6, 2026
What else would you like to say about your experience?
A very awesome visit

Jun 5, 2026
What else would you like to say about your experience?
Sometimes feel like they are on a schedule to get you in and out as quickly as possible.

Jun 3, 2026
What else would you like to say about your experience?
I love my provider, Lisa Reno. She is very, very wonderful. She listens to whatever I have to say and she always gives me feedback with respect and I love that about her. And I just love going to see her because she does give me the answers that I need.

May 26, 2026
What else would you like to say about your experience?
Lisa Reno is one of the best caregivers I've ever had. She's very patient. She listens to what you're saying and she repeats it back so I know she's listening. And then she explains things calmly and asks for my input on my care. And I appreciate that. Thank you.

May 15, 2026
What else would you like to say about your experience?
My doctor, Lisa Reno, was very detailed oriented. I like that.

May 13, 2026
What else would you like to say about your experience?
Lisa Reno is unbelievably amazing. She exceeded my expectations.

May 9, 2026
What else would you like to say about your experience?
Everyone was very professional and I couldn't have been more pleased

May 9, 2026
What else would you like to say about your experience?
Lisa Rito is the most thorough physical that I've ever had and I think she's wonderful.

May 2, 2026
What else would you like to say about your experience?
I found that I was well satisfied with my visit with Lisa Reno. Everything was great. She did a wonderful job and the staff did too.

May 1, 2026
What else would you like to say about your experience?
Loved Lisa Reno. My first visit and she made it comfortable and she was very informative. Her office staff was also great and patient.

May 1, 2026
What else would you like to say about your experience?
I had a great experience there and everything went great and everybody was very compassionate and caring and very thorough, at least for now. And let's hope it keeps that way. But as for now, the new patient, that's what I see.

Apr 28, 2026
What else would you like to say about your experience?
Everyone is easy to talk to and professional.

Apr 28, 2026
What else would you like to say about your experience?
I appreciate the time that was taken to go over my results. I just wish that as results come in, they were attended to a lot more efficiently, and that a clearer approach as to the steps that should come first in addressing my health versus I feel like sometimes I'm left with more confusion than clarity.

Apr 27, 2026
What else would you like to say about your experience?
I love Dr. Lisa Reno (and her team). They were so collaborative, kind, and personable.

Apr 17, 2026
What else would you like to say about your experience?
Lisa Reno is the best. She is compassionate and truly listens. I no live super close to the office , but she’s worth the drive.

Apr 16, 2026
What else would you like to say about your experience?
I am extremely happy with Lisa Reno. She's attentive, knowledgeable, and explains things in full detail. The staff do an outstanding job. I truly am happy that I've made a change to Lisa Reno.

Apr 11, 2026
What else would you like to say about your experience?
Lisa Reno NP and RN, are very nice and strive to be efficient and help me as much as they can and care that I am getting help. I know they are really super busy and have a lot of work to do, and they should be recognized that they put a lot of time in and work a lot to keep it running !

Apr 10, 2026
What else would you like to say about your experience?
Friendly and professional service. Service was provided in a timely fashion. Care provider listened carefully and addressed all my concerns

Apr 9, 2026
What else would you like to say about your experience?
She was running behind, but still took time to listen and do an exam. Did not feel rushed.

Apr 8, 2026
What else would you like to say about your experience?
AWESOME ALL GOOD//

Mar 27, 2026
What else would you like to say about your experience?
Lisa Reno and staff are excellent! They are the best and I highly recommend them to everyone! Thank you! Very patient with her patients and gets results back to patients ASAP! Kudos!

Mar 26, 2026
What else would you like to say about your experience?
Lisa Reno is the best! She is compassionate and knowledgeable.

Mar 20, 2026
What else would you like to say about your experience?
Lisa and staff are excellent. They have my complete confidence.

Mar 19, 2026
What else would you like to say about your experience?
Always a pleasant visit with appts and Staff. Lisa Reno is exceptional!! The staff is always professional and caring.

Mar 12, 2026
What else would you like to say about your experience?
Very thorough and great bedside manner. Very empathetic to my medical needs. Thank you

Dec 18, 2025
Was there anything that you feel was outstanding?
Everyone I came in contact with was great!

Dec 12, 2025
Was there anything that you feel was outstanding?
Lisa and her nurse are excellent in every way possible. I recommend Lisa to friends and family. They go above and beyond!
What could have been done to improve your experience?
Nothing..excellent service.

Dec 5, 2025
Was there anything that you feel was outstanding?
The entire staff is extraordinary. You are greeted by name and treated with utmost respect. Lisa is exceptional. I always feel like I am a person instead of a number on my visits.
What could have been done to improve your experience?
Nothing

Dec 5, 2025
Was there anything that you feel was outstanding?
Lisa and her tech are absolutely amazing and so helpful!

Dec 4, 2025
Was there anything that you feel was outstanding?
The whole staff was friendly and respectful. Very efficient and professional. It was a pleasure dealing with them.
What could have been done to improve your experience?
Nothing went wrong.

Dec 1, 2025
Was there anything that you feel was outstanding?
Lisa's attention when I was explaining what was wrong. She never makes me feel rushed.
What could have been done to improve your experience?
Nothing - it was great

Nov 28, 2025
Was there anything that you feel was outstanding?
no
What could have been done to improve your experience?
nothing

Nov 28, 2025
Was there anything that you feel was outstanding?
Doctor Reno was very attentive and listened to my health issues very carefully .

Nov 28, 2025
Was there anything that you feel was outstanding?
Lisa goes beyond care when a patient needs a little more time , which makes the patient feel like their issue is important. This makes the patient at ease and can tell her if there's a issue. Her staff also makes you feel at ease

Nov 14, 2025
Was there anything that you feel was outstanding?
Dr Lisa Reno and her staff was very good.

Nov 8, 2025
Was there anything that you feel was outstanding?
Yes Dr. Reno and staff are a great team! Thank you

Nov 7, 2025
Was there anything that you feel was outstanding?
All has been better than expected.
What could have been done to improve your experience?
N/A

Nov 5, 2025
Was there anything that you feel was outstanding?
Lisa and Denver are AMAZING!!!! I feel like you probably get this a lot, but those two are invaluable to your practice. The speed that they work is perfect, communication...excellent. My wife and I are very lucky to have them, and so are you guys.
What could have been done to improve your experience?
Nothing just fine

Oct 31, 2025
Was there anything that you feel was outstanding?
Painless flu shot. Took quite a bit of time to explain a concern I had and gave me many options since it wasn’t a medication she could prescribe
What could have been done to improve your experience?
Nothing

Oct 31, 2025
What could have been done to improve your experience?
Addressing the reason I was there

Oct 28, 2025
Was there anything that you feel was outstanding?
The entire staff was excellent.

Oct 27, 2025
Was there anything that you feel was outstanding?
Lisa is always amazing at taking the time and really listening. She is great at explaining everything and is one of the best medical providers around.

Oct 27, 2025
Was there anything that you feel was outstanding?
Everything was ok
What could have been done to improve your experience?
Everything was fine

Oct 26, 2025
Was there anything that you feel was outstanding?
Staff and Lisa excel at ensuring you have their utmost attention and time. I appreciate how much time they take to answer questions and ensure all my concerns are addressed.
What could have been done to improve your experience?
Nothing

Oct 17, 2025
Was there anything that you feel was outstanding?
Lisa Reno