Randolph Rough, MD
Cardiology
MercyOne Iowa Heart Center West Des Moines
5880 University Avenue
West Des Moines, IA 50266 Directions
4.7 out of 5
202 verified ratings
202 Ratings, 39 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 31, 2025
#1. ALWAYS
Jul 25, 2025
Very thorough provider
Jul 21, 2025
Dr. Rough is wonderful. Mercy Heart is understaffed and difficult to get in touch with in a timely manner. This is a cardiac facility!!
Jul 21, 2025
It was a good discussion on my health
Jul 16, 2025
Rough listens and interested in patient feedback. Excellent explanation of issues and treatment.
Jul 14, 2025
Very nice experience
Jul 10, 2025
always prepared, knows my file and answers my questions
Jul 10, 2025
He is cordial and thorough.
Jul 10, 2025
Dr listened to concerns about medication and fluctuations in blood pressure. He addressed the issues very professionally. He helped me understand why this was happening and helped calm my concerns .
Jun 3, 2025
He kept looking at my husband and not me. Talked with my husband about me as if I was NOT there. Stood and didn't set so he was standing over us. I had questions and I was the patient not my husband!! He was not helpful and I would never go to him again and tell people not to see him until he treats his patient s like human beings!!
Jun 3, 2025
The only complaint I had was that I wanted to address how long I might need to take certain medications after my surgery, but this was not addressed
May 22, 2025
Answered questions - and explained .
May 19, 2025
Sometimes Dr Rough mumbles a little. Im getting hard of hearing so i dont always understand what he says but if i ask hin ymto repeat or explain, hes always very nice to do that.
May 15, 2025
Always a pleasant experience
May 12, 2025
Great Cardiologist!
Apr 15, 2025
dr rough was great. receptionist w a s great. nurse was terrible
Apr 9, 2025
I love the ease of it in and out back in traffic into work. I didn’t have to use much PTO. It would be nice if my annual exam could be a telehealth instead.
Apr 4, 2025
thanks
Apr 4, 2025
Always look forward to this Dr appointment
Apr 1, 2025
Doctor was very nice and friendly
Mar 24, 2025
Seeing him only once a year is not sufficient to address my concerns.
Mar 20, 2025
Patients can tell that Dr Rough enjoys his work.
Jan 15, 2025
He is extremely busy, but gives me enough time to answer my questions.
Dec 26, 2024
Very professional
Dec 26, 2024
I plan to keep him as my cardiology as long as possible
Dec 13, 2024
I believe Dr Rough to be one of the best.
Dec 12, 2024
Excellent đź‘Ť
Dec 10, 2024
I have no complaints.
Dec 9, 2024
Excellent
Dec 6, 2024
I always fell comfortable & confident with each appointment…TOP SHELF TREATMENT
Nov 25, 2024
I would rate him a 20.
Nov 22, 2024
Knowledgeable and caring service
Nov 20, 2024
In over 20 years seeing this doctor, its always been a great experience!
Nov 13, 2024
I was given excellent attention during my visit with Dr. Rough.
Nov 11, 2024
Have been under His care for years and have utmost confidence.
Nov 7, 2024
Keep up easy and good service
Oct 30, 2024
Excellent
Oct 28, 2024
Dr Rough explains things clearly and simply.
Oct 17, 2024
I like the entire staff during my visit.