Rachel Onsrud, ARNP
Cardiology
MercyOne Iowa Heart Center West Des Moines
5880 University Avenue
West Des Moines, IA 50266 Directions
4.8 out of 5
320 verified ratings
320 Ratings, 83 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 23, 2026
Thank you Rachel. Also thanks to the staff that checked me in and out.
Jul 17, 2026
Rachel has a very good demeanor.
Jul 16, 2026
She's great
Jul 16, 2026
Great
Jul 10, 2026
Feel very fortunate to have her as a provider.
Jul 10, 2026
Left appt not feeling real confident in what was happening
Jul 10, 2026
Rachel is knowledgeable kind and caring
Jul 9, 2026
Was very happy with her
Jul 2, 2026
Dr. Onsrud was professional and on top of my medical record with my past and present care identified information that needed to be tended to and changed medication to resolve an issue that is currently an issue and they will hopefully be resolved within this year and I really appreciated that was in her notes of my care. I also discovered a condition from a previous doctor in another state that I did not know I had and I was more than satisfied to know the name of that condition. I also appreciate that I am very satisfied with her care and treatment of me on this visit.
Jul 1, 2026
Professional, friendly, thorough
Jun 30, 2026
Always friendly and super professional.
Jun 25, 2026
I really felt that Rachel Onsrud had prepared for my appointment, knew my situation, and provided me with great information and explanations.
Jun 22, 2026
Very professional!
Jun 16, 2026
Knowledge of my file/history and asked pertinent questions and answered mine. Was professional and friendly.
Jun 9, 2026
Wonderful
Jun 8, 2026
She took time to answer my question.
Jun 5, 2026
very nice
Jun 4, 2026
She explains things very well.
May 26, 2026
She is great.
May 21, 2026
good experience
May 5, 2026
Rachel was able to schedule an appointment with my Cardiologist for this Fall instead of my having to wait until next April as I had been previously informed.
Apr 30, 2026
Prompt and thorough
Apr 29, 2026
I liked the way she interacted with me and answered my questions and explained the reasons behind some of them.
Apr 23, 2026
Rachel realized my [medicine] was outdated and ordered a new prescription
Apr 16, 2026
she really took time with me
Apr 15, 2026
She listens
Mar 17, 2026
Very professional
Mar 13, 2026
Very caring and thorough!
Mar 10, 2026
It was a great visit
Mar 9, 2026
Rachel is professional and makes herself open to questions and provides confidence in her feedback. I trust her evaluations every time.
Mar 9, 2026
very thorough
Mar 5, 2026
A follow up visit was scheduled for next year so when I walked out, I know when I will go back then.
Mar 4, 2026
Her knowledge is perfectly complemented by her communication skills and concern for her patients.
Mar 3, 2026
Very professional and helpful also caring
Mar 2, 2026
She's delightful!
Feb 19, 2026
Very opinionated. Not very professional to answer questions patient had due to this despite her individual opinion.
Feb 16, 2026
Very down to earth. Good at explaining things
Feb 16, 2026
The best.
Feb 13, 2026
Rachel is Very competent and personable!
Feb 13, 2026
I really like talking to her about my care and what steps I need to take to receive the best possible outcome when it comes to my heart disease.
Feb 5, 2026
Thorough, friendly and efficient.
Feb 4, 2026
Very professional, takes the time to explain everything in detail.
Jan 29, 2026
Very courteous and very professional. Very knowledgeable...
Jan 27, 2026
I couldn't be more pleased with my experience with Rachel, she explained things thoroughly and answered all of my questions patiently.
Jan 26, 2026
I have seen Rachel several timesIn the last few years. She is very professional and competent.
Jan 23, 2026
I’m so blessed to have a caregiver like Rachel. I trust her to always make me understand what I’m concerned about
Jan 23, 2026
Mom liked her a lot
Jan 23, 2026
Introduced new improved securing an appointment ! The service has been first class since my beginning as a patient EXCEPT for securing an appointment until now !
Jan 21, 2026
When our appointment was over, I needed to use the restroom and Rachel assisted me.
Jan 21, 2026
She always takes time to explain and go over any questions. Our experience with her is always the best!