Rachel Onsrud, ARNP
Cardiology
MercyOne Iowa Heart Center West Des Moines
5880 University Avenue
West Des Moines, IA 50266 Directions
4.8 out of 5
310 verified ratings
310 Ratings, 87 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 19, 2026
The only reason she did not score a 10 was I am saving that rating for Jesus Christ. Perfection is a concept and it would be petty to explain why she did not score a 10.
Aug 13, 2026
Everything was great
Aug 13, 2026
Rachel answered my questions andoffered suggestions
Aug 7, 2026
She is a delightful person and very good at explaining anything I needed to know.
Aug 6, 2026
Typical I see Dr. Rough, but I was happy with this visit. She was friendly and easy to visit with.
Jul 30, 2026
very nice.
Jul 29, 2026
She explains information clearly and to the point.
Jul 29, 2026
Reliable
Jul 23, 2026
Thank you Rachel. Also thanks to the staff that checked me in and out.
Jul 17, 2026
Rachel has a very good demeanor.
Jul 16, 2026
She's great
Jul 16, 2026
Great
Jul 15, 2026
She answered my questions. She made me feel comfortable while I was there.
Jul 10, 2026
Feel very fortunate to have her as a provider.
Jul 10, 2026
Left appt not feeling real confident in what was happening
Jul 10, 2026
Rachel is knowledgeable kind and caring
Jul 9, 2026
Was very happy with her
Jul 2, 2026
Dr. Onsrud was professional and on top of my medical record with my past and present care identified information that needed to be tended to and changed medication to resolve an issue that is currently an issue and they will hopefully be resolved within this year and I really appreciated that was in her notes of my care. I also discovered a condition from a previous doctor in another state that I did not know I had and I was more than satisfied to know the name of that condition. I also appreciate that I am very satisfied with her care and treatment of me on this visit.
Jul 1, 2026
Professional, friendly, thorough
Jun 30, 2026
Always friendly and super professional.
Jun 25, 2026
She is very caring & is very knowledgeable
Jun 25, 2026
I really felt that Rachel Onsrud had prepared for my appointment, knew my situation, and provided me with great information and explanations.
Jun 23, 2026
she helped me pick a doctor explained tests and procedures to me and made certain I understood them listened and answered my questions
Jun 22, 2026
Very professional!
Jun 16, 2026
Knowledge of my file/history and asked pertinent questions and answered mine. Was professional and friendly.
Jun 9, 2026
Wonderful
Jun 8, 2026
She took time to answer my question.
Jun 5, 2026
very nice
Jun 4, 2026
She explains things very well.
May 26, 2026
She is great.
May 21, 2026
good experience
May 5, 2026
Rachel was able to schedule an appointment with my Cardiologist for this Fall instead of my having to wait until next April as I had been previously informed.
Apr 30, 2026
Prompt and thorough
Apr 29, 2026
I liked the way she interacted with me and answered my questions and explained the reasons behind some of them.
Apr 23, 2026
Rachel realized my [medicine] was outdated and ordered a new prescription
Apr 16, 2026
she really took time with me
Apr 15, 2026
She listens
Mar 17, 2026
Very professional
Mar 13, 2026
Very caring and thorough!
Mar 10, 2026
It was a great visit
Mar 9, 2026
Rachel is professional and makes herself open to questions and provides confidence in her feedback. I trust her evaluations every time.
Mar 9, 2026
very thorough
Mar 5, 2026
A follow up visit was scheduled for next year so when I walked out, I know when I will go back then.
Mar 4, 2026
Her knowledge is perfectly complemented by her communication skills and concern for her patients.
Mar 3, 2026
Very professional and helpful also caring
Mar 2, 2026
She's delightful!
Feb 19, 2026
Very opinionated. Not very professional to answer questions patient had due to this despite her individual opinion.
Feb 16, 2026
Very down to earth. Good at explaining things
Feb 16, 2026
The best.
Feb 13, 2026
Rachel is Very competent and personable!