Rachel Onsrud, ARNP
Cardiology
MercyOne Iowa Heart Center West Des Moines
5880 University Avenue
West Des Moines, IA 50266 Directions
4.8 out of 5
329 verified ratings
329 Ratings, 87 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 13, 2026
Very caring and thorough!
Mar 10, 2026
It was a great visit
Mar 9, 2026
Rachel is professional and makes herself open to questions and provides confidence in her feedback. I trust her evaluations every time.
Mar 9, 2026
very thorough
Mar 5, 2026
A follow up visit was scheduled for next year so when I walked out, I know when I will go back then.
Mar 4, 2026
Her knowledge is perfectly complemented by her communication skills and concern for her patients.
Mar 3, 2026
Very professional and helpful also caring
Mar 2, 2026
She's delightful!
Feb 19, 2026
Very opinionated. Not very professional to answer questions patient had due to this despite her individual opinion.
Feb 16, 2026
Very down to earth. Good at explaining things
Feb 13, 2026
Rachel is Very competent and personable!
Feb 5, 2026
Thorough, friendly and efficient.
Feb 4, 2026
Very professional, takes the time to explain everything in detail.
Jan 29, 2026
Very courteous and very professional. Very knowledgeable...
Jan 27, 2026
I couldn't be more pleased with my experience with Rachel, she explained things thoroughly and answered all of my questions patiently.
Jan 26, 2026
I have seen Rachel several timesIn the last few years. She is very professional and competent.
Jan 23, 2026
I’m so blessed to have a caregiver like Rachel. I trust her to always make me understand what I’m concerned about
Jan 23, 2026
Mom liked her a lot
Jan 23, 2026
Introduced new improved securing an appointment ! The service has been first class since my beginning as a patient EXCEPT for securing an appointment until now !
Jan 21, 2026
When our appointment was over, I needed to use the restroom and Rachel assisted me.
Jan 21, 2026
She always takes time to explain and go over any questions. Our experience with her is always the best!
Jan 16, 2026
5 stars
Jan 15, 2026
Informative, kind, and comforting
Jan 8, 2026
Best ever
Jan 8, 2026
Very nice. Takes time to explain results with health plan. Listens well to concerns.
Jan 6, 2026
She is always informative and helpful with my.heart concerns and she is very.pleasant !!
Jan 5, 2026
I greatly appreciate the consideration Rachel gave me during my visit. She is truly in a profession that fits her best- someone who cares.
Dec 12, 2025
Appreciate Rachel’s knowledge, honesty and experience and ability to communicate clearly.
Dec 12, 2025
She was very time conscious. And knowledgeable.
Dec 8, 2025
Rachel did a great job of listening, but also making me feel better about my symptoms
Dec 8, 2025
cares about my health
Dec 5, 2025
she was very through
Dec 3, 2025
Knowledgeable and considerate
Dec 1, 2025
I appreciate Rachel's compassionate treatment
Dec 1, 2025
I needed an exam/review to be approved for surgery and that requirement was missed on the run up to the surgery date. In the few days available they found an opening in the schedule and Rachel performed a thorough review that correctly allowed the surgery to be performed.
Nov 18, 2025
She is very down to earth and she relates well with me. She makes me more comfortable.
Nov 10, 2025
She always has been very knowledgeable on my individual needs and answers any questions I have. I like her a lot.
Nov 6, 2025
I would see her again if Dr.Mc Cormick was not available
Nov 6, 2025
I have a more than one difficult experiences with her. But I at least didn’t get extremely upset.
Nov 6, 2025
All the staff was friendly and accommodating.
Oct 31, 2025
Left with a feeling of confidence and time well spent
Oct 28, 2025
She does a very good job
Oct 21, 2025
Felt very comfortable
Oct 21, 2025
Very informative
Oct 20, 2025
I appreciated how she explained what was recommended. Also her sense of humor.
Oct 15, 2025
Did a great job explaining everything and answering my concerns.
Oct 15, 2025
Satisfied with her service!
Oct 2, 2025
Calm experience
Oct 1, 2025
Great, could not be better
Oct 1, 2025
Good experience. I liked her very much