Dr. RACHEL LANCASTER MD

Surgery

4.9 out of 5

79 verified ratings

79 Ratings, 22 Comments

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 23, 2026
Princess was awesome. She was professional and courteous from beginning to end. Princess explained everything that she was going to do. I was hungry and she provided me with a snack. I was cold and she brought me a warm blanket. Dr. Lancaster was professional and thorough with explaining the results of my MRI and surgery process. She even apologized for running late for my appointment.
Apr 17, 2026
I asked to schedule my surgery earlier and she was able to accommodate me.
Apr 16, 2026
Very professional but friendly too!!!
Apr 16, 2026
She is the best!
Apr 9, 2026
She is very knowledgeable and nice and answered all my questions and concerns with patience and made sure that I understood.
Apr 9, 2026
Dr. Lancaster was very kind and explained things thoroughly.
Apr 4, 2026
The entire staff starting at the front desk on the first floor, third floor check in, nurses in holding and discharge was great, professional, personable, and helpful. The facility is also very clean.
Jan 29, 2026
I love my doctors and nurses they are very polite and considerate
Dec 18, 2025
So far I'm pleased with the care.
Dec 18, 2025
Very great Doctor I have
Dec 13, 2025
Yes During my first visit there were small objects placed inside my breast that I was not aware was being put inside. I was totally shocked on my second visit when I saw the exam of my breast.
Nov 13, 2025
Dr. Lancaster and team are wonderful. So grateful for their care.
Oct 23, 2025
Dr Lancaster was so understanding and sensitive to my needs-thank you!
Oct 9, 2025
Everyone in department goes above and beyond to provide the best in care
Oct 9, 2025
Very friendly staff and the the lady that takes vitals is AWESOME!
Oct 2, 2025
That the nurses in the back are top-notch ❤️
Sep 4, 2025
Over the past 5 years Kirkland Parking went from great to a mess, crowded long lines etc. Waiting room for 40+ minutes, almost seems like too many patients being seen at same time. Scheduling issues??? All the Doctors, Technicians and Admin personnel are still fantastic and helpful, too many patients are not enough staff, something has changed. Still trust the medical side of the house but a little worried about the admin side.
Aug 28, 2025
They are the pinnacle for breast health care. I trust Dr. Rachael Lancaster and her team.
Aug 21, 2025
The person who took my vitals and showed me to the room was unprofessional. When we got to the room, she pointed and said, "By now, you know what to do." Then I waited in the room for over an hour for the doctor with no one checking on me until my husband notified someone. Worst experience at UAB.
Aug 14, 2025
Always show concern for patients
Aug 14, 2025
In and out quickly, very knowledgeable and friendly staff. NP and physician answered all my questions and concerns, explained everything to me in great detail. I highly recommend them!
Jul 3, 2025
I have had the best care there with everyone!