142 Ratings, 67 Comments
Oct 25, 2024
Rachel Vines is extremely comprehensive and thorough not only with her exams but with her explanations. I walk away with all the knowledge I need to make an informed decision about my care and clear instructions on next steps in the treatment plan. Rachel is the best!
Oct 24, 2024
The wait was extremely short, the staff were very compassionate and went the extra mile to made sure my issues were not just addressed but done so with as little stress to myself as possible.
Oct 23, 2024
Love our RN ,Doc Rachel,explains patience, clear
Oct 23, 2024
I was made to feel very comfortable in a situation that made me nervous with no judgment
Oct 17, 2024
Very nice
Oct 16, 2024
Everyone was so caring at the office.
Oct 10, 2024
The visit good. Rachel Vines is very competent.
I had to wait over an hour to be seen.
Oct 10, 2024
From the front desk to the surgical tech to the PA, it all went went well. They were all pleasant, informative and helpful.
Oct 4, 2024
everyone was friendly and helpful
Sep 27, 2024
Meeting with Rachel Vines. She made me feel comfortable. Genuinely concerned about my health. Overall kind and very professional
Sep 19, 2024
Prompt service, great docors.
Sep 19, 2024
Liked how personal they were in answering my questions.
Sep 5, 2024
Overall Friendly experience
Sep 4, 2024
Great job
Aug 12, 2024
Kind and friendly people who cared for us.
Jul 31, 2024
Clinic staff are extremely rude. However Rachel Vines is the best.
Jul 26, 2024
The staff !!
Jul 26, 2024
Very nice
Jul 25, 2024
I got my appt time mixed up and arrived just before lunch. Rachel Vines was so kind and met with me instead of requiring that I return later. So helpful since I am paralyzed and trips are difficult for me.
Jul 18, 2024
Highly recommend!
Jul 18, 2024
Wonderful staff and doctors. I arrived early and instead of making me wait, they took me straight on in.
Jul 15, 2024
Patient friendly, newest technologies, great care
Jun 19, 2024
Mainly due to time it took to be evaluated after PA needed surgeon opinion
Jun 14, 2024
professional, friendly, punctual
Jun 12, 2024
Friendly staff Rachel is so knowledgeable and the young man so pleasant he actually put me in the car
Jun 6, 2024
I liked that my provider was knowledgeable, and she clearly stayed up-to-date on medical developments
Having a provider who takes her own health seriously is always good.
Jun 5, 2024
They are a very knowledgeable, efficient, & considerate staff.
May 24, 2024
Very professional
May 23, 2024
The only issue I have is the time it takes to get in for an appointment. When you are in pain you really don’t want to wait months to get help.
May 23, 2024
It was great
May 20, 2024
Good location, friendly staff and very prompt
May 16, 2024
Great patient care
May 15, 2024
Very prompt and knowledgeable. Eager to help and get answers. Very satisfied with the service!
May 8, 2024
Good people always
May 8, 2024
I entered the building using a wheelchair and was greeted immediately. A lady behind the desk checked me right in, then pushed my wheelchair to the location I needed be in. My stitches were removed pain free thanks to the very patient nurse and tech. They were very friendly and got me out of there in a matter of minutes.
May 3, 2024
It was the best visit I've had with the staff
May 1, 2024
I really appreciated the fact that there wasn't a long wait. The entire staff were polite and helpful. The PA was great at explaining things, answering my questions and listening to my input and concerns.
May 1, 2024
Excellent people and very friendly. Knowledge of what they’re doing.
Apr 16, 2024
This was my first visit to UAB Hoover Oral Surgery. The staff provided prompt, efficient and professional service from check-in through making follow-up visits. UAB Hoover Oral Surgery staff is very compassionate and concerned about the quality of service and care they provide. The staff was attentive, comforting and considerate by extending themselves to ensure the additional services needed was scheduled the same day at their nearby affiliate. The staff also showed compassion and concern for my situation.
Apr 14, 2024
Once I arrived for my appointment, I was greeted by everyone on staff. The doctors and nurses were very knowledgeable and professional!
Apr 1, 2024
All was great
Mar 22, 2024
All personnel are extremely pleasant, professional and personable while providing great care.
Mar 20, 2024
Rachel Vines was extremely knowledgeable , explained the procedure step by step . I was very comfortable , satisfied with everything she and her assistant did . I recommend her and the Oral Surgery Facility with great satisfaction .
Mar 8, 2024
Excellent in every way!
Mar 8, 2024
Everyone was so great. The office was clean, staff were nice, and all my needs were met. The doctor resolved my problem in one visit, a prior surgeon told me I would need three visits! I could not be happier with the experience. The nurse and doctor were both extremely personable, with great bedside manner. This is one of the cleanest offices I have ever been in, exam room included. I have already recommended the doctor and clinic to people. Ya'll are doing great. Thank you Dr. Vines and staff!
Mar 2, 2024
Very nice and explained things well.
Feb 7, 2024
Efficient, highly knowledgeable, clear explanation of problems and what's needed to fix them.
Feb 5, 2024
Wonderful staff each time we have been. Very thorough in their investigation of my daughters issues!
Jan 31, 2024
The people were caring and put me at ease.
Jan 31, 2024
Everything was perfect. I very appreciative