RACHEL C VINES PA

Oral Surgery

Directions

4.9 out of 5

130 verified ratings

130 Ratings, 55 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 20, 2025
Everyone there was so nice and we had a really good experience all around

Jan 16, 2025
I love your clinic and Dr. Squier but I do not like the fact that I cannot see my actual surgeon for my post surgery check. The PA told us something entirely different that was done to my jaw than what the Doctor told my husband right after surgery so that was questionable and confusing. It is also frustrating not being able to see Dr. Squier at my next appointment in 3 months.

Jan 6, 2025
The staff were wonderful

Dec 18, 2024
tha only downfall is my drive it is a ~300 miles round trip. I found everyone from Lori the appointment person and all the staff to be very professional. [ ] with TMJ I Highly recommend UAB Dental n Hoover.

Dec 18, 2024
Great service

Nov 27, 2024
Everyone was friendly and talked to [Name] about his needs.

Nov 19, 2024
The staff was professional and polite.

Nov 18, 2024
Great with my Autistic child

Nov 15, 2024
Finally maybe some answers about the knot in my tongue.

Oct 25, 2024
Rachel Vines is extremely comprehensive and thorough not only with her exams but with her explanations. I walk away with all the knowledge I need to make an informed decision about my care and clear instructions on next steps in the treatment plan. Rachel is the best!

Oct 24, 2024
The wait was extremely short, the staff were very compassionate and went the extra mile to made sure my issues were not just addressed but done so with as little stress to myself as possible.

Oct 23, 2024
Love our RN ,Doc Rachel,explains patience, clear

Oct 23, 2024
I was made to feel very comfortable in a situation that made me nervous with no judgment

Oct 17, 2024
Very nice

Oct 16, 2024
Everyone was so caring at the office.

Oct 10, 2024
The visit good. Rachel Vines is very competent. I had to wait over an hour to be seen.

Oct 10, 2024
From the front desk to the surgical tech to the PA, it all went went well. They were all pleasant, informative and helpful.

Oct 4, 2024
everyone was friendly and helpful

Sep 27, 2024
Meeting with Rachel Vines. She made me feel comfortable. Genuinely concerned about my health. Overall kind and very professional

Sep 19, 2024
Prompt service, great docors.

Sep 19, 2024
Liked how personal they were in answering my questions.

Sep 5, 2024
Overall Friendly experience

Sep 4, 2024
Great job

Aug 12, 2024
Kind and friendly people who cared for us.

Jul 31, 2024
Clinic staff are extremely rude. However Rachel Vines is the best.

Jul 26, 2024
The staff !!

Jul 26, 2024
Very nice

Jul 25, 2024
I got my appt time mixed up and arrived just before lunch. Rachel Vines was so kind and met with me instead of requiring that I return later. So helpful since I am paralyzed and trips are difficult for me.

Jul 18, 2024
Highly recommend!

Jul 18, 2024
Wonderful staff and doctors. I arrived early and instead of making me wait, they took me straight on in.

Jul 15, 2024
Patient friendly, newest technologies, great care

Jun 19, 2024
Mainly due to time it took to be evaluated after PA needed surgeon opinion

Jun 14, 2024
professional, friendly, punctual

Jun 12, 2024
Friendly staff Rachel is so knowledgeable and the young man so pleasant he actually put me in the car

Jun 6, 2024
I liked that my provider was knowledgeable, and she clearly stayed up-to-date on medical developments Having a provider who takes her own health seriously is always good.

Jun 5, 2024
They are a very knowledgeable, efficient, & considerate staff.

May 24, 2024
Very professional

May 23, 2024
The only issue I have is the time it takes to get in for an appointment. When you are in pain you really don’t want to wait months to get help.

May 23, 2024
It was great

May 20, 2024
Good location, friendly staff and very prompt

May 16, 2024
Great patient care

May 15, 2024
Very prompt and knowledgeable. Eager to help and get answers. Very satisfied with the service!

May 8, 2024
Good people always

May 8, 2024
I entered the building using a wheelchair and was greeted immediately. A lady behind the desk checked me right in, then pushed my wheelchair to the location I needed be in. My stitches were removed pain free thanks to the very patient nurse and tech. They were very friendly and got me out of there in a matter of minutes.

May 3, 2024
It was the best visit I've had with the staff

May 1, 2024
I really appreciated the fact that there wasn't a long wait. The entire staff were polite and helpful. The PA was great at explaining things, answering my questions and listening to my input and concerns.

May 1, 2024
Excellent people and very friendly. Knowledge of what they’re doing.

Apr 16, 2024
This was my first visit to UAB Hoover Oral Surgery. The staff provided prompt, efficient and professional service from check-in through making follow-up visits. UAB Hoover Oral Surgery staff is very compassionate and concerned about the quality of service and care they provide. The staff was attentive, comforting and considerate by extending themselves to ensure the additional services needed was scheduled the same day at their nearby affiliate. The staff also showed compassion and concern for my situation.

Apr 14, 2024
Once I arrived for my appointment, I was greeted by everyone on staff. The doctors and nurses were very knowledgeable and professional!

Apr 1, 2024
All was great