129 Ratings, 62 Comments
Jun 19, 2024
Mainly due to time it took to be evaluated after PA needed surgeon opinion
Jun 14, 2024
professional, friendly, punctual
Jun 12, 2024
Friendly staff Rachel is so knowledgeable and the young man so pleasant he actually put me in the car
Jun 6, 2024
I liked that my provider was knowledgeable, and she clearly stayed up-to-date on medical developments
Having a provider who takes her own health seriously is always good.
Jun 5, 2024
They are a very knowledgeable, efficient, & considerate staff.
May 24, 2024
Very professional
May 23, 2024
The only issue I have is the time it takes to get in for an appointment. When you are in pain you really don’t want to wait months to get help.
May 23, 2024
It was great
May 20, 2024
Good location, friendly staff and very prompt
May 16, 2024
Great patient care
May 15, 2024
Very prompt and knowledgeable. Eager to help and get answers. Very satisfied with the service!
May 8, 2024
Good people always
May 8, 2024
I entered the building using a wheelchair and was greeted immediately. A lady behind the desk checked me right in, then pushed my wheelchair to the location I needed be in. My stitches were removed pain free thanks to the very patient nurse and tech. They were very friendly and got me out of there in a matter of minutes.
May 3, 2024
It was the best visit I've had with the staff
May 1, 2024
I really appreciated the fact that there wasn't a long wait. The entire staff were polite and helpful. The PA was great at explaining things, answering my questions and listening to my input and concerns.
May 1, 2024
Excellent people and very friendly. Knowledge of what they’re doing.
Apr 16, 2024
This was my first visit to UAB Hoover Oral Surgery. The staff provided prompt, efficient and professional service from check-in through making follow-up visits. UAB Hoover Oral Surgery staff is very compassionate and concerned about the quality of service and care they provide. The staff was attentive, comforting and considerate by extending themselves to ensure the additional services needed was scheduled the same day at their nearby affiliate. The staff also showed compassion and concern for my situation.
Apr 14, 2024
Once I arrived for my appointment, I was greeted by everyone on staff. The doctors and nurses were very knowledgeable and professional!
Apr 1, 2024
All was great
Mar 22, 2024
All personnel are extremely pleasant, professional and personable while providing great care.
Mar 20, 2024
Rachel Vines was extremely knowledgeable , explained the procedure step by step . I was very comfortable , satisfied with everything she and her assistant did . I recommend her and the Oral Surgery Facility with great satisfaction .
Mar 8, 2024
Excellent in every way!
Mar 8, 2024
Everyone was so great. The office was clean, staff were nice, and all my needs were met. The doctor resolved my problem in one visit, a prior surgeon told me I would need three visits! I could not be happier with the experience. The nurse and doctor were both extremely personable, with great bedside manner. This is one of the cleanest offices I have ever been in, exam room included. I have already recommended the doctor and clinic to people. Ya'll are doing great. Thank you Dr. Vines and staff!
Mar 2, 2024
Very nice and explained things well.
Feb 7, 2024
Efficient, highly knowledgeable, clear explanation of problems and what's needed to fix them.
Feb 5, 2024
Wonderful staff each time we have been. Very thorough in their investigation of my daughters issues!
Jan 31, 2024
The people were caring and put me at ease.
Jan 31, 2024
Everything was perfect. I very appreciative
Jan 25, 2024
Rachel Vines expertise
Jan 24, 2024
Yes. My doctor was amazing! She is thorough, asks questions, and LISTENS! (Which is difficult to find in providers) Thank you!
Jan 22, 2024
Rachel Vines is so very knowledgeable and answers all my questions. Also, I have great reports from an outside Doctor about this service.
Jan 22, 2024
I really like this place
Jan 19, 2024
Kind and knowledgeable staff
Jan 11, 2024
Many thanks for the job they did.
Jan 10, 2024
Nice and informative doctors and nurses.
Jan 8, 2024
My son was called back within 5 minutes of us being there! Someone came immediately in the room and saw him. We didn’t have to wait long at all for the doctor to come in and we’re in and out super fast! Everyone was very friendly and my my son ([age]yrs old) feel very comfortable
Jan 5, 2024
Very professional, very friendly, very timely. Rachel Vines gave explicit instructions on treatment and was very patient in answering all my questions. I didn’t feel rushed in anyway! Thank you!
Dec 29, 2023
The personnel were very kind and helpful.
Dec 21, 2023
On time, Rachael Vines was awesome.
Dec 15, 2023
There was little wait time. Everyone was very professional and Dr.Rachel Vines was very knowledgeable and took the time to explain everything.
Dec 14, 2023
Rachael Vines did a fantastic job job!
Dec 13, 2023
Very good
Nov 29, 2023
EVERYBODY I have come in contact with in the UAB system have been so accommodating, professional, kind and understanding. I couldn’t ask for better patient care.
Nov 24, 2023
Great experience very professional
Nov 22, 2023
Awesome service.
Nov 10, 2023
Great experience!!
Nov 1, 2023
All of it
Oct 25, 2023
The best medical care in Alabama
Oct 18, 2023
Excellent service, friendly, attentive and professionalism is beyond reproach.
Oct 13, 2023
Prompt service, friendly and professional. Waiting time was less than 10 minutes.
All procedures were explained thoroughly.
100% satisfied