The surgery coordinator and billing specialist were extremely rude and condescending. I left the place crying. I called my child's dentist to see if there is another option for my child's surgery and unfortunately there is not or we would not be going back. I will say, I never met Dr Powell, I'm sure she's great. We seen Rachel, the PA, all of two minutes and she was nice, as was the nurse who took us back to the room. I'm just hoping the actual surgery experience at children's is better than what we endured at this office.
May 19, 2023
Everyone was very kind and thoughtful
May 19, 2023
PA insisted on wearing masks which made it hard to communicate as I am hearing impaired. The regimen prescribed was simple and we will not continue it. Many thanks for your time.
May 12, 2023
I really enjoyed all the staff they were great
May 10, 2023
Everyone was very helpful-knowledgeable-kind and did their jobs !!
May 3, 2023
Everyone was very nice and patient to explain things
Apr 28, 2023
Able to have procedure same day as visit
Apr 28, 2023
Great PA. Very thorough.
Apr 28, 2023
Nice, helpful, competent and right on time.
Apr 28, 2023
My doctor was very caring, a good listener, and a very good explainer about what's going on, and the possibilities of what can happen in the future with my situation
Apr 21, 2023
Wonderfull care
Apr 15, 2023
Always professional and show they care about each individual patient
Apr 7, 2023
The Professionalism 🙏🏽
Apr 2, 2023
A very friendly and empathetic environment. Rachel Vines is exceptionally empathetic, kind, knowledgeable, and understanding.
Mar 24, 2023
Rachel Vines is excellent, very caring explained everything
Mar 10, 2023
It was a wonderful experience. Love Dr and nurse.
Mar 7, 2023
Everything is awesome
Mar 2, 2023
Exceptional care and knowledge.
Mar 2, 2023
I was very dissatisfied with the way everything was handled...the doctor had no knowledge of what was going on with my child mouth...She put me off on another doctor..The drive to come Bham is tooo far. I was told to come to UAB clinic in Hoover, when I got there, they said the doctor is in the Kirkland clinic...So, no communication on that part..Just all the way around,was not a good experience..