96 Ratings, 61 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 7, 2024
I absolutely love UAB, especially their lab technicians! They get a 10!!
BUT..
Dr. Priscilla Fowler displayed a notable lack of empathy and compassion during my recent appointments, demonstrating rude behavior across my last three to four visits. Having dealt with eye issues for over 30 years, I have never encountered a doctor who spoke to me in such a manner. This pattern of behavior is not new, and I fear it will continue if I remain under her care. During my last visit, I informed her that my vision was poor and my eyes were in pain. Despite this, she handled my eyes without regard for my concerns and raised her voice at me in front of my daughter and her assistant, leaving them visibly shocked.
Experiencing such treatment, especially when in pain or facing potential blindness, is deeply distressing. It appears that some doctors lack genuine care for their patients. At the Callahan Eye Foundation, no other doctor has ever spoken to me in this way. Dr. Fowler should demonstrate more dignity and respect toward her patients. Her behavior is completely UNACCEPTABLE.
Despite all of this, the receptionists & other doctors are respectful.
Jul 3, 2024
The score could be higher but the wait time was long, my appointment time was 1:20 but I did not get seen until 2:20pm.
Jul 2, 2024
Good customer service. Kind employees
Jun 28, 2024
Always informative and gives full attention to my concerns
Jun 27, 2024
Professional staff and clean office.
Jun 26, 2024
Dr. Fowler was very proficient and thorough. She addressed the issue and needed treatment immediately and established a clear instructions for future action.
Jun 26, 2024
My appt was at 7:45 and I was called back at 9am. The receptionist wasn't willing to inform us of the delays. It was not until 3 of us asked if there was a problem did she go back and question the delay. And even at that she only said you are next and I said no the lady sitting beside me had an appt at 7:40. Then we overheard another pt discussing Dr Fowler's last day being Friday. 3 days away. We had just changed from Dr [ ] to Dr Fowler in May and now she is leaving. Needless to say we all were very upset. So we will all 3 be leaving Callahan and going to her new practice
Jun 26, 2024
Courtesy of the staff and physician. Prompt service without extended wait time.
Jun 23, 2024
Dr. Fowler is wonderful!
Jun 22, 2024
Great service
Jun 21, 2024
All of my appointments were good. My vision is great. I have no complaints.
Jun 18, 2024
Efficient, informative
Jun 15, 2024
Nice!
Jun 14, 2024
Every thing was good except traffic. Drs were very good at explaining!!
Jun 13, 2024
Great staff and facilities
Jun 13, 2024
I had to wait over an hour and a half to be seen.
Jun 12, 2024
I am very pleased with all the staff at the eye clinic. Got in and processed, eye exam all in good time.
Jun 11, 2024
Almost 2-hour wait before seeing doctor
Jun 11, 2024
professional care by Dr.Fowler with the " velvet glove "
Jun 10, 2024
Strength of knowledge.
Jun 7, 2024
Doctor was familiar with my concerns.
Jun 6, 2024
The care is excellent
Jun 5, 2024
Always receive friendly service by a professional staff!!
Jun 4, 2024
Efficient and courteous staff
Jun 3, 2024
Staff /MD answered my questions and concerns.
May 30, 2024
Good location. Clean facility. Friendly staff. Dr. Fowler is a great eye specialist.
May 29, 2024
Staff is very friendly /professional .
May 29, 2024
friendly, knowledgeable, interest in patients
May 29, 2024
The doctor and everyone else with whom I came into contact was extremely professional and friendly. The doctor carefully explained everything that was happening and the steps I needed to take for now until we could see if the current treatment was effective.
May 29, 2024
Excellent Care. The Best!
May 26, 2024
I like the kind words
May 26, 2024
Everything was excellent except I have yet to receive a call to schedule my cataract surgery.Also I have left 2 messages.
May 24, 2024
Very good care and treated with tespect.
May 24, 2024
Expertise
May 24, 2024
The facility was nice, check-in easy and the technician was professional.
May 24, 2024
Knowledgeable and friendly staff
May 21, 2024
Everyone seemed caring and took time with me and answered all my questions.
May 21, 2024
Great caring doctors. Dr. Fowler is a wonderful doctor.She's caring , easy to talk to. Staff is friendly.
May 20, 2024
Everyone is so professional and caring
May 20, 2024
Clean facilities. Friendly. Good care
May 20, 2024
Dr Fowler and Dr [ ] have always been so accommodating and helpful to me. I was able to get relief from my pain very quickly and have utmost confidence that the procedure will be a success
May 19, 2024
Dr Fowler was extremely informative and interactive well with the residents and fellow
May 18, 2024
Everything is great but parking, specifically handicapped parking.
May 18, 2024
Very nice and explained outcomes of test.
May 18, 2024
Dr. Fowler is the best. Staff is always friendly, attentative, never a long wait. I wouldn't go anywhere now. Dr. Fowler is my doctor. I can not say enough about her and the whole staff.
May 18, 2024
Great care for patients.
May 18, 2024
Laser was broken
May 15, 2024
Location. Convenient parking. Quality service.
May 15, 2024
Such good people working, and right on time.
May 15, 2024
It's closer to home, I don't have to drive INTO Birmingham, parking is easier (and free),
The employees have always been cordial and professional. Normally if they are running behind they apologize and explain why.