Premier ER & Urgent Care - Woodway
Emergency Medicine, Urgent Care
9110 Jordan Lane
Woodway, TX 76712 Directions
4.7 out of 5
4,408 verified ratings
4,408 Ratings, 973 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Premier ER & Urgent Care - Woodway is praised for its professional, caring, and knowledgeable medical staff, including doctors, nurse practitioners, and technicians. Patients appreciate the kindness, thoroughness, and clear explanations during treatment, contributing to a comforting and efficient experience. While care quality is high and staff is friendly, some patients note long wait times and occasional facility cleanliness issues. The center is favored for urgent care needs, with smooth administrative processes and effective diagnoses, making it a recommended choice for many.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Dec 14, 2025
Excellent service
Dec 14, 2025
Everyone took me seriously…and found a fairly major issue was causing the pain.
Dec 13, 2025
Proper care to resolve your issue without much pain.
Dec 13, 2025
The staff was constantly checking on us. The were smart and caring.
Dec 11, 2025
very satisfied with all the process and staff
Dec 11, 2025
Other than the dr. Talking very fast and acting pressured for time, everything was very, very well done.
Dec 11, 2025
My only small complaint would be we sat in exam room for at least 30 minutes. Seemed long. There was only one other person in front of us at check in. But otherwise all good and went well.
Dec 10, 2025
Everyone was great!!
Dec 9, 2025
Very professional
Saw me in a timely manner
Dec 9, 2025
Overall great experience
Dec 8, 2025
The whole process was awesome, very professional
Dec 8, 2025
Always easy to get in and out, good care, caring staff.
Dec 6, 2025
So nice, so quick, so knowledgeable!
Dec 6, 2025
Flawless process and care. Top notch!
Dec 5, 2025
Very pleasant experience,,, all were so helpful and kind
Dec 5, 2025
Satisfied
Dec 5, 2025
I was there for 1 hour from start to finish
Dec 4, 2025
Staff was very friendly and helpful. I will keep going there as needed.
Dec 4, 2025
Very kind, caring, knowledgeable staff.
Dec 2, 2025
Everyone was awesome
Dec 2, 2025
I was treated with the utmost concern and helped but me at ease with my problem
Dec 2, 2025
Dr Loden recommended this facility and he was right.First time ever having to go to an urgent care and was impressed with this facility.Even drove 31 miles to go to this one
Nov 30, 2025
Dr. Bryant's calm, friendly and professional demeanor really helped me with my fear of needles.
I greatly appreciate him for this.
Nov 30, 2025
Always a positive experience at Premier. All staff is helpful and friendly. Dr. Popejoy went out of his way to make sure our family got better. Thanks to all.
Nov 30, 2025
Everyone was really nice and friendly.
Nov 29, 2025
I was amazed from start to finish at the care and efficiency. Will absolutely recommend
Nov 28, 2025
My 2nd time using this service. Felt very welcome, and we'll treated. Felt confident that I would get the correct diagnosis and treatment.
Nov 28, 2025
Everyone from start to finish was great and super kind
Nov 27, 2025
I was very pleased with everyone who administered care except for the tech who showed me to my room. I think her name was Brooke and my daughter who was with me said she was "abrasive." She acted impatient and was very unpleasant.
But this is IMPORTANT:
Everyone else was absolutely great. Alicia, Leticia, Dr. Maberry and Audra (these are the only names I remember) . I was very pleased with their caring, professionalism, and knowledge. They went above and beyond to care for me. I will use your faciiity again because of their care.
Nov 26, 2025
weve been here many times and this was by far the best experience weve ever had. thank you!
Nov 26, 2025
Very quickly seen. Very informative about what I needed.
I really appreciate their support.
Nov 26, 2025
We love Ashley NP! She’s very kind, caring, and understanding!
Nov 26, 2025
Confidence in care
Nov 24, 2025
The whole visit made me feel understood and I feel great now
Nov 23, 2025
I loved everyone there! The front desk rocked! The nurses and docs took great care of my baby!! Got in super fast.
Nov 23, 2025
Excellent staff and patient service.
Nov 23, 2025
Everything went smoothly & Very friendly staff & Dr , Highly Recommend if you have any type of emergency , Thank Dr . & Staff 😊
Nov 22, 2025
The nurse helped me she’s very nice the doctor to
Nov 21, 2025
Dr. Popejoy was extremely thorough. Because of this, he insisted we take our sick daughter to McLane Children’s Hospital for more extensive testing. At McLane our daughter was diagnosed with Rhabodmyolysis and admitted to the hospital. In addition to this, he is kind, compassionate and takes the time to listen.
Nov 21, 2025
Very quick about getting checked in but the wait in the room was very long. Need magazines or something.
Nov 21, 2025
Loved Dr Jill Beatty. Very knowledgeable and helpful. I never felt like the visit was being rushed. She took time explaining everything and she seems like a very caring doctor.
Nov 18, 2025
Drained my chalazion efficiently and effectively and immediately relieved pain.
Nov 18, 2025
Exemplary knowledge and care!
Nov 18, 2025
Extremely friendly, prompt and helpful staff. Nurse practitioner was waiting in the room when I came in with an immediate plan of care
Nov 17, 2025
Great overall care!
Nov 16, 2025
Doctor was very good and personable
Nov 13, 2025
From out of town, experienced an emergency and staff was so caring, friendly and got right down to business. Receptionist made it simple...we were so thankful.
Nov 13, 2025
The best of the best
Nov 13, 2025
Kalissta at check in was so kind. The tall nurse who took us back to the room was very caring. Belinda in xray showed empathy for my extreme pain. Dr Lablanc was incredible!!!! Could not have asked for a better doctor.
Nov 13, 2025
Very good experience. Excellent dx and treatment.