Premier ER & Urgent Care - Woodway
Emergency Medicine, Urgent Care
9110 Jordan Lane
Woodway, TX 76712 Directions
4.7 out of 5
4,705 verified ratings
4,705 Ratings, 1,080 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Premier ER & Urgent Care - Woodway is praised for its professional, caring, and knowledgeable medical staff, including doctors, nurse practitioners, and technicians. Patients appreciate the kindness, thoroughness, and clear explanations during treatment, contributing to a comforting and efficient experience. While care quality is high and staff is friendly, some patients note long wait times and occasional facility cleanliness issues. The center is favored for urgent care needs, with smooth administrative processes and effective diagnoses, making it a recommended choice for many.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Feb 8, 2026
Excellent care
Feb 1, 2026
Great experience
Jan 31, 2026
He was amazing, super kind, caring and understanding
Jan 30, 2026
Shane is awesome!!!
Jan 30, 2026
Completely satisfied, job well done.
All appears OK at this time, Appreciate Ya’ll.
Jan 29, 2026
Staff was caring and knowledgeable.
Jan 29, 2026
We pre-registered which was very easy. Got seen very quickly. Great care and experience.
Jan 29, 2026
Friendly service
Jan 28, 2026
Very friendly and good communication with me
Jan 26, 2026
The staff an doctor was awersom
Jan 25, 2026
I was so pleased and impressed with the entire process of my experience with Premier ER. I loved the ability to check-in online and basically make an appointment. I appreciated the ability to sign documents online ahead of time, all for the purpose of making the experience more efficient. The nurses and staff were very caring and understanding which really helped ease my mind. The doctor was extremely caring and knowledgeable, and made me feel better about the situation I was dealing with. Well done all around. This was a great experience. Thank you all!!
Jan 25, 2026
Excellent visit
Jan 25, 2026
It was a very good experience and I will return as needed.
Jan 25, 2026
They listened which saved time I bad weather as well as took care of my daughter better than expected ! Went above and beyond!
Jan 24, 2026
Wait time, Professionalism of staff, knowledge and care of medical staff.
Jan 23, 2026
I have used your facility several times now & I am so happy with your service. Every one of your medical staff is so friendly & helpful.
Jan 23, 2026
This facility is nearer my home and not as crowded as other urgent or emergency care health locations. It was recommended to me by a trusted doctor in another location, and after my first visit, I felt so comfortable being there. Seeing a doctor here was not as prompt as I would hope, but I still felt it was the place for me.
Jan 22, 2026
They were phenomenal helping me and my husband.
Jan 22, 2026
Everyone was very friendly and helpful.
Jan 22, 2026
I went on this day to see if the doctor could give me a refill on my high blood pressure pills I'm taking at this time. He was able to help me that day. Thank you so much.
Jan 22, 2026
Staff are excellent , friendly, patient and supportive. Thank you Susan, Brittani, Dr Jon and all the staff.
Jan 22, 2026
ten times easier and faster than my gp!
Jan 22, 2026
Very happy with care and friendliness of everyone
Jan 21, 2026
Incredible team. I was treated with utmost respect and care. Super friendly staff!
Jan 20, 2026
Never had a better experience at an ER. Got us in quickly took time answering questions and very friendly atmosphere.
Jan 20, 2026
The doctor listened to me, cared for the many years of the experienced story, and valued the experience. I trust the doctor due to this process. He also looked at the previous visit for the same issue! Thank you for caring and listening!!!
Jan 19, 2026
Quick easy and effective. Thank yall
Jan 19, 2026
Staff was friendly & explained processes well
Jan 19, 2026
Excellent staff ! Will only come here for NIW on. My Dr was amazing !
Jan 18, 2026
Love coming here, always get excellent treatment!
Jan 17, 2026
Everything went perfect and more!
Jan 16, 2026
The staff made it an excellent experience , all excellent
Jan 15, 2026
2nd time using service was timely and good.Thank you very much
Jan 15, 2026
The entire process was smooth and easy. Staff was professional, efficient and friendly.
Jan 13, 2026
We came in with our son not knowing he was diabetic, and the staff at Premier in Waco diagnosed him quickly and accurately, were honest about any limitations they had, and were efficient in making sure they had transport to McLane on the way as soon as possible.
Jan 13, 2026
Excellent attention and care
Jan 12, 2026
The nurse was on point!!!!! Best iv ever had!!
Jan 12, 2026
They took the time to listen to me and explain what was going on with me and for that I truly appreciate that.
Jan 11, 2026
I have never been so happy with the caring staff I
I received excellent care. Also they were fast and gave me medicine right in the office to help with my pain. I loved every single one of them. I highly recommend them!! Faster than Er., and more compassionate.
Jan 11, 2026
Just phenomenal- 10 out of 10 experience. Knowledgeable and extremely competent and kind to my daughter. Went above and beyond in explaining care and giving care to our daughter. Very thankful!
Jan 10, 2026
I like all
Jan 10, 2026
I hate writing good reviews for premier because I dont want it to start flooding with people because every time I go there they are quick and professional. I love going to Premier when we need medical care.
Jan 9, 2026
Excellent service
Jan 9, 2026
Everyone was professional and caring.
Jan 9, 2026
From the minute we walked in everyone was quick n efficient to get us signed in. The whole staff could not have been more welcome n helpful.
Jan 7, 2026
Excellent care from everyone
Jan 7, 2026
They have excellent care I would not go anywhere else I've been there quite a few times it's always been good
Jan 6, 2026
Top notch professional staff cannot give high enough praise. Patient was awed with whole process
Jan 6, 2026
Everyone was very kind and listened. It was on a holiday and a very busy time.
Jan 5, 2026
Best URGENT care in Central Texas