Premier ER & Urgent Care - Woodway
Emergency Medicine, Urgent Care
9110 Jordan Lane
Woodway, TX 76712 Directions
4.7 out of 5
4,077 verified ratings
4,077 Ratings, 820 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 28, 2025
Caring staff.
Sep 27, 2025
Long wait for radiology, but otherwise, great.
Sep 27, 2025
I like that it was real no hiding of questions unanswered. They told me exactly what they can do for me and the process was friendly easy.
Sep 27, 2025
We were seen quickly, fast diagnosis and treatment and we were out within four hours. They took great care of my mama.
Sep 27, 2025
Poor assessment. I went with foot pain possible toe fracture. The NP didn’t touch my foot, she looked at my foot from a distance. She came to the room to talk to me and didn’t close the door behind her. She talked to me from the entrance of the room.
Sep 27, 2025
Everyone was professional & very caring & knowledgeable. Mrs. Stephens was very kind & understanding & answered all my questions.
Sep 26, 2025
Great service.
Sep 25, 2025
I took my husband there and we could not have been more impressed. Every aspect of the care administered could not have been improved. The concern of the doctor and staff was sincere and they all made us feel secure and we had come to the right place for his difficulty. Thanks for asking. We would not hesitate to go to Premiere ER Woodway, Woodway, Texas should the need arise again.
Sep 25, 2025
They are good people
Sep 23, 2025
Great experience from start to finish. Very organized and professional. Cost of services rendered was affordable. Dr. Jon Daniell did a wonderful job helping me out, and his whole staff were exceptional in support. I really appreciate yalls help. Thank you.
Sep 22, 2025
Nurses were knowledgeable and very friendly. The discharge process was fast and easy. I will definitely use their services in the future if I need to.
Sep 22, 2025
The whole staff made a difficult dilemma much easier to navigate.
Sep 22, 2025
I was impressed with the quick and friendly service from everyone but disappointed that my wound was not even washed or bandage applied. And I was not given much direction about how to treat it myself. Nothing was done for my cat bite which still had blood coming out except call in an antibiotic which I am thankful for.
Sep 22, 2025
The entire staff were very friendly, professional, understanding, and helpful!
Sep 22, 2025
Doctor was awesome and so was the nursing staff
Sep 21, 2025
He treated me with respect, he took time to explain what was going on .
Sep 21, 2025
Although the wait to get back seemed long, I am going to attribute that to having a broken leg and hives. I was in a mood when I arrived, yet everyone was so very friendly and patient. The nurse took great care in getting my vitals and current medications. When I asked her about a medication I am on, she immediately was able to answer. The doctor was absolutely fabulous, excellent bedside manner and was genuinely listening to me as well as my husband. He answered all questions knowledgeably and politely.
Sep 21, 2025
Dr Beatty is so kind, helpful, smart and no nonsense. Loved her.
Sep 20, 2025
Great quick service!
Sep 20, 2025
I have always have had a good experience with the medical care team.
Sep 19, 2025
The Receptionist, nurses, and the doctor were very kind and explained everything will I was there. After I was taken back to see the doctor I had to wait about 30 minute before able to get to me though. I would go back because of the friendliness of the staff.
Sep 18, 2025
Great experience during times you’re not feeling your best!
Sep 15, 2025
I received the assistance I needed in a warm and professional manner,
Sep 15, 2025
It’s an awesome place!
Sep 15, 2025
Treated well .Dr. very friendly and informative( sorry can't remember his name. Wait time was good and staff very cordial. Will recommend to anyone seeking medical attention
Sep 15, 2025
Amazing care including transfer to hospital for treatment. So glad the doctor followed his gut as our son had a very rare condition that was able to be diagnosed and treated once at the hospital.
Sep 14, 2025
I was very disappointed that ZERO assessment occurred. If I had wanted to just get a prescription I could’ve done a virtual on the BSW health app but since I’m pregnant I wanted an actual assessment done. I also expressed my slight concern to the nurse that maybe it isn’t a uti but an ectopic or pregnancy complication and they shrugged it off completely. My UA wasn’t even covinicing for a UTI
Sep 14, 2025
Very good Drs and nurses
Sep 13, 2025
1. First visit ($400 nurse procedure):
• A small incision was made (no stitch needed).
• The wound was packed, but it didn’t address the real issue.
• Antibiotic prescribed, but it wasn’t ideal for your type of infection.
• When you followed up, the doctor only suggested a CAT scan as the next step.
2. Primary care visit ($30):
• They did an ultrasound (which directly visualized the pocket).
• Nurse practitioner used a needle to drain pus from the abscess.
• They changed your antibiotic to one more targeted for this type of infection
Sep 13, 2025
Premier is great. First you don’t have to wait6-8 hrs to be seen. They have admitting privileges at the hospital. They were quick with the CT they did and the radiologist read. They admitted me to Providence and they gave me an MRCP at 7:30 am. It is now 7 pm and still no one has come to tell me what it says
Sep 12, 2025
I had a great visit!
Sep 12, 2025
Everyone was kind and attentive. Helped me make light of injuring myself.
Sep 11, 2025
This is my go-to place. I recommend it to all who need it.
Sep 11, 2025
Dr. Beatty, Todd, and all medical staff was kind, efficient, and knowledgeable.
Sep 10, 2025
I am afraid of the bill I'm going to get!!!!
Sep 10, 2025
The nursing staff was patient and explained everything they were about to do. The doctor was fantastic. He explained everything before it happened, and seemed to genuinely care.
Sep 10, 2025
Easy to register online, short wait in clean waiting room
Sep 9, 2025
A swab was taken and I was told it would be about 10 minutes. After waiting in the room for more than an hour with no more interaction, I thought they had forgotten me or there was a problem. It would have been nice to know what was going on. After the Dr came, I finally understood the problem.
Sep 8, 2025
Dr. did it and it was fast this time.
Sep 8, 2025
All staff during my visit, from the registration through the discharge process, were welcoming, efficient, and professional! The Nurse Practicioner was caring and spent quality time with me. She listened more than she talked before prescribing medication. She was amazing at administering her diagnosis and solutions.
Sep 8, 2025
It’s privately owned so they only care about money. Greed has destroyed every single aspect of life. Everyone wants to be rich, regardless how many poverty level people they must step on to attain it.
Sep 8, 2025
Excellent experience. The doctor was so friendly and kind. I was so grateful that my daughter was able to get the first dose of the antibiotics before we left since it was a Sunday evening and all the pharmacies were closed.
Sep 7, 2025
Always my go to! No wasted time and knowledgeable staff
Sep 7, 2025
Dr. Beatty was fantastic!!
Sep 6, 2025
All was very good
Sep 6, 2025
Fast, excellent care. I couldn’t ask for anything better.
Sep 6, 2025
I couldn’t be more please. All around excellent.
Sep 6, 2025
Kindness, helpful, understanding of my illness (covid),
Sep 6, 2025
Staff was so wonderful and kind! Brittany, Judy, Dr Bryant, the check out staff was all so wonderful and helpful in a scary time for our family!
Sep 5, 2025
I received great care/service and the NP who talked to me answered all of my questions and was very kind.