Premier ER & Urgent Care - Woodway
Emergency Medicine, Urgent Care
9110 Jordan Lane
Woodway, TX 76712 Directions
4.7 out of 5
4,591 verified ratings
4,591 Ratings, 1,036 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Premier ER & Urgent Care - Woodway is praised for its professional, caring, and knowledgeable medical staff, including doctors, nurse practitioners, and technicians. Patients appreciate the kindness, thoroughness, and clear explanations during treatment, contributing to a comforting and efficient experience. While care quality is high and staff is friendly, some patients note long wait times and occasional facility cleanliness issues. The center is favored for urgent care needs, with smooth administrative processes and effective diagnoses, making it a recommended choice for many.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Jan 11, 2026
I have never been so happy with the caring staff I
I received excellent care. Also they were fast and gave me medicine right in the office to help with my pain. I loved every single one of them. I highly recommend them!! Faster than Er., and more compassionate.
Jan 10, 2026
I like all
Jan 9, 2026
Excellent service
Jan 9, 2026
Everyone was professional and caring.
Jan 6, 2026
Top notch professional staff cannot give high enough praise. Patient was awed with whole process
Jan 5, 2026
Best URGENT care in Central Texas
Jan 5, 2026
The nurse was extremely caring and very nice.
The Dr. was very efficient and didn’t keep me sitting there too long.
Jan 4, 2026
Speed of service and excellent care!
Jan 4, 2026
I was called back pretty quick after registering. The dr. gave me some antibiotic prescriptions to fill in case my symptoms got worse to prevent another trip to urgent care. She asked me if there was anything else I needed.
Jan 4, 2026
Nice people. Quick service. Got answers. Told options. Nice people.
Jan 4, 2026
Professionalism and compassionate caring throughout the entire visit.
Jan 3, 2026
The staff is great and Dr. Burns is very thorough and he genuinely cares.
Jan 3, 2026
All the staff was very nice!
Jan 3, 2026
Everything was wonderful but the wait was very long.
Jan 1, 2026
The whole process was outstanding!
Jan 1, 2026
Todd was amazing he really took care of me. Got me a warm blanket before I asked, helped my son in law and get me in and out of car, kept me informed all through the time I was there and I was in a lot of pain. Dr Uptergrove was great as well, he explained the X-ray results to me and next steps. If I had to go somewhere again this would be the place!
Jan 1, 2026
Very professional and polite
Dec 31, 2025
I was seen by Brittney zipperlan and she was amazing all the way around. She was knowledgeable, quick and efficient ( not rushed at all though) and friendly. She had a great disposition about her too that made me feel very comfortable . Definitely the beat I've seen at an urgent care or premier .
Dec 31, 2025
I have had diverticulitis for years and he gave me information that I have never heard before! So helpful
Dec 31, 2025
3 rd time I've used. They listen and are very receptive to your complaints.
Dec 30, 2025
Very helpful & friendly.
Dec 29, 2025
Not only did they treat her for upcoming days, but relieved her pain on site, which I greatly appreciated.
Dec 29, 2025
Best urgent care I ever received.
Dec 29, 2025
Excellent care through out whole visit.
Dec 28, 2025
Pick in and out. Knowledgeable staff Friendly staff.
Dec 28, 2025
Every thing from checking in to waiting in the room and receding care, to discharge. All went smoothly and easily and they were all very kind
Dec 28, 2025
Very Easy
Dec 28, 2025
Every thing was great
Dec 27, 2025
My son told me about this facility. He has had to use this Urgent Care a few times, and they helped him with his allergic reactions and medication.
I was surprised though, that I was not tested for Rhinovirus as my husband had it as well as strep throat. I tested positive for strep throat and given a prescription. Thank you!
Dec 27, 2025
The nurse that admitted
Only saw when I got in room and not give me call light The nurse that came after her was very good she answered all my questions with a very good the was very informative.
Dec 26, 2025
Was a quick trip where the hospital would be hours
Dec 26, 2025
My nurse Hattie was so kind and compassionate. She didn't judge or act like I was dramatic. And Dr. Uptergrove has a great bedside manner and communication. They are both appreciated.
Dec 25, 2025
Everyone was nice and knowledgeable.
Dec 24, 2025
Front desk associate was super nice and helpful.
Dec 24, 2025
First visit for this part not other family members. Always receive kind compassionate care.
Dec 24, 2025
My nurse was amazing and made sure I was ok often, was super friendly, and made process that normally make me anxious a lot less stressful!
Dec 24, 2025
Everyone at the facility was really great. Doctor Beaty was very knowledgeable and helpful.
Dec 23, 2025
The whole experience was very friendly professional and timely.. Very good experience
Dec 23, 2025
It was super
Dec 23, 2025
Everyone was fantastic. It was a very pleasant experience. Given the reason I was there.
Dec 23, 2025
This urgent care never disappoints. They are fast, caring, knowledgeable and kind.
Dec 23, 2025
The very best in town.
Dec 22, 2025
doctor was very nice and friendly. he took the time to talk to me and listened to me. he explained everything to me. all staff made you feel that they really cared.
Dec 22, 2025
Excellent and fast. One last note. That place is freezing cold. Turn on some heat. It is winter time.
Dec 21, 2025
I really like the fact that there is a real doctor the premises. He checks me out thoroughly and explains everything where I can understand it. I like the fact that it does not take all day to get seen and taken care of. I have been there several times and always received good advice and care.
Dec 21, 2025
Kind, fast, helpful staff when I wasn’t feeling well.
Dec 20, 2025
This was the fastest urgent care trip I have had. I was checked on by a nurse, PA, and the doctor within 30 minutes. I got exactly what I needed and was able to go home and rest.
Dec 20, 2025
Great care
Dec 19, 2025
Thank you so much!!
Dec 19, 2025
The care was perfect. Dr. Leblanc was so knowledgeable and reassuring.