Premier ER & Urgent Care - Woodway
Emergency Medicine, Urgent Care
9110 Jordan Lane
Woodway, TX 76712 Directions
4.7 out of 5
3,463 verified ratings
3,463 Ratings, 580 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 15, 2025
Been at this location multiple times and haven't ever had an issue. Always refer this place to family and friends!
Jun 15, 2025
Everyone was great. From checking in to checking out.
Jun 15, 2025
Paige (radiology) and Dr Uptgrove treated me with compassion even though they were busy. I was in so much pain and they were caring and efficient. My nurses were great as well. I will never go anywhere else. THANK YOU!
Jun 14, 2025
The facility was super nice and clean. All of your staff were very friendly and helpful. My problem was taken. Are of and they answered all of my questions. It was a great experience overall.
Jun 13, 2025
My ordinary health provider does not have in house X-ray. a big advantage to have it all in one place at one time!
Jun 13, 2025
It was excellent.
Jun 13, 2025
The facility is clean, close, and efficient. The team is polite and some are even friendly. The doctor was nice, but gave me false hope. My problem has gotten worse. I spoke with staff from another facility that told me not to expect real results for up to two weeks and maybe longer.
Jun 13, 2025
doctor referered to uraloist and had stone removal surgeory the next morning. The doctor open in his explaination and very caring demeaner
Jun 13, 2025
I work for a different healthcare organization and Premeier ER has restored some faith in healthcare that I have lost since Covid. Do y'all need a lab person?
Jun 12, 2025
Very professional.
Jun 12, 2025
From the moment I walked in till I left, everyone and everything was absolutely exceptional. And not only was Dr Jon Daniell professionally knowledgeable about my condition, he has a great sense of humor that matches his great looks. (Very attractive)
Jun 12, 2025
I very much appreciated the great care from nurse Todd and Dr Danielle (spl?)
Todd was fantastic hit the IV first timea big deal!
And Dr D's great advice helped me find out the true cause of my problems, thank the Lord
God bless you all and all staff for the work you do.
Jun 12, 2025
The best Urgent care there is. Every one was friendly. I felt they cared about what was going on with me. Thank you
Jun 11, 2025
Until January I was unaware of your capabilities. When my husband was referred to y'all in January by our primary care doctor and y'all determined he needed to be admitted to Providence for urgent gall bladder surgery, y'all made the entire process very easy. It was a no brainer where I was going to go. I tell everyone about y'all now.
Jun 11, 2025
Great job! Quick, quality care!
Jun 10, 2025
I asked if they could do what I needed before I checked in. I was assured that they could only to be told by the nurse that they couldn't. They charged me 130.00 for absolutely nothing.
Jun 10, 2025
No waiting time. Very respectful staff. Great care.
Jun 10, 2025
YOU GUYS ARE GREAT. SO HAPPY TO HAVE YOU IN THE AREA. YOU FOLKS PRACTRICE GOOD QUALITY MEDICINE IN A RELAXED SETTING WITH VERY LITTLE WAIT TIME
Jun 10, 2025
Everything was great. Received information from the doctor that I didn't know and can use in the future.
I need a copy of my bill, please. I can't find it in my email.
Jun 10, 2025
They were all great
Jun 10, 2025
I've never been treated better by healthcare staff in my life. Also this is the first time I haven't had to educate providers on my health conditions. I don't live in Texas so I wish I could pack Diana and Dr. Beatty in my luggage and take them home with me. Thank you both for your attentiveness and care. Usually providers see a fat girl and just blow me off, even in the emergency room. Thank you both so much.
Jun 9, 2025
sometimes takes to long, sometimes I get liquid medicine when I prefer pills, I don't always get. medicine when I feel like I need it
Jun 9, 2025
In & out quickly. Registration was quick, friendly & informative. She was professional & answered all my questions.
Jun 9, 2025
It is wonderful to walk in without an appointment and be seen quickly by very professional staff. They were all very friendly and understood my symptoms and readily assessed the needed treatment. I have been here many times over the years and this facility is always awesome!
Jun 8, 2025
It was a good experience overall, but my ears are still plugged up.
Jun 7, 2025
From the moment I walked in the door I felt welcomed. I was not feeling well at all and I was worried about whether or not I could be seen. I was greeted when I walked in the door and because I was there early I was able to register and be seen very quickly. The nurse and doctor listened to my description of what was going on and took action very quickly. I was very impressed by the friendly staff and how attentive they were. I was also impressed by how clean the facility was.
Jun 6, 2025
I was in Waco on vacation. A police officer suggested Premier ER , so i Googled Premier, read the reviews and made my way to the nearest one.
Jun 5, 2025
Over all it was it was a very good experience!
Jun 4, 2025
I wish the USA had a more decentralized program. I have experienced much better medical in countries where free market policies are allowed. Premier does an outstanding job, but are still some what limited in what the government will allow them to do.
Jun 4, 2025
Awesome
Jun 4, 2025
The staff abd doctor got to me without a long wait. They were very professional.
Jun 3, 2025
Shane was my sons Nurse last night @ the ER. He was an absolute gem. He put my teenager at ease with just the right amount of humor & empathy.
Jun 3, 2025
The young assistant who was with the doctor spoke very very softly, and I could hardly understand him. I had to ask him to repeat most everything. He said he did a good job and was kind, but just needs to raise his voice just a bit.
Jun 3, 2025
Front desk girl - Tatina was great. Everyone was great.
Jun 2, 2025
have to wait
Jun 1, 2025
Premier ER always does really good stitches. I'm very satisfied with the care they give me.
Jun 1, 2025
I've been a patient there several times. Each time I have been so impressed with the knowledge and attention that each person has given me. They are all outstanding.
May 31, 2025
Great experience. Painless intake and short wait time. Friendly team members who attended to my needs appropriately.
May 30, 2025
needed attention
May 30, 2025
People were so nice and proffesional.you can tell they do care.all staff are their to help you.thank you so much
May 30, 2025
Impressed by response and care received
May 30, 2025
I went in around 4:30 pm and didn't leave until after 9pm
Total interaction time with the intake nurse, dr, xray tech, and discharge nurse was probably a total of 15 minutes tops. Completely unacceptable.
May 30, 2025
Thank you very much.
May 29, 2025
Timely adequate treatment with respect.
May 28, 2025
Couldn't find new Medicare number. Staff spent a good deal of time trying to locate it so I wouldn't have to be billed direct. They appeared to be very patient in their search.
May 28, 2025
Kendra, NP, was knowledgeable, thorough, caring, and patiently answered all my questions.
May 28, 2025
Everyone was friendly and professional. Both my visits have been enjoyable. Thank you.
May 28, 2025
The Dr listened to all my concerns and did everything he could to help me. The nurse, Susan was caring and very compassionate. I felt heard and was taken care of. I had a very good experience because of the dr's willingness to figure out what was going on and the nurse's caring attitude. They are great!
May 27, 2025
I unfortunately came down with a sinus infection while traveling from NC to Texas for a short visit prior to moving. I was reluctant to go in because usually the wait time for an ER visit on a holiday is just not worth it. I came in anyway and I was seen and out with my prescription in about an hour.
May 27, 2025
Sweetest staff ever. I don't even want to go back to my own doctors yawls are so sweet; and mine are wonderful