Premier ER & Urgent Care - Temple
Emergency Medicine, Urgent Care
7010 W Adams Ave
Temple, TX 76502 Directions
4.7 out of 5
2,949 verified ratings
2,949 Ratings, 516 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 22, 2025
I have been to many urgent cares in the past and would always sit for an hour or more to even be seen with there are less than 5 people. The time of the visit and the quality of care was amazing.
Jun 21, 2025
First time at an ER clinic and was totally overwhelmed by fast care and concerns by entire staff. Arrived with severe pain from bleeding UTI. Immediately registered and called into room before forms completed. Excellent team in front and in back by medical team. Will definitely recommend.
Jun 21, 2025
I was charged a $50.00 fee this time. I have never been charged that before and when I inquired about it the woman at the front desk ignored me. I didn't mind paying it but just wanted an explanation, but did not get it.
Jun 21, 2025
The care was excellent and our needs were met quickly. My only concern is there was not a head to toe physical done, no heart lung assessment. We were taken care of quickly and the issue we were there for was addressed. Everyone friendly and professional.
Jun 21, 2025
It was such a pleasant and easy experience that I was not expecting.
Jun 20, 2025
It took extremely long to get diagnostic testing finished and waiting for the results from start to finish it took 4hrs to get treated and be able to leave..
Because it took so long I had to wait until the following day to wait at pharmacy to fill order and start the med
Jun 20, 2025
I have used Premier approx. 8 times in 4 years. I like this one as opposed to the other doc in box facilities I have visited and you are not the closest. I have Medicare and a Supplement and also use Baylor Scott and White ER depending on how serious my medical needs may be and considering what my insurance will pay for.
Jun 20, 2025
I came in for 2 months of battling allergies, I needed a steroid shot. This was the fastest visit I have ever had. The attitude was let's get you treated and on your way. Everyone was so friendly and professional. I had the sweetest girl that gave me my shots, she was so concerned that I might have pain and explained every detail. She did an excellent job! This is the only urgent I have ever been to, I believe over 10 years. Always a positive experience!
Jun 20, 2025
I was very satisfied with the care that I received from both the Nurse Practitioner and the doctor.
Jun 19, 2025
I have always been treated very well.
Jun 19, 2025
Wonderful experience which is needed when you are sick.
Jun 19, 2025
Everyone is good at their job and act interested in us. Time frame was slow and LONG wait. But thanks for being there at any time day or night.
Jun 19, 2025
Every aspect of my visit went well. The staff was nice and helpful.
Jun 18, 2025
I knew it wouldn't be cheap but damn! $235 and I should have just gotten eyedrops. That stuff the doc gave for my eye was the real deal though. 36 hours later and I was back to the streets
Jun 18, 2025
Everyone was wonderful accept for one person and I would have still given a perfect score had my pcp received a report that actually had the exam information in it. Instead, it read as if I had a minor incident with no pain. So NOT true
Jun 17, 2025
My experience was prompt, friendly and I were friendly but professional. The doctor was excellent in all areas.
Jun 17, 2025
More privacy at registration.
Jun 17, 2025
His further testing saved me from a more severe complication from what my UTI could have caused.
Jun 16, 2025
Healthcare when you need it now
Jun 16, 2025
My only issue was how dismissive the discharge Nurse was very rude to be honest, everyone else was great
Jun 16, 2025
My visit was fast and friendly! I was upset by my injury but everyone was so kind and helpful...from the moment I walked in the door to the time I left I was treated with kindness. Thank you so very much!
Jun 16, 2025
Very helpful staff!
Jun 16, 2025
All aspects of care were professional.
Jun 16, 2025
Excellent timely care
Jun 15, 2025
I just am very satisfied and pleased with the care I received from my visit to Premier's facility.
Jun 15, 2025
Everyone was great. From checking in to checking out.
Jun 15, 2025
Paige (radiology) and Dr Uptgrove treated me with compassion even though they were busy. I was in so much pain and they were caring and efficient. My nurses were great as well. I will never go anywhere else. THANK YOU!
Jun 14, 2025
The checkout woman tried to charge me a copay even though I have Medicare. The incoming checkin woman set her straight. A little more training might help
Jun 14, 2025
Wasn't very busy but had to wait for a while just to be check out for a rash. The process with the doctor was very fast but didn't like how long I had to wait just to be quickly looked at.
Jun 13, 2025
Great, friendly Team !! Thank you for what you do and for being very kind.
Jun 13, 2025
I work for a different healthcare organization and Premeier ER has restored some faith in healthcare that I have lost since Covid. Do y'all need a lab person?
Jun 13, 2025
Everything was great the billing was confusing .
Jun 12, 2025
Very nice atmosphere
Jun 12, 2025
Unbelievably slow!! We were the only ones in the there and it took so long to be seen. We were just sitting in room for at least 45 mins just waiting for a doctor to come in. Then we waited another 45 mins to be discharged while waiting in room. Completely unacceptable. I could understand if there were more people but we were the only ones there.
Jun 12, 2025
After being there an hour the doctor came came in and said we got to make the quick, I just lost half my staff.
Jun 12, 2025
The experience was entirely positive. I wholeheartedly recommend Premier ER & Urgent Care.
Jun 12, 2025
The best Urgent care there is. Every one was friendly. I felt they cared about what was going on with me. Thank you
Jun 12, 2025
We received expedient professional care from admitting to discharge.
Jun 11, 2025
Very pleased with care, professionalism, knowledge and friendly. Great experience
Jun 11, 2025
waited a long time after being taken back by the nurse to see a doctor (more than 30 minutes). Registration was fast and everyone was nice and professional.
Jun 10, 2025
In and out with treatment 75 minutes.
Jun 10, 2025
Yes we have been twice to Premier and have been very well taken care of. My husband has Parkinson's and I appreciate the way everyone is so kind to him. I highly recommend Premier to anyone.
Jun 10, 2025
They were all great
Jun 10, 2025
Was a little worried about what was happening to me. Staff and Doctor listened and helped me to understand what was happening. They kept looking for the cause of my pain.due to the through look they found and treated me successfully. Thank you so much, feeling much better today.
Jun 10, 2025
The medical staff / team took care of me upon arrival until my visit was complete. I was anxious for other reasons & they did theirbjob & provided excellent care regardless.
Jun 9, 2025
Overall was very pleased except for person who did CT Scan and created. Her attitude was not compassionate. Broken hip made it very painful to work with her. After transferred by ambulance to BSW they did crays because needed clearer pics
Jun 9, 2025
It is wonderful to walk in without an appointment and be seen quickly by very professional staff. They were all very friendly and understood my symptoms and readily assessed the needed treatment. I have been here many times over the years and this facility is always awesome!
Jun 9, 2025
Love this place. Nurses and doctors and front staff are knowledgeable and friendly. Most of all is the availability of care and speed of service. I would use my primary but it takes days to get in
Jun 8, 2025
The care and staff were really good. The wait time for the doctor got long, but we knew we were getting help and it was such an improvement over the wait time at Baylor Scott and Whites emergency care.
Jun 8, 2025
Excellent staff and a fantastic doctor. In and out in about 50 minutes. I've been to many urgent care facilities around the country. This one is the next I've experienced, by far!