Premier ER & Urgent Care - Temple
Emergency Medicine, Urgent Care
7010 W Adams Ave
Temple, TX 76502 Directions
4.7 out of 5
3,706 verified ratings
3,706 Ratings, 812 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Premier ER & Urgent Care - Temple consistently delivers professional, caring, and efficient medical services, earning high praise for staff kindness, thoroughness, and communication. Patients appreciate the clean, well-equipped facility and minimal wait times. Positive experiences include attentive doctors and nurses, especially for special needs and pediatric care. Areas for improvement include occasional staff friendliness and clearer communication about treatment details and costs. The center is favored for urgent care needs, offering fast, knowledgeable, and compassionate treatment in a supportive environment.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Nov 23, 2025
Both the nurse and physician were kind and compassionate. They communicated thoroughly and were incredibly timely with all aspects of care. Overall a great experience. Thank you, Nurse Kelsey!!
Nov 23, 2025
The staff made me feel very welcomed and cared for. The process was fast an efficient. Thank you all very much.
Nov 23, 2025
Daughter called ahead and they were ready for us. We were called within 5 min. to go to a room. The dr came in quickly accessed my wound and began treatment. We were out in about 30 min. We said goodbye and left...that was our discharge.
Nov 22, 2025
Easy to understand
Nov 22, 2025
The overall experience was good. The staff were friendly and thorough. They genuinely care about the patients.
Nov 22, 2025
Always in the best of care here!
Nov 20, 2025
Very good experience. Great Dr. and nurses very professional and knowledgeable.
Nov 20, 2025
Very fast, very kind
Nov 20, 2025
Beats Baylor, Scott, and White
Nov 19, 2025
no waiting in and out
Nov 18, 2025
Very caring and professional by staff, nurses, and the doctors/NP. Prompt admission.
Nov 18, 2025
Extremely friendly, prompt and helpful staff. Nurse practitioner was waiting in the room when I came in with an immediate plan of care
Nov 17, 2025
I was very pleased with the entire process. They provided the care I was expecting plus some extra things that I had not considered. Very thorough.
Nov 17, 2025
Every one was awesome đź‘Ť
Nov 17, 2025
Besides being sick and miserable, it was a pretty fast and pleasant trip!
Nov 16, 2025
NP Kerri in Temple was amazing! Pray I she is there, if/when I have to go back!
Nov 16, 2025
I love bringing myself & family here for our UC/ER needs. I know that we will always receive EXCEPTIONAL care! Thank you to Dr Brillhart, Tech Sandra, Nurse Monica & the Imaging Tech for taking care of me during my asthma exacerbation … y’all are amazing & a blessing to our community!!
Nov 15, 2025
The entire process was quick and easy. I was feeling horrible and they addressed all my concerns with professionalism and compassion.
Nov 14, 2025
It was a good experience!!
Nov 14, 2025
PA administered care. She was good!!!!
Nov 14, 2025
What an amazing place. Not that I want to be in an ER but this experience was great. staff was so friendly. Doctor was very friendly and knowledgeable. Made me feel at ease while they were treating. Thanks so much for the great care.
Nov 13, 2025
Great service! Will go there anytime we need care.
Nov 13, 2025
Very concerned care and quick treatment
Nov 12, 2025
I’ve always had great doctors and staff. Always seen quickly
Nov 11, 2025
very efficient in and out care with great staff!
Nov 11, 2025
Very greatful for them…… very pleasant
Nov 10, 2025
Great staff
Nov 9, 2025
Super clean facility, very limited time one the waiting rooms, everyone was friendly, courteous, knowledgeable. I was extremely pleased with my care and the timeframe I was there. I have always recommended Premier to several! Thank you!
Nov 9, 2025
Friendly, professional and did not waste time. Treated me respectfully.
Nov 8, 2025
We were admitted quickly and were escorted to an exam room very quickly.
Nov 8, 2025
Everyone was outstanding. I saw a nurse practitioner
She was excellent.
Nov 8, 2025
The PRN Zacharias was extremely helpful, knowledgeable, and supplied me with information to assist me in my recovery.
Nov 8, 2025
Very nice and great service The staff and Dr was very helpful and through. , I definitely will come again .
Nov 6, 2025
I got in and out quickly. They listened to me and addressed the issue quickly
Nov 6, 2025
This urgent care and ER is the best. They listen to you as a patient and do everything they can to help you get the medical care you need.
Nov 6, 2025
My personal doctor said everything that Premier Doctor did was Right on.
Nov 6, 2025
I had to bring my grandson with me to my appointment and everyone was so kind and thoughtful.
Nov 4, 2025
Easy to check in and check out. No long wait times compared to traditional ER settings.
Nov 4, 2025
All of the employees were kind and courteous. They apologized multiple times for the wait-it was the shortest visit I EVER had at an urgent care!
Nov 4, 2025
We got great care ! Everything was explained well and we had confidence in the staff.
Nov 4, 2025
Everybody was super nice ,especially since I was visiting my daughter and I am from Ohio.
Nov 4, 2025
Most efficient Facility that I have ever encountered. And I have worked for at least 5 physicians! Very proffessional and considerate.
Nov 3, 2025
I wasin and out and I feel better
Nov 3, 2025
Everyone made the visit good
Nov 2, 2025
The staff and the care were excellent. They took great care of me. I am a nurse, so I feel like I know great care!
Oct 30, 2025
I was in and out within the lunch hour, also does not feel like an urgent care / er so it was relaxing
Oct 30, 2025
Everyone was so nice. Got me in & out! I love how she came & took my payment while i was waiting on scripts.
Oct 29, 2025
The people are great and they care about you.
Oct 28, 2025
Obviously ending up at urgent means it's not been a great day but your staff and office helped me through a tough situation while traveling
Oct 28, 2025
All WAS Wonderful!!!!!!
Hurting BAD!!!!!
Have to go to PCP
lady that drew blood and Started I.V.
Deserves EVERYTHING!!! As I do not have veins and others have been having to use Ultrasound!!! I am Petite and she was Ec she was better than EMS:))))))) I have no veins:))) she deserves a “Star”!!!!!!!