Premier ER & Urgent Care - Temple

Emergency Medicine, Urgent Care

7010 W Adams Ave

Temple, TX 76502 Directions

(254) 228-1200

www.premier.care

4.7 out of 5

3,672 verified ratings

3,672 Ratings, 786 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Premier ER & Urgent Care - Temple consistently delivers professional, caring, and efficient medical services, earning high praise for staff kindness, thoroughness, and communication. Patients appreciate the clean, well-equipped facility and minimal wait times. Positive experiences include attentive doctors and nurses, especially for special needs and pediatric care. Areas for improvement include occasional staff friendliness and clearer communication about treatment details and costs. The center is favored for urgent care needs, offering fast, knowledgeable, and compassionate treatment in a supportive environment.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

Nov 10, 2025
Great staff

Nov 9, 2025
Super clean facility, very limited time one the waiting rooms, everyone was friendly, courteous, knowledgeable. I was extremely pleased with my care and the timeframe I was there. I have always recommended Premier to several! Thank you!

Nov 9, 2025
Friendly, professional and did not waste time. Treated me respectfully.

Nov 8, 2025
We were admitted quickly and were escorted to an exam room very quickly.

Nov 8, 2025
Everyone was outstanding. I saw a nurse practitioner She was excellent.

Nov 8, 2025
The PRN Zacharias was extremely helpful, knowledgeable, and supplied me with information to assist me in my recovery.

Nov 8, 2025
Very nice and great service The staff and Dr was very helpful and through. , I definitely will come again .

Nov 6, 2025
I got in and out quickly. They listened to me and addressed the issue quickly

Nov 6, 2025
This urgent care and ER is the best. They listen to you as a patient and do everything they can to help you get the medical care you need.

Nov 6, 2025
My personal doctor said everything that Premier Doctor did was Right on.

Nov 6, 2025
I had to bring my grandson with me to my appointment and everyone was so kind and thoughtful.

Nov 4, 2025
Easy to check in and check out. No long wait times compared to traditional ER settings.

Nov 4, 2025
All of the employees were kind and courteous. They apologized multiple times for the wait-it was the shortest visit I EVER had at an urgent care!

Nov 4, 2025
We got great care ! Everything was explained well and we had confidence in the staff.

Nov 4, 2025
Everybody was super nice ,especially since I was visiting my daughter and I am from Ohio.

Nov 4, 2025
Most efficient Facility that I have ever encountered. And I have worked for at least 5 physicians! Very proffessional and considerate.

Nov 3, 2025
I wasin and out and I feel better

Nov 3, 2025
Everyone made the visit good

Nov 2, 2025
The staff and the care were excellent. They took great care of me. I am a nurse, so I feel like I know great care!

Oct 30, 2025
I was in and out within the lunch hour, also does not feel like an urgent care / er so it was relaxing

Oct 30, 2025
Everyone was so nice. Got me in & out! I love how she came & took my payment while i was waiting on scripts.

Oct 29, 2025
The people are great and they care about you.

Oct 28, 2025
Obviously ending up at urgent means it's not been a great day but your staff and office helped me through a tough situation while traveling

Oct 28, 2025
All WAS Wonderful!!!!!! Hurting BAD!!!!! Have to go to PCP lady that drew blood and Started I.V. Deserves EVERYTHING!!! As I do not have veins and others have been having to use Ultrasound!!! I am Petite and she was Ec she was better than EMS:))))))) I have no veins:))) she deserves a “Star”!!!!!!!

Oct 28, 2025
Each person who I had to see gave me information along the way that made me feel comfortable. Doctor was very caring about my issues and treated me like family.

Oct 28, 2025
Doc & nurse were attentive, listened and wanted to help. Way better than my last experience there with my husband a few years ago. The doctor did not listen well and was a little condescending and not helpful. That time had been my only bad experience in over 5 or 6 years of experience with you. However, my recent experience was great and I was helped so much. Thank you.

Oct 28, 2025
I have been to Premier several times and have always been treated by knowledgeable and friendly staff. It is next to impossible to get a 'same-day' appointment with a PCP, but Premier is an excellent source of medical help when it is needed!

Oct 27, 2025
I came to Premier because I was wanting a blood test to check for hantavirus. It was explained by the nurse practioner unless I had specific symptoms, I did not need the blood test. I appreciated the advice and was pleased I was not charged.

Oct 26, 2025
My family and I only go to premier in Temple. We pass multiple urgent care facilities before Premier, but the service is unmatched. We sadly have a lot of emergency experience and we make sure every one we know goes to Premier. The staff is so caring and and professional. They make sure you are treated and have a real solution before you are discharged. Lives can be saved by your facility

Oct 26, 2025
Everyone I can in contact with were professional and helpful!

Oct 25, 2025
Staff professional yet friendly and concerned

Oct 24, 2025
Simple clear quick

Oct 24, 2025
It was quick, it was friendly, responsive

Oct 23, 2025
Y’all have great people thankyou

Oct 23, 2025
The whole staff was very helpful and friendly. Mom was treated with care in a very embarrassing moment for her.

Oct 23, 2025
Staff, Nurse and Dr. were friendly, professional and proficient. Reception area and exam room were clean and current. Ample parking.

Oct 22, 2025
This is the only urgent care that I take myself or any of my family members. I'm not sure if we ever get the same medical staff, but it is never an issue. You have the most caring staff every time we have gone. This visit was no exception. I am so grateful that Premier is available to help the community.

Oct 18, 2025
My entire experience was exemplary. Truly outstanding staff.

Oct 18, 2025
I had a very positive experience at premier ER and urgent! The staff was helpful, kind, and understanding. I felt cared for!

Oct 17, 2025
They were very efficient and care was perfect.

Oct 17, 2025
They correct part of my body (the shin,) was not looked at on the CT scan. They were looking at the ankle. Can't figure out why as I made it clear that the problem was in my leg.

Oct 17, 2025
I used to come here when I had no insurance. Upfront pricing, never any surprise bills. Now I have insurance that covers everything and since Urgent Care is 24/7 and closer than Seton, I come here after hours

Oct 16, 2025
All staff were polite, efficient and very attentive to my needs and care

Oct 16, 2025
Meg or (Megan?) and the tech(red hair?) that cared for my daughter were the actual sweetest! My daughter is currently hospitalized and she is still wishing she had Megan as a nurse. Thanks for all that you guys did!

Oct 16, 2025
The whole process went well.

Oct 16, 2025
Everyone was very nice and very helpful

Oct 15, 2025
great interaction

Oct 15, 2025
Feels like one of the very few places these days where the doctors legitimately care about the patients and solving their problems, which is why I prefer this place as a first pick urgent care for my medical needs

Oct 15, 2025
Just very qualified Nice

Oct 15, 2025
Everyone at Premier are wonderful! They are caring as soon as you walk through the doors! The doctors and nurses are very knowledgeable at taking care of you. This has been my second time being there, and I can’t say enough about the care I received!