Premier ER & Urgent Care - Temple
Emergency Medicine, Urgent Care
7010 W Adams Ave
Temple, TX 76502 Directions
4.7 out of 5
2,903 verified ratings
2,903 Ratings, 492 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 15, 2025
I just am very satisfied and pleased with the care I received from my visit to Premier's facility.
Jun 15, 2025
Everyone was great. From checking in to checking out.
Jun 15, 2025
Paige (radiology) and Dr Uptgrove treated me with compassion even though they were busy. I was in so much pain and they were caring and efficient. My nurses were great as well. I will never go anywhere else. THANK YOU!
Jun 14, 2025
The checkout woman tried to charge me a copay even though I have Medicare. The incoming checkin woman set her straight. A little more training might help
Jun 14, 2025
Wasn't very busy but had to wait for a while just to be check out for a rash. The process with the doctor was very fast but didn't like how long I had to wait just to be quickly looked at.
Jun 13, 2025
Great, friendly Team !! Thank you for what you do and for being very kind.
Jun 13, 2025
I work for a different healthcare organization and Premeier ER has restored some faith in healthcare that I have lost since Covid. Do y'all need a lab person?
Jun 13, 2025
Everything was great the billing was confusing .
Jun 12, 2025
Very nice atmosphere
Jun 12, 2025
Unbelievably slow!! We were the only ones in the there and it took so long to be seen. We were just sitting in room for at least 45 mins just waiting for a doctor to come in. Then we waited another 45 mins to be discharged while waiting in room. Completely unacceptable. I could understand if there were more people but we were the only ones there.
Jun 12, 2025
After being there an hour the doctor came came in and said we got to make the quick, I just lost half my staff.
Jun 12, 2025
The experience was entirely positive. I wholeheartedly recommend Premier ER & Urgent Care.
Jun 12, 2025
The best Urgent care there is. Every one was friendly. I felt they cared about what was going on with me. Thank you
Jun 12, 2025
We received expedient professional care from admitting to discharge.
Jun 11, 2025
Very pleased with care, professionalism, knowledge and friendly. Great experience
Jun 11, 2025
waited a long time after being taken back by the nurse to see a doctor (more than 30 minutes). Registration was fast and everyone was nice and professional.
Jun 10, 2025
In and out with treatment 75 minutes.
Jun 10, 2025
Yes we have been twice to Premier and have been very well taken care of. My husband has Parkinson's and I appreciate the way everyone is so kind to him. I highly recommend Premier to anyone.
Jun 10, 2025
They were all great
Jun 10, 2025
Was a little worried about what was happening to me. Staff and Doctor listened and helped me to understand what was happening. They kept looking for the cause of my pain.due to the through look they found and treated me successfully. Thank you so much, feeling much better today.
Jun 10, 2025
The medical staff / team took care of me upon arrival until my visit was complete. I was anxious for other reasons & they did theirbjob & provided excellent care regardless.
Jun 9, 2025
Overall was very pleased except for person who did CT Scan and created. Her attitude was not compassionate. Broken hip made it very painful to work with her. After transferred by ambulance to BSW they did crays because needed clearer pics
Jun 9, 2025
It is wonderful to walk in without an appointment and be seen quickly by very professional staff. They were all very friendly and understood my symptoms and readily assessed the needed treatment. I have been here many times over the years and this facility is always awesome!
Jun 9, 2025
Love this place. Nurses and doctors and front staff are knowledgeable and friendly. Most of all is the availability of care and speed of service. I would use my primary but it takes days to get in
Jun 8, 2025
The care and staff were really good. The wait time for the doctor got long, but we knew we were getting help and it was such an improvement over the wait time at Baylor Scott and Whites emergency care.
Jun 8, 2025
Excellent staff and a fantastic doctor. In and out in about 50 minutes. I've been to many urgent care facilities around the country. This one is the next I've experienced, by far!
Jun 7, 2025
From the moment I walked in the door I felt welcomed. I was not feeling well at all and I was worried about whether or not I could be seen. I was greeted when I walked in the door and because I was there early I was able to register and be seen very quickly. The nurse and doctor listened to my description of what was going on and took action very quickly. I was very impressed by the friendly staff and how attentive they were. I was also impressed by how clean the facility was.
Jun 6, 2025
Thought it strange they took my vitals and then came in to take me for an X-ray without ever even listening to my lungs??? appeared they just wanted to take advantage of insurance!
Jun 4, 2025
NP Mark and my nurse were both AWESOME!! Registration was very friendly and helpful.
Jun 3, 2025
Changed to ER visit just because I got an IV. Had an IV before and got charged urgent care fee. I was there before urgent care closed. Next visit will be with your competitors.
Jun 3, 2025
Dr. Smith was so kind! Registration was easy and I was seen quickly. I appreciate the ease of using premiere this time.
Jun 2, 2025
Receptionist was rude.
The Nurse and NP both jokingly implicated my husband as a domestic abuser.
Jun 2, 2025
Dr was rude and acted like I was wasting his time.
Jun 2, 2025
Excellent
Jun 1, 2025
Awesome staff and quick service. However, the name on my discharge paperwork and prescriptions were for someone else so I had to come back and get them changed.
Jun 1, 2025
Cleanliness of the facility.
May 31, 2025
We were very impressed with the doctor and nurse. The doctor listened to the symptoms and after tests, we were sent on to BS&W for life saving treatment.
May 30, 2025
needed attention
May 30, 2025
All perfect and easy as usual!
May 30, 2025
When I need Urgent care I always go to this location. They always take very good care of me.
May 30, 2025
People were so nice and proffesional.you can tell they do care.all staff are their to help you.thank you so much
May 30, 2025
I went in around 4:30 pm and didn't leave until after 9pm
Total interaction time with the intake nurse, dr, xray tech, and discharge nurse was probably a total of 15 minutes tops. Completely unacceptable.
May 29, 2025
Timely adequate treatment with respect.
May 28, 2025
This is the second time I have been misdiagnosed from this location. The first time I was diagnosed with diarrhea and by the end of the week I was having emergency surgery for gallstones. This time I was told I passed out from urinating because I was not really listened too. I went to my primary today and I have fluid around my heart.
May 28, 2025
Courteous staff, Exceptional Care
Answered all my questions
Greeted as I entered and leaving the Urgent Care Facility
The office staff was exceptional in getting all the forms filled out completely
Nurses , X-ray and Doctor were pleasant upbeat.
This was my first experience with an urgent care facility and I would go back to them if I have another occurrence. Very satisfied patient.
May 28, 2025
I unfortunately received bad news, my Doctor called a family member for me and explained my condition, he also went over my CT scan and explained it to me and pointed out the phone number and offered his assistance if anything else came up once I got home.
May 28, 2025
Not sure what took them so long to see me. It took them about 30 minutes to get me a dr after my vitals check.
May 28, 2025
I'm always pleased with the case I get here. This was my third visit and I'm always impressed with the professionalism, knowledge, and friendliness of staff and docs.
May 28, 2025
Received wonderful care and I am highly pleased with the services .
May 27, 2025
I unfortunately came down with a sinus infection while traveling from NC to Texas for a short visit prior to moving. I was reluctant to go in because usually the wait time for an ER visit on a holiday is just not worth it. I came in anyway and I was seen and out with my prescription in about an hour.