Premier ER & Urgent Care - Temple

Emergency Medicine, Urgent Care

7010 W Adams Ave

Temple, TX 76502 Directions

(254) 228-1200

www.premier.care

4.7 out of 5

5,103 verified ratings

5,103 Ratings, 1,559 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Premier ER & Urgent Care - Temple consistently delivers professional, caring, and efficient medical services, earning high praise for staff kindness, thoroughness, and communication. Patients appreciate the clean, well-equipped facility and minimal wait times. Positive experiences include attentive doctors and nurses, especially for special needs and pediatric care. Areas for improvement include occasional staff friendliness and clearer communication about treatment details and costs. The center is favored for urgent care needs, offering fast, knowledgeable, and compassionate treatment in a supportive environment.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

Aug 16, 2026
The doctor and staff were very efficient and knowledgeable and did a wonderful job of caring for me.

Aug 15, 2026
Fast, efficient, friendly process…

Aug 15, 2026
The staff is friendly and efficient.

Aug 15, 2026
Fast and friendly

Aug 15, 2026
I was taken right back to the room where my vitals were taken. But then I waited in the room for over an hour and a half with no one to come in to see me. The nurse practitioner did finally come in and I was very pleased with his care and treatment. A nurse came in and gave me a blanket because it was rather cold in there. But I will come back.

Aug 14, 2026
Nothing everyone was awesome and I was very satisfied with treatment plan

Aug 14, 2026
I choose to go to Premier due to it’s always a speedy process and done correctly

Aug 13, 2026
I’ve used the ER several times and the process has always been a good experience each and every time. Each time was very straightforward to the issue and the service was fast.

Aug 13, 2026
Excellent and fast care

Aug 13, 2026
Quick, easy, on Sunday night!

Aug 12, 2026
Nurse & doctor excellent. I had bad pain and the nurse Kristen was super fast in providing quality care. Dr. Waite not only took care of the moment, but had anticipation for later.

Aug 11, 2026
Always the best!

Aug 11, 2026
Very professional and knowledgeable

Aug 10, 2026
I am very pleased with entire experience with employees and the cleanliness of facility.

Aug 10, 2026
It was a no pain visit ??

Aug 9, 2026
We were seen quickly and treated very well, I highly recommend this urgent care clinic.

Aug 8, 2026
From the nurses to the Dr they all listened and quickly assessed my condition and treated it promptly. I felt heard and understood. Thank you.

Aug 8, 2026
Jessica is amazing

Aug 7, 2026
Everything is very clean.

Aug 7, 2026
Unlike big ERs, common sense, uncommon courtesy, professionalism displayed by staff, nurse, and Dr. Facility clean, comfortable, and inviting. Everything an urgent care should be and beyond. Great job, everyone. BJ High

Aug 6, 2026
Great staff

Aug 6, 2026
Super friendly staff, always so helpful.

Aug 6, 2026
Honestly, I love this one. Everyone is so nice & chill. They gave me a warm blanket and they are always so helpful. I know they have other things going on but I appreciate them helping everytime.

Aug 6, 2026
Great medical staff. Friendly, knowledgeable, and fast!

Aug 5, 2026
My first visit to Premier. The entire staff from front desk to nurse to doctor were amazing. Very attentive, professional and quick turn around. Impressed by the entire experience. They genuinely cared about my problem and the work up to determine what was causing the symptoms. A great experience for me.

Aug 5, 2026
Well informed, courteous, and professional.

Aug 5, 2026
Very fast and thorough. Would definitely go back if needed

Aug 5, 2026
Doctor and nurses were amazing. front staff was a little rude like the didnt want to be there. Kind of like a McDonald’s worker attitude

Aug 5, 2026
The whole staff from when I checked in was amazing. Just had an overall good experience.

Aug 4, 2026
Always professional, knowledgeable and caring.

Aug 4, 2026
I used to work for Ascension. You guys are great.

Aug 4, 2026
I have always been treated with respect. Friendly staff.

Aug 4, 2026
Very good care

Aug 4, 2026
Nurse & Doctor were extremely helpful & knowledgeable. They spent time to evaluate me & diagnose my injury. The doctor explained what to expect over the next few days of recovery. Discharge was quick & easy. I will recommend Premier to friends & family.

Aug 4, 2026
Great care

Aug 4, 2026
Everything was excellent from registration to discharge. The NP Jessica was great, nailed the diagnosis in 5 minutes.

Aug 3, 2026
Everyone who took care of me was excellent. The nurses the technicians everyone. I cannot say enough good things about doctor Joshua Stroman he was wonderful. His bedside manner, his warm personality the way he explained everything and made sure that everyone was taking care of me. He was the best.so

Aug 3, 2026
Quick

Aug 3, 2026
They are very professional kind and customer service friendly. I definitely becoming back if I was to have another emergency

Aug 3, 2026
Excellent care

Aug 3, 2026
The Doctor zeroed in on my issue quickly. The nurse was fine, but she seemed stand offish -- like she had perhaps had some negative experiences with patients.

Aug 3, 2026
Jessica Bennett, NP is a gem! We love her! So grateful to have premier close to home. Thank you all!

Aug 3, 2026
Very professional people!

Aug 3, 2026
This was our first visit to Premier and we were both very impresssd

Aug 3, 2026
Have no complaints, everyone there was so polite and did a great job

Aug 2, 2026
I'm from out of town and was completely impressed by the timeliness and quality of care.

Aug 2, 2026
It was my first time at this clinic, and I really liked it. The whole team was super nice and knowledgeable.

Aug 2, 2026
Registration understood that i couldn’t fill out forms due to the nature of my injury.

Aug 1, 2026
During an unpleasant health emergency, the care I received at Primier was top notch. The staff and doctor were kind, competent, and provided the best treatment.

Aug 1, 2026
The entire staff was professional and caring. The facility looked very clean with the right equipment like x-ray machines and r scan equipment.