Premier ER & Urgent Care - Temple

Emergency Medicine, Urgent Care

7010 W Adams Ave

Temple, TX 76502 Directions

(254) 228-1200

www.premier.care

4.7 out of 5

3,578 verified ratings

3,578 Ratings, 758 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Premier ER & Urgent Care - Temple consistently delivers professional, caring, and efficient medical services, earning high praise for staff kindness, thoroughness, and communication. Patients appreciate the clean, well-equipped facility and minimal wait times. Positive experiences include attentive doctors and nurses, especially for special needs and pediatric care. Areas for improvement include occasional staff friendliness and clearer communication about treatment details and costs. The center is favored for urgent care needs, offering fast, knowledgeable, and compassionate treatment in a supportive environment.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

Oct 26, 2025
My family and I only go to premier in Temple. We pass multiple urgent care facilities before Premier, but the service is unmatched. We sadly have a lot of emergency experience and we make sure every one we know goes to Premier. The staff is so caring and and professional. They make sure you are treated and have a real solution before you are discharged. Lives can be saved by your facility

Oct 26, 2025
Everyone I can in contact with were professional and helpful!

Oct 25, 2025
Staff professional yet friendly and concerned

Oct 24, 2025
Simple clear quick

Oct 24, 2025
It was quick, it was friendly, responsive

Oct 23, 2025
Y’all have great people thankyou

Oct 23, 2025
The whole staff was very helpful and friendly. Mom was treated with care in a very embarrassing moment for her.

Oct 23, 2025
Staff, Nurse and Dr. were friendly, professional and proficient. Reception area and exam room were clean and current. Ample parking.

Oct 22, 2025
This is the only urgent care that I take myself or any of my family members. I'm not sure if we ever get the same medical staff, but it is never an issue. You have the most caring staff every time we have gone. This visit was no exception. I am so grateful that Premier is available to help the community.

Oct 18, 2025
My entire experience was exemplary. Truly outstanding staff.

Oct 18, 2025
I had a very positive experience at premier ER and urgent! The staff was helpful, kind, and understanding. I felt cared for!

Oct 17, 2025
They were very efficient and care was perfect.

Oct 17, 2025
They correct part of my body (the shin,) was not looked at on the CT scan. They were looking at the ankle. Can't figure out why as I made it clear that the problem was in my leg.

Oct 17, 2025
I used to come here when I had no insurance. Upfront pricing, never any surprise bills. Now I have insurance that covers everything and since Urgent Care is 24/7 and closer than Seton, I come here after hours

Oct 16, 2025
All staff were polite, efficient and very attentive to my needs and care

Oct 16, 2025
Meg or (Megan?) and the tech(red hair?) that cared for my daughter were the actual sweetest! My daughter is currently hospitalized and she is still wishing she had Megan as a nurse. Thanks for all that you guys did!

Oct 16, 2025
The whole process went well.

Oct 16, 2025
Everyone was very nice and very helpful

Oct 15, 2025
great interaction

Oct 15, 2025
Feels like one of the very few places these days where the doctors legitimately care about the patients and solving their problems, which is why I prefer this place as a first pick urgent care for my medical needs

Oct 15, 2025
Just very qualified Nice

Oct 15, 2025
Everyone at Premier are wonderful! They are caring as soon as you walk through the doors! The doctors and nurses are very knowledgeable at taking care of you. This has been my second time being there, and I can’t say enough about the care I received!

Oct 15, 2025
All the staff were attentive and kept checking on my comfort throught my visit. I would add the staff looked for a pillow for me and never foilund one. Management may want to consider increasing inventory of pillows.

Oct 15, 2025
My visit was exceptional! In and out quickly but, better yet, the treatment was effective and fast!

Oct 15, 2025
Staff were incredibly kind and communicative of care.

Oct 14, 2025
Everyone was very professional. facility was extremely clean, very short wait time and my issue was resolved very quickly.

Oct 14, 2025
Was in waiting room for about 1 hour and in the back for about 1 hours.

Oct 13, 2025
I would say it was a good experience overall. The wait time to be seen was good verses going to a hospital ER. The wait time for results was not a quick as I expected but not too bad. I. The end I had to go to the hospital ER anyway which I was trying to avoid but it was the right call from your staff. Thank you for caring for me.

Oct 13, 2025
we like it there and they take good care of our us.

Oct 13, 2025
Doc was amazing!!!

Oct 13, 2025
The nurse that checked me in was so kind and comforting. She cared. The doctor was very friendly caring and held a conversation with me.

Oct 12, 2025
My dr. Was VERY nice and informative. One of the lady nurses…. Not so much…..

Oct 11, 2025
The staff was very caring and compassionate. Kept me updated on status of things. Provided warm blankets!

Oct 11, 2025
Dr Strommen was great. I'm a retired physician and needed sutures for a leg gash due to a fall. Dr. Strommen was fantastic: professional, interactive, listened well, and his decision -nakung proc was outstanding. Nursing staff great as well, kind, compassionate and professional. A go-to place for no life threa6events.

Oct 10, 2025
Got in and out timely and the treatment

Oct 10, 2025
Absolutely excellent!

Oct 10, 2025
A great place

Oct 10, 2025
Everybody was very nice and considerate and I like that

Oct 9, 2025
Everyone was so kind and caring. We didn’t have to wait long. They took great care of my son.

Oct 9, 2025
I was seen by a nurse practitioner and he knew exactly what was wrong. He examined my ears and I am feeling better

Oct 9, 2025
Care was excellent. Loved the quickness of service. However, I was just visiting Waco for a few days so the likelihood of my recommending premier is quite slim. My son, who lives there recommended it to me.

Oct 9, 2025
Staff was not very friendly or caring. Seemed like they don’t enjoy being there.

Oct 9, 2025
Great service and care

Oct 8, 2025
Best URGENT CARE AROUND!!!!

Oct 8, 2025
Ease of visit

Oct 8, 2025
This is my second time coming to this facility and I really just appreciate the way I get taken care of by this team! I actually feel heard and they prescribe me with things that actually help. I will forever come to this facility as they give the same care to my family as they give me.

Oct 8, 2025
They were amazing with my special needs son. Very kind

Oct 8, 2025
The front desk was fantastic in letting me know they only had 1 doctor and that info could come back after lunch it would be much quicker and it was. I was in and out with 3 X rays in less than 40 minutes

Oct 7, 2025
I was seen right away after my insurance was updated in the system, and didn’t wait long for the nurse practitioner on call to address my issue.

Oct 7, 2025
The fact that you had the proper equipment to do my needed scans.