Premier ER & Urgent Care - Temple

Emergency Medicine, Urgent Care

7010 W Adams Ave

Temple, TX 76502 Directions

(254) 228-1200

www.premier.care

4.7 out of 5

2,758 verified ratings

2,758 Ratings, 450 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 1, 2025
Cleanliness of the facility.

May 31, 2025
We were very impressed with the doctor and nurse. The doctor listened to the symptoms and after tests, we were sent on to BS&W for life saving treatment.

May 30, 2025
needed attention

May 30, 2025
All perfect and easy as usual!

May 30, 2025
When I need Urgent care I always go to this location. They always take very good care of me.

May 30, 2025
People were so nice and proffesional.you can tell they do care.all staff are their to help you.thank you so much

May 29, 2025
Timely adequate treatment with respect.

May 28, 2025
Courteous staff, Exceptional Care Answered all my questions Greeted as I entered and leaving the Urgent Care Facility The office staff was exceptional in getting all the forms filled out completely Nurses , X-ray and Doctor were pleasant upbeat. This was my first experience with an urgent care facility and I would go back to them if I have another occurrence. Very satisfied patient.

May 28, 2025
I unfortunately received bad news, my Doctor called a family member for me and explained my condition, he also went over my CT scan and explained it to me and pointed out the phone number and offered his assistance if anything else came up once I got home.

May 28, 2025
I'm always pleased with the case I get here. This was my third visit and I'm always impressed with the professionalism, knowledge, and friendliness of staff and docs.

May 28, 2025
Received wonderful care and I am highly pleased with the services .

May 27, 2025
I unfortunately came down with a sinus infection while traveling from NC to Texas for a short visit prior to moving. I was reluctant to go in because usually the wait time for an ER visit on a holiday is just not worth it. I came in anyway and I was seen and out with my prescription in about an hour.

May 27, 2025
I was in and out quickly and my situation was taken care of. It was convenient to where I live and they took my insurance for a reasonable co-pay.

May 27, 2025
I really appreciated the nurse's advice about my issue. The younger nurse that took my vitals did fine, but it was the advice from the older nurse that I appreciated so much. I never felt like she was talking down to me or was embarrassed to share her similar experience.

May 27, 2025
Sweetest staff ever. I don't even want to go back to my own doctors yawls are so sweet; and mine are wonderful

May 26, 2025
I would like to see treatment & diagnosis done more quickly. Laying in an exam room for hours is stressful for patients.

May 25, 2025
The medical team took extreme interest in my case. Gave me attentive care.

May 24, 2025
good expeerience

May 24, 2025
Everyone was amazing. Process was quick but very good. Doctor was exceptional at explaining everything.

May 23, 2025
The CT machine wasn't working properly and I'm still a little worried that my diagnosis wasn't accurate. To go through a CT and then find out the machine was not working properly is absolutely not acceptable. That is not a fun procedure.

May 21, 2025
All of the above. I only wish I would have been given a printed copy of my labs and summary of the visit

May 21, 2025
Everyone was really nice. The only things that were not positive is I asked to try shots for my migraine and if they didn't work then the IV. They said they didn't know if they had the shots and we should just do IV. I feel like it was a ploy to make me pay the ER rate and not my best care. The second I had to wait over an hour in the lobby with a migraine. They had a screening baby in there and another who kept coughing around people. Made me uncomfortable.

May 21, 2025
They were great and friendly.

May 20, 2025
Very highly qualified care very much appreciated

May 20, 2025
The entire experience of great, we were in and out in less than an hour. The staff were very friendly and professional and knowledgeable.

May 20, 2025
Excellent service from all staff

May 20, 2025
Every worker at this location is awesome. They are so very kind friendly respectful and I always do everything and to make you comfortable.

May 18, 2025
The doctor's treatment plan worked well I rested well and my leg, that was so painful last night, is considerably better today. I'm still using the walker but have much less pain. I'm grateful for the care I received.

May 18, 2025
Outstanding! This is the best urgent care facility I have ever visited because of your excellent staff. Reception, treatment, and billing were excellent. Friendliest folks ever and professional in every aspect. Thanks for the efficiency and the good care!

May 16, 2025
Staff was quick to get me in, very friendly, caring and patient.

May 16, 2025
Keep up the good work guys!

May 16, 2025
Prompt and professional Crew. Thanks for the Help.

May 15, 2025
Great care that is fast and accurate!!!!

May 15, 2025
Dr. Case understood the rigors of the stress duties as an army medic put on a body.

May 15, 2025
I was very impressed with the quality of care I received I would recommend this place for anyone

May 14, 2025
Offer blanket and pillow

May 14, 2025
All were good people and knowageable

May 13, 2025
Everyone, I mean everyone from the time you check in until the time you leave is so courteous, friendly, personable, professional, everything anyone would look for in receiving care at any medical facility!

May 13, 2025
I hate this place. It took two hours just to be seen and get x-rays, I p l an to NEVER come back for care!!!!!

May 12, 2025
The doctor took FOREVER and it did not appear to be busy. My son had fever and was miserable.

May 12, 2025
Dr Gill suggested we call her neurologist and they were so glad he did because of her Glut 1. I wish yall would take Medicaid because we would come more because it's closer to our house. But I'm willing to pay out of pocket for the quality of care.

May 11, 2025
From the admin once I walked in, to the nurses and the doctor were absolutely amazing and compassionate to my concerns.

May 11, 2025
I frequent the ER because it's better than Scot and white. The time difference is amazing. When I have a flair, Dr. Gill, Strohman, and Smith are exceptional doctors. They know what to do immediately. I love Ashlin. She always has compassion and a smile for me. What a blessing this team is!

May 10, 2025
The staff was great and they covered all basis and made put my mind at ease

May 10, 2025
My visit was amazing they got me in and took care of me fast! Very thankful for the nurses and the doctor.

May 10, 2025
The reception was great and recommended improvement involves listening more to client for applicable insurance provider and policy number

May 9, 2025
I was in and out within 20 minutes. Both the NP, nurse, and tech were super friendly and listened closely.

May 9, 2025
Outstanding service, friendly professionals and beautiful facility! I felt tue concerned for my condition and my well-being. They pampered me ?

May 8, 2025
I felt i was being cared for by a very caring knowledgeable nurse.

May 8, 2025
My first time as a patient. I received excellent care. Pain relief was a priority.