Premier ER & Urgent Care - Temple
Emergency Medicine, Urgent Care
7010 W Adams Ave
Temple, TX 76502 Directions
4.7 out of 5
3,438 verified ratings
3,438 Ratings, 688 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 28, 2025
Wonderful care from time I walked into dischsrge
Sep 27, 2025
First visit, got the desired care that I needed.
Sep 27, 2025
Long wait for radiology, but otherwise, great.
Sep 27, 2025
I don’t feel the staff should be deciding who needs to be seen over others. I sat for over an hour (with only one person in the waiting room before me)watching numerous go before me that didn’t seem anymore “ill” than I was.
Sep 27, 2025
Poor assessment. I went with foot pain possible toe fracture. The NP didn’t touch my foot, she looked at my foot from a distance. She came to the room to talk to me and didn’t close the door behind her. She talked to me from the entrance of the room.
Sep 27, 2025
Everyone was professional & very caring & knowledgeable. Mrs. Stephens was very kind & understanding & answered all my questions.
Sep 26, 2025
We came with a completely unforeseen life threatening condition. The staff was quick to diagnose the problem and the doctor made it a priority to medically repair the issue.
The care was then continued when we were transported to the hospital and he ended up needing full on surgery.
If it weren’t for the staff taking their jobs seriously and making patients a priority, I fear my child’s life would have been at far greater risk.
Sep 25, 2025
Went in Thursday morning. I was told that I was fine all my test results including at CT scan, urine test and blood test. Late Friday evening I had to go to my normal ER because problem still existed and persisted. I was immediately admitted and remained in the hospital for over a week and almost lost my kidney. Also actually still have a possibility of losing a kidney.
Sep 24, 2025
Great service and care.
Sep 24, 2025
Everyone was very friendly and helpful!
The level of care was great and I highly recommend Premier & Urgent Care!
Sep 24, 2025
I was told my copay was $70 when my insurance card clearly says $50. So I was over charged.
Sep 24, 2025
A really great place to go when a person is ill.
Sep 23, 2025
Great, fast, thorough and friendly..hardly any wait time..especially compared to most places.
Sep 23, 2025
Unfriendly staff who don't pay attention to details in their patient profiles, Unfriendly feeling environment that literally smelled of dirty towels.
Sep 23, 2025
Excellent staff and Dr very thorough
Sep 22, 2025
Nurses were knowledgeable and very friendly. The discharge process was fast and easy. I will definitely use their services in the future if I need to.
Sep 22, 2025
The whole staff made a difficult dilemma much easier to navigate.
Sep 22, 2025
I was impressed with the quick and friendly service from everyone but disappointed that my wound was not even washed or bandage applied. And I was not given much direction about how to treat it myself. Nothing was done for my cat bite which still had blood coming out except call in an antibiotic which I am thankful for.
Sep 21, 2025
Would’ve been six hours or more. It’s gotten White ER and I didn’t have time for all that.
Sep 19, 2025
Thank you for being there for us!
Sep 19, 2025
All of the staff were friendly and helpful.
Sep 18, 2025
They kept my son calm as they could and were very nice
Sep 18, 2025
They were professional and amazing health care providers.
Sep 17, 2025
Nurse really didn't do anything for me, so no opinion there. Aide who checked my vitals, etc. was friendly. Dr was helpful in explanation. Only wish is if there was a way to send Rx directly to local pharmacy to avoid sending sick people in person to wait for it to be filled. Would be wiser to send it over somehow (call it in or other) then patient could just drive by and pick it up and not infect others.
Sep 17, 2025
Great experience
Sep 17, 2025
Everyone listened to me and made me feel cared for.
Sep 16, 2025
We were there for almost 5 hours and left alone in a patient room for extremely long periods of time (hours) without anyone checking on us.
Sep 14, 2025
Very good Drs and nurses
Sep 13, 2025
Premier is great. First you don’t have to wait6-8 hrs to be seen. They have admitting privileges at the hospital. They were quick with the CT they did and the radiologist read. They admitted me to Providence and they gave me an MRCP at 7:30 am. It is now 7 pm and still no one has come to tell me what it says
Sep 13, 2025
My PM was out of state without anyone to write prescriptions on his behalf & I would have been without. Urgent Care unfortunately was not able to help because of the type of medication, I'm guessing on that part. However, they immediately suggested Premier ER, who were able to help me. I've never been in that situation before and was having extreme anxiety, for nothing as usual 🙃. From start to finish they were amazing 👏
Sep 13, 2025
Everyone was friendly and communicated well.
Sep 12, 2025
Waiting on test results
Sep 11, 2025
It's faster than a hospital ER and I got the care I needed. The staff were friendly and attentive.
Sep 11, 2025
Great care and service free beginning to the morning.
Sep 11, 2025
This is my go-to place. I recommend it to all who need it.
Sep 10, 2025
Easy to register online, short wait in clean waiting room
Sep 9, 2025
She had a rude annoyed look on her face and barely said anything, also they did not clean my sons wounds on his head or hands and did not clean the blood. I was very disappointed!!!
Sep 8, 2025
All staff during my visit, from the registration through the discharge process, were welcoming, efficient, and professional! The Nurse Practicioner was caring and spent quality time with me. She listened more than she talked before prescribing medication. She was amazing at administering her diagnosis and solutions.
Sep 7, 2025
This particular day they were busy, 3 hrs total time, but care and options for treatment were very good.
Sep 6, 2025
Kindness, helpful, understanding of my illness (covid),
Sep 6, 2025
The doctor spent just moments in the room, did not stick around to answer any questions, and insisted that my daughter be prescribed antibiotics for a virus.
Sep 6, 2025
Slow check in.
Sep 5, 2025
i had a migraine and it took an hour and a half to get me an iv.
Sep 4, 2025
They didn’t diagnose correctly. I had a severe cough and turns out I have walking pneumonia. They did not prescribe any antibiotics for the sickness and I have become sicker then when I went in.
Sep 4, 2025
Everything was great except they kept my ID.
Sep 3, 2025
Much better and more friendly then Bsw. Always professional and polite staff.
Love the doctors!
Sep 2, 2025
I am SO thankful you guys are nearby. This was my first time to be a patient there myself. I have taken 2 elderly women there in the past. I came in with a UTI, yes I realize not life threatening, but I was hurting and frustrated and worried that I had no idea how long it would take to get relief, because it happened on Labor Day! A million thanks for stellar care.
Sep 2, 2025
The nurses were friendly and caring. They took good care of me. I didn't have to wait long at all to be seen. When the doctor came in, he explained my options to me. The only thing I wasn't happy with was they didn't have a boot for my broken ankle. They did wrap my ankle in an Ace bandage, but I would have liked to have a boot for support. The doctor said I could order a boot from Amazon, but I am going to wait to see if the Orthopedic surgeon decides to cast it.
Sep 1, 2025
I always use Premier due to a combination a services and friendly , etc
Sep 1, 2025
Awesome and patient staff. Very thorough.