Premier ER & Urgent Care - Temple
Emergency Medicine, Urgent Care
7010 W Adams Ave
Temple, TX 76502 Directions
4.7 out of 5
4,141 verified ratings
4,141 Ratings, 1,028 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Premier ER & Urgent Care - Temple consistently delivers professional, caring, and efficient medical services, earning high praise for staff kindness, thoroughness, and communication. Patients appreciate the clean, well-equipped facility and minimal wait times. Positive experiences include attentive doctors and nurses, especially for special needs and pediatric care. Areas for improvement include occasional staff friendliness and clearer communication about treatment details and costs. The center is favored for urgent care needs, offering fast, knowledgeable, and compassionate treatment in a supportive environment.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Apr 4, 2026
Polite and friendly
Apr 4, 2026
I thought I may have had appendicitis, it was approximately 4 am. The receptionist was great! The nurse and technician were amazing and Dr Smith was very informative. I will definitely recommend this facility and God forbid I need emergency care again I’ll be back.
Apr 4, 2026
Everyone was very friendly and caring.
Mar 30, 2026
Excellent care
Mar 22, 2026
Registration was quick Nurse was very friendly seem to want me to feel better, Doctor explained everything and check out was good
Mar 21, 2026
I have come here more than once and always met with speedy friendly help. I do recommend for fast quality care
Mar 21, 2026
Felt miserable and didn’t have a long wait for care!
Mar 21, 2026
It was all great!! Very professional and caring!!
Mar 20, 2026
Everyone was VERY friendly & helpful!!
Mar 18, 2026
I received the quick help I needed
Mar 18, 2026
Everyone from registration to discharge was very courteous and very efficient in their positions. The staff was very kind and quick getting me treated .
Mar 17, 2026
My wait time in the room was lengthy.
Mar 17, 2026
Staff went to great lengths to find available medication when initial prescription was unavailable at any local pharmacy.
Mar 16, 2026
Everything went great.
Mar 14, 2026
It was my first visit to Premier and EVERYONE was professional, polite, courteous, knowledgeable, kind, helpful, and highly competent.
Mar 13, 2026
I really liked NP Kerry Zacharias. She was very knowledgeable and caring and professional. She explained everything and I left informed and comfortable with my aftercare. The nurse , x ray tech, and check in nurse were equally awesome. Very happy with everyone!!
Mar 13, 2026
The Doctor and Nurse were both excellent professionals. I felt I received the most knowledgeable and attentive care possible. The other staff were very nice and friendly as well throughout the process. My headache pain is now under control, I have access to resources to help stay that way and I have a better understanding what is causing it. Thank you!
Mar 12, 2026
Everything was amazing. I can in for allergic reaction to bee sting and all the staff was amazing and so quick
Mar 12, 2026
From Iowa and visiting brother in Killeen, so needed to see a Dr. for my foot. I was pleased to be able to get in as fast as I did and from the moment I called, walked in, received care and discharged, I was treated with kindness and respect. Thank You
Mar 12, 2026
Everyone was so nice and friendly. Diagnosed promptly and I was out the door with my prescription. Easiest visit ever!
Mar 11, 2026
I thought it was great getting to go there, but the time we had to wait after having xrays was waaaay too long
Mar 11, 2026
Very pleased with my visit and treatment
Mar 11, 2026
All. Best Urgent care in the area. efficient, timely, caring, accurate and knowledgeable staff.
Mar 11, 2026
Dr Connor was fantastic!
Mar 11, 2026
They take excellent care of you with understanding and kindness and knowledge and you feel better when you leave
Mar 11, 2026
Takes forever to get in with PCP. At Urgent Care i got in immediately, was seen and treated promptly, and was out in 20 minutes. I was impressed.
Mar 11, 2026
Very friendly; understanding - just nice to see!
Mar 9, 2026
The whole experience was a pleasure able! every one was very friendly and nice the nurses aid was helpful and the Doctor was super helpful checking out was so smooth not feeling well y'all made everything easier thanks for the great service to all
Mar 7, 2026
I have ALWAYS had the utmost best care! My provider Mark Montelongo when I’ve had him has always gone above to find answers instead of “band-aiding”. Treats you as a friend and not a numbered patient. Maddy my RN wonderful care, wish her all the best in her move.
Mar 3, 2026
A very good experience. Everyone was courteous , worked quickly to get me into a room. There was very little wait time once in the room before an aid was taking my info, a nurse came into the room, or for the doctor to come in. All 3 listened very carefully, shared the available options, and gave me the best treatment possible for my situation.
Great team! Great job. I and my loved ones will utilize Premier when Urgent Care is needed.
Feb 27, 2026
All excellent in out in a short period of time
Feb 26, 2026
I cannot express how appreciative I am that you made my son's visit as efficient and friendly as you did. I called to let the staff know once we were settled back home that I was so impressed with everyone there. Thank you!
Feb 24, 2026
Thankful gor expedient care and confirmation of Jones fracture to right foot - no wrapping of foot to stabilize fracture was offered nor was a compression boot available - fracture was confirmed. All staff was courteous.
Feb 22, 2026
Everything is very fine for me🙏
Feb 20, 2026
We get the best care
Feb 20, 2026
I called Freedom urgent care intending to go there 1st, but they were total Aholes on the phone, so I decided to go to Premier instead and avoid a horrible experience. Premier staff seemed happy & knowledgeable. Found my new urgent care
Feb 20, 2026
Naturally, I wasn't feeling well when I came in. Right from the start everyone was friendly, helpful and and expedient. They were able to help me right away. They listened and and then took some tests. The results were quick, they shared results and gave me a prescription and I was able to go home and get well. How friendly, helpful and attentive they all were. Great job.
Feb 20, 2026
Extremely helpful and friendly staff. I was referred by my cardiologist when experiencing chest pains and the staff at Premier ER was patient, kind and quick to make sure that I was okay.
Feb 18, 2026
Jessica was our provider, she was very engaging and explain things so you could understand.
Our nurse and tech was very personable, we thank you very much.
Feb 17, 2026
The Very Best Service All Around.
5 Star Rating
Highly Recommend this facility and staff.
Feb 17, 2026
Quick, treated with care
Feb 17, 2026
took longer to get the test results than it did treatment. In and out quickly. Very helpful.
Feb 17, 2026
Always have good prompt service when visiting.
Feb 17, 2026
This beats bs & w process by miles.
There, you could sit for many hrs packed in with sick people and maybe get the help you need, and maybe not.
Feb 17, 2026
All was very positive
Feb 17, 2026
They all were exceptional I was feeling very bad. They eased my concerns
Feb 17, 2026
This Premier ER & Urgent Care is just up the street from where I live. I received quick, friendly and professional care. I will use them again if the need arises.
Feb 17, 2026
The staff is always the nicest and most efficient around. The doc listened to me and understood my concerns, took into account my current medical history, and prescribed a thorough medication regime to get me through the illness. The entire process was courteous and efficient!
Feb 17, 2026
Great care and service.
Feb 17, 2026
We like this location. they are all very professional and do a very good job.