Premier ER & Urgent Care - Temple

Emergency Medicine, Urgent Care

7010 W Adams Ave

Temple, TX 76502 Directions

(254) 228-1200

www.premier.care

4.7 out of 5

3,879 verified ratings

3,879 Ratings, 948 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Premier ER & Urgent Care - Temple consistently delivers professional, caring, and efficient medical services, earning high praise for staff kindness, thoroughness, and communication. Patients appreciate the clean, well-equipped facility and minimal wait times. Positive experiences include attentive doctors and nurses, especially for special needs and pediatric care. Areas for improvement include occasional staff friendliness and clearer communication about treatment details and costs. The center is favored for urgent care needs, offering fast, knowledgeable, and compassionate treatment in a supportive environment.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

Jan 25, 2026
Excellent visit

Jan 25, 2026
GREAT PEOPLE GREAT SERVICE VERY PROFESSIONAL

Jan 25, 2026
It was a very good experience and I will return as needed.

Jan 24, 2026
Wait time, Professionalism of staff, knowledge and care of medical staff.

Jan 24, 2026
doctor explained the process to make sure I understood what the problem was and the treatment plan, Nurse and or medical staff made sure I was comfortable as possible and since I was in extreme pain addressed it promptly,

Jan 22, 2026
My visit was fast easy and all the staff were friendly and helpful. They looked up my insurance and took care of everything. I recommend going there before going to the hospital if you have that option.

Jan 22, 2026
I went on this day to see if the doctor could give me a refill on my high blood pressure pills I'm taking at this time. He was able to help me that day. Thank you so much.

Jan 21, 2026
I was in an out in about a hour

Jan 20, 2026
Premier provides the best care! The facilities are clean and the staff is considerate and competent. I was seen promptly. They have all the resources and equipment needed for care. I appreciate so much having top notch emergency care available so close to my home.

Jan 20, 2026
Never had a better experience at an ER. Got us in quickly took time answering questions and very friendly atmosphere.

Jan 20, 2026
The doctor listened to me, cared for the many years of the experienced story, and valued the experience. I trust the doctor due to this process. He also looked at the previous visit for the same issue! Thank you for caring and listening!!!

Jan 19, 2026
Quick easy and effective. Thank yall

Jan 18, 2026
Love coming here, always get excellent treatment!

Jan 18, 2026
Outstanding Service

Jan 16, 2026
The staff made it an excellent experience , all excellent

Jan 15, 2026
2nd time using service was timely and good.Thank you very much

Jan 15, 2026
Good efficient service

Jan 15, 2026
We come to Preimer often and the staff and drs are always amazing. I cane in and they made sure I was comfortable and at ease the whole time. They listen and make sure you understand everything before discharge.

Jan 15, 2026
Always a great experience. Kind, caring, quick, knowledgeable care from the moment you arrive until you leave. In my opinion much better than my experience with my own PCP. Thank you.

Jan 15, 2026
The entire process was smooth and easy. Staff was professional, efficient and friendly.

Jan 14, 2026
This wasn’t my first visit to this site. They are always very friendly, knowledgeable, caring and on target!

Jan 14, 2026
Everyone I encountered was kind, supportive and efficient. The diagnosis and treatment was spot on. Being away from my home and doctors, it was so reassuring to have kind and caring professionals to take care of me.

Jan 14, 2026
The staff truly were concerned about my care

Jan 14, 2026
The whole process on that very stressful day for me was amazing. Thank you all.

Jan 13, 2026
The Staff, Doctor, and Care was Awesome and Fast... Great Service.

Jan 13, 2026
We came in with our son not knowing he was diabetic, and the staff at Premier in Waco diagnosed him quickly and accurately, were honest about any limitations they had, and were efficient in making sure they had transport to McLane on the way as soon as possible.

Jan 13, 2026
Excellent attention and care

Jan 13, 2026
I've always had good care at Premier & better yet my wife has also.

Jan 13, 2026
Took almost 2 hours. I know that’s probably necessary, so will definitely refer others to Premier!

Jan 12, 2026
Quick and painless

Jan 12, 2026
They took the time to listen to me and explain what was going on with me and for that I truly appreciate that.

Jan 12, 2026
The doctor was nice understanding and explained everything. He took care of my wound well.

Jan 11, 2026
I appreciate that my concerns and wishes were addressed and that the staff were all very supportive and helpful

Jan 11, 2026
It’s always a good experience, only down fall this time was it took me 4 hours there but still a great place.

Jan 11, 2026
Super friendly staff. Get you in and out and well taken care off. Usually it's a headache to handle any medical appts or issues. Never the care with Premier.

Jan 10, 2026
Excellent care from the entire team. My only disappointment was being charged the emergency room copay instead of the urgent care copay.

Jan 10, 2026
I hate writing good reviews for premier because I dont want it to start flooding with people because every time I go there they are quick and professional. I love going to Premier when we need medical care.

Jan 8, 2026
Very friendly and even though they were busy I was seen, treated, and on my way in a timely manner.

Jan 8, 2026
Dr. Smith was awesome! He’s the first doctor to take my neck pain seriously. I would highly recommend him and the whole team at Premier!

Jan 8, 2026
Very fast and professional

Jan 8, 2026
Excellent help from staff in a timely manner.

Jan 8, 2026
Everyone was great. Got to my issue quickly.

Jan 7, 2026
Everything was easy to do and happened quickly.

Jan 5, 2026
This was the best ER care I have ever received due to panic/anxiety problems. Very kind and respectful. I am so thankful for the care I received.

Jan 5, 2026
Put me at ease and explained everything where I could understand it felt like he really cared

Jan 5, 2026
I waa taken back really fast, very friendly staff and testing wa quick. Took longer to wait for my prescription to be filled at Walmart than my whole care visit

Jan 4, 2026
excellent care and friendliness

Jan 4, 2026
I was called back pretty quick after registering. The dr. gave me some antibiotic prescriptions to fill in case my symptoms got worse to prevent another trip to urgent care. She asked me if there was anything else I needed.

Jan 4, 2026
Nice people. Quick service. Got answers. Told options. Nice people.

Jan 4, 2026
I have never had a better experience at minor emergency, everyone was polite and knowledgeable. Will recommend Premier to everyone needing medical attention