Premier ER & Urgent Care - Temple
Emergency Medicine, Urgent Care
7010 W Adams Ave
Temple, TX 76502 Directions
4.7 out of 5
4,157 verified ratings
4,157 Ratings, 1,119 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Premier ER & Urgent Care - Temple consistently delivers professional, caring, and efficient medical services, earning high praise for staff kindness, thoroughness, and communication. Patients appreciate the clean, well-equipped facility and minimal wait times. Positive experiences include attentive doctors and nurses, especially for special needs and pediatric care. Areas for improvement include occasional staff friendliness and clearer communication about treatment details and costs. The center is favored for urgent care needs, offering fast, knowledgeable, and compassionate treatment in a supportive environment.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Apr 25, 2026
The staff at Premier is always friendly and caring.
Apr 25, 2026
3rd visit. Every time it was the best I could ask for
Apr 24, 2026
Overall a great experience. I was listened to and treated appropriately. The treatment was needed and I was respected!
Apr 22, 2026
The staff was very friendly and there was no waiting, they took me in immediately.
Apr 21, 2026
Everyone from the front desk to the Dr were amazing! I got in within 10 kins of checking in. The staff were super friendly and the Dr. was amazing. I will definitely use them for my urgent care needs. .
Apr 21, 2026
They are always professional and the wait time is minimal on most of my visits. I would have to go to the walk in clinic if I called for an appointment at my regular Dr for problems that need attention and they are closer than driving to the clinic. The full staff is friendly and helpful.
Apr 21, 2026
This was a fantastic experience! I would highly recommend Premier to everyone.
Apr 20, 2026
Was able to get in and out within an hour
Apr 18, 2026
The visit was good. The doctor was extremely good as he knew exactly what seemed to be wrong. He was friendly, kind, understanding, and concerned. The only problem I encountered was the time Factor it seemed to be quite a long. This was due to the cat scan.
Apr 17, 2026
The NP and the Nurse who took care of me were extremely nice and pleasant and took their time to care for me. It was very much appreciated.
Apr 17, 2026
I walked away feeling like I paid for a ct scan which is very expensive and a good tool but still didn’t find the injury causing me pain. Something just didn’t seem right about the visit; I just can’t put my finger on it.
Apr 17, 2026
Everyone wad caring and took care of my daughter
Apr 17, 2026
I went in because my asthma had worsened and I have an inhaler that is being mailed from Asra Zenica thru a special program but it is not here yet. I felt that the doctor was accusing me of not taking care of myself. His bedside manner was poor at best.
I have always had a great experience at Premier but was very disappointed in this doc’s care.
Apr 16, 2026
Doctor was great. Could smell strep & didn’t make my son gag and take the strep test. Gave him meds to release pain immediately & prescribed antibiotics. Great service!
Apr 15, 2026
The Medical Assistant was very knowledgeable and was caring and considerate. The nurse on duty was condescending, rude and seemed irritated by my answers. When I told her I could not swallow (because of the strep throat) she snipped back "How do you expect to swallow your medicine?" Her answers were very short and clipped.
Apr 15, 2026
It was such a LONG visit.
Apr 14, 2026
Excellent care
Apr 14, 2026
Nurse was very kind and knowledgable, I got the help I needed and was feeling better after my visit.
Apr 14, 2026
The wait was very long for the doctor to come in . He came in talked to us briefly. He said give me two minutes I will be back with your prescription. He was then gone a whole lot longer than two minutes. Hoping we don’t get a big bill since nothing really was done other than writing us a prescription.
Apr 13, 2026
Everyone was awesome! My provider was amazing!
Apr 13, 2026
Everyone was kind and compassionate. I didn't wait long, and everyone was efficient.
Apr 13, 2026
They were very efficient and accurate
Apr 12, 2026
I had clear symptoms of an angina attack and probably should have gone to the hospital for more testing, which I did. I was told by another Dr that angina attacks don't show up on an ekg if they have subsided. I felt like I was being treated as if I had indigestion or anxiety. I probably won't feel comfortable coming back for treatment in the future. The other nurses and staff were great and helped calm my concerns when I walked in. I appreciate their care during a scary time for me.
Apr 12, 2026
The doctor and nurses were so amazing and friendly! Very kind staff in this ER.
Apr 11, 2026
Best care, as usual!
Apr 11, 2026
The NP was brief while thorough and friendly
Apr 11, 2026
I was AKI. They did several tests & got me admitted straight into our Ascension Providence Hosp Waco, Tx. Awesome, awesome clinic.
Apr 10, 2026
I went in unsure of the ability of the doctor to fix a ingrown toenail. The doctor was able to remove the toenail. The first shot hurt but the next two i didn't feel.
Apr 10, 2026
Just an overall positive experience
Apr 10, 2026
Just very satisfied with the thoroughness
Apr 10, 2026
They got me right in. Not busy when I arrived. Medic was gentle, patient, and explained what was going on with me.
Apr 10, 2026
Good Service from everyone very kind and try to help
Apr 9, 2026
Angela Flores was an exceptional nurse during our visit
Apr 8, 2026
Everyone was friendly and made the process easy and got me the treatment that I needed.
Apr 8, 2026
Everyone was so kind and helpful. It was a good experience and they all made me feel comfortable.
Apr 6, 2026
Very personable staff and quick process
Apr 6, 2026
Just helped me as much as they could explained everything.
Apr 6, 2026
I was late in submitting a refill request for one of my seizure medications. i checked with the pharmacist for options. he suggested an urgent care clinic could write for emergency supply RX until the neurology office reopened. everyone was so kind and understanding.
Apr 4, 2026
Polite and friendly
Apr 4, 2026
I thought I may have had appendicitis, it was approximately 4 am. The receptionist was great! The nurse and technician were amazing and Dr Smith was very informative. I will definitely recommend this facility and God forbid I need emergency care again I’ll be back.
Apr 4, 2026
Everyone was very friendly and caring.
Apr 2, 2026
Good customer service
Apr 2, 2026
I appreciate how efficient everyone was from start to finish.
Apr 1, 2026
Overall the staff was good and friendly very helpful not bad at all.
Apr 1, 2026
I’ve been here multiple times myself and have had a great experience. I’ve also taken my elderly mother in law here 2 times and their care of her was also top notch.
Mar 31, 2026
Just great staff all around
Mar 31, 2026
Waiting for discharge was delayed bc waiting for radiologist to read the results!
Yes first visit for my self.
Mar 31, 2026
Amazing team.
Mar 30, 2026
Excellent care
Mar 30, 2026
The person who provided care was very trustworthy.