Premier ER & Urgent Care - San Marcos
Emergency Medicine, Urgent Care
1509 N Interstate 35
San Marcos, TX 78666 Directions
4.7 out of 5
1,604 verified ratings
1,604 Ratings, 351 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Premier ER & Urgent Care - San Marcos is praised for its friendly, professional, and efficient staff who provide prompt and knowledgeable care. Patients appreciate the smooth, quick visits with clear communication and thorough treatment. The center is noted for its compassionate atmosphere and helpfulness, especially towards patients with children and service animals. Some concerns include occasional misdiagnoses and wait times, but overall, the facility is seen as well-run and highly recommended for urgent and emergency care needs.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Oct 26, 2025
Excellent care! Thanks
Oct 24, 2025
It was quick, it was friendly, responsive
Oct 24, 2025
Everyone was exceptional!
Oct 23, 2025
Doctor was attentive and sincere.
Oct 23, 2025
Staff, Nurse and Dr. were friendly, professional and proficient. Reception area and exam room were clean and current. Ample parking.
Oct 23, 2025
Everyone is Always professional and caring.
Oct 18, 2025
I had a very positive experience at premier ER and urgent! The staff was helpful, kind, and understanding. I felt cared for!
Oct 17, 2025
Everyone at every point was great!
Oct 17, 2025
Doctor was very friendly and caring. She was concerned and went the extra mile to help and make sure med was available.
Oct 16, 2025
Everyone was very nice and very helpful
Oct 15, 2025
Feels like one of the very few places these days where the doctors legitimately care about the patients and solving their problems, which is why I prefer this place as a first pick urgent care for my medical needs
Oct 14, 2025
Gave good information and service
Oct 13, 2025
Doc was amazing!!!
Oct 13, 2025
They always do a great job here
Oct 12, 2025
Very quick and efficient
Oct 12, 2025
Easy to get into Friendly staff great service
And a physician at St Christ recommend me to go there. Because of the seriousness of my condition
Oct 11, 2025
It was easy from start to finish. I was seen very quickly and given a remedy to my issue. It was a very smooth visit even with two kids in tow. :)
Oct 10, 2025
1st time there. Friendly and helpful staff
Oct 9, 2025
Care was excellent. Loved the quickness of service. However, I was just visiting Waco for a few days so the likelihood of my recommending premier is quite slim. My son, who lives there recommended it to me.
Oct 8, 2025
For the third time in a row, I was misdiagnosed at this location. I was diagnosed with an upper respiratory infection but I actually had a norovirus and was so ill the very next day that I could not take myself to a different doctor.
Oct 7, 2025
Very professional knowledgeable and curteous care, no time wasted, prompt discharge
Oct 6, 2025
Excellent as always. Best urgent are in San Marcos.
Oct 6, 2025
super nice friendly and helped when i wasn't feeling well
Oct 5, 2025
Provided the best customer care service. Provided results fast . All staff that helped me had great positive attitude answered all questions communication at its best timing and service excellent they went beyond the call of duty . I wouldn't go anywhere else and I will recommend them to my Co workers at schoo. Thank you .l
Oct 5, 2025
Brought my child in for constant fever after being told it was strep. Was then told by this doctor it was an ear infection. If he would have checked her lungs he would've caught she had pneumonia.
Oct 5, 2025
Been here several times over the past few years. Seems very well run
Oct 4, 2025
Elizabeth Benavides and the staff has always listens to me and takes great care of me and my service dog,thanks
Oct 4, 2025
Everyone was very nice and professional
Oct 4, 2025
They got me in quickly and care was excellent.
Oct 3, 2025
A very good experience. Came in and was seen within 15 mins. Checkin was easy, everyone was nice. Was immediately x-rayed and confirmed I had no broken bone. Discharge was pretty fast too
Oct 3, 2025
Excellent place for healthcare treatment
Oct 2, 2025
I found the medical staff friendly and very knowledgeable. I wasn’t treated like just another patient that they were in a hurry to treat and get out of there. They listened to my symptoms and told me the best treatment they recommended.
Sep 30, 2025
Everyone from the front desk to the nurses and the doctor were amazing! Shelly, Diana, and Dr. Zecca took great care of our son. They told him exactly what to expect, and kept him as comfortable as they could while they sutured his laceration. Kudos to the whole team, and thank you!!
Sep 27, 2025
Poor assessment. I went with foot pain possible toe fracture. The NP didn’t touch my foot, she looked at my foot from a distance. She came to the room to talk to me and didn’t close the door behind her. She talked to me from the entrance of the room.
Sep 27, 2025
Everyone was professional & very caring & knowledgeable. Mrs. Stephens was very kind & understanding & answered all my questions.
Sep 26, 2025
The Entire Staff goes above and beyond in the treatment of the patient’s care. From the moment I walked into this facility until leaving, I felt as if the staff had my utmost wellbeing at hand. Each staff member was friendly, knowledgeable, supportive, and listened to my concerns regarding my health. The head ER is in a field of his own. I wish he had his own PCP/Internal Medicine Office and carried this staff with him. Best care ever!
Sep 26, 2025
All…from beginning to end, quick check in treatment and check out
Sep 26, 2025
I had to come back twice, but ended up going to Houston because I was misdiagnosed with Flu type B, went to another ER in Houston and they found I have a UTI and kidney infection.
Sep 25, 2025
Premier is what it says. It’s the best of the best urgent care. Front the front desk to the room and Dr and coordination of care. It’s not like you come in get care and scooted out. They help to ensure you have proper after care.
Sep 24, 2025
I have been many times and most recently went for an infection, from sign in to, being seen and discharge the staff were very kinda and attentive.
Sep 23, 2025
Pleasantly surprised at how quick I was admitted and the quality of treatment I received during my stay.
Sep 23, 2025
From the second I got there everyone was quick to care for me. They were friendly and told me everything they were doing. I felt safe and cared for.
Sep 23, 2025
Was able to get help right away. Very happy with everything. Was happy with a call to see how i was doing.
Sep 22, 2025
This was such a great experience. From the kind and friendly woman at the front desk to the nurse who took my vitals and information to the PA that I spoke to, all made for great and thorough care. I was in and out quickly and felt like I was heard and treated correctly. I was listened to and I appreciate that!
Sep 21, 2025
Wait times were okay. Good diagnosis and reasoned solution to the issue. Both nurse and Dr. asked good questions and gave good advice.
Sep 20, 2025
I have always have had a good experience with the medical care team.
Sep 17, 2025
It was easy. It was cheap. They answered questions and gave more information where needed.
Sep 16, 2025
Great experience overall! Was in and out, and the staff were all very kind!
Sep 12, 2025
Was in and out quickly with a diagnosis and referral.
Sep 11, 2025
This is my go-to place. I recommend it to all who need it.