Premier ER & Urgent Care - San Marcos
Emergency Medicine, Urgent Care
1509 N Interstate 35
San Marcos, TX 78666 Directions
4.7 out of 5
1,306 verified ratings
1,306 Ratings, 219 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 14, 2025
Great PA!!!!
Jun 13, 2025
When listing out my symptoms I mentioned being light headed. The nurse was very rude and told me I could have killed someone trying to go to urgent care.
Jun 13, 2025
I work for a different healthcare organization and Premeier ER has restored some faith in healthcare that I have lost since Covid. Do y'all need a lab person?
Jun 12, 2025
Excellent service
Jun 12, 2025
The best Urgent care there is. Every one was friendly. I felt they cared about what was going on with me. Thank you
Jun 11, 2025
Great job! Quick, quality care!
Jun 9, 2025
It is wonderful to walk in without an appointment and be seen quickly by very professional staff. They were all very friendly and understood my symptoms and readily assessed the needed treatment. I have been here many times over the years and this facility is always awesome!
Jun 7, 2025
I arrived 5 min before 7
And they tried to charge for and emergency visit.
Jun 7, 2025
From the moment I walked in the door I felt welcomed. I was not feeling well at all and I was worried about whether or not I could be seen. I was greeted when I walked in the door and because I was there early I was able to register and be seen very quickly. The nurse and doctor listened to my description of what was going on and took action very quickly. I was very impressed by the friendly staff and how attentive they were. I was also impressed by how clean the facility was.
Jun 7, 2025
All parts of the staff were extremely kind and communicated clearly . Thank you !
Jun 5, 2025
If it wasn't for the quickness of your team I would have never made it back to Pennsylvania alive needed emergency surgery
Jun 4, 2025
I got an injection but it was not written on my release papers (paper work I was given) I would like to know what it was? I also got some prescribed medication which was written on my paper work. It was awesome that I got a copy of my Xray to take home.
Jun 4, 2025
The staff abd doctor got to me without a long wait. They were very professional.
Jun 3, 2025
Front desk girl - Tatina was great. Everyone was great.
Jun 2, 2025
The Urgent Care process and EVERYONE from the moment I walked in the door to exiting went above and beyond to help care and support my specific situation and needs.
I give them a 10 Stars out of 5!
The Nurse and especially the physician who treated me went above and beyond to assure my specific needs.
Grateful for the day after follow up care. I wish the Physician was not just ER care~ I would definitely go to his practice in a heartbeat.
Thank you!
Jun 2, 2025
In and out fast
May 30, 2025
People were so nice and proffesional.you can tell they do care.all staff are their to help you.thank you so much
May 30, 2025
I went in around 4:30 pm and didn't leave until after 9pm
Total interaction time with the intake nurse, dr, xray tech, and discharge nurse was probably a total of 15 minutes tops. Completely unacceptable.
May 29, 2025
Timely adequate treatment with respect.
May 28, 2025
Dr was exceptionally kind, most nurses were. Only one issue was the nurse in bright orange. The orange causes anxiety and seems almost intimidating. She had trouble finding a vein so poked around quite a bit while trying to find the correct spot and even had to ask the Dr if she should stop looking after moving it around multiple times resulting in terrible bruising.
May 28, 2025
Have always had a most positive experience at Premier. Has been my go-to urgent care facility for the past 4 years and have been there several times. This last visit was disappointing because the doctor poked my stomach a few times and walked out of the room . The nurse came in and gave me some prescriptions but the medication prescribed aggravated my condition and I'm still in pain 5 days later.
May 27, 2025
Easy and fast checkin.
Short wait to see doctors
May 27, 2025
Sweetest staff ever. I don't even want to go back to my own doctors yawls are so sweet; and mine are wonderful
May 26, 2025
The seats in the waiting room was too Low.
May 25, 2025
My son was treated by Gabe, a nurse. He was AMAZING. So nice from the time we entered the building, to the very end when we walked out. He made sure my son was comfortable the whole time. Very kind, friendly, knowledgeable and passionate about what he does.
May 24, 2025
Some of the paperwork I had to fill out, I had already done it online.
May 21, 2025
Great experience given the circumstances. Great people.
May 21, 2025
They quickly knew we needed to go to the hospital. Everyone was pleasant and helpful.
May 21, 2025
Everything was good
May 21, 2025
Everyone was really nice. The only things that were not positive is I asked to try shots for my migraine and if they didn't work then the IV. They said they didn't know if they had the shots and we should just do IV. I feel like it was a ploy to make me pay the ER rate and not my best care. The second I had to wait over an hour in the lobby with a migraine. They had a screening baby in there and another who kept coughing around people. Made me uncomfortable.
May 21, 2025
They were great and friendly.
May 20, 2025
Excellent service from all staff
May 20, 2025
Every worker at this location is awesome. They are so very kind friendly respectful and I always do everything and to make you comfortable.
May 19, 2025
Excellent care! Thank you
May 18, 2025
Outstanding! This is the best urgent care facility I have ever visited because of your excellent staff. Reception, treatment, and billing were excellent. Friendliest folks ever and professional in every aspect. Thanks for the efficiency and the good care!
May 13, 2025
I appreciated all the good care of that I received during my visit. The people are very knowledgeable and friendly. The facility is so clean and spacious. I love that I've been able to get x-rays, cat scan, bloodwork, urine test, and everything at the same location. I highly recommend it to my friends. I bet it was facility more than five times within the last year. It's wonderful to have it here in town.
May 12, 2025
I really appreciated the care of the staff and the follow-up phone call.
May 12, 2025
The initial nurses who came in seemed very nonchalant and almost bothered. However, when the PA came in she was great.
However, the registration process, wait time, and call the next day was excellent.
May 11, 2025
I'm happy with the treatment
May 10, 2025
Riley who worked the registration was friendly and respectful.
May 9, 2025
I fit virtually no instructions on what to do with my broken toe after I left. Now it's going numb and looks red I have idea of it's the buddy taping being too tight
May 9, 2025
Outstanding service, friendly professionals and beautiful facility! I felt tue concerned for my condition and my well-being. They pampered me ?
May 8, 2025
Thank you for your professional procedure of first time experiencing ear wax removal.
May 6, 2025
All personal is very polite & professional.
May 6, 2025
Thank you for all you do.
May 6, 2025
This place is so much more convenient than Scott and White ER.
May 5, 2025
There wasn't anyone else around and we waited a total of 3 hours. Seemed very unnecessary.
May 2, 2025
They assessed quickly that I needed urgent care at the hospital
May 1, 2025
Impressed with follow up phone call by medical staff.
May 1, 2025
Premier always does an excellent job taking care of our medical needs.