Nicole Towns, NP

Family Medicine

Trinity Health Medical Group, Primary Care - Ludington

5656 W. US Highway 10

Ludington, MI 49431 Directions

231-843-2543

www.trinityhealthmichigan.org

4.8 out of 5

376 verified ratings

376 Ratings, 125 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 18, 2026
Very professional

Aug 18, 2026
Nicole Towns as well as prior physicians that I have seen through the years all take enough time without my feeling rushed. I happen to like to get to know who is treating.

Aug 17, 2026
Just glad she's my Provider...

Aug 13, 2026
I felt like a person not just symptoms.

Aug 12, 2026
Excellent communication with Nicole and the entire staff. I actually enjoy going to the dr again. I really feel like she in concerned about my complete health.

Aug 12, 2026
I had some financial concerns about a prescribed medication and she was very helpful.

Aug 12, 2026
Very kind, personable. She takes time to answer my questions.

Aug 11, 2026
Nicole treated withresp ct

Aug 10, 2026
Listened and explained very well. Had a very good knowledge of her profession.

Jul 29, 2026
She tells me that she cares about my health.

Jul 28, 2026
spending time with us older people is greatly appreciated. thank you

Jul 22, 2026
she listened to my problems answers my questions .

Jul 21, 2026
She’s ok but too much to do in short time so we are left waiting forever. I was on verge of just leaving

Jul 20, 2026
Attentive and detailed. Very happy with my provider.

Jul 15, 2026
Thank you

Jul 14, 2026
She makes me feel comfortable and is very knowledgeable

Jul 14, 2026
I like her she is nice and answers all my questions

Jul 14, 2026
I have been pleased with the care and concern Nicole has shown to me over the years.

Jul 13, 2026
Really knowledgeable

Jul 8, 2026
She was very nice to me

Jun 30, 2026
Nicole went over all the issues I had come in to discuss and was able to get the prescriptions I am able to use and ordered the x-rays right at that time so I wouldn't have to come back on another day.

Jun 30, 2026
Glad she is my provider. Cares about me as a person not just a number.

Jun 23, 2026
She's very down to earth and easy to talk to. It's a great experience to communicate with her and not be concerned about her being arrogant.

Jun 22, 2026
Nicole is very personal. She really listened to my concerns, and gave me the advice that I required.

Jun 16, 2026
Always a great experience with this provider

Jun 10, 2026
Thanks for the terrific patient care!

Jun 8, 2026
Very nice to talk with and explains things Very well.. don't loose her,she is a great asset to the hospital!!

Jun 4, 2026
All my questions were answered, only complaint is that the problem is with my left leg(Sciatica) and on d/c paperwork it said right leg. Xray was taken which is what I expected and Nicole did explain process and why MRI could not be done immediately. Pain issues were addressed which was primary concern. Overall excellent care was given. Wait time was long,but Nicole did advise she was running behind.

May 28, 2026
great at her job

May 20, 2026
She was very kind and let me know what the next steps would be. I felt very comfortable with her.

May 18, 2026
Just that she really is a great balance of listening and providing advice and making me feel good about the work I've done, and encourages me to keep working on improving my health. I appreciate that approach

May 14, 2026
Nicole is a very compassionate care giver who listens to the patient.

May 14, 2026
all the staff nice and friendly

May 6, 2026
She is very easy to talk to and I feel I can trust her with my care.

Apr 30, 2026
She's nice enough but doesn't seem to care.She asked "How's that chronic pain in your shoulder?""Still there, some days are better than others." I replied.No recommendations to other professionals or anything. The things we tried in the past failed and asking for more seems like a burden to her.

Apr 28, 2026
good job!!! mission accomplished!!!

Apr 23, 2026
My whole family is very comfortable and well taken care of. She’s amazing!!

Apr 22, 2026
Always a pleasure.

Apr 22, 2026
Great people there

Apr 13, 2026
Nicole is amazing. Always listens and treats my child great!

Apr 13, 2026
I was in a University of Michigan plain management study and was using a form they provided for doctor visits. Ms Towns was very interested and asked if she could keep it after our consult was finished. I was impressed that she reviewed it thoroughly.

Apr 9, 2026
Nicole has gotten to know me and understands my view on health issues.

Apr 6, 2026
well done

Jan 8, 2026
She has always been great, and takes my opinions into account.

Jan 7, 2026
always have a good experience with Nicole she is kind and listens

Dec 18, 2025
I always look forward to feedback from nurse practitioner Nicole and I think she does a very good job with me

Dec 11, 2025
She’s easy to talk to & she an answers questions clearly.

Dec 3, 2025
Trust her care and concern for my well being

Dec 2, 2025
Always listens, friendly, knowledgeable. I feel comfortable with her.

Nov 25, 2025
She was very kind and helpful