Dr. PONGTAWAT LERTWILAIWITTAYA MD

Genetics

4.9 out of 5

38 verified ratings

38 Ratings, 18 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 19, 2026
Caregivers were friendly, knowledgeable and spent enough time to explain my medical situation and potential tests.

Feb 19, 2026
For some reason, my GPS took us to a completely different area of the campus. We spent forever trying to find the building and I was worried that we would be told to reschedule. But the staff and Dr. Pong we very helpful. They were able to still see me and despite my being late, they didn't make my appointment feel rushed. I felt like my concerns were seen and reassured. Even though my diagnosis may not be genetic as originally thought, Dr. Pong still took the time to see me and order tests to help exclude some possible ideas. He and his staff are all intellegent, understanding, and beyond helpful. I can't appreciate them enough!

Feb 6, 2026
The 2nd floor lab receptionists are rude, & unkind

Feb 5, 2026
Dr Pong was very knowledgeable and thorough.

Feb 3, 2026
I am so grateful for the time they spent and the validation received from the diagnosis

Jan 9, 2026
The knowledge of the staff of the genetics dept. The staff at the clinic was friendly and helpful

Dec 12, 2025
Everyone was extremely kind and considerate

Dec 4, 2025
The Dr and The counsel were just amazing he spent along time talking and explaining things to me he I feel very blessed and lucky to have them as part of my health team now.

Dec 2, 2025
The team has professional and caring individuals. I was treated with respect and informed about procedures. Dr. Pong took time to explain everything to me.

Nov 6, 2025
It was great

Nov 4, 2025
I look forward to working with our doctor for answers. He was very kind and enthusiastic about our son's case, and he took time to answer questions.

Nov 4, 2025
pong was wonderful

Oct 23, 2025
Everyone was great

Oct 21, 2025
Dr. Pong is a wonderful, caring doctor/person. He went above and beyond explaining and showing concern and respect for me and my feelings. I appreciate his professionalism and empathy. His staff exhibited the same qualities. From beginning to end to end, they were as kind, caring, and professional as Dr. Pong. Would that the world imitate the decency, dignity and concern of this precious group of people.

Oct 10, 2025
They discussed my medical history very loudly in the hall/adjoining office and could hear every word said.

Sep 25, 2025
The genetic counselor i saw yesterday was very nice and made me feel comfortable speaking to her about my issues

Apr 15, 2025
Knowledgeable doctors and staff

Apr 8, 2025
Professional and courtesy staff. Physicians were very knowledgeable and thorough.