Phoebe Urology
4.8 out of 5
648 verified ratings
648 Ratings, 267 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 2, 2026
Phoebe Urology of Albany
Great
Apr 28, 2026
Haley is always very personable and easy to talk too. She listens to my concerns and offers help to find resolution to the issues.
Apr 26, 2026
Outstanding service! Workers were very thorough and explains everything.
Apr 21, 2026
Very professional, friendly, knowledgeable
knew what they were doing
Apr 17, 2026
Very pleased with the entire staff and the treatment given me
Apr 15, 2026
Excellent. Cassandra was very professional and listened to what I had to say.
Apr 10, 2026
Cassandra is excellent, knowledgeable, patient and caring!
Apr 10, 2026
It was a great experience and the staff was amazing!!!
Apr 9, 2026
Ms. Stewart was very professional. She gave very good information and showed a lot of concern.
Mar 30, 2026
Very good
Mar 25, 2026
Hayley Ward...Very smart...willing listen...had great advice about my condition...she was attentive and wanted to know what I had to say......I would recommend her to EVERYONE
Mar 16, 2026
Excellent customer service and care provided during the recent visit.
Mar 6, 2026
Very pleased with the care and knowledge of my provider. Great visit and wonderful support staff.
Mar 5, 2026
Great experience, and superb customer service.
Feb 27, 2026
She always here what I have to say and tell me what she thinks
Feb 26, 2026
Excellent
Feb 23, 2026
She’s so good, very professional. Listen carefully & explained very well how procedure will go through. Very nice & accomodating.
Feb 19, 2026
Feb 17, 2026
Everyone I was in contact with was so warm, professional and caring
Feb 15, 2026
I had an office visit with Michelle Collins, DNP as a follow-up to a visit to urgent care. She went over my existing history and test results, explained possibles diagnoses, recommended and scheduled further tests. She listened carefully and repeated information to be sure I understood clearly. I felt that my treatment was of as good a quality as I have ever received.
Feb 11, 2026
Cam we excellent!! He was very professional and caring. I got admitted and he continued to check on me until I got to admitting and got assigned a room.
Feb 2, 2026
Pleasant for the first time
Jan 29, 2026
She listened and genuinely cared
Jan 25, 2026
The doctor that I saw seemed very knowledgeable
Jan 18, 2026
Haley Ward was extremely kind and professional. I would definitely see her again.
Jan 9, 2026
Jan 7, 2026
Cassandra knew my history and information and we had a good discussion about the situation.
Jan 5, 2026
A very pleasant experience. All qiestions were addressed and plans to move forward were set in place.
Jan 4, 2026
He very good Doctor
Dec 31, 2025
Very professional and trustworthy
Dec 30, 2025
Excellent service and very friendly and understanding.
Dec 22, 2025
I had a very good experience as always with my provider.
Dec 19, 2025
At Phoebe Urology of Albany, I always have an excellent and wonderful experience. Jessical Collings is an impeccable provider.
Dec 19, 2025
Mrs. Stewart, has been very helpful and understanding about my well-being since day one. She's very focused on what my needs are and always help me understand about the medication that's being prescribed. I really do appreciate her and her staff for being professional and courteous at all times.
Dec 17, 2025
Dec 16, 2025
I felt very knowledgeable about my care and treatment plans the team of Dr I have seem to care a great deal about my overall health and wellness I so grateful and thankful for them all.
Dec 10, 2025
My experience was very pleasant and attentive
Dec 10, 2025
Shes very nice and listens well
Dec 10, 2025
Dec 10, 2025
The the provider was very pleasant
Dec 6, 2025
The Pheobe Urology on Palmyra visit was a pleasant and professional from the receptionist to the physicians. Great job.
Dec 6, 2025
Professional atmosphere, attentive and knowledgeable provider, clean atmosphere,
Nov 24, 2025
Great experience
Nov 21, 2025
Very thorough visit
Nov 19, 2025
I had a lump on my shoulder she did an amazing job
Nov 19, 2025
Nov 14, 2025
Nov 12, 2025
Very satisfied with the care igot
Nov 11, 2025
Nov 2, 2025
Friendly and Professional