Phillips, Victoria MD
Family Medicine
BJC Medical Group at the Highlands
Saint Louis, MO 63110 Directions
4.9 out of 5
140 verified ratings
140 Ratings, 64 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 13, 2025
What could have been done to improve your experience?
All is well.
Aug 12, 2025
Was there anything that you feel was outstanding?
Dr
What could have been done to improve your experience?
Nothing
Aug 9, 2025
Was there anything that you feel was outstanding?
My second visit with Dr. Phillips: She's great, so far. Concerned about me. Asked what else she could do to help me.
Aug 8, 2025
Was there anything that you feel was outstanding?
Dr. Phillips seems knowledgeable and concerned about my health. I would highly recommend her to anyone.
What could have been done to improve your experience?
Nothing
Aug 1, 2025
Was there anything that you feel was outstanding?
The entire staff
What could have been done to improve your experience?
Nothing else
Jul 31, 2025
Was there anything that you feel was outstanding?
Everyone
Jul 31, 2025
Was there anything that you feel was outstanding?
Dr Phillips was very pleasant and hope she stays around for a long time. Looking forward to her carrying and working with me and my health needs and concerns.
What could have been done to improve your experience?
For my 1st visit with her she was great. Wanted to know if I had concerns, how I was just everything. Most importantly
Jul 30, 2025
Was there anything that you feel was outstanding?
Dr Victoria Phillips, is a great listener and she knows her stuff. 🥰
Jul 29, 2025
Was there anything that you feel was outstanding?
I thought the doctor and her nurse were awesome. Very kind, smart and personable. They seemed to work together well.
Jul 29, 2025
Was there anything that you feel was outstanding?
She has a new doctor for me and she is very thorough make sure she takes her time and takes care of you
What could have been done to improve your experience?
She couldn't do anything better
Jul 28, 2025
Was there anything that you feel was outstanding?
I just have to say that both the nurse and Dr, Phillips exemplified what I believe is excellent patient care. I’ve bounced around to different PCPs over the past 10 years due to poor patient services, and am relieved to have found Dr. Phillips and to be under her care. Dr. Phillips took great notes, asked questions, didn’t rush my appointment, and generally seemed to care about my health and wellness as much as I do! This was my first primary care visit that actually felt like an establishing care appointment. I look forward to meeting my health goals and having Dr. Phillips as an accomplice to my wellbeing.
What could have been done to improve your experience?
N/A
Jul 26, 2025
Was there anything that you feel was outstanding?
My doctor is amazing! Awesome magnificent lady. I am so grateful to have a doctor that cares and understands
What could have been done to improve your experience?
Nothing
Jul 25, 2025
Was there anything that you feel was outstanding?
Dr. Phillips is both thorough and knowledgeable! I appreciate her professionalism and expertise. She follows up after hours and puts in the extra effort to give me confidence in her ability and concern for me. I’m impressed with her willingness to listen and trust her to help keep me healthy.
What could have been done to improve your experience?
Nothing, all was well!!!
Jul 23, 2025
Was there anything that you feel was outstanding?
Dr. Phillips and Nurse are wonderful.
What could have been done to improve your experience?
Nothing my visit was great.
Jul 23, 2025
Was there anything that you feel was outstanding?
Dr Phillips and her assistant were very nice and calm in a stressful appointment. I gave them 11 out of 10 stars.
Jul 22, 2025
Was there anything that you feel was outstanding?
Dr Phillips was exceptional. Her attentiveness and attention to my needs were exceptional.
What could have been done to improve your experience?
It was perfect.
Jul 22, 2025
What could have been done to improve your experience?
No improvements needed. Thank you
Jul 19, 2025
Was there anything that you feel was outstanding?
Dr. Phillips was extraordinary. She thoroughly listened to all of my current health concerns, and gave me sound suggestions/advice on what I should do to treat them. She talked me through each suggestion and why she suggested it, and made me feel very comfortable. I was happy with how relatable she was to me.
What could have been done to improve your experience?
N/A
Jul 14, 2025
Was there anything that you feel was outstanding?
Dr. Phillips seems to go the extra mile that many doctors do not bother doing. I truly feel seen and cared for as a patient with her.
What could have been done to improve your experience?
Nothing, all around good.
Jul 9, 2025
Was there anything that you feel was outstanding?
Dr phillips and her nurse was excellent
What could have been done to improve your experience?
Nothing, they
Jul 9, 2025
Was there anything that you feel was outstanding?
My doctor listened to me patiently as I talked about the recent death of sister. She did not try to rush me to get on to her next patient. She empathize with me and assured me that she was available if I needed help in coping with this situation. She took time to hear me. She complimented me on being up to date on my immunizations.
What could have been done to improve your experience?
Nothing!
Jul 9, 2025
Was there anything that you feel was outstanding?
The whole Team was (EXTRAORDINARY) I would not go anywhere else love this team. Keep up the excellent work.
What could have been done to improve your experience?
Nothing
Jul 5, 2025
Was there anything that you feel was outstanding?
The Doctor and the staff
What could have been done to improve your experience?
Nothing
Jul 2, 2025
Was there anything that you feel was outstanding?
I am enjoying my new doctor. First visit was AWESOME!!! She explained everything on my chart to me. First time I have ever had a relaxed visit. Everyone was outstanding!!!
What could have been done to improve your experience?
Not nothing
Jun 26, 2025
Was there anything that you feel was outstanding?
Dr. Victoria Garrett - Phillips is extraordinary!
What could have been done to improve your experience?
Nothing. Dr. Phillips is perfect. Thank you.
Jun 25, 2025
Was there anything that you feel was outstanding?
Everyone was amazing! The teamwork was outstanding 👏🏽
What could have been done to improve your experience?
N/A
Jun 10, 2025
Was there anything that you feel was outstanding?
I would recommend Dr. Phillips & BJC Medical Group to others.
Jun 3, 2025
Was there anything that you feel was outstanding?
Everything was exordinary
What could have been done to improve your experience?
It was perfect
May 31, 2025
Was there anything that you feel was outstanding?
Dr. Phillips attention to and care for my health was exceptional. She was patient, engaged, and clearly informed about the breadth of concerns we discussed. Excellent overall experience with her!
Apr 29, 2025
Was there anything that you feel was outstanding?
Everyone was very nice@
Apr 29, 2025
Was there anything that you feel was outstanding?
Dr. Phillips was very thorough and gave me explicit instructions and respected my decio
Apr 25, 2025
Was there anything that you feel was outstanding?
Both the RN and Physician took excellent care of me answered every question and was very helpful with my continuing care.
Apr 23, 2025
Was there anything that you feel was outstanding?
Dr. VICTORIA PHILLIPS explained my care to me very well.
Apr 18, 2025
Was there anything that you feel was outstanding?
The patience and listening of Dr Phillips was great.
Apr 11, 2025
Was there anything that you feel was outstanding?
Dr. Phillips is a great doctor who took the time and effort to understand what was going on with my health and in my life. She followed up on matters from previous visits and listened to my concerns. She also made sure that I understood her concerns. She is very pleasant and extremely professional. She is very knowledgeable and looks out for other issues that may arise in my health. She does a great job and I told her so.
Apr 11, 2025
Was there anything that you feel was outstanding?
Everyone was so kind. Dr. Phipps was wonderful too. This office gives me hope that the personal side of healthcare is still there! This office rocked it!
Apr 1, 2025
Was there anything that you feel was outstanding?
I feel confident that Dr. Phillips is going to give me the best advice on my health. She provided information and instructions on how to manage my health. I’m happy to have a caring doctor and to be in her care!
Mar 28, 2025
Was there anything that you feel was outstanding?
Staff went out of their way to explain everything that needed to be presented.
Mar 15, 2025
Was there anything that you feel was outstanding?
The staff as a whole was very polite and respectful. The visit was efficient and my care was satisfactory.
Mar 8, 2025
Was there anything that you feel was outstanding?
The overall staff and experience really put me at ease. I’ve been a patient at the Highland location for a very long time. Really love the new decor and interior design. Meeting Dr Phillips for the first time was very pleasant. I think I made the right choice selecting her as my new primary doctor. She was very prompt on feedback for my Lab results. And attentive to my needs & concerns
Mar 4, 2025
Was there anything that you feel was outstanding?
Dr Phillips was great! Very kind and relatable!
Feb 28, 2025
Was there anything that you feel was outstanding?
Dr Phillips was very thorough. I felt she actually listened to me and patiently explained findings and strategies to address my condition. It was my first visit with her and hope she can be my doctor for a long long time.
Feb 23, 2025
Was there anything that you feel was outstanding?
Dr. Phillips was very welcoming and personable. Although younger than other providers, very knowledgeable. I think I’m really going to enjoy being under her care.
Feb 14, 2025
Was there anything that you feel was outstanding?
Dr Phillips is engaging and is very good at explaining her thought
Feb 12, 2025
Was there anything that you feel was outstanding?
Dr. Phillips and her nurse are extraordinary.
Feb 8, 2025
Was there anything that you feel was outstanding?
The staff and Dr. Phillips were so kind and efficient. I appreciate their ability to listen and take my questions/concerns into consideration.
Jan 28, 2025
Was there anything that you feel was outstanding?
I had to find a new doctor because mine retired and he recommended her she was wonderful and her nurse was fabulous they were both the best ever
Jan 26, 2025
Was there anything that you feel was outstanding?
Dr Phillips, very kind, patient, answer my questions honestly and is concerned about my wellness. She is the only doctor that I have seen in the past year that has investigated my kidney condition to find out what's going on. I Love the interest and concern she takes in my health and well being.
Jan 3, 2025
Was there anything that you feel was outstanding?
Dr. Phillips was great.
Dec 31, 2024
Was there anything that you feel was outstanding?
Dr. Victoria was very kind. She and her staff. It was the best initial visit I have had.