Phillips, Victoria MD
Family Medicine
BJC Medical Group at the Highlands
Saint Louis, MO 63110 Directions
4.8 out of 5
174 verified ratings
174 Ratings, 92 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 20, 2025
Was there anything that you feel was outstanding?
Dr. Phillips
What could have been done to improve your experience?
Everything was great
Dec 8, 2025
Was there anything that you feel was outstanding?
I was very pleased with my first visit with Dr.Victoria Phillips. She's very professional, easy to talk to, welcoming, friendly and take the time listen.
What could have been done to improve your experience?
Absolutely nothing. I really like her.
Dec 4, 2025
Was there anything that you feel was outstanding?
Dr. Phillips is so thoughtful, caring and knowledgeable. She takes her time during our visit and answers all questions with simplicity and care.
What could have been done to improve your experience?
Everything was great.
Dec 2, 2025
Was there anything that you feel was outstanding?
Every thing was right, keep up the good work
What could have been done to improve your experience?
Noting
Nov 25, 2025
Was there anything that you feel was outstanding?
Dr. Phillips was awesome
Nov 25, 2025
Was there anything that you feel was outstanding?
This was my first visit with Dr. Phillips. I thought she was very attentive and knowledgeable. She is a good listener and will answer questions appropriately. She is caring and considerate. I appreciated her desire to get to know me and understand me as well.
What could have been done to improve your experience?
Nothing
Nov 22, 2025
Was there anything that you feel was outstanding?
Dr. Phillips from day one has always provided me with excellent care
What could have been done to improve your experience?
Nothing at this time
Nov 21, 2025
Was there anything that you feel was outstanding?
Yes, Dr. Phillips and the medical assistant
What could have been done to improve your experience?
Nothing
Nov 19, 2025
Was there anything that you feel was outstanding?
Dr. Phillips and the tech are always very polite and caring.
What could have been done to improve your experience?
Nothing
Nov 11, 2025
Was there anything that you feel was outstanding?
Dr Phillips us totally AMAZING!!!!!!!
What could have been done to improve your experience?
None
Nov 7, 2025
Was there anything that you feel was outstanding?
Dr Phillips and her team were terrific. I felt like they understood my concerns and spoke with about next steps in a way that was clear. Many doctors use too much medical jargon and make everything overwhelming, but Dr Phillips was very easy to speak with.
Nov 6, 2025
Was there anything that you feel was outstanding?
N/A
What could have been done to improve your experience?
Everything went well during our visit. The doctor was very attentive and informative.
Nov 5, 2025
Was there anything that you feel was outstanding?
Dr Phillips & her assistant Perry were efficient, caring & very welcoming. Next steps were verbal & documentation was given to me. I am very satisfied with the service I received.
Oct 30, 2025
Was there anything that you feel was outstanding?
Dr Phillips was, because she took time and patience with me as a patient.
What could have been done to improve your experience?
It was great
Oct 29, 2025
Was there anything that you feel was outstanding?
Because Dr. Victoria is amazing. I am a social worker in long term care referred. Thank you for accepting me as a patient.
Oct 28, 2025
Was there anything that you feel was outstanding?
well oiled machine. Everything and everyone worked well together to ensure my appointment went smoothly. They did a great job passing the baton! Always friendly and personable. Dr. Phillips is a great listener and knowledgeable.
Oct 28, 2025
Was there anything that you feel was outstanding?
Everyone was right on point serving with compassion and not slow about anything.
What could have been done to improve your experience?
Nothing
Oct 25, 2025
Was there anything that you feel was outstanding?
Dr. Phillips is very concerned about my health and I appreciate her kindness and expertise! She is an awesome person and doctor!
Oct 21, 2025
Was there anything that you feel was outstanding?
Dr Phillips is an amazing doctor! Happy to be among her patients. The medical assistant who aided her was also very courteous and quick to take care of me.
Oct 18, 2025
Was there anything that you feel was outstanding?
Dr. Philips
What could have been done to improve your experience?
Nothing
Oct 17, 2025
Was there anything that you feel was outstanding?
The amount of time and the thoroughness of the doctor. Made me feel she cared! Really went well for first time visit!
What could have been done to improve your experience?
Nothing comes to mind immediately.
Oct 16, 2025
Was there anything that you feel was outstanding?
Young Dr. Victoria is an EXCELLENT doctor! I am especially appreciative of the quality of time spent with me and the explanations given where needed. Her “bedside manner” is 💯.
What could have been done to improve your experience?
N/A
Oct 11, 2025
Was there anything that you feel was outstanding?
Dr. Phillips is excellent very very good listener patient and courteous. One of the best doctors I have ever had. I would highly recommend her to anyone.
What could have been done to improve your experience?
Nothing.
Oct 10, 2025
Was there anything that you feel was outstanding?
Dr spent an hour with me. It was great!
Oct 8, 2025
Was there anything that you feel was outstanding?
Dr. Phillips and the nurse that assisted me were fantastic! They truly took time to listen to my concerns and thoroughly discuss options. They were so kind about my medical anxiety and made me feel very comfortable.
Oct 6, 2025
Was there anything that you feel was outstanding?
This team of staff are awesome! Been with u guys a lot of years, but this staff is number one
What could have been done to improve your experience?
Nothing make no changes
Oct 3, 2025
Was there anything that you feel was outstanding?
Dr Phillips and her MA
Oct 1, 2025
Was there anything that you feel was outstanding?
Everything was well regulated
What could have been done to improve your experience?
Everything was done in a timely manner.
Oct 1, 2025
Was there anything that you feel was outstanding?
Dr. Victoria Garrett Phillips is an outstanding physician
What could have been done to improve your experience?
Nothing
Sep 30, 2025
Was there anything that you feel was outstanding?
The quality time, active listening, compassionate, knowledge, expertise. I feel like I'm being heard about my medical health and concerns. Very respectful humble person. I don't feel rushed.
What could have been done to improve your experience?
Nothing.
Sep 29, 2025
Was there anything that you feel was outstanding?
The entire staff was so good from the time you w a lk into the office and to the exam room, everyone was excellent..
What could have been done to improve your experience?
At this time I can't think of anything.
Sep 29, 2025
Was there anything that you feel was outstanding?
Always glad to see receptionist and Dr. Phillips. Dr. Phillips continously takes as much time is needed to speak with me regarding medical needs. I'm extremely grateful to have her for my PCP
What could have been done to improve your experience?
Nothing
Sep 15, 2025
Was there anything that you feel was outstanding?
My doctor was knowledgeable and understanding
What could have been done to improve your experience?
Nothing everything was excellent
Sep 11, 2025
Was there anything that you feel was outstanding?
Dr Phillips spent a good time going over my history and asking good questions. Very professional and thorough.
What could have been done to improve your experience?
Nothing it was excellent
Sep 7, 2025
Was there anything that you feel was outstanding?
Dr Phillips answered questions I had about my health concerns and made me feel knowledgeable about understanding how I can take care of myself to help myself stay healthy
What could have been done to improve your experience?
Nothing first time I got such an understanding on the whys of medicine and tests.
Sep 6, 2025
Was there anything that you feel was outstanding?
Enjoyed Dr Phillips. So pleasant and informative.
What could have been done to improve your experience?
Not one thing. The experience was A+. I truly enjoyed my visit.
Sep 6, 2025
Was there anything that you feel was outstanding?
So far all interactions with this office have been excellent .
What could have been done to improve your experience?
Nothing at this time
Sep 5, 2025
Was there anything that you feel was outstanding?
Dr. Victoria Phillips
What could have been done to improve your experience?
Nothing
Sep 4, 2025
Was there anything that you feel was outstanding?
Dr. Victoria Phillips was in a word OUTSTANDING!! Her thoroughness and unhurried approach was very much appreciated.I
What could have been done to improve your experience?
I can't think of anything, at this moment.
Aug 28, 2025
Was there anything that you feel was outstanding?
Dr. Phillips was amazing! I’d recommend her to anyone looking for a new doctor. She took her time with my questions and took great care of me during my first visit with her.
Aug 27, 2025
Was there anything that you feel was outstanding?
Yes, my nurse and Dr. Phillips.
Aug 22, 2025
Was there anything that you feel was outstanding?
Dr. Phillips is fantastic. She spends a lot of time with me, listens to me, and never makes me feel like I need to be rushed out.
Aug 20, 2025
Was there anything that you feel was outstanding?
Nothing
What could have been done to improve your experience?
Nothing at this time
Aug 19, 2025
Was there anything that you feel was outstanding?
Discussed everything I wanted to.
Aug 13, 2025
What could have been done to improve your experience?
All is well.
Aug 12, 2025
Was there anything that you feel was outstanding?
Dr
What could have been done to improve your experience?
Nothing
Aug 9, 2025
Was there anything that you feel was outstanding?
My second visit with Dr. Phillips: She's great, so far. Concerned about me. Asked what else she could do to help me.
Aug 8, 2025
Was there anything that you feel was outstanding?
Dr. Phillips seems knowledgeable and concerned about my health. I would highly recommend her to anyone.
What could have been done to improve your experience?
Nothing
Aug 1, 2025
Was there anything that you feel was outstanding?
The entire staff
What could have been done to improve your experience?
Nothing else
Jul 31, 2025
Was there anything that you feel was outstanding?
Everyone