Victoria Phillips, MD
Family Medicine
BJC Medical Group at the Highlands
1110 Highlands Plaza Dr East, Suite 220
Saint Louis, MO 63110 Directions
4.8 out of 5
274 verified ratings
274 Ratings, 100 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 23, 2026
What else would you like to say about your experience?
Very helpful. Dr. Phillips is very informed, informed me for everything that I need, explained everything really great, and all the staff was wonderful.
Apr 23, 2026
What else would you like to say about your experience?
I feel very confident with Dr. Phillips and her staff.
Apr 22, 2026
What else would you like to say about your experience?
My doctor was new and she did a really good job of making me able to ask questions and talk through all of my information. I wanted her to know.
Apr 21, 2026
What else would you like to say about your experience?
I’m happy with the care that I am receiving from Dr. Phillips and her staff.
Apr 20, 2026
What else would you like to say about your experience?
Very good experience. Thank you.
Apr 17, 2026
What else would you like to say about your experience?
Dr. Phillips was very accommodating. I had a broken arm which had to have surgery four weeks before my appointment. And she, I didn't even have to ask her. She let me sit in the chair. She didn't have me move. She took care of me. She did all the moving around. She asked a lot of questions that were very pertinent to how I was feeling with this broken arm and being kind of sad and depressed about being home down. And she was wonderful. I just wanted to add that there was a whole other layer of care there that I was appreciative of. Thank you.
Apr 16, 2026
What else would you like to say about your experience?
Everyone there treated me with respect and took the time to explain things and answer my questions thoroughly. They have always been friendly and professional.
Apr 10, 2026
What else would you like to say about your experience?
I absolutely love Dr Phillips. She’s kind, caring, and very professional and knowledgeable. Very informative and precise as well. She’s great!
Apr 10, 2026
What else would you like to say about your experience?
Everybody I encountered were patient, polite, good spirited.
Apr 6, 2026
What else would you like to say about your experience?
Since my first time meeting/visit with Dr.Phillips I have complete admiration for of her bedside manor as well as her genuine sense of caring for me.
Great addition to the Highlands .
Apr 4, 2026
What else would you like to say about your experience?
Dr. Phillips, I have recommended to my friend. My husband goes there, my friend goes there, and I am very satisfied with Dr. Phillips.
Apr 3, 2026
What else would you like to say about your experience?
I am most pleased with Dr. Phillips, especially being a young doctor. She's very attentive. She takes her time and explains things, and I have been most, most happy and proud of her. Thank you.
Apr 3, 2026
What else would you like to say about your experience?
The doctor and staff at Highlands very professional and caring and accurate!
Apr 2, 2026
What else would you like to say about your experience?
Y'all were very professional and I liked the doctor. And I would love to get my health back right with her knowledge. And I really thank her for being patient with me. I appreciate it.
Apr 2, 2026
What else would you like to say about your experience?
My experience with Dr.Phillips and staff was great.
Apr 1, 2026
What else would you like to say about your experience?
Dr Philips and her team are The Absolute Best Always provided a tier health care service.
Mar 31, 2026
What else would you like to say about your experience?
I really enjoy Dr. Victoria Phillips. She is always pleasant and is easy to talk to. One of the best doctors that I’ve ever had.
Mar 27, 2026
What else would you like to say about your experience?
Dr Phillips is an excellent provider for my daughter. She goes above and beyond to provide care for her. I really appreciate that.
Mar 26, 2026
What else would you like to say about your experience?
My appointment with Dr. Phillips went really, really well. This was my first appointment, first time meeting her and the staff. Everyone was very pleasant, very welcoming, very personable. And I would like to make a correction to my very first answer. It was hard to get this initial appointment with Dr. Phillips, but in my appointment with Dr. Phillips, it was very easy to schedule my next appointment. So I had a great overall experience.
Mar 18, 2026
What else would you like to say about your experience?
Things went well.
Mar 16, 2026
What else would you like to say about your experience?
Excellent care. Thank You!
Mar 14, 2026
What else would you like to say about your experience?
Professional and productive
Mar 13, 2026
What else would you like to say about your experience?
Great customer service
Mar 13, 2026
What else would you like to say about your experience?
Dr.Phillips is very knowledgeable and patient.
Mar 13, 2026
What else would you like to say about your experience?
As bad as I was feeling, the customer service was great.
Mar 12, 2026
What else would you like to say about your experience?
Great experience!!
Dec 20, 2025
Was there anything that you feel was outstanding?
Dr. Phillips
What could have been done to improve your experience?
Everything was great
Dec 18, 2025
Was there anything that you feel was outstanding?
I do appreciate that. Dr. Phillips had to complete a lengthy form for me but did not seem at all. Bothered or rushed throughout the process.
Dec 16, 2025
Was there anything that you feel was outstanding?
From the Intake at the front desk to Dr. Phillips are great.
What could have been done to improve your experience?
Nothing
Dec 8, 2025
Was there anything that you feel was outstanding?
I was very pleased with my first visit with Dr.Victoria Phillips. She's very professional, easy to talk to, welcoming, friendly and take the time listen.
What could have been done to improve your experience?
Absolutely nothing. I really like her.
Dec 4, 2025
Was there anything that you feel was outstanding?
Dr. Phillips is so thoughtful, caring and knowledgeable. She takes her time during our visit and answers all questions with simplicity and care.
What could have been done to improve your experience?
Everything was great.
Dec 2, 2025
Was there anything that you feel was outstanding?
Every thing was right, keep up the good work
What could have been done to improve your experience?
Noting
Nov 25, 2025
Was there anything that you feel was outstanding?
Dr. Phillips was awesome
Nov 25, 2025
Was there anything that you feel was outstanding?
This was my first visit with Dr. Phillips. I thought she was very attentive and knowledgeable. She is a good listener and will answer questions appropriately. She is caring and considerate. I appreciated her desire to get to know me and understand me as well.
What could have been done to improve your experience?
Nothing
Nov 22, 2025
Was there anything that you feel was outstanding?
Dr. Phillips from day one has always provided me with excellent care
What could have been done to improve your experience?
Nothing at this time
Nov 21, 2025
Was there anything that you feel was outstanding?
Yes, Dr. Phillips and the medical assistant
What could have been done to improve your experience?
Nothing
Nov 19, 2025
Was there anything that you feel was outstanding?
Dr. Phillips and the tech are always very polite and caring.
What could have been done to improve your experience?
Nothing
Nov 11, 2025
Was there anything that you feel was outstanding?
Dr Phillips us totally AMAZING!!!!!!!
What could have been done to improve your experience?
None
Nov 7, 2025
Was there anything that you feel was outstanding?
Dr Phillips and her team were terrific. I felt like they understood my concerns and spoke with about next steps in a way that was clear. Many doctors use too much medical jargon and make everything overwhelming, but Dr Phillips was very easy to speak with.
Nov 6, 2025
Was there anything that you feel was outstanding?
N/A
What could have been done to improve your experience?
Everything went well during our visit. The doctor was very attentive and informative.
Nov 5, 2025
Was there anything that you feel was outstanding?
Dr Phillips & her assistant Perry were efficient, caring & very welcoming. Next steps were verbal & documentation was given to me. I am very satisfied with the service I received.
Oct 30, 2025
Was there anything that you feel was outstanding?
Dr Phillips was, because she took time and patience with me as a patient.
What could have been done to improve your experience?
It was great
Oct 29, 2025
Was there anything that you feel was outstanding?
Because Dr. Victoria is amazing. I am a social worker in long term care referred. Thank you for accepting me as a patient.
Oct 28, 2025
Was there anything that you feel was outstanding?
well oiled machine. Everything and everyone worked well together to ensure my appointment went smoothly. They did a great job passing the baton! Always friendly and personable. Dr. Phillips is a great listener and knowledgeable.
Oct 28, 2025
Was there anything that you feel was outstanding?
Everyone was right on point serving with compassion and not slow about anything.
What could have been done to improve your experience?
Nothing
Oct 25, 2025
Was there anything that you feel was outstanding?
Dr. Phillips is very concerned about my health and I appreciate her kindness and expertise! She is an awesome person and doctor!
Oct 21, 2025
Was there anything that you feel was outstanding?
Dr Phillips is an amazing doctor! Happy to be among her patients. The medical assistant who aided her was also very courteous and quick to take care of me.
Oct 18, 2025
Was there anything that you feel was outstanding?
Dr. Philips
What could have been done to improve your experience?
Nothing
Oct 17, 2025
Was there anything that you feel was outstanding?
The amount of time and the thoroughness of the doctor. Made me feel she cared! Really went well for first time visit!
What could have been done to improve your experience?
Nothing comes to mind immediately.
Oct 16, 2025
Was there anything that you feel was outstanding?
Young Dr. Victoria is an EXCELLENT doctor! I am especially appreciative of the quality of time spent with me and the explanations given where needed. Her “bedside manner” is 💯.
What could have been done to improve your experience?
N/A