Lauren Phillips

Internal Medicine

444 Montgomery St

Chicopee, MA 01020 Directions

(413)594-3111

www.trinityhealthofne.org

4.5 out of 5

241 verified ratings

241 Ratings, 65 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 5, 2025
Diabetic followup with more info for me to be aware of.

Aug 1, 2025
PA Lauren Phillips is amazing and Dr. Shain excellent

Jul 30, 2025
Provided extra information on topics discussed.

Jul 29, 2025
My visit with the nurse practitioner overall went well. I went there with concerns about the pain I am experiencing in my joints in my hands and my concern for 1-2 fingers starting to curve. Not once did she look at my hands, that was unexpected.

Jul 28, 2025
Made sure I was up to date with medication

Jul 24, 2025
I felt she listened and understood my concerns. Very down to earth person.

Jul 21, 2025
Lauren was wonderful.

Jul 18, 2025
Lauren is very friendly and easy to ask questions about my well being and get answers.

Jul 17, 2025
Fantastic visit

Jul 15, 2025
She listened to me and was very informative. She was very kind. She wrote me a nice letter.

Jul 3, 2025
I am following up with her for my medical issue

Jun 26, 2025
Thorough medical evaluation and follow up.

Jun 24, 2025
Did not want to hear any concerns that I had appt very rushed

Jun 16, 2025
Her medical knowledge, kindness, ability to access problems are outstanding.

Jun 11, 2025
She was concerned and I was given relevant information

Jun 9, 2025
All good

Jun 3, 2025
Excellent

May 13, 2025
I would not choose her ever

May 12, 2025
Excellent service. Very knowledgeable

May 8, 2025
Curt, short, lack of interest in patient as a person

May 7, 2025
9

May 6, 2025
she was terrific.

May 5, 2025
Lauren and Anne are very dedicated in their field and with the patients.

May 1, 2025
Answered all my concerns, and scheduled follow-up care.

Apr 28, 2025
If they would take the time to really listen and not rushed out it will make a difference.

Apr 25, 2025
Very good

Apr 23, 2025
miscommunication regarding sending blood work in and getting results before seeing the provider

Apr 16, 2025
She is the best!

Apr 8, 2025
She listens!!!

Mar 27, 2025
Very pleasant experience

Mar 24, 2025
keep up the good work!

Mar 18, 2025
Attentive, courteous, efficient, friendly.

Mar 10, 2025
Bp check and review of meds

Mar 4, 2025
Great 👍

Feb 25, 2025
Lauren was very patient and helpful

Feb 25, 2025
Thank you

Feb 24, 2025
She was very patient and understanding of my hearing which was wonderful!

Feb 18, 2025
Does not rush you

Feb 11, 2025
Lauren put me at ease.

Feb 11, 2025
I hope to see Lauren again if I need any more help

Feb 10, 2025
Terrible!This provider left me questioning my care at Trinity I refuse to have another appointment with Lauren Phillips.

Jan 31, 2025
Ms. Phillips is very thorough, caring, pleasant and is great at figuring out and explaining problems.

Jan 29, 2025
I would rather see Lauren than anyone but I don't have a choice tell her thank you again

Jan 20, 2025
I found suggestions to be confusing compared to others doctors" instructions.

Jan 20, 2025
No further feed back at this time

Jan 17, 2025
Keep up the good work

Jan 10, 2025
Absolutely Lave her !!!

Jan 8, 2025
Overall not happy with response from care team

Dec 31, 2024
Lauren Phillips took the time to listen to my concerns and take the appropriate action.

Dec 30, 2024
Ms Phillips is very comprehensive when considering all factors of my concerns. Thank you.