Pemberton, Erinn MD

Family Medicine

BJC Medical Group at the Highlands

MO 63110 Directions

4.7 out of 5

73 verified ratings

73 Ratings, 16 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 20, 2026
What else would you like to say about your experience?
This was my establish-care visit with Dr. Pemberton, and I had a very positive experience. She took the time to listen to my concerns, explained things clearly, and made me feel comfortable throughout the appointment. I look forward to a long relationship

Mar 16, 2026
What else would you like to say about your experience?
I was treated with the utmost respect and courtesy.

Mar 14, 2026
What else would you like to say about your experience?
Very clean well organized office, staff was very attentive to your needs.

Mar 12, 2026
What else would you like to say about your experience?
I waited a few months for this appointment and was very impressed with the nurse/MA? that did my vitals and gave me my paperwork. I was less impressed with the provider. She said at the beginning of the appointment that we would go through my history and meds and then talk about my concerns. She was ready to walk out, handing me her card before asking me about my concerns. I had to stop her and tell her “actually, I wanted to ask you about something.” As someone that manages chronic pain it is very disheartening to have my first impression of a provider be that they don’t have time to hear out my concerns. I need a provider that will partner with me to improve my quality of life. She was helpful with my medications and very pleasant but I am hoping that next time I see her she will be more present and willing to listen during my visit.

Dec 19, 2025
Was there anything that you feel was outstanding?
Erin is amazing. She is the best doctor I’ve seen in my life.
What could have been done to improve your experience?
Nothing. It was perfect.

Dec 9, 2025
Was there anything that you feel was outstanding?
All The Staff Was Excellent

Dec 8, 2025
Was there anything that you feel was outstanding?
Every BJC staff member was professional, courteous and focused on providing quality medical care.

Nov 24, 2025
Was there anything that you feel was outstanding?
Dr. Pemberton is an amazing communicator and she explained everything I need for my care in detail.
What could have been done to improve your experience?
Nothing. Everyone was great

Nov 20, 2025
Was there anything that you feel was outstanding?
Erinn was thorough with asking about my medical history
What could have been done to improve your experience?
Nothing! It was great

Nov 20, 2025
Was there anything that you feel was outstanding?
Great service !!
What could have been done to improve your experience?
Everything was great!!

Nov 6, 2025
Was there anything that you feel was outstanding?
Doctor Pemberton was great, gave every indication she cared about my health and my participation in my health care. Didn't talk past me or around me talked directly to me.

Nov 5, 2025
Was there anything that you feel was outstanding?
I appreciate Dr. Pemberton being a good listener and being able to addressed my concerns in a structured manner. She also replied quick to my emails after the visit.

Nov 1, 2025
Was there anything that you feel was outstanding?
Dr Pemberton and the staff were all fantastic.

Oct 28, 2025
Was there anything that you feel was outstanding?
Very happy with my initial visit as my new GP!!

Oct 20, 2025
Was there anything that you feel was outstanding?
everyone was good

Oct 15, 2025
Was there anything that you feel was outstanding?
Dr. Pemberton was very attentive and thorough. I appreciated that she was proactive in suggesting tests and care and did not dismiss my concerns.