Kelsay Payton, PA

Orthopedic Surgery

5315 Elliott Dr, Suite 304

Ypsilanti, MI 48197 Directions

www.trinityhealthmichigan.org

4.9 out of 5

351 verified ratings

351 Ratings, 116 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 21, 2026
Friendly, thorough, asked the right questions and provided me with short term and long term options. Simply the best.

May 20, 2026
Kelsay remembered me and conversations/details from prior visits. She was helpful and encouraging at my follow up visit.

May 19, 2026
Kelsay Payton was listened carefully, asked appropriate questions and explained my option for short term pain mitigation and long term options. I was very satisfied with Kelsay and would not hesitate to have her as a PA again.

May 11, 2026
Kelsay was wonderful. She was empathetic when listening to my concerns and thoroughly answered my questions.

May 8, 2026
Kelsay listened attentively to my concerns and answered all my questions. I appreciate the time she spent with me.

Apr 28, 2026
Knowledgeable caring

Apr 28, 2026
She has great eye contact. Let's me know she was focused on me

Apr 8, 2026
The provider was fine. I wish I had asked more questions.

Apr 7, 2026
I feel she is genuinely interested in helping me feel better and really listen to my concerns.

Mar 31, 2026
Professional great smile

Mar 24, 2026
Courtesy listened and answered all my questions

Feb 25, 2026
Very courteous knowledgeable helpful to the patient.

Feb 23, 2026
Excellent experience with Kelsay. She is a knowledgeable and very good practitioner. She offered treatment options and pros and cons.

Feb 18, 2026
VERY POSITIVE!

Feb 11, 2026
As noted earlier, she was excellent - answered all of my questions in a clear, thorough and helpful way

Feb 6, 2026
Kelsay was informative, professional, and interpersonally pleasant.

Feb 3, 2026
Very Professional and informative providing insight for my complete care ,Thank you,

Jan 21, 2026
Professional, informative, and personable.

Jan 16, 2026
Great PA Promising career Compassionate, caring, understanding

Jan 14, 2026
KELSAY is great

Jan 9, 2026
I see why Dr Mcglaston has her in that position. She knows what she’s doing!!!!

Jan 7, 2026
Kelsay Payton is a skilled professional who takes time to listen to my concerns and to help me understand what I need to do next to improve.

Jan 7, 2026
She not only listen to me she heard my words. She patiently let me share, patient view point, my experience in hospital post op care after surgery. I needed to vent and she let me.

Dec 30, 2025
She is a skilled professional who took my concerns seriously and helped me understand the next steps that I need to take in scheduling care. She helped me understand the current progress in my post op healing (after left hip replacement).

Nov 18, 2025
Very pleasant & thorough in her post-op assessment

Oct 29, 2025
Kelsay is a great asset to the team.

Oct 29, 2025
Treated me like family … Kelsay even offered to make copies for my X-ray for my 5 year old grandson, who had so many questions about what was happening with his grandma knee.. lol. Office staff go above and beyond…

Oct 28, 2025
She explained what I had to do in order to get better.

Oct 21, 2025
Very nice and sweet.

Oct 21, 2025
Kelsay is a very approachable person. Very knowledgeable, efficient, friendly. Thank you.

Oct 17, 2025
Caring individual. Shows concern and compassion for me and my concerns

Oct 15, 2025
Kelsay Payton does an outstanding job.

Oct 15, 2025
Easy to talk to, very knowledgeable. Loved that she shared information with me about the actual surgery and how things went. Great experience.

Oct 11, 2025
Very knowledgeable and helpful. Answered all my questions and concerns about my issue.

Oct 10, 2025
Very knowledgeable and helpful

Oct 8, 2025
Caring very nice person. Efficient asks questions to me then after I gave her the answer she was always engaged with those answers. She is a very good physicians assistant

Oct 7, 2025
Clone her. If I was still in my medical practice, I would hire her.

Oct 1, 2025
Kelsay was very helpful in explaining things to me in a way that I understood clearly. I appreciated her attention and her expertise.

Sep 29, 2025
She is a very professional, knowledgeable, capable PA who is also friendly and helpful! My steroid shot for trochanteric bursitis was very successful.

Sep 26, 2025
Highly recommend Kelsay.

Sep 23, 2025
Please let her know how helpful my injection was!

Sep 10, 2025
She was straight to the point!!

Sep 6, 2025
Kelsey was very knowledgeable and showed concern over my issues and came up with a solution. I appreciate it.

Sep 5, 2025
Very happy with her knowledge and help.

Sep 2, 2025
It was an enjoyable meeting. She made me feel at ease.

Aug 27, 2025
Very informative. She took the time needed for my care and to address questions.

Aug 27, 2025
Great provider

Aug 21, 2025
Kelsay is very nice and knowledgeable …

Aug 21, 2025
Very nice and she did listen and best of all injection did not hurt

Aug 15, 2025
Friendly, informative and patient. Would recommend her in a heartbeat.