William K Payne , MD

Orthopedic Surgery

directory.franciscanhealth.org

4.7 out of 5

385 verified ratings

385 Ratings, 223 Comments

The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 7, 2026
I was very satisfied with how my visit went and how he explained to me the procedure of having surgery.
May 7, 2026
Prompt and thorough, gives time to be certain all is understood
May 7, 2026
As stated, I think Dr. Payne perhaps through no fault of his own, is over scheduled. I seen him over the years for other unrelated conditions, but honestly this is the first time, I have considered seeking another ortho Dr. My last interaction, he seemed distracted or uninterested not sure which in truly understanding my concerns over my course of prescribed treatment. I complained silently to myself. Left hoping my follow-up visit which was today, 5/7/26 would be better. Unfortunately, I will never know, because he was not present for the appointment.
May 6, 2026
Trust him
May 5, 2026
Great care, listens to me.
May 5, 2026
Dr. Payne and the orthopedic team has been my doctors for the last several years. They break down everything so that I can understand it. They explain why this is happening and even shows me pictures..
May 4, 2026
I appreciate their help and support
May 4, 2026
His concern and the ability to listen.
May 1, 2026
He was very patient and answered all my questions.
Apr 30, 2026
Nice and thorough
Apr 28, 2026
Dr Payne is extremely knowledgeable and skilled in his profession. He explains things in ways you can understand and he listens to your concerns. He invites you to be part of the process. I’m
Apr 27, 2026
He takes care of my husband
Apr 25, 2026
Severals friends have recommended Dr. William Payne to me as an excellent doctor. I from my experience agree also.
Apr 21, 2026
have already done so.
Apr 17, 2026
Love him! Knowledgeable, personable and excellent
Apr 16, 2026
Dr Payne is Great at his profession
Apr 15, 2026
Very healthful with my medical issues.
Apr 14, 2026
Professional and efficient.
Apr 9, 2026
You can only be seen for 1 issue at a time. If you have multiple issues happening you are forced to pick the most serious one at the moment. Thereby, forcing you to make another appointment which could be weeks out and having to incur another co-payment fee.
Apr 7, 2026
Great job on my surgery and healing process today!
Apr 7, 2026
Excellent service.
Apr 5, 2026
Dr Payne is great in listening.
Apr 3, 2026
He is very understanding and compassionate. Listens to my issues and help solve the problem.
Apr 2, 2026
Easy to talk to and shows concern
Apr 1, 2026
Dr. Payne listened and explained next steps and procedures with care. Much appreciated!
Mar 31, 2026
He is asks all the right questions, has great bedside manners, and makes me feel comfortable during care. He follows up w/ the necessary actions and listens to my concerns
Mar 30, 2026
Been with Dr. Payne for many years. He knows his stuff!
Mar 29, 2026
I feel like my concerns and questions are marginalized. I trust in what Dr. Payne says, but it is the manner in which it's conveyed that gives me concern.
Mar 29, 2026
I didn’t get to see him which was a disappointment but overall. I was ok this time.
Mar 28, 2026
Yes, Dr. Payne was very knowledgeable and listen
Mar 25, 2026
He worked wonders for me and kept me out of a wheelchair. He is not known for his bedside manner, but he tells you the truth and delivers the best results possible - or at least for me he has.
Mar 24, 2026
Dr Payne is very knowledgeable and caring for his patients. He is confident and capable to work with me as a long-time patient. I only come to the medical group because of him.
Mar 19, 2026
The reason why I would recommend Dr Payne , He did my rotator cuff surgery 11 years ago .The lights went out while I was in the middle of having my surgery. Bad storm that day He did my surgery with the stuff holding a flash light You can't beat that with a ten foot pole ! So yeah I recommend him !
Mar 18, 2026
Dr payne is very knowledgeable he explain things and involve you in explaining test results
Mar 11, 2026
great physician
Mar 10, 2026
Dr. Payne is a excellent provider and he assess the best possible treatment for each of his patients
Mar 10, 2026
Very compassionate and knowledgeable
Mar 10, 2026
His care and attitude toward his patients health care needs are very professional !
Mar 5, 2026
Skilled Friendly
Mar 5, 2026
He was thorough and offered options for maintaining my pain.
Mar 4, 2026
Dr. Payne was brusque and concise, due to his case load, I'm sure. I appreciated his patience in answering my questions as he explained my ex-ray and treatment options. I even managed to get a smile out of him before he left the room. :)
Feb 24, 2026
Takes a personal interest in his patients.
Feb 24, 2026
He does good work. Hard to catch up with.
Feb 24, 2026
Good Physican
Feb 19, 2026
I got good results.
Feb 18, 2026
Caring, attentive, responsive and knowledgeable
Feb 17, 2026
Excellent bed side manner and an expert in his field.
Feb 17, 2026
Dr.Payne takes good care of his patients.
Feb 16, 2026
Professional, knowledgeable, and concerned about his patients.
Feb 11, 2026
Good health care and helpful employees.