William K Payne , MD
Orthopedic Surgery
Franciscan Health Orthopedics Olympia Fields
20201 South Crawford Avenue, Suite 1400
Olympia Fields, IL 60461 Directions
4.6 out of 5
465 verified ratings
465 Ratings, 178 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 8, 2025
Dr. Payne is an amazing surgeon, experienced, backed by a friendly and professional staff.
Jan 7, 2025
explains things so I can understand them
Jan 5, 2025
Hard to get a appointment
Dec 31, 2024
He’s great! Only criticism is the time allotment to see patients. Sometimes appointments feel rushed because he’s so busy and it doesn’t leave time to answer questions
Dec 31, 2024
Because Dr. Payne deserves it.
Dec 29, 2024
Best Dr. Ever
Dec 27, 2024
On time I was very satisfied with all services provided he very professional
Dec 26, 2024
Great clinician.
Dec 26, 2024
very professional and friendly
Dec 24, 2024
Personal
Dec 23, 2024
Very professional
Dec 20, 2024
He didn’t see me yesterday but very pleased with Dr. [ ].
Dec 19, 2024
It was told the Dr. doesn’t call his patients
or talk to them over the phone!
-Retired Dr. [ ] cared more about his patients.
-Had to wait a month to see Dr. Payne while in pain from a car hit/run injury.
-Was told he don’t make/talk to patients
on phone.
-I had United Healthcare to call and per them, I called to see if someone canceled.
That didn’t work!
-My appointment was for 2pm. I had a quick
x-ray and then a long wait. I was there until
4:35pm.
-I only saw a female medical student and a
a male medical doctor or resident!
-Dr. Payne did not see me! He did not come in my room.
-I was not examined/looked at!
-That night my daughter looked at my back and said it was bruised at T12 area!!!
-I saw Dr. Payne as I left walking down the
hall with residents/medical students!
-Very disappointed about Dr.Payne’s customer service.
Dec 17, 2024
Very knowledgeable
Dec 17, 2024
Been going to him a long time he's a very excellent Orthopedic Dr.
Dec 12, 2024
Very knowledgeable
Dec 11, 2024
Proactive doctor, tries to pinpoint the health issue with various tests if necessary.
Dec 10, 2024
Dr Payne provided exceptional care throughout my visit he was
very knowledgeable and attentive to my concerns.Dr.Payne explained everything clearly. I would highly recommend him to anyone needing Medical Care.
Dec 8, 2024
Good doctor!
Dec 6, 2024
He was a amazing Doctor for me, he did a great job on right and left totally knee replacement.
Dec 6, 2024
Dr Payne gave me 'honest' answers to my questions along with suggestions. I feel comfortable with him.
Dec 5, 2024
i will always see him so knowledgeable.
Dec 3, 2024
Dr. Payne has taken care of my orthopedic problems for more than thirty years. He has always listened at tentatively to me explaining problems and take care in finding the exact problems and the proper treatment. I feel very comfortable following his directions and each time my condition improved.
Dec 2, 2024
Great demeanor, he listens & reassures
Nov 28, 2024
He's good he knows about the hand
Nov 26, 2024
Dr. Payne understood my concern of repeating physical therapy again without any other assessments/testing. So her referred me to obtain an MRI and chiropractic services.
Nov 26, 2024
Nice doctor and he was very helpful with all of my questions
Nov 26, 2024
Good Doctor
Nov 23, 2024
Easy to get appointment.
Nov 22, 2024
Listened carefully to my concerns.
Nov 20, 2024
I met him only briefly and he seems very sincere. I have a follow up appointment with Dr. Payne in about 7 weeks.
Nov 19, 2024
Like the fact that he listens. And appreciate his beside manners.
Nov 18, 2024
Unable to see him on in a timely manner.
Nov 16, 2024
A none personal Doctor, but answers your questions and will tell you what you need to do
Nov 14, 2024
He has a good bedside manner, and his team of students and residents are very good.
Nov 7, 2024
Only saw once for a few minutes. Was not available for Nov 7 visit. Can not get an appointment for very painful knees for 1.5 mo.
Nov 5, 2024
do not know others to recommend
Nov 5, 2024
Great doctor
Nov 4, 2024
Dr Payne is extremely knowledgeable in his field. He ensures you understand everything regarding your condition and explains your options. He works with you to attain the outcome you are hoping for. I found if you listen to him and follow his instructions the recovery is amazing
Nov 3, 2024
Dr Payne is the best ever the man the myth the legend!
Oct 31, 2024
Very professional and personable
Oct 29, 2024
Very informative and honest!!!
Oct 29, 2024
Up front and honest assessment of my situation and solutions.
Oct 25, 2024
It is about the patient full range of health. bed side manner and expertise. Thank you team.
Oct 25, 2024
Dr. Payne is the best ortho doctor.
Oct 24, 2024
very kind and explain and waited for questions
Oct 24, 2024
They understood your needs and was willing to listen that is what they deserve a number 10
Oct 24, 2024
Very attentive and caring
Oct 24, 2024
Dr. Payne and his staff do great work!
Oct 20, 2024
Very nice and thorough