William K Payne , MD

Orthopedic Surgery

Franciscan Health Orthopedics Olympia Fields

20201 South Crawford Avenue, Suite 1400

Olympia Fields, IL 60461 Directions

(708) 679-2310

www.franciscanhealth.org

4.6 out of 5

444 verified ratings

444 Ratings, 223 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 20, 2025
Can't say, never met him...His associates care for the patients. You can talk with him, if requested.

Mar 20, 2025
I pray that he would treat them as nicely and with respect as he has treated me through the years I have known him God bless him and his dad

Mar 18, 2025
He has always been patient and great bedside manners. He listens to the issue and addresses my issues immediately. Very thorough and responsive.

Mar 18, 2025
I found him to be compassionate, friend and professional.

Mar 16, 2025
They are all trustworthy

Mar 15, 2025
for me it's maybe just the way he interacts with me. He doesn't make be feel rushed and asks if he's answered all my questions, but there's still the feeling that he's just going through the motions.

Mar 13, 2025
He is concerned and shows empathy and very helpful with my care

Mar 13, 2025
Doctor was very informative and polite. Gave me some options. Very much appreciate.

Mar 11, 2025
listens, sense of humor, and care for patient.

Mar 10, 2025
He is a good surgeon with a great staff.

Mar 5, 2025
Okay

Mar 4, 2025
An extremely informative and intelligent person who provides a thorough explanation of current medical situation.

Mar 3, 2025
The Doctor explained everything. He answered all questions and concerns.He also, made I knew and understood what The MRI showed. He made sure I could explain what Happened to me if asked.

Mar 2, 2025
Dr. Payne really cares

Feb 26, 2025
Excellent Dr but didn’t see him on postoperative visit

Feb 26, 2025
Wonderful doctor & staff, waited too long this visit.

Feb 25, 2025
Great doctor

Feb 24, 2025
Dr. Payne is knowledgeable and kind.

Feb 21, 2025
He explains things so that a child can understand each procedure and the answers to questions you might have.

Feb 19, 2025
Too long of a wait time . First your interviewed by medical assistant, then nursing student, then resident staff followed by Dr. for a total wait time from arrival to discharge of 2.15 hrs.

Feb 18, 2025
Good medical advice which was consistent with my expectations

Feb 18, 2025
Again very good care.

Feb 18, 2025
Explains everything he does and why.

Feb 17, 2025
I did not meet personally with Dr Payne but did see his intern who met with the team

Feb 13, 2025
10 out of 10 excellent 5 stars

Feb 13, 2025
I liked him. Very nice and professional and explained things very well.

Feb 10, 2025
I trust Dr.Payne, l truly think he's very dedicated to his field of helping people, and is an expert at it.

Feb 8, 2025
Dr. Payne is wonder, however, I don't know anyone that needs orthopedic services at this time.

Feb 6, 2025
He’s a great surgeon!

Feb 4, 2025
His knowledge, care and concern him and his staff has for my care

Feb 4, 2025
Personable and professional

Feb 4, 2025
He’s very patient with me and he listens to my questions

Feb 2, 2025
He is a good doctor.

Jan 30, 2025
Professional

Jan 21, 2025
Dr Payne provide a through explanation based on current information available and ordered additional test for a more conclusive diagnosis.

Jan 21, 2025
I've seen Dr. Payne before and liked his care. However, since he is busy I had to wait an awfully long time during my appointment. My appointment was 10:15 am, but no one saw me until after 11:30 am. I didn't leave until after noon. That is a long time to be sitting there.

Jan 21, 2025
Long wait time more than 3 hours and only for 3 minutes he saw me

Jan 20, 2025
Very knowledgeable of patients needs.

Jan 18, 2025
Location is close to my home

Jan 16, 2025
I think Dr. Payne is. Good Surgeon. However, the follow up after surgery has some flaws in my opinion. Istanbul was difficult to get follow up appointments with him after surgery and while I am sure he is very busy, interns need to be supervised more closely. I think seeing them instead of Dr. Payne on my second appointment after surgery was a mistake. If Dr. Payne or another orthopedic doctor would have been present for my second appointment after surgery, the scar tissue that I was told that I had on my third doctors appointment could have been addressed sooner.

Jan 15, 2025
He has helped me a lot broken hip wrist and hand surgery

Jan 15, 2025
I have had previous experience with his service and staff. God couldn't have sent me to a better place

Jan 14, 2025
No bs told as it is and hope shot does the trick it has so far.

Jan 14, 2025
He listened to me.

Jan 10, 2025
Professional, clear, and concise explanation of treatment and surgery plan in a reassuring manner. Prompt response to questions and/or concerns and excellent compassionate follow- up care.

Jan 8, 2025
Dr. Payne is an amazing surgeon, experienced, backed by a friendly and professional staff.

Jan 7, 2025
explains things so I can understand them

Jan 5, 2025
Hard to get a appointment

Dec 31, 2024
He’s great! Only criticism is the time allotment to see patients. Sometimes appointments feel rushed because he’s so busy and it doesn’t leave time to answer questions

Dec 31, 2024
Because Dr. Payne deserves it.