William K Payne , MD
Orthopedic Surgery
Franciscan Health Orthopedics Olympia Fields
20201 South Crawford Avenue, Suite 1400
Olympia Fields, IL 60461 Directions
4.6 out of 5
452 verified ratings
452 Ratings, 213 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Mar 5, 2025
Okay
Mar 4, 2025
An extremely informative and intelligent person who provides a thorough explanation of current medical situation.
Mar 3, 2025
The Doctor explained everything. He answered all questions and concerns.He also, made I knew and understood what The MRI showed. He made sure I could explain what Happened to me if asked.
Mar 2, 2025
Dr. Payne really cares
Feb 26, 2025
Excellent Dr but didn’t see him on postoperative visit
Feb 26, 2025
Wonderful doctor & staff, waited too long this visit.
Feb 25, 2025
Great doctor
Feb 24, 2025
Dr. Payne is knowledgeable and kind.
Feb 21, 2025
He explains things so that a child can understand each procedure and the answers to questions you might have.
Feb 19, 2025
Too long of a wait time . First your interviewed by medical assistant, then nursing student, then resident staff followed by Dr. for a total wait time from arrival to discharge of 2.15 hrs.
Feb 18, 2025
Good medical advice which was consistent with my expectations
Feb 18, 2025
Again very good care.
Feb 18, 2025
Explains everything he does and why.
Feb 17, 2025
I did not meet personally with Dr Payne but did see his intern who met with the team
Feb 13, 2025
10 out of 10 excellent 5 stars
Feb 13, 2025
I liked him. Very nice and professional and explained things very well.
Feb 10, 2025
I trust Dr.Payne, l truly think he's very dedicated to his field of helping people, and is an expert at it.
Feb 8, 2025
Dr. Payne is wonder, however, I don't know anyone that needs orthopedic services at this time.
Feb 6, 2025
He’s a great surgeon!
Feb 4, 2025
His knowledge, care and concern him and his staff has for my care
Feb 4, 2025
Personable and professional
Feb 4, 2025
He’s very patient with me and he listens to my questions
Feb 2, 2025
He is a good doctor.
Jan 30, 2025
Professional
Jan 21, 2025
Dr Payne provide a through explanation based on current information available and ordered additional test for a more conclusive diagnosis.
Jan 21, 2025
I've seen Dr. Payne before and liked his care. However, since he is busy I had to wait an awfully long time during my appointment. My appointment was 10:15 am, but no one saw me until after 11:30 am. I didn't leave until after noon. That is a long time to be sitting there.
Jan 21, 2025
Long wait time more than 3 hours and only for 3 minutes he saw me
Jan 20, 2025
Very knowledgeable of patients needs.
Jan 18, 2025
Location is close to my home
Jan 16, 2025
I think Dr. Payne is. Good Surgeon. However, the follow up after surgery has some flaws in my opinion. Istanbul was difficult to get follow up appointments with him after surgery and while I am sure he is very busy, interns need to be supervised more closely. I think seeing them instead of Dr. Payne on my second appointment after surgery was a mistake. If Dr. Payne or another orthopedic doctor would have been present for my second appointment after surgery, the scar tissue that I was told that I had on my third doctors appointment could have been addressed sooner.
Jan 15, 2025
He has helped me a lot broken hip wrist and hand surgery
Jan 15, 2025
I have had previous experience with his service and staff. God couldn't have sent me to a better place
Jan 14, 2025
No bs told as it is and hope shot does the trick it has so far.
Jan 14, 2025
He listened to me.
Jan 10, 2025
Professional, clear, and concise
explanation of treatment and surgery plan in a reassuring manner. Prompt response to questions and/or concerns and excellent compassionate follow- up care.
Jan 8, 2025
Dr. Payne is an amazing surgeon, experienced, backed by a friendly and professional staff.
Jan 7, 2025
explains things so I can understand them
Jan 5, 2025
Hard to get a appointment
Dec 31, 2024
He’s great! Only criticism is the time allotment to see patients. Sometimes appointments feel rushed because he’s so busy and it doesn’t leave time to answer questions
Dec 31, 2024
Because Dr. Payne deserves it.
Dec 29, 2024
Best Dr. Ever
Dec 27, 2024
On time I was very satisfied with all services provided he very professional
Dec 26, 2024
Great clinician.
Dec 26, 2024
very professional and friendly
Dec 24, 2024
Personal
Dec 23, 2024
Very professional
Dec 20, 2024
He didn’t see me yesterday but very pleased with Dr. [ ].
Dec 19, 2024
It was told the Dr. doesn’t call his patients
or talk to them over the phone!
-Retired Dr. [ ] cared more about his patients.
-Had to wait a month to see Dr. Payne while in pain from a car hit/run injury.
-Was told he don’t make/talk to patients
on phone.
-I had United Healthcare to call and per them, I called to see if someone canceled.
That didn’t work!
-My appointment was for 2pm. I had a quick
x-ray and then a long wait. I was there until
4:35pm.
-I only saw a female medical student and a
a male medical doctor or resident!
-Dr. Payne did not see me! He did not come in my room.
-I was not examined/looked at!
-That night my daughter looked at my back and said it was bruised at T12 area!!!
-I saw Dr. Payne as I left walking down the
hall with residents/medical students!
-Very disappointed about Dr.Payne’s customer service.
Dec 17, 2024
Very knowledgeable
Dec 17, 2024
Been going to him a long time he's a very excellent Orthopedic Dr.