The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 26, 2025
Dr. Jim is a professional, caring and compassionate doctor.
Aug 14, 2025
Dr Passinault and the entire staff are well informed about my condition and concerns.
Aug 13, 2025
As a long term patient, I appreciate your professional care.
Aug 13, 2025
Dr. Passinault is caring, an excellent listener, and gives clear, helpful advice. He is an excellent physician.
Aug 11, 2025
It was a pleasure to meet him, and I am looking forward to seeing him in the future
Aug 11, 2025
Dr Passinault cares for three generations of our family! We have a deep respect and appreciation for his knowledge, kindness and gentle bedside manners.
Aug 11, 2025
Dr. James Passinault is the BEST doctor anyone could ask for.
Jul 31, 2025
I consider Dr. Jim Passinault to be the best Doctor in West Michigan!
Jul 22, 2025
He is very attentive and answers all questions that are asked, making sure we understand the answers.
Jul 9, 2025
a very good eye contact and listener skills.
Jul 2, 2025
Excellent!
Jul 1, 2025
As far as I am concerned, he is the best.
Jul 1, 2025
always courteous and attentive
Jun 30, 2025
Wonderful Doctor and man.
Jun 30, 2025
Amazing physician, excellent caring, super intelligent and diagnostician
Jun 27, 2025
The providers, beyond normal expectations, also removed a build-up of earwax which helped my hearing
Jun 26, 2025
Very competent, professional, caring and helpful.
Jun 26, 2025
I always feel my questions are thoughtfully answered and never considered unnecessay.
Jun 26, 2025
Dr. is very personable and caring with his patients.
Jun 18, 2025
Etta. Has so much confidence & trust for Dr Passinault & his team. She looks for to her check-ups.
Jun 5, 2025
Perfect.
Jun 4, 2025
The Doctor answered all of my questions, and gave great explanations!
May 30, 2025
A Great Doctor
May 29, 2025
a great experience beginning to end.
May 22, 2025
Great listener and communicator. Very sincere and caring
May 19, 2025
Thanks for your excellent care.
May 16, 2025
I always feel heard and never rushed.
May 15, 2025
Always attentive and respectful
May 14, 2025
Excellent all around!!
May 8, 2025
Didn’t seem rushed. Listened. Recommended.
May 7, 2025
Had a good feeling about their knowledge of me as a longtime patient
Apr 30, 2025
Always a good appointment
Apr 17, 2025
Skilled physician, warm and caring, practical, always watching out for his patients’ health and meaningful living.
Apr 2, 2025
Great group
Mar 27, 2025
Dr. Passinault is very passionate about his patients and I’m happy that he is my doctor.
Mar 21, 2025
Great and thorough Dr. I don’t really like the templates reports though. They always say a lot of things were done and discussed which weren’t done or discussed at all. Seems like it’s just CYA and otherwise not helpful in my patient record.
Mar 17, 2025
I feel well taken care of!
Mar 13, 2025
Not always attentive to my feedback, suggestions, ideas
Mar 12, 2025
Grateful for excellent care.
Mar 11, 2025
Unfortunately, my last visit with this provider as he leaves our clinic.
Mar 10, 2025
Thankful for a good DR like Dr.Passinault
Mar 5, 2025
Comfortable, non stressed appointment. Never rushed, quality time.
Feb 28, 2025
Everything is always excellent with anyone in this office! I can't say enough good things about all of them.
Feb 26, 2025
Dr. James Passinault was well prepared for my visit. He had read all the materials I sent him through the MyHealth portal.
Feb 25, 2025
Doctor is wonderful. I'm very unhappy with him leaving Clark no I'm without a doctor.
Feb 10, 2025
Super experience
Feb 3, 2025
I look forward to my annual checkup with Dr. Passinault. Each staff member I come in contact with is genuinely attentive to me and my health. his nurse, the resident working with him, and the time he invests in me, give me the opportunity to review my health concerns fully. I am never rushed, or feel like another “box checked off.” They are professional, personable, excellent listeners, and provide me with answers and options for issues I may have. They are human. Real. I am blessed in today’s world to have the quality of care I receive there. Dr. Passinault is a gifted physician, a person I totally trust with my health and wellbeing.
Feb 3, 2025
Always a very personable and professional interchange during my visits and responds to my questions and concerns in a very professional and prompt manner.manner.
Jan 30, 2025
Excellent care
Jan 23, 2025
I always feel listened to, committed to find the answe and treated so kindly by this staff