106 Ratings, 47 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 7, 2025
Very knowledgeable and helpful. Answered all my questions happily
Apr 1, 2025
Very professional and friendly
Mar 26, 2025
Good service from front desk and especially from Dr. Gjertson. She was warm and personable, got right down to business and did some great assessment and problem solving.
Mar 22, 2025
Pam is always very cheerful and accommodating. She goes over and above to help me with any problems I have.
Mar 13, 2025
She is caring to her patients and thorough in the hearing aid cleaning.
Mar 12, 2025
Dr. Gjertson is personable and easy to talk to, and seems quite competent.
Mar 12, 2025
She got me in and out in a timely manner.
Mar 7, 2025
Very pleasant and very competent!
Feb 28, 2025
Great experience
Feb 27, 2025
Pam’s attitude was that of someone who enjoyed her job of serving people .
Feb 21, 2025
Very friendly!
Feb 19, 2025
Dr Gjertson is a great audiologist. She and Dr Cook do their best to manage a growing list of patients. Shannon needs additional resources.
Jan 31, 2025
Excellent service
Jan 26, 2025
Very professional, made me feel at ease and answered any questions that I had… very confident in her abilities!
Jan 22, 2025
Pam is always very helpful, patient and understanding. I highly recommend her.
Jan 20, 2025
Pamela made me feel comfortable during the procedure.
Jan 16, 2025
Feel very comfortable knowing that this provider is there to service my hearing aid needs.
Jan 8, 2025
Great audiologist. She went above and beyond
Dec 31, 2024
She made an appointment for me to see my main doctor to follow up with my ear.
Dec 17, 2024
Dr. Pam was friendly, efficient, and professional.
Dec 15, 2024
Wonderful provider
Dec 5, 2024
Her professionalism was.very impressive!
Dec 4, 2024
Good customer service and friendly communication
Nov 27, 2024
Explained everything that was being done and why.
Nov 21, 2024
Very happy with service!
Oct 18, 2024
Good care. Thoughtful.
Oct 15, 2024
I liked her, she made me relaxed about the procedure
Oct 4, 2024
Keep doing like you’re doing
Oct 1, 2024
Excellent service
Sep 28, 2024
Problem was addressed and solved quickly.
Sep 27, 2024
Very knowledgeable and helpful
Sep 26, 2024
Polite professional good care.
Sep 26, 2024
Pamela is a great asset for Shannon and she understands the patients needs!
Sep 25, 2024
Punctual and knowledgeable.
Sep 18, 2024
She was so nice and kind and explained what was going to happen.
Sep 16, 2024
A great addition to your staff!
Aug 13, 2024
She was very interested why I was there
Aug 13, 2024
She is so pleasant and very thorough
Aug 7, 2024
Excellent service. Professional. Answered all questions. Friendly.
Jul 30, 2024
She was very informative, thorough and cared.
Jul 20, 2024
Appreciate it effort to make my hearing better and solve my dizziness problems
Jul 7, 2024
She was terrific. Glad she is now a part of Shannon.
Jun 24, 2024
She helped me feel better.
Jun 23, 2024
Pamela is so terrific. Professional, knowledgeable, great at explaining and listening.
Jun 20, 2024
Very polite and knowledgeable!
Jun 20, 2024
She has just returned to practice to take some pressure off of Dr. Cooke. She seemed competent and was very friendly and approachable.
Jun 17, 2024
She was very proficient, and nice, she put my 5 year old at ease.