Pamela Orellana Chasi, MD

Family Medicine

(201) 330-8747

doctors.hackensackmeridianhealth.org

4.9 out of 5

274 verified ratings

274 Ratings, 46 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 30, 2026
The doctor and staff did an excellent job.

Apr 21, 2026
This was my first visit to the office and I had a good experience from making appointment to interaction with office staff. Dr Orellana listened and we were able to discuss course of treatments

Apr 20, 2026
Thank you for you professionalism and attentiveness during the visit

Apr 15, 2026
They are great. Front office might need a little help but I understand they're probably overwhelmed

Apr 15, 2026
Todo bien

Mar 30, 2026
👍🏼

Mar 25, 2026
Fantastic service as always.

Mar 22, 2026
Reception and completion executed with excellence.

Mar 11, 2026
They are very helpful and knowledgeable. I should have come here long ago.

Mar 9, 2026
She explained everything very good

Mar 6, 2026
It was very good

Feb 16, 2026
Outstanding

Feb 1, 2026
Very nice and clean with polite and respectful staff

Jan 21, 2026
Very positive experience with Dr. Orellana, feel very comfortable with her recommendation.

Dec 30, 2025
It was a great visit overall, staff was helpful and friendly. Forms were filled out ahead of time online

Dec 22, 2025
we were with our toddler during the visit and they were so understanding! thank you

Dec 17, 2025
No, you did everything perfect. Totally happy.

Dec 11, 2025
Dr. Orellana, is always very courteous and always shows concern for my overall health.

Dec 8, 2025
Always clear & professional.

Dec 4, 2025
This practice is very professional the staff is warm and polite. Dr Orellana is the most caring Dr. she explains everything very carefully makes sure that you understand. It's nice to have a female Dr.

Nov 13, 2025
Yes, for me, it was a good doctor. I give 10 for everything, but that's a great doctor. I'm glad to meet her. Thank you.

Nov 13, 2025
Everything went smoothly and she is respectful and very detailed with my overall health. Like the fact that no time has been wasted for waiting.

Nov 12, 2025
I really liked the attention and friendliness of the office staff.

Nov 4, 2025
Dr Orellana answered my question, she shows knowledge about my situation, guide and provide me advice.

Oct 29, 2025
Dr. Orellana is a wonderful doctor who really cares about her patients and I always feel that she is doing her absolute best to take care of me. I would recommend her highly to anyone who is looking for excellent care.

Oct 20, 2025
I received respect and professionalism as well as friendly treatment from all the office staff.

Oct 14, 2025
Yes, my experience was very good. I expect to have future care with the doctor. I had a very good experience. I appreciate everything. Thank you so much.

Oct 13, 2025
I am very pleased & satisfied that I have found an excellent empathetic doctor in Dr Pamela Orellana-Chasi !!

Oct 10, 2025
DR Orellana is wonderful Doctor.

Sep 29, 2025
It was an excellent visit, an excellent experience. I am very happy.

Sep 25, 2025
Dr Orellana is professional and attentive. She is pleasant and put me at ease. The staff is organized and friendly.

Sep 23, 2025
Excellent

Sep 17, 2025
They didn't treat me well, there was no empathy, and it took a long time to give me the medicine.

Sep 10, 2025
Yes, the doctor, it was my first time seeing her and she was excellent. She was, she listened to me. She gave me good responses. Everyone in her office who assisted me, they were very professional, very nice. I think this was the first time where I ever felt like a doctor actually listened to me and didn't rush me out of her office. She was excellent. And I definitely am going to make her my primary care physician. She was wonderful. Thank you.

Aug 26, 2025
Great staff-polite & attentive.

Aug 22, 2025
All good thanks.

Aug 19, 2025
Going to see Dr. Pamela was awesome. She really listened to what I had to say. She helped me find resources that I was looking for. We discussed my mental health, my weight. She was really respectful, really cordial. She definitely took the time to listen to me. She was just like all around fantastic. The nursing staff was fantastic as well. One nurse in particular, I forget her name, but she, Was really patient with me when it came to withdrawing blood, the whole staff, which is really kind and respectful and super super efficient. I would highly recommend seeing Dr Pamela and really any healthcare provider that comes from that office.

Aug 19, 2025
I love it

Aug 18, 2025
Very good Doctors..!!

Aug 14, 2025
I would like to call the office directly without calling another number to request a call transfer.

Aug 8, 2025
When actually talking to the doctor, she was very well informed. She made everything feel comfortable. She gave helpful feedback and listened to everything that I said. The main thing that I feel like needs work is a lot of the nursing and assistant staff that was there did make me feel uncomfortable and unwelcomed all the way up leading to the primary care doctor. Like some of the nurses were very, short and rude and pushy and judgmental and it made me feel unwelcomed. But the second the doctor stepped in, she calmed my nerves and I felt like you're a very good caregiver. I just feel like some of your nurses are a little rough around the edges.

Jul 22, 2025
Over great experience. Fast and efficient.

Jul 2, 2025
Excellent kindness.

Jun 20, 2025
Dr. Orellana is a great provider. She's very attentive, has a great bedside manner. She's knowledgeable. I would recommend her to anyone.

Jun 16, 2025
Dr. Orellana is an excellent professional. Yes, I want to express my thankfulness every time I'll be with her. Thank you.

Jun 10, 2025
Yep. My provider was excellent. I have nothing to say, but good things about it. And I would recommend Hotek to anybody. Okay. Thank you very much.