Oxana Douglas, MD

Immediate Care

801 Vanderbilt Beach Rd

Naples, FL 34108 Directions

(239) 624-8220

nchdoctors.org

4.9 out of 5

109 verified ratings

109 Ratings, 45 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 1, 2025
Very minimal wait time

Sep 10, 2025
The Best Doctors, Nurses and Very Friendly Receptionist’s.

Sep 4, 2025
Everything was outstanding.

Sep 3, 2025
No waiting time addressed the issue quickly.

Sep 2, 2025
Nice, clean office and waiting area. Dr and nurse took the time to explain things and genuinely cared

Aug 26, 2025
All my interactions with the receptionist, nurse and Dr. [ ] were congenial and to the point. Will definitely use this NCH Immediate Care location in the future if the need arises.

Aug 11, 2025
Everyone in this office on [ ], deserves 10 Stars. The 3 women were wonderful!

Aug 11, 2025
I have only needed urgent care twice. Both times I went here (and I live in [ ]). I couldn’t have had a better experience. I was seen quickly and EVERYONE was professional, kind and caring. I can’t say enough about the quality of service. And both times I needed [ ]. The two doctors I saw were spot on. The [ ] look great and I’m healing well. In the second case, I had [ ] and the doctor took her time making sure everything was properly [ ]. The nurse was helpful and kind as well. Front desk person has a sweet and caring personality. All around positive experience!

Aug 5, 2025
Everyone took special care of me. I walked in either a [ ] and I didn’t know if I was coming or going. They were very compassionate and Cari g if my situation

Aug 4, 2025
The office was excellent

Jul 31, 2025
The doc as an awesome listener.

Jul 22, 2025
Dr. Douglas was great and so was her nurse m

Jul 8, 2025
Excellent education about medications and how best to improve health.

Jul 3, 2025
Always a great experience at this immediate care!

Jun 27, 2025
The clerk at the front desk went out of her way to help me

Jun 23, 2025
The staff was incredible! They were kind and caring ! I felt the care was based on a thorough assessment and listening to my concerns. Great experience..thank you!

Jun 19, 2025
I will definitely see the doctor again when I need medical assistance. The office was outstanding and I did not have any wait and I felt they really cared about me.

May 15, 2025
The whole situation was wonderful I live in [ ] and it can take up to 4 hours to get Urgent Care. We were on vacation and it was so greatly appreciated

May 15, 2025
Confidence staff with excellent communication and interpersonal skills.

May 13, 2025
Willingness to take a patient very late in the day even though the office is busy.

May 2, 2025
I couldn�t find any better care than what they give. A real asset to the community.

Apr 25, 2025
Good experience

Apr 24, 2025
The receptionist was the most pleasant, helpful I’ve ever encountered. The staff there as well was caring and considerate. Dr. Douglas was thorough and caring. Great Doctor!!

Apr 22, 2025
She was very polite, cordial and professional.

Apr 21, 2025
Very polite and knowledgeable staff!

Apr 10, 2025
Dr. Douglas was very professional and concerned with my condition. I appreciate her taking time to make sure she was understanding my [ ] and what my [ ] were. I began feeling better within 24 hours of starting my [ ]. Thank you!

Apr 10, 2025
I was taken immediately upon arrival. The service was excellent.

Apr 9, 2025
The entire experience was excellent

Apr 7, 2025
Concerned , pleasant and a follow up .

Apr 4, 2025
Front desk and Dr Oxana are the best!!!

Nov 28, 2024
The doctor was excellent explained everything that was going on

Oct 8, 2024
Outstanding!

Sep 3, 2024
Just an amazing doctor!⭐️⭐️⭐️⭐️⭐️

Aug 6, 2024
Caring and listens very carefully to you to assure diagnosis is correct. Very competent doctor with good background training. Dr Douglas has helped me on several occasions and I trust her.

Jul 18, 2024
Such a caring person, thanks.

Jul 5, 2024
Dr Douglas was very attentive when caring for my needs. She understood my complex medical problems and was able to help me.

Jun 10, 2024
Dr. DOUGLAS has the knowledge, excellent training, empathy, and the ability to evaluate many different patients and health issues during her work day….and she handles all extremely well. I personally would recommend her to my family members .5*****

Apr 12, 2024
Dr Douglas is a very caring and knowledgeable doctor.

Jan 23, 2024
Very through in making diagnosis. Also explained treatment. Highly recommend her.

Dec 19, 2023
Dr. Douglas is really the best! She explains things thoroughly and really cares about you. I was so happy to see her at urgent care. I’ve seen her several times at another urgent care and she never lets me down.