Oxana Douglas, MD
Immediate Care
801 Vanderbilt Beach Rd
Naples, FL 34108 Directions
4.8 out of 5
323 verified ratings
323 Ratings, 156 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 23, 2025
The staff was incredible! They were kind and caring ! I felt the care was based on a thorough assessment and listening to my concerns. Great experience..thank you!
Jun 19, 2025
I will definitely see the doctor again when I need medical assistance. The office was outstanding and I did not have any wait and I felt they really cared about me.
May 15, 2025
The whole situation was wonderful I live in [ ] and it can take up to 4 hours to get Urgent Care. We were on vacation and it was so greatly appreciated
May 15, 2025
Confidence staff with excellent communication and interpersonal skills.
May 13, 2025
Willingness to take a patient very late in the day even though the office is busy.
May 2, 2025
I couldn�t find any better care than what they give. A real asset to the community.
Apr 25, 2025
Good experience
Apr 24, 2025
The receptionist was the most pleasant, helpful I’ve ever encountered. The staff there as well was caring and considerate. Dr. Douglas was thorough and caring. Great Doctor!!
Apr 22, 2025
She was very polite, cordial and professional.
Apr 21, 2025
Very polite and knowledgeable staff!
Apr 10, 2025
Dr. Douglas was very professional and concerned with my condition. I appreciate her taking time to make sure she was understanding my [ ] and what my [ ] were. I began feeling better within 24 hours of starting my [ ]. Thank you!
Apr 10, 2025
I was taken immediately upon arrival. The service was excellent.
Apr 9, 2025
The entire experience was excellent
Apr 7, 2025
Concerned , pleasant and a follow up .
Apr 4, 2025
Front desk and Dr Oxana are the best!!!
Apr 1, 2025
Professional and friendly service throughout my visit
Apr 1, 2025
This was first I came to Bonita Crossings. Care provided was very professional and personal were very friendly.
Apr 1, 2025
The Dr. was very knowledgeable & efficient. Very nice also.
Apr 1, 2025
Yes both doctor and nurse were outstanding and caring and explaining what I needed and what I should do to get well
Apr 1, 2025
Everything went smoothly with no wait and excellent care
Mar 25, 2025
All good
Mar 24, 2025
I was visiting my mom in Bonita Springs and ended up with [ ]. This office was so friendly and got me right in on a [ ]. I’m so thankful for them.
Mar 21, 2025
ALL OF IT WAS OUTSTANDING. I AM A 48YR PRACTICING REGISTERED NURSE & THIS PHYSICIAN OXANA I WOULD RANK FANTASTIC!
Mar 19, 2025
Since it was [ ], it was a one time visit, but this doctor was exceptionally nice and friendly and great at discussing the care needed for me to get better as soon as possible
Mar 18, 2025
Dr Douglas was through and respectful. .
Mar 18, 2025
The Dr & every one at the clinic are very caring, Colleen the front desk personnel is super caring & attentive to the patients needs , I will recommend them 💯
Mar 18, 2025
Knowledgeable & professional care
Mar 18, 2025
Dr. Douglas is truly wonderful! She really cares and treats me so very well! The whole office is a great team. Thank you very much for letting me take the survey.
Mar 17, 2025
Offices were clean and masks readily available
Mar 11, 2025
Dr. Douglas is terrific! She examined me and explained my situation; then proscribed [ ] that started working to alleviate my condition within 12 hours.
Mar 10, 2025
Outstanding, thorough, quick, friendly care! Will recommend this location to family and friends!
Feb 27, 2025
Dr Oxana Douglas was absolutely wonderful. Her kindness, communication, professionalism, knowledge & treatment were exceptional. I have told several people how amazing the care was compared to what I experience at home (NJ). I cannot recommend her (and the entire office) enough!!!
Feb 25, 2025
Very professional, my experience
Feb 24, 2025
Prompt and efficient
Feb 20, 2025
Everyone was exceptional
Feb 18, 2025
Very satisfied with my treatment
Feb 17, 2025
The Dr AND her nurse were awesome!! I�ve been [ ] for 10 days and had a [ ] as well. The nurse told me to put a [ ] on my stye to help the [ ]. I did it 3x and upon the 3rd time, the [ ]!! I feel SO much better and really appreciated such great, knowledgeable & friendly care
Feb 17, 2025
I felt like the nurse and doctor gave me prompt and personal attention for my [ ]. I was thankful for the office being open and for their expertise!
Feb 17, 2025
Dr Oxana Douglas and the nurse were very friendly, took the time to listen to my problem and were right on the money regarding the diagnosis and explained everything. The receptionist was also very good.
Feb 17, 2025
I am so happy with the doctor and this office. First of all the location is perfect. I am less than a mile away. Second everyone is so caring and courteous, and they make sure that I understand that the treatment is going to be everything to know about my [ ] And I always get an appointment within a reasonable amount of time.
Feb 17, 2025
Everything was great. I have no complaints at all. Next time I get [ ] I'm going there. Appreciate those guys
Feb 17, 2025
The doctor and the nurse was fantastic
Feb 17, 2025
The receptionist, doctor and nurse were polite, professional and compassionate.
Feb 17, 2025
Everything was excellent and prescribed. Medicine is helping very much.
Feb 13, 2025
We have seen Dr Oxana Douglas at the Bonita Immediate Care center several times and she is always very pleasant and helpful.
Feb 13, 2025
Friendly, caring, and professional staff. Dr Douglas has a wonderful bedside manner and was certain to make sure I was included in the care plan. She obviously had done a thorough review of my chart and was prepared. And there�s a lot
Feb 11, 2025
Time to get an appointment was excellent
Feb 7, 2025
Doctor and staff were all very kind! Very nice people and good with kids. Thank you!
Feb 6, 2025
Dr Douglas was excellent as was nurse Lee
Feb 6, 2025
All went as expected. Smoothly. Through in discussion and explaining how to proceed.