Rachel Ott, FNP
Primary
3009 North Ballas Road
Saint Louis, MO 63131 Directions
4.7 out of 5
197 verified ratings
197 Ratings, 71 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 12, 2025
Was there anything that you feel was outstanding?
Rachel was amazing as always.
What could have been done to improve your experience?
Nothing
Dec 12, 2025
What could have been done to improve your experience?
Nothing.
Dec 12, 2025
Was there anything that you feel was outstanding?
Listening to what I have to say
What could have been done to improve your experience?
Very satisfied
Dec 12, 2025
Was there anything that you feel was outstanding?
Rachel was excellent
What could have been done to improve your experience?
Nothing
Dec 11, 2025
Was there anything that you feel was outstanding?
Yes. Rachel Ott
What could have been done to improve your experience?
Not sure I know...
Dec 10, 2025
Was there anything that you feel was outstanding?
Whole visit was excellent
Dec 4, 2025
Was there anything that you feel was outstanding?
Rachel is so thorough.
Nov 27, 2025
Was there anything that you feel was outstanding?
Rachel was extremely attentive and helpful during my post surgery appointment on Wednesday. She answered all of my questions and gave me options for my next steps.
Nov 24, 2025
Was there anything that you feel was outstanding?
The service and care was excellent ! Ms Ott was very engaging and caring! I felt very comfortable in interacting with Rachel! I can away feeling very satisfied and knowing more than I did when I arrived! Excellence!
What could have been done to improve your experience?
I have no issues for improvement
Nov 21, 2025
Was there anything that you feel was outstanding?
Rachel did a great job with the examination and care. She answered all of my questions. Great experience!
What could have been done to improve your experience?
N/A
Nov 19, 2025
What could have been done to improve your experience?
Nothing. I received great care and everyone was kind and professional.
Nov 19, 2025
Was there anything that you feel was outstanding?
None
What could have been done to improve your experience?
Nothing
Nov 14, 2025
Was there anything that you feel was outstanding?
Rachel was not rushed, questions answered thoroughly
Nov 13, 2025
Was there anything that you feel was outstanding?
Rachel Ott is an excellent communicator, and thorough.
Nov 10, 2025
Was there anything that you feel was outstanding?
All were very good
What could have been done to improve your experience?
Nothing
Nov 8, 2025
Was there anything that you feel was outstanding?
No
What could have been done to improve your experience?
Nothing
Nov 7, 2025
Was there anything that you feel was outstanding?
Rachel was awesome, warm, and, educated me regarding my condition.
What could have been done to improve your experience?
Nothing overall excellent.
Nov 5, 2025
Was there anything that you feel was outstanding?
Rachel Ott is an exceptional physician assistant. Very knowledgeable and intuitive.
What could have been done to improve your experience?
Not much, the visit was very thorough
Nov 5, 2025
Was there anything that you feel was outstanding?
No
What could have been done to improve your experience?
Nothing
Oct 31, 2025
Was there anything that you feel was outstanding?
Rachel
What could have been done to improve your experience?
Nothing
Oct 14, 2025
Was there anything that you feel was outstanding?
The nurse & doctor were extremely professional.
What could have been done to improve your experience?
Nothing
Oct 10, 2025
Was there anything that you feel was outstanding?
Great communication skills, friendly environment
Oct 3, 2025
Was there anything that you feel was outstanding?
Rachel is knowledgable, thorough and attentive. Clear in diagnostics and instruction. Relaxed, friendly and likable.
Sep 29, 2025
Was there anything that you feel was outstanding?
No
What could have been done to improve your experience?
Nothing
Sep 24, 2025
Was there anything that you feel was outstanding?
Dr Ott
What could have been done to improve your experience?
Nothing….. very pleased
Sep 20, 2025
Was there anything that you feel was outstanding?
Excellent care provider R. Ott NP was very through in her treatment of my situation. I highly recommend her
Sep 6, 2025
Was there anything that you feel was outstanding?
All
What could have been done to improve your experience?
Nothing
Aug 26, 2025
Was there anything that you feel was outstanding?
Rachel Ott is an excellent provider.
Aug 23, 2025
Was there anything that you feel was outstanding?
Rachel was as helpful as anyone could possibly be
Aug 22, 2025
Was there anything that you feel was outstanding?
Rachel and her assistant both did a very good job
Aug 16, 2025
Was there anything that you feel was outstanding?
Rachel Ott
Aug 15, 2025
Was there anything that you feel was outstanding?
Medical assistant and Rachel Ott
What could have been done to improve your experience?
Nothing.
Aug 14, 2025
Was there anything that you feel was outstanding?
Rachel and everyone were extraordinary.
What could have been done to improve your experience?
Nothing.
Aug 14, 2025
What could have been done to improve your experience?
Nothing, everyone was friendly and helpful.
Aug 13, 2025
Was there anything that you feel was outstanding?
Everyone from the staff to NP. Very prompt reply to my request
What could have been done to improve your experience?
No improvement needed
Aug 13, 2025
Was there anything that you feel was outstanding?
Rachel's the best!
What could have been done to improve your experience?
Nothing
Aug 13, 2025
Was there anything that you feel was outstanding?
Rachel Otts
Aug 9, 2025
Was there anything that you feel was outstanding?
Rachel was awesome. She is a very warm and caring person who listens well and provides exceptional service. I am very comfortable seeing her.
What could have been done to improve your experience?
Nothing, everything went smoothly.
Aug 8, 2025
Was there anything that you feel was outstanding?
I felt Rachel was exceptionally "user-friendly", taking plenty of time to be sure I understood what she was saying, that I had the opportunity to ask questions & otherwise participate, etc. I definitely felt heard & understood.
What could have been done to improve your experience?
I can't think of anything!
Aug 8, 2025
Was there anything that you feel was outstanding?
Rachel explained things clearly and suggested alternatives that could be better. She respected what I had to say.
Jul 26, 2025
Was there anything that you feel was outstanding?
Rachel was great
What could have been done to improve your experience?
Nothing
Jul 26, 2025
Was there anything that you feel was outstanding?
Both the assistant as well as the NP
What could have been done to improve your experience?
Nothing
Jul 26, 2025
Was there anything that you feel was outstanding?
Rachal
What could have been done to improve your experience?
Nothing
Jul 25, 2025
Was there anything that you feel was outstanding?
Great job
What could have been done to improve your experience?
Nope
Jul 16, 2025
Was there anything that you feel was outstanding?
Rachel took so much time with me and we went over my list of all my concerns. And had very good advice and was very helpful and informative.
What could have been done to improve your experience?
Nothing.
Jul 14, 2025
Was there anything that you feel was outstanding?
Dr. Birenbaum.
What could have been done to improve your experience?
It is fine,
Jul 10, 2025
Was there anything that you feel was outstanding?
Rachel Ott was very professional and warm and friendly. She was also very thoughtful about addressing a new complaint that I had. She gives excellent care.
Jul 7, 2025
Was there anything that you feel was outstanding?
I appreciated the time that Rachael spent with me- she listened to me and I felt comfortable talking with her.
Jul 4, 2025
Was there anything that you feel was outstanding?
Great staff and in and out quickly
What could have been done to improve your experience?
Nothing
Jul 2, 2025
Was there anything that you feel was outstanding?
I thought NP Ott was Great, she listened carefully,she didn’t rush,she had great personality. She devised a treatment that seams to be working.