Rachel Ott, FNP

Primary

3009 North Ballas Road

Saint Louis, MO 63131 Directions

3149964545

doctors.bjc.org

4.8 out of 5

237 verified ratings

237 Ratings, 58 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 28, 2026
What else would you like to say about your experience?
very professional

Aug 25, 2026
What else would you like to say about your experience?
My o/v with Rachel could not have been better! Her advice and meds re: my health issue was perfect and are working VERY WELL up to this day - almost a week after the o/v. Thank you Rachel and thank you BJC!

Aug 20, 2026
What else would you like to say about your experience?
NP Rachel is always professional, thorough, and caring. She is an asset to your practice.

Aug 18, 2026
What else would you like to say about your experience?
Great

Aug 18, 2026
What else would you like to say about your experience?
It was a good visit. My concerns were addressed promptly.

Jul 29, 2026
What else would you like to say about your experience?
My symptoms are much better after following the recommended treatment.

Jul 29, 2026
What else would you like to say about your experience?
Gave me time I needed to fully understand my concerns.

Jul 28, 2026
What else would you like to say about your experience?
Rachel was most professional and very helpful. We would recommend her to our family. Everybody was very nice at the office, very courteous. It was good.

Jul 28, 2026
What else would you like to say about your experience?
Rachel Ott always provides excellent care.

Jul 14, 2026
What else would you like to say about your experience?
I’ve seen and spoken to Rachel previously. I’ve found she’s a very empathetic person who listens to my concerns and makes sure she gives me the time I need.

Jul 6, 2026
What else would you like to say about your experience?
Friendly and professional

Jul 6, 2026
What else would you like to say about your experience?
A+

Jun 19, 2026
What else would you like to say about your experience?
NP Ott has been fantastic. One of the top healthcare providers I’ve dealt with over the years. Very professional, competent and knowledgeable. She could easily be a top internist.

Jun 18, 2026
What else would you like to say about your experience?
Great experience.

Jun 17, 2026
What else would you like to say about your experience?
The entire staff is very caring taking care of your every need. Listening to you and giving the best advice to help you get better both physically and mentally. You can't find a better place to get good quality care .

Jun 16, 2026
What else would you like to say about your experience?
All good.

May 7, 2026
What else would you like to say about your experience?
I was fairly desperate for some relief after being sick for eight weeks. I've never been so happy to have gotten an appointment with Rachel. She was so kind and listened and came up with a good plan and gave me a little bit of hope back. And for that I'm grateful.

May 7, 2026
What else would you like to say about your experience?
The service was great. Everybody was friendly. She helped me out with my senses that I was having difficulties with and got it to work. And so everything was working really well and she was very nice and very helpful.

Apr 30, 2026
What else would you like to say about your experience?
Ms Ott is an OUTSTANDING medical professional and very responsive

Apr 22, 2026
What else would you like to say about your experience?
Pleasant and professional.

Apr 21, 2026
What else would you like to say about your experience?
Great service

Apr 6, 2026
What else would you like to say about your experience?
Staff very knowledge of a person’s health issues.

Apr 4, 2026
What else would you like to say about your experience?
Rachel Ott takes the time to understand my concerns. She is very knowledgeable and importantly, she knows when to get additional information before making a decision. I have 100% confidence in her.

Apr 1, 2026
What else would you like to say about your experience?
Rachel was outstanding! This was my first experience with her as care provider and I was extremely satisfied .

Mar 27, 2026
What else would you like to say about your experience?
Rachel Ott is wonderful. She listens to me and provides excellent care.

Mar 25, 2026
What else would you like to say about your experience?
Professional, easy to get appointment, listened carefully, explained situation and solutions.

Mar 24, 2026
What else would you like to say about your experience?
Rachel was wonderful explaining everything in detail took her time explaining I felt very cared for

Mar 14, 2026
What else would you like to say about your experience?
Rachel took time. She explained everything to me. I felt very confident. She answered all my questions and told me everything I needed to know. I highly recommend her.

Mar 14, 2026
What else would you like to say about your experience?
Rachel is very kind and listens to everything very carefully. She is a definite plus.

Mar 14, 2026
What else would you like to say about your experience?
Rachel was wonderful. She was very caring and provided excellent professional care. I highly recommend her.

Mar 12, 2026
What else would you like to say about your experience?
Yes, my wife and I have been going to Dr. Ott for as long as we can remember and our kids went there and we've always been very satisfied with his practice and his care that he's given us as well as all the people that work for him. Couldn't be more pleased.

Mar 12, 2026
What else would you like to say about your experience?
Dr. Rachel Ott Thank you very much for your help me with all my problems. Thank you very much to care for me and understanding me and explaining, giving me advice with my problems. Good bless you and thank you.

Dec 17, 2025
Was there anything that you feel was outstanding?
Everyone helpful, on time, doing their jobs well

Dec 12, 2025
Was there anything that you feel was outstanding?
Rachel was amazing as always.
What could have been done to improve your experience?
Nothing

Dec 12, 2025
What could have been done to improve your experience?
Nothing.

Dec 12, 2025
Was there anything that you feel was outstanding?
Listening to what I have to say
What could have been done to improve your experience?
Very satisfied

Dec 12, 2025
Was there anything that you feel was outstanding?
Rachel was excellent
What could have been done to improve your experience?
Nothing

Dec 11, 2025
Was there anything that you feel was outstanding?
Yes. Rachel Ott
What could have been done to improve your experience?
Not sure I know...

Dec 10, 2025
Was there anything that you feel was outstanding?
Whole visit was excellent

Dec 4, 2025
Was there anything that you feel was outstanding?
Rachel is so thorough.

Nov 27, 2025
Was there anything that you feel was outstanding?
Rachel was extremely attentive and helpful during my post surgery appointment on Wednesday. She answered all of my questions and gave me options for my next steps.

Nov 24, 2025
Was there anything that you feel was outstanding?
The service and care was excellent ! Ms Ott was very engaging and caring! I felt very comfortable in interacting with Rachel! I can away feeling very satisfied and knowing more than I did when I arrived! Excellence!
What could have been done to improve your experience?
I have no issues for improvement

Nov 21, 2025
Was there anything that you feel was outstanding?
Rachel did a great job with the examination and care. She answered all of my questions. Great experience!
What could have been done to improve your experience?
N/A

Nov 19, 2025
What could have been done to improve your experience?
Nothing. I received great care and everyone was kind and professional.

Nov 19, 2025
Was there anything that you feel was outstanding?
None
What could have been done to improve your experience?
Nothing

Nov 14, 2025
Was there anything that you feel was outstanding?
Rachel was not rushed, questions answered thoroughly

Nov 13, 2025
Was there anything that you feel was outstanding?
Rachel Ott is an excellent communicator, and thorough.

Nov 10, 2025
Was there anything that you feel was outstanding?
All were very good
What could have been done to improve your experience?
Nothing

Nov 8, 2025
Was there anything that you feel was outstanding?
No
What could have been done to improve your experience?
Nothing

Nov 7, 2025
Was there anything that you feel was outstanding?
Rachel was awesome, warm, and, educated me regarding my condition.
What could have been done to improve your experience?
Nothing overall excellent.