Rachel Ott, FNP

Primary

3009 North Ballas Road

Saint Louis, MO 63131 Directions

3149964545

doctors.bjc.org

4.8 out of 5

161 verified ratings

161 Ratings, 44 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 5, 2025
Was there anything that you feel was outstanding?
The entire staff was very helpful.

May 5, 2025
Was there anything that you feel was outstanding?
Rachel was very good and we had very good experience.

May 2, 2025
Was there anything that you feel was outstanding?
The office staff was so professional and very kind. Rachel Ott showed so much compassion and care in seeing me. She listened to me completely and helped me stay calm. It was a hard visit for me, but she was tremendous in her care. The staff during my visit helped me overcome and stay focused. So much appreciation for the care given to me.

Apr 28, 2025
Was there anything that you feel was outstanding?
The amount of time that she spent with me, explaining everything was great.

Apr 16, 2025
Was there anything that you feel was outstanding?
I find Dr Thapa and his team to be very thorough in monitoring my health and well being!!

Apr 7, 2025
Was there anything that you feel was outstanding?
Everything was spot on! Team & provider were great!

Apr 4, 2025
Was there anything that you feel was outstanding?
Rachel Ott was wonderful. Friendly, but professional, thorough, knowledgeable and caring.

Mar 27, 2025
Was there anything that you feel was outstanding?
Staff and Rachel were awesome listeners.

Mar 26, 2025
Was there anything that you feel was outstanding?
Rachael Ott did a great professional job with care and courtesy.

Mar 13, 2025
Was there anything that you feel was outstanding?
Rachel Ott, NP, did an excellent job in addressing the physical issues with which I am dealing . Professional, understanding and thorough during the visit!

Feb 27, 2025
Was there anything that you feel was outstanding?
Rachel was great. She answered all my questions and addressed my concerns. She made me feel very comfortable. I highly recommend her.

Feb 25, 2025
Was there anything that you feel was outstanding?
Rachel was wonderful and very through. Appreciate you having her in your practice.

Feb 10, 2025
Was there anything that you feel was outstanding?
Rachel is outstanding. Very knowledgeable and professional.

Feb 8, 2025
Was there anything that you feel was outstanding?
Rachel Ott allowed me to come in right away after Dr was concerned about one of my readings and wanted an additional opinion from my primary care doctor. She reviewed my chart info and discussed all the factors involved with the reading and gave me a suggested follow-up plan.

Feb 5, 2025
Was there anything that you feel was outstanding?
I ADORE Dr Ott!! Love her visits & attention to me. She always is very helpful to explain all questions I have and quick to reply on the BJC My Chart. Dr Ott is Absolutely a wonderful addition to your staff!! My husband and I will always see Dr Ott 😃💕

Jan 15, 2025
Was there anything that you feel was outstanding?
Rachel was very professional, courteous and knowledgeable of my problems.

Jan 14, 2025
Was there anything that you feel was outstanding?
NP Ott is outstanding in her position. She truly listens and strives to deliver the best care for my needs. I never feel rushed. She also makes sure to research for my conditions as well. I feel very cared for.

Jan 13, 2025
Was there anything that you feel was outstanding?
I felt that I received the help I needed.

Dec 27, 2024
Was there anything that you feel was outstanding?
Rachel Ott took time to listen and offer suggestions and support.

Dec 21, 2024
Was there anything that you feel was outstanding?
Rachel is excellent

Dec 13, 2024
Was there anything that you feel was outstanding?
NP Rachel Ott is just great.

Dec 4, 2024
Was there anything that you feel was outstanding?
All staff were excellent.

Dec 4, 2024
Was there anything that you feel was outstanding?
Wonderful and attentive

Nov 23, 2024
Was there anything that you feel was outstanding?
Rachel was very professional and knowledgeable in determining plan of care. Good bedside manner. Explained POC, medication, etc

Nov 22, 2024
Was there anything that you feel was outstanding?
Rachel Ott is an Excellent Medical Professional. She’s professional, kind and took her time with evaluating my condition. ☺️

Nov 20, 2024
Was there anything that you feel was outstanding?
Rachel Ott was exceptional

Nov 16, 2024
Was there anything that you feel was outstanding?
Rachel was excellent in every respect!

Nov 16, 2024
Was there anything that you feel was outstanding?
Ms Ott was outstanding. Very caring and knowledgeable.

Nov 15, 2024
Was there anything that you feel was outstanding?
I ALWAYS have great care. Especially when it’s something deemed EMERGENT, and I need to be seen ASAP. Usually I end being seen by Rachel Ott. She is Always very Caring, Compassionate, and willing to address the issues without RUSHING me through my appointment. She makes SURE I understand my treatment, any prescriptions and how to take them, in any follow ups that need to be made.

Nov 6, 2024
Was there anything that you feel was outstanding?
Rachel Ott was very helpful and knowledgeable and professional

Nov 1, 2024
Was there anything that you feel was outstanding?
This was the first time I saw Rachel Ott. Rachel was very good and I quickly had confidence that I was in caring, competent hands.

Nov 1, 2024
Was there anything that you feel was outstanding?
Rachel really knows what she is doing. I was very impressed.

Oct 31, 2024
Was there anything that you feel was outstanding?
Rachel Orr was excellent in explaining her diagnosis of my ailment, and prescribing the proper medication. I would highly recommend her and her staff to anyone for medical care.

Oct 30, 2024
Was there anything that you feel was outstanding?
Rachel Ott was most kind and friendly and knew exactly how to help me.

Oct 25, 2024
Was there anything that you feel was outstanding?
Outstanding communication skills!!!

Oct 19, 2024
Was there anything that you feel was outstanding?
RACHEL was incredibly thorough. She brought up things that I did not think or usually bring up when I am there. She is very intuitive and ask a lot of questions to make an informed opinion. I would be happy to meet with her anytime again.

Oct 18, 2024
Was there anything that you feel was outstanding?
Everyone was excellence

Sep 19, 2024
Was there anything that you feel was outstanding?
Rachel was wonderful and through.

Aug 30, 2024
Was there anything that you feel was outstanding?
Rachel extremely thorough. Listened well and explained my options

Aug 15, 2024
Was there anything that you feel was outstanding?
Everyone was extremely eager to help me

Jul 31, 2024
Was there anything that you feel was outstanding?
Rachel was “on point” with her diagnosis. Treatment plan was right on target. Rachel - I appreciate you professionalism and your care.

Jul 25, 2024
Was there anything that you feel was outstanding?
Excellent

Jul 16, 2024
Was there anything that you feel was outstanding?
I felt Rachael Ott was excellent. She’s an active listener and explains herself and her plan of action for care.

Jun 27, 2024
Was there anything that you feel was outstanding?
Nurse practitioner Rachel Ott listened well, was very kind and polite and made sure she understood my concerns and answered all my questions. She offered additional information that I did not know to ask for. She was interested in learning my past experiences and medical conditions to help her understand the kind of treatment she should suggest. She immediately came up with a treatment to try and gave me confidence on why she chose that treatment and what I should expect from it.