Excellent.

The online experience was frustrating as I could not find any way to go virtual

Spoke with a nurse Jennifer. She was wonderful in every way.

She was very quick, but right to the point, when we were done I said to myself wow that was fast, but as I was letting go of it, I was like ok that was simple, I really liked that with her, I am someone who takes a sec to think about it, but quick to to respond, I that note I do have ADHD/ anxiety... I really liked her and first time I have ever met her . Thank you..

Colleen took the time to evaluate my condition, explain the options for treatment, and help me select the correct treatment for me.

A credit to your organization

The nurse practitioner, Olszewski, was very good, I found nothing at fault with her care, it's just that I needed an in person visit to diagnose the knee pain which you cannot do over a video call, and it would have been OK if they called me right back and let me know they didn't have the room to fit me in (though I think it's pretty terrible to call at office open and I can't get a sick visit in?), but the fact that I had to call in to even find out when they said they would call me back is just unacceptable. I suspect they never would have called me back that day.

I liked the provider. She was very nice & helpful. My problem is you not seeing me in person, esp with my lung wheezing. How can you possibly diagnose how my lungs are without checking me in person. And I don't have video on my phone. It was just a phone call. Now I have to call again tomorrow cause I still have the wheeze. Today was 2nd day of Prednisone.

Stated to her I could not take a MYCIN drug and she prescribed VivaMYCIN.

She was very attentive and gave me choices to get the best outcome

Keep her (Colleen was excellent) on she is very good on video

I felt the encounter was cursory rather than individualized. My past history was not discussed. I had no opportunity to ask questions. I don’t know why the provider felt the need to tell me she doesn’t usually prescribe antibiotics but did

Technology cal difficulty with the telemedicine visit and long wait time. Also I was told someone would call me to initiate the experience….yet I did not receive a nurse call as expected-but happened to see the initiative on email