Patients describe Northwestern Neurology as highly knowledgeable, thorough, compassionate, and attentive. Across many encounters, clinicians listen carefully, explain conditions and treatment plans clearly, answer questions, and involve patients in decisions. Several comments emphasize personalized care, empathy, professionalism, and a reassuring bedside manner, with patients feeling comfortable, informed, and genuinely cared for. Positive clinical impact includes medication updates for seizures, exploring alternatives to daily medication, and apparent relief from dizziness and headaches. Patients also value efforts to identify root causes, troubleshoot migraine care, and investigate gait issues and falls. No recurring negative concerns or provider-focused improvement needs were identified.