Dr. Tracy W Norfleet, MD
Primary
1110 Highlands Plaza Drive East, Suite 220
St. Louis, MO 63110 Directions
4.8 out of 5
195 verified ratings
195 Ratings, 66 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 15, 2025
Was there anything that you feel was outstanding?
Dr. Norfleet & staff
What could have been done to improve your experience?
Nothing
Aug 14, 2025
Was there anything that you feel was outstanding?
They couldn’t have done nothing no better than what they do. They really go beyond far and helping answer questions. They ask questions. Very polite of the staff is phenomenal. My primary doctor Tracy Norfleet’s, one of the best primary physicians that BJC have on their staff and by me being there at the time that I’m there, they work together teamwork make the dream work. I wouldn’t go no other place and this is just the truth I love my BJC staff.
What could have been done to improve your experience?
Not anything
Aug 13, 2025
Was there anything that you feel was outstanding?
Dr Norfleet is always extraordinary in her care, knowledge, and patience.
Aug 12, 2025
Was there anything that you feel was outstanding?
Dr Norfleet herself is extraordinary. Her bed side manner and her ability to make you feel comfortable speaking to her about anything!
What could have been done to improve your experience?
Nothing
Aug 11, 2025
Was there anything that you feel was outstanding?
Love my care team
What could have been done to improve your experience?
Nada
Aug 7, 2025
Was there anything that you feel was outstanding?
Dr Norfleet
Aug 7, 2025
Was there anything that you feel was outstanding?
I appreciate how she truly cares about me and my concerns. She is a very smart doctor and I am proud to call her MY OWN.
What could have been done to improve your experience?
Nothing,
Aug 5, 2025
Was there anything that you feel was outstanding?
Doctor Norfleet’s is an excellent doctor. She is extremely knowledgeable and a very caring person. She also has always referred me to excellent specialists, should I need one. She is very good at explains medical conditions and what to expect from treatment plans. I thank God, almost daily, for having Doctor Norfleet’s as my primary physician.
What could have been done to improve your experience?
Nothing needed
Aug 2, 2025
Was there anything that you feel was outstanding?
Dr. Norfleet always makes me feel valued as a patient and as a person. She really listens and has an excellent health care plan outlined for me. She makes me feel at ease and patiently explains my health and wellbeing in a way that I can understand. Dr.Norfleet is relatable and is the best doctor I’ve ever had throughout my care at BJC.
What could have been done to improve your experience?
I don’t think there is anything that would have improved my visit from the receptionist to my actual experience with Dr. Norfleet. I recently had a death in my family, and I felt bad because I did not meet the recommendations from my previous visit. She made me feel calm and told me to not be hard on myself. Her words and kindness made me feel so much better.
Jul 29, 2025
Was there anything that you feel was outstanding?
Dr. Tracy Norfleet and NP are top notch!
Jul 18, 2025
Was there anything that you feel was outstanding?
Dr. Norley is a great doctor. She took her time with me. We had a conversation and what I needed for my healthcare..
What could have been done to improve your experience?
Nothing needs to be improved
Jul 17, 2025
Was there anything that you feel was outstanding?
Dr. Norfleet
Jul 9, 2025
What could have been done to improve your experience?
Nothing!!
Jul 9, 2025
Was there anything that you feel was outstanding?
I've been going to Dr. Norfleet for about 17 years. She is an excellent doctor. She always refers me to excellent specialists when needed. I feel safe, and taken seriously when I talk to her. I can't imagine going to a different doctor. She's the best primary care doc I've ever had
What could have been done to improve your experience?
Nothing.
Jul 9, 2025
Was there anything that you feel was outstanding?
Always Dr. Norfleet!
Jul 5, 2025
Was there anything that you feel was outstanding?
The appointment was great! All Staff was nice friendly, while being professional.
What could have been done to improve your experience?
Nothing.
Jul 3, 2025
Was there anything that you feel was outstanding?
Dr. Norfleet is great. She pays attention to my concerns and work with me on getting it resolved
What could have been done to improve your experience?
N/A
Jul 3, 2025
Was there anything that you feel was outstanding?
Dr Norfleet and her entire staff were great. They were very professional.
Jul 1, 2025
Was there anything that you feel was outstanding?
Dr Norfleet is always amazing. Her dedication to helping me through my medical challenges and disability is above and beyond. I am so thankful and appreciative of her.
What could have been done to improve your experience?
Nothing
Jul 1, 2025
Was there anything that you feel was outstanding?
The whole staff
Jun 26, 2025
Was there anything that you feel was outstanding?
Dr. Norfleet is an excellent doctor, perhaps the best I’ve ever had in my 70 years on this planet. She is attentive and spends the time necessary to answer all of my questions. More importantly, her treatment recommendations have yielded very positive results. She is top notch without question.
What could have been done to improve your experience?
Nothing. It was the best.
Jun 24, 2025
Was there anything that you feel was outstanding?
The entire experience at the Highlands facility was extraordinary. People are friendly
Jun 22, 2025
Was there anything that you feel was outstanding?
Dr Norfleet didn't rush the visit.
Jun 21, 2025
What could have been done to improve your experience?
Nothing
Jun 16, 2025
Was there anything that you feel was outstanding?
Every one was very nice and helpful
What could have been done to improve your experience?
All was well provided and pleasing
Jun 12, 2025
Was there anything that you feel was outstanding?
Dr. Norfleet is always kind and courteous!
What could have been done to improve your experience?
This visit was a very good experience
Jun 12, 2025
Was there anything that you feel was outstanding?
Dr.Norfleet is awesome!!!
Jun 11, 2025
Was there anything that you feel was outstanding?
Tracey Norfleet
Jun 11, 2025
Was there anything that you feel was outstanding?
Dr. Norfleet in listening to how my chronic pain is limiting my daily life activities and coming up with a plan and supporting me during this challenging time.
Jun 10, 2025
What could have been done to improve your experience?
I didn’t see any need for improvement, everything went very smoothly.
Jun 10, 2025
Was there anything that you feel was outstanding?
Everyone
What could have been done to improve your experience?
Nothing
Jun 5, 2025
Was there anything that you feel was outstanding?
Dr Norfleet took time to listen to my many questions as she always dies. I am so happy she is my primary
May 28, 2025
What could have been done to improve your experience?
I received excellent care
May 28, 2025
Was there anything that you feel was outstanding?
Everyone I came in contact with was very professional and friendly.
May 20, 2025
Was there anything that you feel was outstanding?
Dr. Norfleet is hands down the best doctor EVER!! She is both professional and personable. She always takes opportunities to educate me, even if it’s concerning details from a visit with a different doctor. She’s been my doctor for decades, and I even recommended her to my mother. The medical field needs more dedicated, knowledgeable, engaged, professional and friendly doctors like her!!
Apr 19, 2025
Was there anything that you feel was outstanding?
Doctor Norfleetr provided in-depth answer to my questions.
Apr 18, 2025
Was there anything that you feel was outstanding?
Dr. Norfleet and her team are always efficient and respond back quickly. I never feel like I wait long.
Mar 28, 2025
Was there anything that you feel was outstanding?
All went well
Mar 20, 2025
Was there anything that you feel was outstanding?
Staff was excellent in preparation for the visit and kept me well informed!
Mar 20, 2025
Was there anything that you feel was outstanding?
Dr. Norfleet is AWESOME! She always spend enough time with me and break down my test results and other things so, I'm able to understand.
Mar 14, 2025
Was there anything that you feel was outstanding?
Dr. Norfleet took the time to discuss whatever questions I had regarding my care.
Mar 11, 2025
Was there anything that you feel was outstanding?
I love my care team!!
Mar 11, 2025
Was there anything that you feel was outstanding?
Staff is absolutely delightful! Dr Norfleet is amazing! Professional, smart, thorough and sent me home with informative reading material
Mar 5, 2025
Was there anything that you feel was outstanding?
Very friendly, of course Dr. Norfleet, always excellent and her care concern and follow up.
Feb 27, 2025
Was there anything that you feel was outstanding?
Dr. Norfleet has been my doctor for many years. She had always been kind, empathetic & professional. The office staff is always friendly & helpful
Feb 27, 2025
Was there anything that you feel was outstanding?
Dr Norfleet spent plenty of time going over my current health questions.
Feb 27, 2025
Was there anything that you feel was outstanding?
Dr. Norfleet and the young gal who checked mw in in the room were very nice, polite and helpful.
Feb 20, 2025
Was there anything that you feel was outstanding?
Very professional, caring, spent time going over my condition, rate excellent.
Feb 13, 2025
Was there anything that you feel was outstanding?
Dr. Tracy Norfleet always show a level of excellence you just don’t see everyday, she’s always polite, professional, friendly and make sure she goes through all of your medical issues.
Feb 9, 2025
Was there anything that you feel was outstanding?
Dr. Norfleet was attentive, as always. Staff was also great...friendly, helpful, easy to talk to, etc.