Dr. Jennifer L Neville, MD
Primary
1414 Cross Street, Suite 250
Shiloh, IL 62269 Directions
4.9 out of 5
415 verified ratings
415 Ratings, 129 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 9, 2025
Was there anything that you feel was outstanding?
Dr Neville
What could have been done to improve your experience?
Nothing
Jul 6, 2025
Was there anything that you feel was outstanding?
Everyone in the office was very friendly and professional.
Jul 4, 2025
Was there anything that you feel was outstanding?
Dr. Neville is always so prompt and professional
What could have been done to improve your experience?
Nothing
Jul 4, 2025
Was there anything that you feel was outstanding?
Entire staff was/is friendly and professional.
Jul 3, 2025
Was there anything that you feel was outstanding?
I’m not used to having such good doctors visit thank you
Jul 1, 2025
Was there anything that you feel was outstanding?
Dr. Neville and her entire staff? And I had almost no wait time. Got in right away.
What could have been done to improve your experience?
It was perfect.
Jun 27, 2025
Was there anything that you feel was outstanding?
Dr Jen Neville has the most compassionate bedside manner. She truly listens to your issues and makes your visit as if your on the same playing field as a doctor.
What could have been done to improve your experience?
Nothing
Jun 24, 2025
Was there anything that you feel was outstanding?
Just Dr Neville & [staff]
What could have been done to improve your experience?
Nothing I would say
Jun 16, 2025
Was there anything that you feel was outstanding?
Dr Neville is exceptional. Her staff is also excellent at what they do and kind.
What could have been done to improve your experience?
Nothing
Jun 14, 2025
Was there anything that you feel was outstanding?
Dr. Neville’ care and concern is always extraordinary.
What could have been done to improve your experience?
Nothing I was very satisfied with the care I received from everyone.
Jun 13, 2025
Was there anything that you feel was outstanding?
All of them from the staff to Dr Neville were all very nice and helpful. I actually don’t mind going to the doctor’s because it is such a pleasant experience!
What could have been done to improve your experience?
I wouldn’t change anything!
Jun 13, 2025
Was there anything that you feel was outstanding?
No
What could have been done to improve your experience?
Nothing
Jun 11, 2025
Was there anything that you feel was outstanding?
I absolutely love Dr Neville, she is so kind and caring. I'm a senior citizen and she takes her time answering all of my questions and explaining everything to me. S
Jun 10, 2025
Was there anything that you feel was outstanding?
Dr Neville is an excellent primary physician for an elder like me. She is willing to work with me to Look for solutions to problems that are not fixable. This improves my quality of life so I am grateful she is a good listener.
What could have been done to improve your experience?
Nothing.
Jun 10, 2025
Was there anything that you feel was outstanding?
Dr. Neville is always an excellent provider. She listens, explains things well, she does not judge, she is kind, and she knows her stuff medically. This visit was a hospitalization follow-up. She was able to stress to me how sick I had been and where we needed to go now. This woman is incredible and should be recognized as such.
What could have been done to improve your experience?
Nothing
Jun 10, 2025
Was there anything that you feel was outstanding?
All exceptional, especially Doctor Neville! Thank You!
What could have been done to improve your experience?
Great visit. No improvement needed! Thank you!
Jun 8, 2025
Was there anything that you feel was outstanding?
Dr. Neville was very personable, took time to listen and respond, didn’t rush me, was knowledgeable about my conditions and concerns. Manages my many doctors and health conditions with expertise and good results
What could have been done to improve your experience?
Nothing really :)
Jun 5, 2025
Was there anything that you feel was outstanding?
Dr,. Neville is a very good, active listener. I never felt rushed and the visit was very helpful in my health plan.
What could have been done to improve your experience?
Nothing
Jun 3, 2025
Was there anything that you feel was outstanding?
Dr. Neville
What could have been done to improve your experience?
Nothing
May 26, 2025
Was there anything that you feel was outstanding?
I never feel rushed, Dr always takes her time and listens to everything I have to say.
May 24, 2025
Was there anything that you feel was outstanding?
Dr. Neville listens and explains things very clearly. I feel comfortable in asking questions. I like Dr. Neville as my physician. I have confidence in her.
May 21, 2025
Was there anything that you feel was outstanding?
This was my first visit with Dr. Jennifer Neville and she was very personable. I could tell that she had looked at my chart before my visit. She put me at ease and answered all of my questions. Dr. Neville explained what I needed to do next. I’m happy she was recommended to me even though it took 7 months to see her.
May 19, 2025
Was there anything that you feel was outstanding?
Dr. Neville was extremely professional, compassionate, and a great listener. Signage in the facility was extraordinary. I found the building to be a maze, but staff made sure I could find my way around after leaving the office, and subsequently the x-ray department, the signage was very clear to get out of the building.
May 9, 2025
Was there anything that you feel was outstanding?
Dr Neville is outstanding, explains everything clearly. I always feel well taken care of and all my questions get answered.
May 8, 2025
Was there anything that you feel was outstanding?
When my PCP retired, I tried to get care from Dr. Neville but she had already taken too many patients. Then, I had the opportunity to engage in her practice and I am NOT disappointed. She explains things in a manner that you can understand and takes an interest in my healthcare.
May 8, 2025
Was there anything that you feel was outstanding?
From the moment you arrive you're #1. You're greeted with a smile at times calls you by your name because they know you. Throughout your visit, nurses and Dr, are incredible. Always caring and polite. You feel like family at every visit. You don't find that much these days. The employees love what they do!
May 7, 2025
Was there anything that you feel was outstanding?
Dr. Neville also explained everything from my hospital stay.She was sure I understood everything. We talked about some new medicine that was added on to my list. Dr. Neville is the best!!!
May 7, 2025
Was there anything that you feel was outstanding?
All staff was very courteous.
May 6, 2025
Was there anything that you feel was outstanding?
Love Dr Neville
May 5, 2025
Was there anything that you feel was outstanding?
Dr. Neville is awesome!
May 2, 2025
Was there anything that you feel was outstanding?
Dr. Neville & staff are great to deal with’
Apr 30, 2025
Was there anything that you feel was outstanding?
Very efficient and comfortable
Apr 30, 2025
Was there anything that you feel was outstanding?
Everyone was very helpful
Apr 26, 2025
Was there anything that you feel was outstanding?
I love how Dr. Neville listen to you and your concerns. She treats the whole person. The staff is very welcoming and friendly.
Apr 25, 2025
Was there anything that you feel was outstanding?
Everything was excellent
Apr 24, 2025
Was there anything that you feel was outstanding?
Entire experience was great!
Apr 24, 2025
Was there anything that you feel was outstanding?
Dr J Neville was exceptional in her care of me during my first visit with her. She was kind, courteous and caring. Her knowledge and manner in which she addressed me was very professional and I felt very at ease and comfortable. I have great confidence in her practice.
Apr 15, 2025
Was there anything that you feel was outstanding?
Dr Neville is the best doctor I have ever had. She is very thorough. She makes me feel that she is truly listening and cares about me. She is friendly and very professional. I hope she will be my doctor for many years to come.
Apr 11, 2025
Was there anything that you feel was outstanding?
Staff & MD were professional, respectful & timely
Apr 10, 2025
Was there anything that you feel was outstanding?
Everyone is very friendly and efficient
Apr 1, 2025
Was there anything that you feel was outstanding?
Staff was excellent.
Apr 1, 2025
Was there anything that you feel was outstanding?
On time did not have to wait. Very thorough.
Mar 26, 2025
Was there anything that you feel was outstanding?
The staff was all extraordinarily curtious.
Mar 25, 2025
Was there anything that you feel was outstanding?
Dr. Neville is always wonderful. She even took the time to personally call my mother who was unable to attend this appointment.
Mar 24, 2025
Was there anything that you feel was outstanding?
Doctor took the time to listen to my symptoms and explained course of action to take.
Mar 20, 2025
Was there anything that you feel was outstanding?
Dr. Neville followed up on test results very quickly. I appreciated that,
Mar 19, 2025
Was there anything that you feel was outstanding?
Very professional and pleasant experience.
Mar 19, 2025
Was there anything that you feel was outstanding?
Staff was pleasant, thorough and efficient….and Dr. Jennifer Neville is just plain awesome.
Mar 18, 2025
Was there anything that you feel was outstanding?
Dr Neville and the entire staff are exceptional. They go above and beyond. A wonderful group of people.
Mar 14, 2025
Was there anything that you feel was outstanding?
Everyone was friendly and attentive to my appointment.