Dr. Jennifer L Neville, MD
Primary
1414 Cross Street, Suite 250
Shiloh, IL 62269 Directions
4.9 out of 5
452 verified ratings
452 Ratings, 197 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Dec 19, 2025
Was there anything that you feel was outstanding?
Dr. Neville is the best and her team is second to none in the Metro East and Southern Illinois area. She always hits the mark with all of my medical needs.
What could have been done to improve your experience?
None!!
Dec 19, 2025
Was there anything that you feel was outstanding?
Dr Neville is incredibly talented and caring physician
Dec 19, 2025
Was there anything that you feel was outstanding?
Dr. Neville
What could have been done to improve your experience?
Nothing
Dec 13, 2025
Was there anything that you feel was outstanding?
Love Dr Neville very kind and caring. Very educated.
What could have been done to improve your experience?
All was good
Dec 13, 2025
Was there anything that you feel was outstanding?
All good
Dec 12, 2025
Was there anything that you feel was outstanding?
Dr Jennifer Neville is wonderful Doctor. She is knowledgeable, kind, caring with me as her Patient. She truly takes an interest in how I am doing. She is very detail oriented and keeps up on shots and watches my RX.
What could have been done to improve your experience?
I can’t think of anything.
Dec 12, 2025
Was there anything that you feel was outstanding?
Everyone was professional and courteous
What could have been done to improve your experience?
Nothing. This Dr. & office staff are incredible
Dec 11, 2025
Was there anything that you feel was outstanding?
The whole staff was excellent and caring
What could have been done to improve your experience?
No change everything was excellent
Dec 11, 2025
Was there anything that you feel was outstanding?
I think Dr. Neville and her support staff and office staff are all just fabulous folks! They always take the best care consideration, friendliness and kindness. Couldn't ask her anything more!
Dec 10, 2025
Was there anything that you feel was outstanding?
It was great.
What could have been done to improve your experience?
N/A Nothing
Dec 10, 2025
Was there anything that you feel was outstanding?
Staff very professional. Doctor is excellent in her care and instructions.
What could have been done to improve your experience?
Nothing
Dec 6, 2025
Was there anything that you feel was outstanding?
Dr Neville is outstanding…and so is her staff.
Dec 6, 2025
Was there anything that you feel was outstanding?
Dr Neville is always exceptional. She takes the time to listen to you and address any questions or concerns I have.
Dec 5, 2025
Was there anything that you feel was outstanding?
Dr. Neville seemed very interested in my concerns and explained how I could, and should, contact her if I had concerns
What could have been done to improve your experience?
I was satisfied with this visit.
Dec 4, 2025
Was there anything that you feel was outstanding?
Everyone treated me with respect and kindness.
What could have been done to improve your experience?
My care was top notch.
Dec 4, 2025
What could have been done to improve your experience?
Nothing
Nov 28, 2025
Was there anything that you feel was outstanding?
Dr Neville is an awesome doctor, caring, professional,, thorough, and very intelligent.
What could have been done to improve your experience?
Nothing.
Nov 26, 2025
Was there anything that you feel was outstanding?
Dr. Neville was wonderful and very helpful with my many questions.
What could have been done to improve your experience?
Nothing
Nov 25, 2025
Was there anything that you feel was outstanding?
Dr Neville is the best Primary Care Physician I have ever had (I am 75). She listens, includes me in the planning, and discusses back-up plans. I feel heard and I trust her.
What could have been done to improve your experience?
Nothing. Staff are great and the building is easy to navigate.
Nov 20, 2025
Was there anything that you feel was outstanding?
Dr Neville
Nov 19, 2025
Was there anything that you feel was outstanding?
Dr. Neville is always very timely and friendly.
Nov 19, 2025
Was there anything that you feel was outstanding?
Everyone was great.
What could have been done to improve your experience?
They were perfect
Nov 18, 2025
Was there anything that you feel was outstanding?
Dr. Jennifer Neville is always great!
What could have been done to improve your experience?
N/A
Nov 18, 2025
Was there anything that you feel was outstanding?
No
What could have been done to improve your experience?
Nothing
Nov 15, 2025
Was there anything that you feel was outstanding?
Dr. Neville is Extraordinary! She does a complete physical and listens to my concerns, and her medical plans are very doable. I really appreciate her knowledge and attentiveness! I am a retired health professional from a family of physicians. She is wonderful at helping evolve an effective care plan with respectful input from all. I feel so fortunate that she comes to O’Fallon ! She is GREATLY APPRECIATED! Thank you!!
What could have been done to improve your experience?
Perfection doesn’t require improvement!
Nov 11, 2025
What could have been done to improve your experience?
Nothing. It was top notch start to finish!
Nov 10, 2025
Was there anything that you feel was outstanding?
Dr Jennifer Neville she is so personable and caring about my medical condition
What could have been done to improve your experience?
Nothing
Nov 7, 2025
Was there anything that you feel was outstanding?
Her concern for my health & answering my questions.
What could have been done to improve your experience?
Nothing
Nov 7, 2025
Was there anything that you feel was outstanding?
Dr. Neville met all my needs superbly. She was instructive and direct in responding to my concerns and questions.
What could have been done to improve your experience?
I was satisfied with the visit.
Nov 6, 2025
Was there anything that you feel was outstanding?
Dr.Neville and her entire staff were excellent. I am very blessed to have them for my healthcare.
What could have been done to improve your experience?
Nothing
Nov 6, 2025
Was there anything that you feel was outstanding?
Dr. Jennifer Neville. All staff members were extremely courteous and friendly.
What could have been done to improve your experience?
Everything was great
Nov 5, 2025
Was there anything that you feel was outstanding?
Everyone I encountered was professional and polite and helpful.
What could have been done to improve your experience?
Nothing
Nov 5, 2025
Was there anything that you feel was outstanding?
I think that Dr Neville is excellent in every way. I am very happy with her care and grateful that she is my Dr.
What could have been done to improve your experience?
Nothing!
Nov 4, 2025
Was there anything that you feel was outstanding?
Dr Neville and staff are very professional & personable
What could have been done to improve your experience?
N/A
Nov 3, 2025
Was there anything that you feel was outstanding?
This sis one of the few doctors offices I’ve been to where both medical and non medical staff were friendly and professional
Nov 1, 2025
What could have been done to improve your experience?
Good ex am. As. Always
Oct 31, 2025
Was there anything that you feel was outstanding?
I really appreciate the fact that Dr. Neville collaborates with her patients and allows them to feel involved and respected in their care.
What could have been done to improve your experience?
Nothing.
Oct 30, 2025
Was there anything that you feel was outstanding?
Dr Neville goes the extra steps showing care & concern.
What could have been done to improve your experience?
Nothing
Oct 29, 2025
Was there anything that you feel was outstanding?
Dr Neville is so friendly, patient, understanding
Oct 28, 2025
Was there anything that you feel was outstanding?
Dr. Neville is a very thorough doctor her bedside manner is impeccable. She takes her time and doesn't rush her patients, she listens and answers any questions and concerns you may have. There should be more doctors like her.
What could have been done to improve your experience?
Nothing
Oct 28, 2025
Was there anything that you feel was outstanding?
No
What could have been done to improve your experience?
Nothing
Oct 27, 2025
Was there anything that you feel was outstanding?
Dr. Neville is an excellent doctor.
Oct 25, 2025
Was there anything that you feel was outstanding?
All staff and doctor were excellent!!!
Oct 25, 2025
Was there anything that you feel was outstanding?
They listen and take time with me
What could have been done to improve your experience?
Nothing
Oct 23, 2025
Was there anything that you feel was outstanding?
Everyone—Cannot rave enough about Dr. Neville and the entire staff!
What could have been done to improve your experience?
N/A
Oct 22, 2025
Was there anything that you feel was outstanding?
Dr. Neville
What could have been done to improve your experience?
Nothing
Oct 22, 2025
Was there anything that you feel was outstanding?
All excellent
What could have been done to improve your experience?
Nothing
Oct 18, 2025
Was there anything that you feel was outstanding?
Everyone was amazing!
What could have been done to improve your experience?
Nothing that I’m aware of.
Oct 17, 2025
Was there anything that you feel was outstanding?
Dr Neville was so patient with my husband as he was very worried what he would hear about some test results at this visit. He was still concerned so she made sure that he understood that another test was not necessary but if he wanted to get that test he could. My husband has been very anxious about the last test results and wants to have the next test to make sure it is not as bad as he thinks it is. Can't say enough how patient and understanding Dr Neville was with him during the whole visit.
What could have been done to improve your experience?
Nothing could have been improved.
Oct 16, 2025
Was there anything that you feel was outstanding?
Dr. Neville is just a very good listener and good doctor.