Dr. Jennifer L Neville, MD

Primary

1414 Cross Street, Suite 250

Shiloh, IL 62269 Directions

6182368000

doctors.bjc.org

4.9 out of 5

443 verified ratings

443 Ratings, 175 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Nov 15, 2025
Was there anything that you feel was outstanding?
Dr. Neville is Extraordinary! She does a complete physical and listens to my concerns, and her medical plans are very doable. I really appreciate her knowledge and attentiveness! I am a retired health professional from a family of physicians. She is wonderful at helping evolve an effective care plan with respectful input from all. I feel so fortunate that she comes to O’Fallon ! She is GREATLY APPRECIATED! Thank you!!
What could have been done to improve your experience?
Perfection doesn’t require improvement!

Nov 7, 2025
Was there anything that you feel was outstanding?
Her concern for my health & answering my questions.
What could have been done to improve your experience?
Nothing

Nov 7, 2025
Was there anything that you feel was outstanding?
Dr. Neville met all my needs superbly. She was instructive and direct in responding to my concerns and questions.
What could have been done to improve your experience?
I was satisfied with the visit.

Nov 6, 2025
Was there anything that you feel was outstanding?
Dr.Neville and her entire staff were excellent. I am very blessed to have them for my healthcare.
What could have been done to improve your experience?
Nothing

Nov 6, 2025
Was there anything that you feel was outstanding?
Dr. Jennifer Neville. All staff members were extremely courteous and friendly.
What could have been done to improve your experience?
Everything was great

Nov 5, 2025
Was there anything that you feel was outstanding?
Everyone I encountered was professional and polite and helpful.
What could have been done to improve your experience?
Nothing

Nov 5, 2025
Was there anything that you feel was outstanding?
I think that Dr Neville is excellent in every way. I am very happy with her care and grateful that she is my Dr.
What could have been done to improve your experience?
Nothing!

Nov 4, 2025
Was there anything that you feel was outstanding?
Dr Neville and staff are very professional & personable
What could have been done to improve your experience?
N/A

Nov 3, 2025
Was there anything that you feel was outstanding?
This sis one of the few doctors offices I’ve been to where both medical and non medical staff were friendly and professional

Nov 1, 2025
What could have been done to improve your experience?
Good ex am. As. Always

Oct 31, 2025
Was there anything that you feel was outstanding?
I really appreciate the fact that Dr. Neville collaborates with her patients and allows them to feel involved and respected in their care.
What could have been done to improve your experience?
Nothing.

Oct 30, 2025
Was there anything that you feel was outstanding?
Dr Neville goes the extra steps showing care & concern.
What could have been done to improve your experience?
Nothing

Oct 29, 2025
Was there anything that you feel was outstanding?
Dr Neville is so friendly, patient, understanding

Oct 28, 2025
Was there anything that you feel was outstanding?
Dr. Neville is a very thorough doctor her bedside manner is impeccable. She takes her time and doesn't rush her patients, she listens and answers any questions and concerns you may have. There should be more doctors like her.
What could have been done to improve your experience?
Nothing

Oct 28, 2025
Was there anything that you feel was outstanding?
No
What could have been done to improve your experience?
Nothing

Oct 27, 2025
Was there anything that you feel was outstanding?
Dr. Neville is an excellent doctor.

Oct 25, 2025
Was there anything that you feel was outstanding?
All staff and doctor were excellent!!!

Oct 25, 2025
Was there anything that you feel was outstanding?
They listen and take time with me
What could have been done to improve your experience?
Nothing

Oct 23, 2025
Was there anything that you feel was outstanding?
Everyone—Cannot rave enough about Dr. Neville and the entire staff!
What could have been done to improve your experience?
N/A

Oct 22, 2025
Was there anything that you feel was outstanding?
Dr. Neville
What could have been done to improve your experience?
Nothing

Oct 22, 2025
Was there anything that you feel was outstanding?
All excellent
What could have been done to improve your experience?
Nothing

Oct 18, 2025
Was there anything that you feel was outstanding?
Everyone was amazing!
What could have been done to improve your experience?
Nothing that I’m aware of.

Oct 17, 2025
Was there anything that you feel was outstanding?
Dr Neville was so patient with my husband as he was very worried what he would hear about some test results at this visit. He was still concerned so she made sure that he understood that another test was not necessary but if he wanted to get that test he could. My husband has been very anxious about the last test results and wants to have the next test to make sure it is not as bad as he thinks it is. Can't say enough how patient and understanding Dr Neville was with him during the whole visit.
What could have been done to improve your experience?
Nothing could have been improved.

Oct 16, 2025
Was there anything that you feel was outstanding?
Dr. Neville is just a very good listener and good doctor.

Oct 16, 2025
Was there anything that you feel was outstanding?
Dr. Neville is an exceptional doctor and person. She is the best doctor I have ever had. I am so grateful for her.

Oct 15, 2025
Was there anything that you feel was outstanding?
Everyone I come in contact with at the office is extraordinary.
What could have been done to improve your experience?
Nothing

Oct 13, 2025
Was there anything that you feel was outstanding?
No
What could have been done to improve your experience?
Nothing

Oct 8, 2025
Was there anything that you feel was outstanding?
Dr. Neville has always taken time and care with me during my appointments. I feel she is excellent at answering questions and giving good direction concerning my healthcare. Can’t say enough good things about her!

Oct 7, 2025
Was there anything that you feel was outstanding?
Dr. Jennifer Neville is the best. She is thorough and compassionate and knowledgeable.

Oct 6, 2025
Was there anything that you feel was outstanding?
Dr. Neville is a kind, compassionate caregiver. I am always grateful for her time with me,
What could have been done to improve your experience?
Nothing

Oct 2, 2025
Was there anything that you feel was outstanding?
Jennifer Neville is a very caring and thorough doctor. She gives you time to discuss any issues you may have and answers your concerns with an easy to understand explanation! Truly a great doctor!
What could have been done to improve your experience?
Absolutely nothing!

Oct 2, 2025
Was there anything that you feel was outstanding?
Dr Neville is always amazing!
What could have been done to improve your experience?
Nothing

Oct 1, 2025
Was there anything that you feel was outstanding?
Dr Neville is great at asking questions and listening to answers and concerns. I appreciate that my physician takes the time to talk with me and address any concerns.
What could have been done to improve your experience?
Nothing. The wait time, office staff and physician were all great.

Oct 1, 2025
Was there anything that you feel was outstanding?
Dr Neville has been great since I switched to her earlier this year
What could have been done to improve your experience?
NA

Sep 30, 2025
Was there anything that you feel was outstanding?
Dr Neville and team have awesome attention and care to my specify needs! Dr Neville is always very friendly and empathetic!
What could have been done to improve your experience?
N/A

Sep 27, 2025
Was there anything that you feel was outstanding?
Dr. Neville and her staff are always courteous, responsive and respectful.
What could have been done to improve your experience?
No

Sep 25, 2025
Was there anything that you feel was outstanding?
Dr. Neville always takes the time to ask questions and listen throughly. I never feel rushed or unimportant. She genuinely focuses on understanding how your feeling, talking through symptoms and offering options within the care plan.

Sep 25, 2025
Was there anything that you feel was outstanding?
I feel Dr. Jen Neville is an excellent physician. She is very thoroughl and patient. She gives detailed explanations on medical treatment!
What could have been done to improve your experience?
Nothing

Sep 25, 2025
Was there anything that you feel was outstanding?
Dr. Jennifer Neville is amazing! 5 star for sure!
What could have been done to improve your experience?
N/A

Sep 23, 2025
Was there anything that you feel was outstanding?
Every staff member was polite &!professional.
What could have been done to improve your experience?
Nothing

Sep 18, 2025
Was there anything that you feel was outstanding?
I felt like every staff member was did an excellent job. They were courteous and friendly.
What could have been done to improve your experience?
Absolutely nothing! It went very well.

Sep 18, 2025
Was there anything that you feel was outstanding?
Of course, Dr. Neville!
What could have been done to improve your experience?
My experience has been great.

Sep 18, 2025
Was there anything that you feel was outstanding?
Everyone
What could have been done to improve your experience?
Nothing, visit was very good.

Sep 13, 2025
What could have been done to improve your experience?
Absolutely nothing

Sep 12, 2025
Was there anything that you feel was outstanding?
The entire staff was exceptional.

Sep 11, 2025
Was there anything that you feel was outstanding?
All were excellent

Sep 11, 2025
Was there anything that you feel was outstanding?
Dr Neville is awesome

Sep 10, 2025
Was there anything that you feel was outstanding?
Each and every staff member was courteous and professional.
What could have been done to improve your experience?
N/A

Sep 10, 2025
Was there anything that you feel was outstanding?
As always Dr Neville and her supporting staff were outstanding.
What could have been done to improve your experience?
Nothing.

Sep 9, 2025
Was there anything that you feel was outstanding?
Staff got me scheduled same day and Dr. Neville came up with a care plan tailored to my unusual situation
What could have been done to improve your experience?
Hard to imagine what could have been done better