Dr. Jennifer L Neville, MD
Primary
1414 Cross Street, Suite 250
Shiloh, IL 62269 Directions
4.9 out of 5
430 verified ratings
430 Ratings, 136 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 16, 2025
Was there anything that you feel was outstanding?
Jennifer gave us a good amount of time and covered all the bases for follow up after an emergency room visit. We were really happy to have her input and her diagnosis, and her interest and attention was really sweet. She’s a really good doctor.
Aug 15, 2025
Was there anything that you feel was outstanding?
It was typically outstanding
What could have been done to improve your experience?
Nothing
Aug 15, 2025
Was there anything that you feel was outstanding?
It always a pleasant visit with Dr. Neville.
What could have been done to improve your experience?
Nothing
Aug 14, 2025
Was there anything that you feel was outstanding?
Always feel Dr Neville is totally engaged & attentive during my visit. She truly listens & discusses any concerns and I never feel rushed. A very positive & pleasant experience.
What could have been done to improve your experience?
Nothing.
Aug 14, 2025
Was there anything that you feel was outstanding?
Dr Neville is wonderful. She is so approachable, thorough and easy to talk to.
Aug 14, 2025
Was there anything that you feel was outstanding?
Dr Neville, have been going to her for years. Moved from Illinois to Missouri and continue to see Dr Neville as my PCP because she is an exceptional Doctor.
Aug 14, 2025
Was there anything that you feel was outstanding?
Dr. Neville
Aug 13, 2025
Was there anything that you feel was outstanding?
Dr Neville is always great and not rushed. Her office staff excellent as well.
What could have been done to improve your experience?
Nothing
Aug 11, 2025
Was there anything that you feel was outstanding?
I appreciate the one on one with Dr Neville and the length of time she spent with me
What could have been done to improve your experience?
Nothing
Aug 11, 2025
Was there anything that you feel was outstanding?
Dr. Neville and full staff are always pleasant helpful and kind.
What could have been done to improve your experience?
Nothing all was professional and helpful.
Aug 9, 2025
Was there anything that you feel was outstanding?
Jennifer Neville
What could have been done to improve your experience?
VIsit Perfect
Aug 8, 2025
Was there anything that you feel was outstanding?
Dr Neville sets the best level of service after all the doctors/PA that I see. She is awesome and leads by example. Awesome.
What could have been done to improve your experience?
NA
Aug 5, 2025
Was there anything that you feel was outstanding?
Great eye contact. Dr. Neville is the best. I already have recommended her to friends.
What could have been done to improve your experience?
Nothing
Aug 5, 2025
Was there anything that you feel was outstanding?
Dr Neville, as always, was kind and caring. Very happy the whole office.
Aug 3, 2025
Was there anything that you feel was outstanding?
Friendliness and genuinely listening.
What could have been done to improve your experience?
Nothing
Aug 1, 2025
Was there anything that you feel was outstanding?
Dr. Neville is the best!
Jul 31, 2025
Was there anything that you feel was outstanding?
Excellent care from start to finish
What could have been done to improve your experience?
Nothing
Jul 28, 2025
What could have been done to improve your experience?
nothing
Jul 25, 2025
Was there anything that you feel was outstanding?
It is always a pleasure meeting with Dr Neville and her entire staff
What could have been done to improve your experience?
Nothing
Jul 24, 2025
Was there anything that you feel was outstanding?
Always kind care and thorough
What could have been done to improve your experience?
Not a thing
Jul 24, 2025
Was there anything that you feel was outstanding?
Dr. Neville
What could have been done to improve your experience?
N/A
Jul 23, 2025
Was there anything that you feel was outstanding?
Dr. Neville
What could have been done to improve your experience?
Nothing
Jul 23, 2025
Was there anything that you feel was outstanding?
Dr Neville was very good and understood my problem and helped me with the medicine I needed.
Jul 21, 2025
Was there anything that you feel was outstanding?
I was treated very well
What could have been done to improve your experience?
None
Jul 9, 2025
Was there anything that you feel was outstanding?
Dr Neville
What could have been done to improve your experience?
Nothing
Jul 6, 2025
Was there anything that you feel was outstanding?
Everyone in the office was very friendly and professional.
Jul 4, 2025
Was there anything that you feel was outstanding?
Dr. Neville is always so prompt and professional
What could have been done to improve your experience?
Nothing
Jul 4, 2025
Was there anything that you feel was outstanding?
Entire staff was/is friendly and professional.
Jul 3, 2025
Was there anything that you feel was outstanding?
I’m not used to having such good doctors visit thank you
Jul 1, 2025
Was there anything that you feel was outstanding?
Dr. Neville and her entire staff? And I had almost no wait time. Got in right away.
What could have been done to improve your experience?
It was perfect.
Jun 27, 2025
Was there anything that you feel was outstanding?
Dr Jen Neville has the most compassionate bedside manner. She truly listens to your issues and makes your visit as if your on the same playing field as a doctor.
What could have been done to improve your experience?
Nothing
Jun 24, 2025
Was there anything that you feel was outstanding?
Just Dr Neville & [staff]
What could have been done to improve your experience?
Nothing I would say
Jun 16, 2025
Was there anything that you feel was outstanding?
Dr Neville is exceptional. Her staff is also excellent at what they do and kind.
What could have been done to improve your experience?
Nothing
Jun 14, 2025
Was there anything that you feel was outstanding?
Dr. Neville’ care and concern is always extraordinary.
What could have been done to improve your experience?
Nothing I was very satisfied with the care I received from everyone.
Jun 13, 2025
Was there anything that you feel was outstanding?
All of them from the staff to Dr Neville were all very nice and helpful. I actually don’t mind going to the doctor’s because it is such a pleasant experience!
What could have been done to improve your experience?
I wouldn’t change anything!
Jun 13, 2025
Was there anything that you feel was outstanding?
No
What could have been done to improve your experience?
Nothing
Jun 11, 2025
Was there anything that you feel was outstanding?
I absolutely love Dr Neville, she is so kind and caring. I'm a senior citizen and she takes her time answering all of my questions and explaining everything to me. S
Jun 10, 2025
Was there anything that you feel was outstanding?
Dr Neville is an excellent primary physician for an elder like me. She is willing to work with me to Look for solutions to problems that are not fixable. This improves my quality of life so I am grateful she is a good listener.
What could have been done to improve your experience?
Nothing.
Jun 10, 2025
Was there anything that you feel was outstanding?
Dr. Neville is always an excellent provider. She listens, explains things well, she does not judge, she is kind, and she knows her stuff medically. This visit was a hospitalization follow-up. She was able to stress to me how sick I had been and where we needed to go now. This woman is incredible and should be recognized as such.
What could have been done to improve your experience?
Nothing
Jun 10, 2025
Was there anything that you feel was outstanding?
All exceptional, especially Doctor Neville! Thank You!
What could have been done to improve your experience?
Great visit. No improvement needed! Thank you!
Jun 8, 2025
Was there anything that you feel was outstanding?
Dr. Neville was very personable, took time to listen and respond, didn’t rush me, was knowledgeable about my conditions and concerns. Manages my many doctors and health conditions with expertise and good results
What could have been done to improve your experience?
Nothing really :)
Jun 5, 2025
Was there anything that you feel was outstanding?
Dr,. Neville is a very good, active listener. I never felt rushed and the visit was very helpful in my health plan.
What could have been done to improve your experience?
Nothing
Jun 3, 2025
Was there anything that you feel was outstanding?
Dr. Neville
What could have been done to improve your experience?
Nothing
May 26, 2025
Was there anything that you feel was outstanding?
I never feel rushed, Dr always takes her time and listens to everything I have to say.
May 24, 2025
Was there anything that you feel was outstanding?
Dr. Neville listens and explains things very clearly. I feel comfortable in asking questions. I like Dr. Neville as my physician. I have confidence in her.
May 21, 2025
Was there anything that you feel was outstanding?
This was my first visit with Dr. Jennifer Neville and she was very personable. I could tell that she had looked at my chart before my visit. She put me at ease and answered all of my questions. Dr. Neville explained what I needed to do next. I’m happy she was recommended to me even though it took 7 months to see her.
May 19, 2025
Was there anything that you feel was outstanding?
Dr. Neville was extremely professional, compassionate, and a great listener. Signage in the facility was extraordinary. I found the building to be a maze, but staff made sure I could find my way around after leaving the office, and subsequently the x-ray department, the signage was very clear to get out of the building.
May 9, 2025
Was there anything that you feel was outstanding?
Dr Neville is outstanding, explains everything clearly. I always feel well taken care of and all my questions get answered.
May 8, 2025
Was there anything that you feel was outstanding?
When my PCP retired, I tried to get care from Dr. Neville but she had already taken too many patients. Then, I had the opportunity to engage in her practice and I am NOT disappointed. She explains things in a manner that you can understand and takes an interest in my healthcare.
May 8, 2025
Was there anything that you feel was outstanding?
From the moment you arrive you're #1. You're greeted with a smile at times calls you by your name because they know you. Throughout your visit, nurses and Dr, are incredible. Always caring and polite. You feel like family at every visit. You don't find that much these days. The employees love what they do!