Dr. Jennifer L Neville, MD
Primary
1414 Cross Street, Suite 250
Shiloh, IL 62269 Directions
4.9 out of 5
425 verified ratings
425 Ratings, 155 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 13, 2025
What could have been done to improve your experience?
Absolutely nothing
Sep 12, 2025
Was there anything that you feel was outstanding?
The entire staff was exceptional.
Sep 11, 2025
Was there anything that you feel was outstanding?
All were excellent
Sep 11, 2025
Was there anything that you feel was outstanding?
Dr Neville is awesome
Sep 10, 2025
Was there anything that you feel was outstanding?
Each and every staff member was courteous and professional.
What could have been done to improve your experience?
N/A
Sep 10, 2025
Was there anything that you feel was outstanding?
As always Dr Neville and her supporting staff were outstanding.
What could have been done to improve your experience?
Nothing.
Sep 9, 2025
Was there anything that you feel was outstanding?
Staff got me scheduled same day and Dr. Neville came up with a care plan tailored to my unusual situation
What could have been done to improve your experience?
Hard to imagine what could have been done better
Sep 9, 2025
What could have been done to improve your experience?
Nothing everything was perfect as always.
Sep 9, 2025
Was there anything that you feel was outstanding?
Dr Neville is an excellent, thorough, and caring physician.
Sep 5, 2025
Was there anything that you feel was outstanding?
I was very pleased with all members of the staff and Dr Neville
What could have been done to improve your experience?
No.
Sep 5, 2025
Was there anything that you feel was outstanding?
Dr. Neville is always attentive to my concerns. She never rushes me through the exam. Her attention is on me and my needs when I am in the room. I would give her 10 stars on a scale of 5 stars.
What could have been done to improve your experience?
Nothing
Sep 5, 2025
Was there anything that you feel was outstanding?
Dr. Neville is so easy to talk to. Very comfortable discussing personal issues. She spends as much time with me that I need. Her communication skills are excellent.
What could have been done to improve your experience?
Nothing, really.
Sep 5, 2025
Was there anything that you feel was outstanding?
Everyone was very friendly and kind I am really glad I changed offices.
What could have been done to improve your experience?
Nothing it was a great experience.
Sep 4, 2025
Was there anything that you feel was outstanding?
Dr. Neville is just about perfect! She’s very thorough and thoughtful, explains things in a clear manner, and is kind and concerned in her manner.
What could have been done to improve your experience?
My appointment was delayed a bit. Dr. Neville was very apologetic, but she didn’t rush me in the least during my appointment, and I understand.
Sep 4, 2025
Was there anything that you feel was outstanding?
Everyone in the office is outstanding. Treated excellent from entering to exit.
Sep 3, 2025
Was there anything that you feel was outstanding?
Dr.Neville is excellent in listening, caring and managing
What could have been done to improve your experience?
None . Already excellent
Sep 1, 2025
Was there anything that you feel was outstanding?
Doctor Neville went over and beyond taking care to order test right then, in on the office that I wasn't expecting and I'm very thankful that she did.!
What could have been done to improve your experience?
There was nothing needed to be improved on in this visit
Aug 29, 2025
Was there anything that you feel was outstanding?
All staff were very nice and professional.
Aug 29, 2025
Was there anything that you feel was outstanding?
Dr Neville is an amazing doctor, who takes her time with you, and genuinely cares!!
What could have been done to improve your experience?
Nothing
Aug 26, 2025
Was there anything that you feel was outstanding?
Dr Neville. … she is caring , listens, and helpful .
What could have been done to improve your experience?
N/A
Aug 26, 2025
Was there anything that you feel was outstanding?
Dr. Neville listens to me regarding health concerns and takes time to answer questions and provide solutions to problems. I appreciate the fact that if I call the office I can typically get in to see someone that day or the following day. I know that Dr. Neville truly cares about her patients.
Aug 22, 2025
Was there anything that you feel was outstanding?
Dr Neville discussed what I am experiencing post op, stated she understood my confusion and is willing to work with me to help clear the problem..Having your provider take the time to make me feel completely as if my problem may not be something seen very often, doesn’t mean it isn’t happening. I appreciate being validated and cared for.
Aug 22, 2025
Was there anything that you feel was outstanding?
Dr Neville was caring & understanding of my problem.
What could have been done to improve your experience?
Not much!
Aug 21, 2025
Was there anything that you feel was outstanding?
Dr. Neville always takes the time to discuss the issues with me thoroughly.
What could have been done to improve your experience?
Nothing, I was totally satisfied
Aug 16, 2025
Was there anything that you feel was outstanding?
Jennifer gave us a good amount of time and covered all the bases for follow up after an emergency room visit. We were really happy to have her input and her diagnosis, and her interest and attention was really sweet. She’s a really good doctor.
Aug 15, 2025
Was there anything that you feel was outstanding?
It was typically outstanding
What could have been done to improve your experience?
Nothing
Aug 15, 2025
Was there anything that you feel was outstanding?
It always a pleasant visit with Dr. Neville.
What could have been done to improve your experience?
Nothing
Aug 14, 2025
Was there anything that you feel was outstanding?
Always feel Dr Neville is totally engaged & attentive during my visit. She truly listens & discusses any concerns and I never feel rushed. A very positive & pleasant experience.
What could have been done to improve your experience?
Nothing.
Aug 14, 2025
Was there anything that you feel was outstanding?
Dr Neville is wonderful. She is so approachable, thorough and easy to talk to.
Aug 14, 2025
Was there anything that you feel was outstanding?
Dr Neville, have been going to her for years. Moved from Illinois to Missouri and continue to see Dr Neville as my PCP because she is an exceptional Doctor.
Aug 14, 2025
Was there anything that you feel was outstanding?
Dr. Neville
Aug 13, 2025
Was there anything that you feel was outstanding?
Dr Neville is always great and not rushed. Her office staff excellent as well.
What could have been done to improve your experience?
Nothing
Aug 11, 2025
Was there anything that you feel was outstanding?
I appreciate the one on one with Dr Neville and the length of time she spent with me
What could have been done to improve your experience?
Nothing
Aug 11, 2025
Was there anything that you feel was outstanding?
Dr. Neville and full staff are always pleasant helpful and kind.
What could have been done to improve your experience?
Nothing all was professional and helpful.
Aug 9, 2025
Was there anything that you feel was outstanding?
Jennifer Neville
What could have been done to improve your experience?
VIsit Perfect
Aug 8, 2025
Was there anything that you feel was outstanding?
Dr Neville sets the best level of service after all the doctors/PA that I see. She is awesome and leads by example. Awesome.
What could have been done to improve your experience?
NA
Aug 5, 2025
Was there anything that you feel was outstanding?
Great eye contact. Dr. Neville is the best. I already have recommended her to friends.
What could have been done to improve your experience?
Nothing
Aug 5, 2025
Was there anything that you feel was outstanding?
Dr Neville, as always, was kind and caring. Very happy the whole office.
Aug 3, 2025
Was there anything that you feel was outstanding?
Friendliness and genuinely listening.
What could have been done to improve your experience?
Nothing
Aug 1, 2025
Was there anything that you feel was outstanding?
Dr. Neville is the best!
Jul 31, 2025
Was there anything that you feel was outstanding?
Excellent care from start to finish
What could have been done to improve your experience?
Nothing
Jul 28, 2025
What could have been done to improve your experience?
nothing
Jul 25, 2025
Was there anything that you feel was outstanding?
It is always a pleasure meeting with Dr Neville and her entire staff
What could have been done to improve your experience?
Nothing
Jul 24, 2025
Was there anything that you feel was outstanding?
Always kind care and thorough
What could have been done to improve your experience?
Not a thing
Jul 24, 2025
Was there anything that you feel was outstanding?
Dr. Neville
What could have been done to improve your experience?
N/A
Jul 23, 2025
Was there anything that you feel was outstanding?
Dr. Neville
What could have been done to improve your experience?
Nothing
Jul 23, 2025
Was there anything that you feel was outstanding?
Dr Neville was very good and understood my problem and helped me with the medicine I needed.
Jul 21, 2025
Was there anything that you feel was outstanding?
I was treated very well
What could have been done to improve your experience?
None
Jul 9, 2025
Was there anything that you feel was outstanding?
Dr Neville
What could have been done to improve your experience?
Nothing
Jul 6, 2025
Was there anything that you feel was outstanding?
Everyone in the office was very friendly and professional.