Nellie Simon, ARNP
Family Medicine
MercyOne Grand Avenue Family Medicine
1525 Grand Avenue
West Des Moines, IA 50265 Directions
4.9 out of 5
195 verified ratings
195 Ratings, 62 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 24, 2025
Answering in ways I understand
Oct 22, 2025
Nellie has been our primary provider for many years & we trust her implicitly.
Oct 21, 2025
Nellie couldn’t have been more empathetic and thorough. Thankfully I found someone who will hopefully stay here for a bit.
Oct 21, 2025
Nellie has been my provider for over one year and I’ve never been happier. She is patient and has explained every process to get me healthy. I had given up on doctors and figured I’d live a pretty anxious life until Nellie. From day one, she was determined to get me feeling better so she ordered a genealogy test. We found a medication that actually works after many trials with different doctors. This is just one instance of many great things Nellie has done and I hope she’s recognized for the amazing work she does.
Oct 17, 2025
Very comfortable visits. I feel listened to and answered. Great support staff also. I brag on you.
Oct 13, 2025
So glad she is my provider. Very happy that I came to this clinic.
Oct 8, 2025
When I first came to Nellie from another state, she took me off a few medications, thinking it was overkill. Yep, apparently I didn't need all of the ones I was on.
Oct 8, 2025
She covered all the questions I had and addressed all my issues and concerns.
Oct 7, 2025
Wonderful person.
Sep 29, 2025
She was pleasant, professional and receptive
Sep 22, 2025
Enjoy her smile and helpful attitude, look forward to each meeting.
Sep 19, 2025
Excellent, compassionate care!
Sep 12, 2025
Nellie is outstanding.
Sep 8, 2025
Time spent with me was very informative
Sep 3, 2025
All was good.
Sep 2, 2025
Again: I have been with Nellie for years because she is outstanding in every way.
Aug 25, 2025
Always friendly! Takes the time to answer any questions or concerns I have! She’s a Great person and Doctor!!
Aug 15, 2025
Thank you!
Aug 15, 2025
Nellie Simon is very professional; she treats me with a great deal of respect. Always listens to what I have to say and always gives me great feedback and suggestions on things going forward. I couldn't get a better provider.
Aug 12, 2025
Nellie Simon was very nice.
Aug 8, 2025
Nellie and Rachel are AWESOME
Aug 6, 2025
She even remembers the details of my life and family.
Aug 1, 2025
She’s cute as a button! 😊
Jul 29, 2025
Nellie is patient, listens attentively, doesn't rush to a diagnosis, makes me feel comfortable sharing and speaks plain English with the diagnosis.
Jul 28, 2025
Very patient, caring, listens to concerns, professional
Jul 16, 2025
Provides us with compassionate care, in a prompt thorough manner....as does her nurse, Rachael.
Jul 16, 2025
I’ve been with Nellie Simon for years, she understands and tolerates me! I ask a lot of questions and her patience is impeccable!! She’s great at her trade…she never display rushing, but try to accommodate my needs and concerns.🙏🏾
Jul 15, 2025
Kind and caring
Jul 7, 2025
It’s been great and she recommended medication that betters my mental health.
Jul 7, 2025
It’s been great since my daughter was born.
Jul 1, 2025
She cares and lets me know that she is kind and respectful
Jun 30, 2025
She’s the best!!! I had several years of sleepless nights and pain that other providers ignored. Nellie actually listened to me and took care of me and now I’m pain free and sleeping through the night!!
Jun 27, 2025
Takes time to listen and explain
Jun 24, 2025
Nellie always listens.
Jun 20, 2025
Dr. Nellie always takes time to listen, explain and be thorough.
Jun 18, 2025
Staff is very nice and understanding. Verywelcoming
Jun 16, 2025
Blessed to have a caring person who shows compassion and listen while staying professional and courteous.
Jun 13, 2025
She listens to me. She's my healthcare partner, not just my healthcare provider. I'm an active participant in decisions and she hears and responds to my concerns.
Jun 11, 2025
Nellie is very patient centered and always makes sure communication is made both in an appointment, but with email correspondence.
Jun 11, 2025
I've been seeing Nellie for years and have recommended her to several of my friends.
Jun 2, 2025
Nellie is very good. Listens and tries to be helpful in every way she can.
May 27, 2025
Nellie is amazing and easy to talk to
May 20, 2025
Nellie is absolutely wonderful
May 2, 2025
We had a great experience.
Apr 29, 2025
All good
Apr 16, 2025
Has a pleasant and professional appearance
Apr 14, 2025
She's taken care of my medical needs for several years now. Very satisfied.
Apr 2, 2025
Nellie is knowledgeable, compassionate, listens to you and doesn't make you feel like you are being rushed out the door.
Apr 1, 2025
nothing else to say other then its a very friendly place to go when you need to see the DR
Apr 1, 2025
Provider was excellent I. Listening and helping resolve my issue.