Nellie Simon, ARNP
Family Medicine
MercyOne Grand Avenue Family Medicine
1525 Grand Avenue
West Des Moines, IA 50265 Directions
4.9 out of 5
238 verified ratings
238 Ratings, 82 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 22, 2026
It shows that Nellie enjoys helping others. Grateful to have found her as a provider.
Apr 14, 2026
I always come away with a warm feeling after seeing Nellie!
Apr 14, 2026
Wish all health care professionals were as smart and caring as Nellie
Apr 3, 2026
She listened to me and met my needs
Apr 1, 2026
Nellie Simon listens and hears me, is knowledgeable and is professional but makes you feel comfortable when talking with her.
Apr 1, 2026
Nellie, has always taken the time with me to listen and help figure out a plan with me. She does not rush to just throwing meds my way and takes a genuine interest in helping me with my health concerns.
Mar 30, 2026
She always treats me as though I'm her number 1 priorty.😊
Mar 27, 2026
Great provider!
Mar 24, 2026
She is terrific!
Mar 23, 2026
All good
Mar 13, 2026
Have been going to her many years now. Knowageabble in many areas.
Mar 6, 2026
It would be nice to spend a little more time discussing my health plans.
Mar 4, 2026
Nellie Simon has always given the time it takes to answer in a caring attitude and understanding with feedback necessary for my issues!
Feb 25, 2026
she understands me very well and is helpful
Feb 24, 2026
Very help and got my next appointment fast
Feb 11, 2026
Accomplished and caring
Feb 6, 2026
I am happy I made the decision to contact Nellie regarding these ongoing symptoms. I am happy I feel my symptoms are as important to Nellie and all staff as they are to my distress. My symptoms are still present but I am more comfortable with my health status.
Feb 3, 2026
Very professional and understanding
Feb 2, 2026
I really liked her personability. She seems to care people, and it shows.
Jan 21, 2026
I look forward to having Nellie as my primary caregiver.
Jan 20, 2026
Nellie is "Top Notch" all the way. Caring and professional in every way.
Jan 20, 2026
She is great!
Jan 16, 2026
Nellie takes the time to thoroughly explain lab results and how they relate to overall health and recommendations.
Jan 7, 2026
She is such a great caregiver I told my grandchild and is now seeing her, And very happy with Nellie
Jan 7, 2026
She was pretty busy that day. I would have liked a bit more time to discuss things.
Jan 6, 2026
Nellie was meant for this job, she does it with caring and understanding what the patient needs!
Dec 22, 2025
She addressed all of my concerns and explained what I need to follow up on in the future.
Dec 19, 2025
Always a joy to see her. She is personable and can tell she cares about my well-being
Dec 15, 2025
Nellie Simon is very caring of her patients.
Dec 10, 2025
Very aware of my history and prepared.
Dec 10, 2025
It's always a pleasure when I need to see Nellie. Not only does she listens but she remembers things we talked about in the past whether it be personal or professional. I never fell judged by her but that she truly cares about me and my health.
Dec 5, 2025
Just keep up what you and your staff are doing ! Which is a great job!!
Dec 2, 2025
I can't say enough good about Nellie Simon. She went over and beyond the call of duty to consult with me on my first appointment with her. She answered questions that I had had before that did not get answered, plus spent a lot of time with me. I was very grateful for her attentiveness on our first appointment.
Nov 25, 2025
My prescriptions came to $5 and she ordered a 90 day supply! ❤️❤️❤️
Nov 19, 2025
She is a good provider
Nov 18, 2025
Accomplished PA, knows her stuff
Nov 14, 2025
She was really great. I felt very comfortable and cared for by her and her nurse.
Nov 12, 2025
I would have liked to have been given a prescription to help with my systems
Nov 12, 2025
THANK YOU FOR BEING SUCH A GREAT AND CARING PROVIDER WHO LISTENS AND TALKS THROUGH OPTIONS, TREATING ME AS A PERSON RATHER THAN A NUMBER.
Nov 11, 2025
She and her staff are always very helpful .. friendly and professional.
Nov 11, 2025
As it turned out, I had a broken wrist. Nelly Simon was very caring and very thorough in examining me. The nurse was also very caring and gentle, as well as the radiologist.Nellie referred me to an orthopedic office for treatment which has also been very good.
Nov 7, 2025
She’s a great person and a great doctor, caring and really listens to you
Oct 24, 2025
Answering in ways I understand
Oct 22, 2025
Nellie has been our primary provider for many years & we trust her implicitly.
Oct 21, 2025
Nellie couldn’t have been more empathetic and thorough. Thankfully I found someone who will hopefully stay here for a bit.
Oct 21, 2025
Nellie has been my provider for over one year and I’ve never been happier. She is patient and has explained every process to get me healthy. I had given up on doctors and figured I’d live a pretty anxious life until Nellie. From day one, she was determined to get me feeling better so she ordered a genealogy test. We found a medication that actually works after many trials with different doctors. This is just one instance of many great things Nellie has done and I hope she’s recognized for the amazing work she does.
Oct 17, 2025
Very comfortable visits. I feel listened to and answered. Great support staff also. I brag on you.
Oct 13, 2025
So glad she is my provider. Very happy that I came to this clinic.
Oct 8, 2025
When I first came to Nellie from another state, she took me off a few medications, thinking it was overkill. Yep, apparently I didn't need all of the ones I was on.
Oct 8, 2025
She covered all the questions I had and addressed all my issues and concerns.