79 Ratings, 53 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise NCH Gastroenterology for compassionate, knowledgeable, and thorough care across providers and staff. Frequent mentions highlight attentive listening, clear explanations, and effective communication from nurses, NPs, and physicians. Scheduling and follow-up processes are described as friendly and accommodating. Several comments specifically note successful diagnostic testing, scope/procedure preparation and execution, and strong teamwork. Overall sentiment is highly positive with many patients feeling comfortable, respected, and well cared for.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Oct 3, 2025
Kunal Suryawala, MD
Always excellent care
Oct 1, 2025
Immediate appointment, and my medical issues were handled.Very, very appropriately.Come up with appropriate testing scheduled immediately. Isabel is very knowledgeable, friendly, and professional.
Oct 1, 2025
Dr was empathetic in understanding my reasoning for leaving my former provider, informing me of facts about my previous [ ] and referring me to an oncologist replacing mine who retired. He understands my desire for team medical care
Oct 1, 2025
My entire experience from checking in at the front desk, working with the nurse, and with the physician was outstanding!!
Sep 30, 2025
Excellent care
Sep 30, 2025
All was exceptionally good
Sep 27, 2025
Great
Sep 27, 2025
Respect Isabel advice
Sep 27, 2025
Isabel very friendly and courteous
Sep 27, 2025
Everyone was great! Love the P.A. She is very knowledgeable, patient and kind.
Sep 27, 2025
Dr. Suryawala
Sep 26, 2025
Isabel is a treasure. Very knowledgeable and very thorough
Sep 23, 2025
Yes. We discussed all my medications and how they could be interacting with each other. After discussing, Isabel suggested [ ] and adding another, [ ] prior to [ ], and requested that I keep her informed as to its effectiveness. If it is not effective , A new prescription for [ ] will be requested. I will also add [ ], but take dosage recommended at [ ] rather than in the [ ]. That about covers it. All good.
Sep 23, 2025
Excelllent experience
Sep 21, 2025
Had a first appointment with Isabel Hamro and she is very Knowledgeable and covered all possibilities. Explained the process to find out why I am having [ ]. Her suggestion seemed the best one.
Sep 20, 2025
Both nurse and isabel very good. Would recommend to anyone
Sep 19, 2025
Es una atención de excelencia desde la reseccion .enfermero y dra algo maravilloso desde que llegas .y el tratamiento fue excelente desde los medicamentos y la información de como tomarlos .hoy me siento muy bien gracias a dios y el colectivo que me atendió .sigan trabajando así los felicito de todo corazón muchas gracias.
Sep 11, 2025
She was an excellent person. Immediately ordered a test to further evaluate the problem. We have confidence in her assessment.
Sep 6, 2025
Very caring and thorough. Knowledgable and spends the time with you to answer all questions. Never feel rushed. An excellent NP and caring person!!
Aug 19, 2025
The “BEST”
Aug 16, 2025
Friendly informative appointment..with a smile..
Aug 16, 2025
very good!
Aug 15, 2025
5 Star Dr, staff & office!!!
Aug 14, 2025
Excellent
Aug 13, 2025
Isabel is always completely informed about me…She is always ready for any questions l Have and answer them. Isabel makes my visit with her very special under the circumstances. I appreciate her very much.
Aug 6, 2025
Isabel is very thorough and gives suggestions as to what to do to improve your health.
She listens carefully but also ask a lot of questions to be sure as to what health issues you're facing.
She's very pleasant and easy to talk to, so I was able comfortably share all my concerns with her. Five stars for me 🌟🌟🌟🌟🌟
Aug 3, 2025
Excellent care
Aug 2, 2025
Excellent
Jul 3, 2025
Isabel provides time, care, and understanding to help find an ongoing solution to my complicated health. Not only does she allow me to explain problems, but she offers hand outs and written explanations with our plan. Isabel is a true gift to NCH as well as her patients.
Jul 2, 2025
Was professional and knowledgeable and caring. Deserves a 5 star rating.
Jun 21, 2025
The best. So knowledgeable and caring. Thank you.
Jun 13, 2025
Thank you very much
May 31, 2025
Always get a warm welcome and enough time to thoroughly discuss my issues
May 16, 2025
She was very professional and understanding
May 3, 2025
She was knowledgeable n very informative ..well done!
Apr 15, 2025
Super friendly, patient, attentive, highly recommended Nurse Isabel and RN Nick
One of the Best customer service I have experienced by far from NCH
Apr 12, 2025
Isabel was kind , caring, professional, she must have spent a few minutes really reading my chart and family history , it’s refreshing to meet someone for the first time and to feel like they cared and take their job seriously. Nick the nurse was wonderful too. I feel I’m in the right hands.
Apr 8, 2025
Extremely polite and professional.
Mar 27, 2025
I was thoroughly impressed with Isabel Hamro APRN. Her expertise was evident, and she took the time to listen attentively to my concerns. I never felt rushed or pressured, as if she had to prioritize her next patient.
Mar 12, 2025
Buena atención, con el tiempo necesario para oír mis explicaciones, analizarlas y responder adecuadamente. Le doy las gracias.
Mar 7, 2025
Very positive
Mar 1, 2025
I had an amazing appointment with Isabel. She listened, answered all my questions, knew my file and made me feel comfortable and unrushed.
Feb 8, 2025
Great
Feb 4, 2025
Professional, thorough, thoughtful and pleasant. Took time to review all my medical records. Office is easily accessible and staff are helpful and timely.
Dec 18, 2024
Caring, personable and excellent listener. I am profoundly grateful for his care.
Dec 14, 2024
Excellent in every way!
Nov 9, 2024
All visits with Dr. Suryawala are informative ,pleasant and respectful.
Oct 19, 2024
Exceptional in showing care for patient and knowleable! Would highly recommend him and go back whenever I need him!
Jul 13, 2024
I am very pleased with Dr Kunal Suryawala is very professional
May 11, 2024
First time visit was excellent