2,403 Ratings, 1041 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise NCH Gastroenterology for compassionate, knowledgeable, and thorough care across providers and staff. Frequent mentions highlight attentive listening, clear explanations, and effective communication from nurses, NPs, and physicians. Scheduling and follow-up processes are described as friendly and accommodating. Several comments specifically note successful diagnostic testing, scope/procedure preparation and execution, and strong teamwork. Overall sentiment is highly positive with many patients feeling comfortable, respected, and well cared for.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Sep 30, 2025
Kunal Suryawala, MD
Excellent care
Sep 27, 2025
Great
Sep 26, 2025
Michelle was professional, knowledgeable, helpful and nice.
Sep 26, 2025
The best
Sep 19, 2025
Es una atención de excelencia desde la reseccion .enfermero y dra algo maravilloso desde que llegas .y el tratamiento fue excelente desde los medicamentos y la información de como tomarlos .hoy me siento muy bien gracias a dios y el colectivo que me atendió .sigan trabajando así los felicito de todo corazón muchas gracias.
Sep 17, 2025
Staff is wonderful! Nurse and Dr were very thorough, friendly, and listened to what I had to say. Staff that scheduled my follow up was very friendly and accommodating!
Sep 17, 2025
The M.D. and staff are always friendly and approbable.No long wait periods and problems dealt with.
Sep 17, 2025
Cindee was great! Very thorough. We thought we were going to meet Dr Bakr but disappointed that we didn’t.
Sep 17, 2025
Ann gave us helpful observations on our first visit with her and we look forward to working with her again as needed. She was outstanding!
Sep 17, 2025
Dr Prabakaran and his team are excellent!!
Sep 16, 2025
Nice group of people
Sep 16, 2025
Nurse Isabel, and Nurse Nick are the best, and example of how all nurses should be, and the check in and checkout staff, are SO polite, please encourage & mentor them, to further their careers in the medical field.
Sep 16, 2025
The doctor was very professional
Sep 16, 2025
Cindi is fantastic. She is always exploring ways to help me.
Sep 16, 2025
Good, timely care
Sep 16, 2025
Very nice and had a great experience with her
Sep 15, 2025
Dr rated a ten. One of the top physicians I have ever had a relationship with.
Sep 14, 2025
She spoke with me as if I were a human being, not an object. In my 20+ years of receiving care From NCH Physicians, she ranks as one of the best in both treatment and knowledge. I Have become accustomed to assembly line like medicine at NCH that to have someone treat Me in such a Kind, respectful way was amazing. I also want to add that Nick, her nurse, also extended personable and knowledgeable treatment during my time with him. Most of the time, the nurses are only interested in taking your [ ], and asking the mandatory questions that are on the computer screen. Do that and they're gone. Nick wasn't like that at all. He also deserves a 10 out of 10 rating.
Sep 13, 2025
Very well run office. Competent care and respect for their patients
Sep 13, 2025
Always knowledgeable and friendly
Sep 13, 2025
Speediness of appointment
Sep 12, 2025
She promised me a copy of a [ ] and gave it to me before I left. Nick was great, too!
Sep 12, 2025
Excellent doctor
Sep 12, 2025
Cindilee was great!! She listened to all my issues and acted based on what I described.
Sep 11, 2025
I’m very happy with Isabel. She’s always very accommodating. She listens very carefully to whatever I have to say and explains everything to me in a very easy for me to understand why
Sep 11, 2025
Dr. Juncadella’s knowledge of [ ] and her recommendation to start a more effective drug, [ ]. Her nurse Kimberly always answers my questions on the NCH web site. And both are very pleasant to work with.
Sep 11, 2025
Courteous employees
Sep 11, 2025
She was an excellent person. Immediately ordered a test to further evaluate the problem. We have confidence in her assessment.
Sep 10, 2025
Outstanding physician. Compassionate, knowledgeable, and she always listens.
Sep 10, 2025
Both the RN and the NP were extremely professional.
Sep 10, 2025
Dr. Juncadella is outstanding.
Sep 9, 2025
I always feel at ease and in competent hands
Sep 9, 2025
Dr. Juncadella is always courteous and caring.
Sep 9, 2025
All good
Sep 8, 2025
Always good. Very informative and to the point. Very friendly and kind. Does her best to come up with a solution.
Sep 8, 2025
Dr Bakr is very knowledgeable and very caring. He makes me feel very comfortable about my condition and offers to see me whenever I need him.
Sep 8, 2025
Dr. Bakr is an exceptional physician that specializes in [ ].
Sep 7, 2025
She was very informative and explained things thoroughly.
Sep 6, 2025
Very caring and thorough. Knowledgable and spends the time with you to answer all questions. Never feel rushed. An excellent NP and caring person!!
Sep 6, 2025
Isabel Hamro definitely provided outstanding care and spent a lot of time with me. Praises also to Nick, the nurse who greeted me and took my vitals and asked all the relevant questions. He was superb!!! The entire experience was wonderful.
Sep 6, 2025
Thank you for the great care!
Sep 6, 2025
Ann Axline is a wonderful and caring Nurse ,explained my condition and what options I have , she is really amazing.
Sep 6, 2025
As the doctor's assistant...she was very thorough. Answered all my questions, ordered [ ] and did everything I think she should have. This was my 1st time seeing her.
Sep 6, 2025
Dr Bakr has a great positive pereonality
Sep 5, 2025
Had exceptional service from the gentleman on checkout, the scheduler who called to schedule my scopes, Michelle Bucks MA who did the intake and Michelle Buck. Check in was polite.
Sep 4, 2025
Extremely through. Listened to everything I said.
Sep 4, 2025
Entire staff was excellent
Sep 4, 2025
Everyone was timely,accurate and responsive.
Sep 4, 2025
She was very attentive and eager to help me. My [ ] has to wait [ ] in 6 months.
Sep 3, 2025
Both Anne Axline and her nurse were prompt, very friendly, and very helpful. They were professional and very knowledgeable. Very good experience.