Dr. Gena Loraine Napier, MD

Family Practice/General Practice

11125 Dunn Road, Suite 406

St. Louis, MO 63136 Directions

3146535484

doctors.bjc.org

4.8 out of 5

165 verified ratings

165 Ratings, 53 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 9, 2025
Was there anything that you feel was outstanding?
Consistent experience always. A professional visit

Apr 30, 2025
Was there anything that you feel was outstanding?
Dr. Napier and staff have always treated me the upmost respect and care.

Apr 26, 2025
Was there anything that you feel was outstanding?
I like the when I put a message in My Chart the doctor responds the same day with in a couple of hours

Apr 21, 2025
Was there anything that you feel was outstanding?
The whole medical team in the office is great

Apr 19, 2025
Was there anything that you feel was outstanding?
Dr Napier makes you feel like you are her only patient during the time of the office visit. Appreciate her patience and listening skills

Apr 18, 2025
Was there anything that you feel was outstanding?
Every staff member was friendly & gave excellent care . I was very grateful to be able to get the appointment so quickly, see Dr. Napier, & have xrays on my knee done before going on a planned vacation.

Apr 12, 2025
Was there anything that you feel was outstanding?
Dr. Napier provided excellent care for my mother before her death. Because of her care and friendliness, I moved my primary care services to her as well. She provided guidance through my mother‘s transition into hospice. After her death, she has continued to provide care to me with patience, support, detailed assistance. I appreciate the support of Dr. Napier and her assistant. Because of my background, I tend to have several questions and am somewhat hesitant To go to the doctor unless it’s extremely urgent. I appreciate their openness and friendliness that they have given me, as well as their patience and willingness to explain things in detail when I have questions. This helps to relax me, confirming that I made the correct decision. I appreciate the support that they’ve given me and my mother during this new transition and difficult chapter in my life. They are amazing and thorough!!

Apr 11, 2025
Was there anything that you feel was outstanding?
Everyone was kind and professional.

Apr 11, 2025
Was there anything that you feel was outstanding?
They were all great

Apr 8, 2025
Was there anything that you feel was outstanding?
I always find Dr Napier caring, attentive, concerned and responsive. She listens and never makes me feel rushed. Same for the staff during every interaction.

Apr 7, 2025
Was there anything that you feel was outstanding?
Dr Napier is a wonderful Dr and takes good care of me

Apr 4, 2025
Was there anything that you feel was outstanding?
A+ to all

Mar 15, 2025
Was there anything that you feel was outstanding?
Doctor, medical assistant, and staff. Were great.

Mar 9, 2025
Was there anything that you feel was outstanding?
The entire staff was polite and courteous. Dr Napier is always attentive to my concerns.

Mar 7, 2025
Was there anything that you feel was outstanding?
Doctor Gena Napier is always patient, kind, courteous and thorough! Helping you anyway she can. We have nothing but praise for her! Her staff is also always professional, friendly and courteous too!

Mar 7, 2025
Was there anything that you feel was outstanding?
Very good service

Feb 22, 2025
Was there anything that you feel was outstanding?
Dr Napier is a wonderful doctor. She is excellent in listening and really cares about any issue you may have.

Feb 15, 2025
Was there anything that you feel was outstanding?
This office always provides exceptional care

Feb 10, 2025
Was there anything that you feel was outstanding?
I always appreciate the care & attention Dr Napier gives. Staff was very friendly & helpful.

Jan 26, 2025
Was there anything that you feel was outstanding?
Dr. Napier took the time to answer my questions regarding possible prescriptions and how to approach it. I appreciate that she doesn't seem rushed when she is examining me and obtaining the history from me.

Jan 21, 2025
Was there anything that you feel was outstanding?
I actually look forward to my visits with Dr. Napier somehow when I see her, I know that everything going to be OK

Dec 31, 2024
Was there anything that you feel was outstanding?
All the staff I came in contact with were excellent.

Dec 29, 2024
Was there anything that you feel was outstanding?
Every staff member was helpful, professional, and courteous.

Dec 27, 2024
Was there anything that you feel was outstanding?
Everyone is so nice n professional

Dec 23, 2024
Was there anything that you feel was outstanding?
The entire staff is always professional and courteous.

Dec 18, 2024
Was there anything that you feel was outstanding?
Dr Napier is doing an excellent job as my doctor.

Dec 15, 2024
Was there anything that you feel was outstanding?
Dr. Napier and her staff are always responsive, excellent at making me feel heard, and communicative with test results.

Dec 13, 2024
Was there anything that you feel was outstanding?
Everyone was Awesome

Dec 8, 2024
Was there anything that you feel was outstanding?
Dr Napier and her team always provide excellent care, support, and attention to detail. The follow up is great.

Dec 7, 2024
Was there anything that you feel was outstanding?
Dr Napier is the greatest

Nov 26, 2024
Was there anything that you feel was outstanding?
I like Dr. Napier very good doctor. Very understanding ond polite . I rake Dr. NAPIER AS A Outstanding Physician that I will highly recommend her to the ones that are concern about there health..

Nov 25, 2024
Was there anything that you feel was outstanding?
All the staff was outstanding.

Nov 4, 2024
Was there anything that you feel was outstanding?
Every body extended excellent courtesy.

Oct 22, 2024
Was there anything that you feel was outstanding?
All staff members were excellent.

Oct 17, 2024
Was there anything that you feel was outstanding?
Everyone was extremely helpful, service great.

Sep 29, 2024
Was there anything that you feel was outstanding?
Love Dr Napier. She listens, she is kind and if she doesn’t know the answer to something, she will find out for you. She gets back with you promptly after test results.

Sep 20, 2024
Was there anything that you feel was outstanding?
Whole staff was excellent

Sep 18, 2024
Was there anything that you feel was outstanding?
Everyone was great!

Sep 10, 2024
Was there anything that you feel was outstanding?
i think Dr.Napier and the whole staff are very good, very friendly and helpful.

Sep 10, 2024
Was there anything that you feel was outstanding?
I received the same quality care I'm used to receiving.

Sep 9, 2024
Was there anything that you feel was outstanding?
My husband and I feel so fortunate to have Dr. Gena Napier as our doctor!! She is very knowledgeable, patient and compassionate. We would highly recommend her as a doctor! Her staff is very friendly and professional also.

Aug 21, 2024
Was there anything that you feel was outstanding?
Everyone was great

Aug 20, 2024
Was there anything that you feel was outstanding?
Very appreciated the visit and we'll needed it.

Aug 17, 2024
Was there anything that you feel was outstanding?
Dr. Napier has been the most Professional and Compassionate Medical Provider I’ve ever worked with.

Aug 16, 2024
Was there anything that you feel was outstanding?
Dr. Napier's calm caring concern of my care has been so welcomed and appreciated. I feel cared about and everyone seems content in the work environment. Excellent care here always. I love this doctor and her team and love how Dr. Napier talks with the other doctors concerning my care. Thanks so much helping me take care of myself. Yall have been great. God bless you all.

Jul 25, 2024
Was there anything that you feel was outstanding?
My doctor and her nurse were extrordinary and very good at caring for me.

Jul 20, 2024
Was there anything that you feel was outstanding?
Dr. Napier is very caring & compassionate

Jul 19, 2024
Was there anything that you feel was outstanding?
Dr. Napier is quick to get back to me about a question on My Chart. She was very thoughtful in seeing me at late notice.

Jul 17, 2024
Was there anything that you feel was outstanding?
I have a good rapport with my physician.

Jun 26, 2024
Was there anything that you feel was outstanding?
Doctor and staff were excellent