MyMichigan Urgent Care Freeland
5694 Midland Road, (M-47)
Freeland, MI 48623 Directions
5.0 out of 5
448 verified ratings
448 Ratings, 118 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 1, 2025
Was there anything that you feel was outstanding?
Both the nurse and Dr. McKinnon were helpful and courteous. Thank you!
Oct 1, 2025
Was there anything that you feel was outstanding?
Amazing
Oct 1, 2025
Was there anything that you feel was outstanding?
Penny was so personable and caring! Dr McKinnon was so knowledgeable and helpful! Top Notch very professional with outstanding bed side manor❤️
What could have been done to improve your experience?
It was great! Nothing more could of been done
Oct 1, 2025
Was there anything that you feel was outstanding?
Friendly, thorough, and knowledgeable!
Oct 1, 2025
Was there anything that you feel was outstanding?
This staff puts you at ease! I would even say it was a fun experience except for having a UTI! Staff is knowledgeable and took time to explain things. Bravo!
Sep 30, 2025
Was there anything that you feel was outstanding?
Friendly staff
Sep 30, 2025
Was there anything that you feel was outstanding?
Fast service
Sep 24, 2025
Was there anything that you feel was outstanding?
Fast informative
What could have been done to improve your experience?
Have something other then ocean playing in the room.
Sep 23, 2025
Was there anything that you feel was outstanding?
Caring staff
Sep 23, 2025
Was there anything that you feel was outstanding?
Noreen answered my questions and was very helpful
Sep 23, 2025
Was there anything that you feel was outstanding?
The nurse that did my initial check in was very kind and compassionate.
What could have been done to improve your experience?
The girl at the check in was not welcoming. She was professional and did her job but as the first face you see when coming in for help, it wasn’t a welcoming experience. Felt like she could careless and was just doing her job.
Sep 22, 2025
Was there anything that you feel was outstanding?
The staff was excellent
Sep 22, 2025
Was there anything that you feel was outstanding?
All was great
Sep 22, 2025
Was there anything that you feel was outstanding?
Everyone was amazing and took such great care of us by listening and addressing our issues. From he moment we arrived until the time we left we felt like we mattered!
Sep 21, 2025
Was there anything that you feel was outstanding?
Awesome staff and service in Freeland! We drive 30 minutes and bypass several other competitor urgent cares to go to Freeland because we know the care we receive will be top notch.
What could have been done to improve your experience?
Nothing- excellent experience all around
Sep 20, 2025
Was there anything that you feel was outstanding?
Freeland was amazing
Sep 20, 2025
What could have been done to improve your experience?
Excellent care!
Sep 19, 2025
Was there anything that you feel was outstanding?
Everything surpassed my expectations
Sep 16, 2025
Was there anything that you feel was outstanding?
The nurse Lisa remembered me from bringing my daughter in recently, and asked how she was doing.
Sep 16, 2025
Was there anything that you feel was outstanding?
Very nice staff
Sep 16, 2025
Was there anything that you feel was outstanding?
Noreen was very nice
Sep 16, 2025
What could have been done to improve your experience?
Absolutely nothing:)
Sep 16, 2025
Was there anything that you feel was outstanding?
Appreciate the directed attention
Sep 15, 2025
Was there anything that you feel was outstanding?
Dispute walking in at the time of closure, I was welcomed and promptly tended to with care, concern and humor
What could have been done to improve your experience?
Nothing absolutely wonderful care
Sep 15, 2025
Was there anything that you feel was outstanding?
Caring staff
Sep 15, 2025
Was there anything that you feel was outstanding?
Everything was very good 👍
Sep 15, 2025
Was there anything that you feel was outstanding?
Dr was very good
Sep 12, 2025
Was there anything that you feel was outstanding?
Quick , friendly service
Sep 12, 2025
Was there anything that you feel was outstanding?
Penny and Dr. MacKinnon, outstanding!
Sep 11, 2025
Was there anything that you feel was outstanding?
Very nice staff
Sep 11, 2025
Was there anything that you feel was outstanding?
Penny was amazing and also JenniferBoth were very compassionate and professional. Very thorough and patient. Jennifer answered all my questions and they both spent quite a bit of time with me to tell them my concerns. I can not say enough good tings. I’m very appreciative for the care that they provided to me today.
Sep 11, 2025
Was there anything that you feel was outstanding?
Nurse Noreen was very good with my son and he didn’t even cry for is strep test
Sep 10, 2025
Was there anything that you feel was outstanding?
The staff was friendly and knowledgeable. Our trip was quick and thro.
Sep 8, 2025
Was there anything that you feel was outstanding?
The male nurse was nice
Sep 6, 2025
Was there anything that you feel was outstanding?
Very satisfied, she cured me. Great staff.
Sep 3, 2025
Was there anything that you feel was outstanding?
We got in really quick
Sep 2, 2025
Was there anything that you feel was outstanding?
I got in and was seen very quickly
Sep 2, 2025
Was there anything that you feel was outstanding?
You have kind staff
Aug 28, 2025
Was there anything that you feel was outstanding?
Friendly and efficient. Stephanie was very patient explaining everything to me. Love urgent care in Freeland,
Aug 26, 2025
Was there anything that you feel was outstanding?
Great experience
Aug 26, 2025
Was there anything that you feel was outstanding?
They got me in and out quickly
Aug 25, 2025
Was there anything that you feel was outstanding?
Excellent care
Aug 25, 2025
Was there anything that you feel was outstanding?
Very short wait time
Aug 24, 2025
Was there anything that you feel was outstanding?
Every one was extremely helpful and got me in and out quickly.
Aug 19, 2025
Was there anything that you feel was outstanding?
All the care was great
Aug 19, 2025
Was there anything that you feel was outstanding?
Fast getting back and nice staff
Aug 18, 2025
Was there anything that you feel was outstanding?
Noreen was kind to my son
Aug 18, 2025
Was there anything that you feel was outstanding?
Very nice staff
Aug 14, 2025
Was there anything that you feel was outstanding?
Noreen was understanding and kind to me
Aug 14, 2025
Was there anything that you feel was outstanding?
The wait time is always minimal.