MyMichigan Urgent Care Freeland
5694 Midland Road, (M-47)
Freeland, MI 48623 Directions
5.0 out of 5
540 verified ratings
540 Ratings, 150 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Nov 5, 2025
Was there anything that you feel was outstanding?
Stephanie and Mick were both friendly, attentive, and professional. I felt I was in good hands. Thanks, Stephanie and Mick!
What could have been done to improve your experience?
No suggestions
Nov 5, 2025
Was there anything that you feel was outstanding?
Staff was great. Nurses and Doctor were very nice and helpful.
Nov 4, 2025
Was there anything that you feel was outstanding?
Everyone that treated me was wonderful and did their best to make me feel comfortable and better
Nov 4, 2025
Was there anything that you feel was outstanding?
I love you guys, you are wonderful
Nov 4, 2025
Was there anything that you feel was outstanding?
Very nice staffing
Nov 4, 2025
Was there anything that you feel was outstanding?
Noreen was very nice
Nov 3, 2025
Was there anything that you feel was outstanding?
Nice staff
Nov 3, 2025
Was there anything that you feel was outstanding?
Good ear flush
Oct 30, 2025
Was there anything that you feel was outstanding?
Doc and nurse very friendly made you feel comfortable
Oct 24, 2025
Was there anything that you feel was outstanding?
Great
What could have been done to improve your experience?
Great
Oct 19, 2025
Was there anything that you feel was outstanding?
Short wait time
Oct 18, 2025
Was there anything that you feel was outstanding?
Everyone was very kind
Oct 18, 2025
Was there anything that you feel was outstanding?
Dr. Mackinnon reviewed my medications and I really appreciated that
Oct 8, 2025
Was there anything that you feel was outstanding?
Willing to help out when we’re late for an appointment and was able to go in urgent care due being late.
What could have been done to improve your experience?
Sometimes having an appointment has to make do on few minutes late because having to get your spouse out of the car into a wheelchair to try make on time for an appointment
Oct 7, 2025
Was there anything that you feel was outstanding?
Gave my child nausea medicine in office rather than having to wait for a prescription
Oct 7, 2025
Was there anything that you feel was outstanding?
Freeland is amazing beyond amazing midland could literally learn respect and love and kindness and compassion from the.
Oct 6, 2025
Was there anything that you feel was outstanding?
Good care
Oct 5, 2025
Was there anything that you feel was outstanding?
Penny is very nice
Oct 5, 2025
Was there anything that you feel was outstanding?
I enjoyed my visit
Oct 4, 2025
Was there anything that you feel was outstanding?
Dr. MacKinnon was very respectful and responsive to my needs. nurse Penny was very friendly and great personality and helpful getting me ready for the procedure. Both had good bedside manners and were professional.
What could have been done to improve your experience?
I can’t think of anything…
Oct 4, 2025
Was there anything that you feel was outstanding?
Excellent staff
Oct 4, 2025
Was there anything that you feel was outstanding?
Dr. MacKinnon is wonderful! And nurse Noreen was very nice.
Oct 4, 2025
Was there anything that you feel was outstanding?
The kindness of the staff
Oct 3, 2025
Was there anything that you feel was outstanding?
Only ones that could get me in today
Oct 3, 2025
Was there anything that you feel was outstanding?
Lisa was outstanding
Oct 2, 2025
Was there anything that you feel was outstanding?
Noreen was a absolute ray of sunshine, I enjoyed meeting her.
Oct 2, 2025
Was there anything that you feel was outstanding?
Service and friendliness of everyone from start to finish
Oct 2, 2025
Was there anything that you feel was outstanding?
I love you guys ❤️
Oct 2, 2025
Was there anything that you feel was outstanding?
Everyone was pleasant and kind during my daughter’s appointment!
Oct 1, 2025
Was there anything that you feel was outstanding?
Both the nurse and Dr. McKinnon were helpful and courteous. Thank you!
Oct 1, 2025
Was there anything that you feel was outstanding?
Amazing
Oct 1, 2025
Was there anything that you feel was outstanding?
Penny was so personable and caring! Dr McKinnon was so knowledgeable and helpful! Top Notch very professional with outstanding bed side manor❤️
What could have been done to improve your experience?
It was great! Nothing more could of been done
Oct 1, 2025
Was there anything that you feel was outstanding?
Friendly, thorough, and knowledgeable!
Oct 1, 2025
Was there anything that you feel was outstanding?
This staff puts you at ease! I would even say it was a fun experience except for having a UTI! Staff is knowledgeable and took time to explain things. Bravo!
Sep 30, 2025
Was there anything that you feel was outstanding?
Friendly staff
Sep 30, 2025
Was there anything that you feel was outstanding?
Fast service
Sep 29, 2025
Was there anything that you feel was outstanding?
Everything! Mick and Stephanie were fantastic! Both were very professional and listened to my concerns.
What could have been done to improve your experience?
Nothing. I highly recommend Freeland
Sep 29, 2025
Was there anything that you feel was outstanding?
Caring; thoughtful and listening to all of our questions and concerns. Very fast and very personable
Sep 28, 2025
Was there anything that you feel was outstanding?
Kari Mike and Dr. Mac were amazing when I came in with my son who had crashed his dirt bike and was bleeding all over. There where fast, respectful and worked as a great team.
Sep 24, 2025
Was there anything that you feel was outstanding?
Fast informative
What could have been done to improve your experience?
Have something other then ocean playing in the room.
Sep 23, 2025
Was there anything that you feel was outstanding?
Caring staff
Sep 23, 2025
Was there anything that you feel was outstanding?
Noreen answered my questions and was very helpful
Sep 23, 2025
Was there anything that you feel was outstanding?
The nurse that did my initial check in was very kind and compassionate.
What could have been done to improve your experience?
The girl at the check in was not welcoming. She was professional and did her job but as the first face you see when coming in for help, it wasn’t a welcoming experience. Felt like she could careless and was just doing her job.
Sep 22, 2025
Was there anything that you feel was outstanding?
The staff was excellent
Sep 22, 2025
Was there anything that you feel was outstanding?
All was great
Sep 22, 2025
Was there anything that you feel was outstanding?
Everyone was amazing and took such great care of us by listening and addressing our issues. From he moment we arrived until the time we left we felt like we mattered!
Sep 21, 2025
Was there anything that you feel was outstanding?
Awesome staff and service in Freeland! We drive 30 minutes and bypass several other competitor urgent cares to go to Freeland because we know the care we receive will be top notch.
What could have been done to improve your experience?
Nothing- excellent experience all around
Sep 20, 2025
Was there anything that you feel was outstanding?
Freeland was amazing
Sep 20, 2025
What could have been done to improve your experience?
Excellent care!
Sep 19, 2025
Was there anything that you feel was outstanding?
Everything surpassed my expectations