MyMichigan Urgent Care Freeland
5694 Midland Road, (M-47)
Freeland, MI 48623 Directions
5.0 out of 5
483 verified ratings
483 Ratings, 131 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 8, 2025
Was there anything that you feel was outstanding?
Willing to help out when we’re late for an appointment and was able to go in urgent care due being late.
What could have been done to improve your experience?
Sometimes having an appointment has to make do on few minutes late because having to get your spouse out of the car into a wheelchair to try make on time for an appointment
Oct 7, 2025
Was there anything that you feel was outstanding?
Gave my child nausea medicine in office rather than having to wait for a prescription
Oct 7, 2025
Was there anything that you feel was outstanding?
Freeland is amazing beyond amazing midland could literally learn respect and love and kindness and compassion from the.
Oct 6, 2025
Was there anything that you feel was outstanding?
Good care
Oct 5, 2025
Was there anything that you feel was outstanding?
Penny is very nice
Oct 5, 2025
Was there anything that you feel was outstanding?
I enjoyed my visit
Oct 4, 2025
Was there anything that you feel was outstanding?
Dr. MacKinnon was very respectful and responsive to my needs. nurse Penny was very friendly and great personality and helpful getting me ready for the procedure. Both had good bedside manners and were professional.
What could have been done to improve your experience?
I can’t think of anything…
Oct 4, 2025
Was there anything that you feel was outstanding?
Excellent staff
Oct 4, 2025
Was there anything that you feel was outstanding?
Dr. MacKinnon is wonderful! And nurse Noreen was very nice.
Oct 4, 2025
Was there anything that you feel was outstanding?
The kindness of the staff
Oct 1, 2025
Was there anything that you feel was outstanding?
Both the nurse and Dr. McKinnon were helpful and courteous. Thank you!
Oct 1, 2025
Was there anything that you feel was outstanding?
Amazing
Oct 1, 2025
Was there anything that you feel was outstanding?
Penny was so personable and caring! Dr McKinnon was so knowledgeable and helpful! Top Notch very professional with outstanding bed side manor❤️
What could have been done to improve your experience?
It was great! Nothing more could of been done
Oct 1, 2025
Was there anything that you feel was outstanding?
Friendly, thorough, and knowledgeable!
Oct 1, 2025
Was there anything that you feel was outstanding?
This staff puts you at ease! I would even say it was a fun experience except for having a UTI! Staff is knowledgeable and took time to explain things. Bravo!
Sep 30, 2025
Was there anything that you feel was outstanding?
Friendly staff
Sep 30, 2025
Was there anything that you feel was outstanding?
Fast service
Sep 29, 2025
Was there anything that you feel was outstanding?
Everything! Mick and Stephanie were fantastic! Both were very professional and listened to my concerns.
What could have been done to improve your experience?
Nothing. I highly recommend Freeland
Sep 29, 2025
Was there anything that you feel was outstanding?
Caring; thoughtful and listening to all of our questions and concerns. Very fast and very personable
Sep 28, 2025
Was there anything that you feel was outstanding?
Kari Mike and Dr. Mac were amazing when I came in with my son who had crashed his dirt bike and was bleeding all over. There where fast, respectful and worked as a great team.
Sep 24, 2025
Was there anything that you feel was outstanding?
Fast informative
What could have been done to improve your experience?
Have something other then ocean playing in the room.
Sep 23, 2025
Was there anything that you feel was outstanding?
Caring staff
Sep 23, 2025
Was there anything that you feel was outstanding?
Noreen answered my questions and was very helpful
Sep 23, 2025
Was there anything that you feel was outstanding?
The nurse that did my initial check in was very kind and compassionate.
What could have been done to improve your experience?
The girl at the check in was not welcoming. She was professional and did her job but as the first face you see when coming in for help, it wasn’t a welcoming experience. Felt like she could careless and was just doing her job.
Sep 22, 2025
Was there anything that you feel was outstanding?
The staff was excellent
Sep 22, 2025
Was there anything that you feel was outstanding?
All was great
Sep 22, 2025
Was there anything that you feel was outstanding?
Everyone was amazing and took such great care of us by listening and addressing our issues. From he moment we arrived until the time we left we felt like we mattered!
Sep 21, 2025
Was there anything that you feel was outstanding?
Awesome staff and service in Freeland! We drive 30 minutes and bypass several other competitor urgent cares to go to Freeland because we know the care we receive will be top notch.
What could have been done to improve your experience?
Nothing- excellent experience all around
Sep 20, 2025
Was there anything that you feel was outstanding?
Freeland was amazing
Sep 20, 2025
What could have been done to improve your experience?
Excellent care!
Sep 19, 2025
Was there anything that you feel was outstanding?
Everything surpassed my expectations
Sep 16, 2025
Was there anything that you feel was outstanding?
The nurse Lisa remembered me from bringing my daughter in recently, and asked how she was doing.
Sep 16, 2025
Was there anything that you feel was outstanding?
Very nice staff
Sep 16, 2025
Was there anything that you feel was outstanding?
Noreen was very nice
Sep 16, 2025
What could have been done to improve your experience?
Absolutely nothing:)
Sep 16, 2025
Was there anything that you feel was outstanding?
Appreciate the directed attention
Sep 15, 2025
Was there anything that you feel was outstanding?
Dispute walking in at the time of closure, I was welcomed and promptly tended to with care, concern and humor
What could have been done to improve your experience?
Nothing absolutely wonderful care
Sep 15, 2025
Was there anything that you feel was outstanding?
Caring staff
Sep 15, 2025
Was there anything that you feel was outstanding?
Everything was very good 👍
Sep 15, 2025
Was there anything that you feel was outstanding?
Dr was very good
Sep 12, 2025
Was there anything that you feel was outstanding?
Quick , friendly service
Sep 12, 2025
Was there anything that you feel was outstanding?
Penny and Dr. MacKinnon, outstanding!
Sep 11, 2025
Was there anything that you feel was outstanding?
Very nice staff
Sep 11, 2025
Was there anything that you feel was outstanding?
Penny was amazing and also JenniferBoth were very compassionate and professional. Very thorough and patient. Jennifer answered all my questions and they both spent quite a bit of time with me to tell them my concerns. I can not say enough good tings. I’m very appreciative for the care that they provided to me today.
Sep 11, 2025
Was there anything that you feel was outstanding?
Nurse Noreen was very good with my son and he didn’t even cry for is strep test
Sep 10, 2025
Was there anything that you feel was outstanding?
The staff was friendly and knowledgeable. Our trip was quick and thro.
Sep 8, 2025
Was there anything that you feel was outstanding?
The male nurse was nice
Sep 6, 2025
Was there anything that you feel was outstanding?
Very satisfied, she cured me. Great staff.
Sep 3, 2025
Was there anything that you feel was outstanding?
We got in really quick
Sep 2, 2025
Was there anything that you feel was outstanding?
I got in and was seen very quickly