MyMichigan Medical Center - Towne Center

4.7 out of 5

495 verified ratings

495 Ratings, 175 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 27, 2026
Was there anything that you feel was outstanding?
Kate and Sarah was exceptional and Dr. Haigis ☺️
What could have been done to improve your experience?
Everything was perfect

Jun 27, 2026
Was there anything that you feel was outstanding?
Yes nurses were attentive and caring. The doctor too. Everyone took the time to explain the diagnosis treatment and even how to administer my medication. I will say I don’t enjoy going to the er but if I do I would much rather be here. Thanks for all the great care.
What could have been done to improve your experience?
It was amazing all good

Jun 24, 2026
Was there anything that you feel was outstanding?
They was very nice and polite

Jun 22, 2026
Was there anything that you feel was outstanding?
They were extremely nice

Jun 22, 2026
Was there anything that you feel was outstanding?
Friendliness of staff.

Jun 21, 2026
Was there anything that you feel was outstanding?
Provider Dr. WILLY Nurse Melissa & Tech Kaitlyn was great

Jun 20, 2026
Was there anything that you feel was outstanding?
The ladies who all helped with my care today were beyond great! Doctor too! Amazing! I always choose to go here because it’s extremely fast and the upmost unbeatable help you can get up here! Thank you and keep doing a great job!
What could have been done to improve your experience?
Offer snacks for the pregnant ones 😆

Jun 19, 2026
Was there anything that you feel was outstanding?
Service was great and fast everyone was friendly

Jun 19, 2026
Was there anything that you feel was outstanding?
All the staff was nice from the front desk to back room to scans they had me smiling the hole time
What could have been done to improve your experience?
Nothin they did good job

Jun 18, 2026
Was there anything that you feel was outstanding?
Linda [ ]

Jun 18, 2026
Was there anything that you feel was outstanding?
Everybody was great
What could have been done to improve your experience?
Nothing the service was great

Jun 18, 2026
Was there anything that you feel was outstanding?
The nurse gave a pain shot and I never seen her again until discharge. The diagnostic sonographer Anae was EXCELLENT

Jun 17, 2026
Was there anything that you feel was outstanding?
The fact that they told me to rest. I WAS SO HAPPY ABOUT that
What could have been done to improve your experience?
Nothing everything was great

Jun 16, 2026
What could have been done to improve your experience?
It was excellent

Jun 15, 2026
Was there anything that you feel was outstanding?
The entire experience,
What could have been done to improve your experience?
Floor with less objects and particles

Jun 14, 2026
Was there anything that you feel was outstanding?
My nurse was wonderful!

Jun 14, 2026
Was there anything that you feel was outstanding?
The service was great

Jun 13, 2026
Was there anything that you feel was outstanding?
The cleanness

Jun 13, 2026
Was there anything that you feel was outstanding?
Everything was awesome and I was well taken care of

Jun 13, 2026
Was there anything that you feel was outstanding?
The care from the nurses and doctor.

Jun 13, 2026
Was there anything that you feel was outstanding?
Very professional and very nice
What could have been done to improve your experience?
Nothing, I couldn’t have asked for better care and advice

Jun 13, 2026
Was there anything that you feel was outstanding?
Everything was awesome
What could have been done to improve your experience?
Nothing everything was awesome

Jun 13, 2026
Was there anything that you feel was outstanding?
Outstanding

Jun 13, 2026
Was there anything that you feel was outstanding?
Everyone was excellent
What could have been done to improve your experience?
Coming in needs to be more organized

Jun 12, 2026
Was there anything that you feel was outstanding?
I love that I was taken seriously and made an priority.

Jun 12, 2026
Was there anything that you feel was outstanding?
Thank you

Jun 10, 2026
Was there anything that you feel was outstanding?
THE STAFF TOOK ME BACK RIGHT AWAY VERY QUICK COURTEOUS AND EFFICIENT. HONESTLY THE QUICKEST AND BEST HOSPITAL visit that I’ve ever had
What could have been done to improve your experience?
Nothing it was just perfect

Jun 10, 2026
Was there anything that you feel was outstanding?
Tara [ ]

Jun 8, 2026
What could have been done to improve your experience?
Nothing everyone was wonderful

Jun 8, 2026
What could have been done to improve your experience?
Nothing really, there was a long wait

Jun 5, 2026
Was there anything that you feel was outstanding?
The care of the staff

Jun 5, 2026
Was there anything that you feel was outstanding?
Marsha was extremely attentive and understanding. I felt heard and considered.

Jun 4, 2026
Was there anything that you feel was outstanding?
My PCT was very nice

Jun 2, 2026
Was there anything that you feel was outstanding?
Provider Haigis and team are the best I seen in awhile thanks
What could have been done to improve your experience?
Nothing everything was done in timely fashion It’s a great team of professionals here

Jun 1, 2026
Was there anything that you feel was outstanding?
Amazing nurses and doctors

Jun 1, 2026
Was there anything that you feel was outstanding?
Great care provided by Cameron and David 10/10😁

May 31, 2026
Was there anything that you feel was outstanding?
The nurse Kaitlyn

May 31, 2026
Was there anything that you feel was outstanding?
My only complaint is that I waited 45+ minutes in the room before anyone came in to see me
What could have been done to improve your experience?
More staff

May 31, 2026
Was there anything that you feel was outstanding?
Everything

May 30, 2026
Was there anything that you feel was outstanding?
Amazing care team thank you

May 30, 2026
Was there anything that you feel was outstanding?
Greatest care and competence of any er visit over the course of my lifetime

May 29, 2026
Was there anything that you feel was outstanding?
Everyone was so nice

May 29, 2026
Was there anything that you feel was outstanding?
The nurse and Dr. were incredible. They went out of their way to make this experience positive and reassuring (health wise). Both were off the charts in their effort and care. please acknowledge them. They are a rare breed any more.

May 28, 2026
Was there anything that you feel was outstanding?
The teamwork of the staff was excellent. It started with my intake and continued until I met with the doctor. I met with the nurse and an X-ray was taken to help determine what was causing my intense pain. Thank you for your care and excellent service,
What could have been done to improve your experience?
Everything was great.

May 28, 2026
Was there anything that you feel was outstanding?
Excellent care! Everything was explained to me and made clear! The staff is amazing

May 28, 2026
Was there anything that you feel was outstanding?
Quick attention to pain

May 28, 2026
Was there anything that you feel was outstanding?
Hailee was great and everyone work perfectly together

May 28, 2026
Was there anything that you feel was outstanding?
Michelle in registration was phenomenal

May 27, 2026
Was there anything that you feel was outstanding?
The staff was efficient, quick and fast.

May 26, 2026
Was there anything that you feel was outstanding?
My nurse was Laurie and she was absolutely amazing! She really cares about the patient, made me so comfortable during my time here.