MyMichigan Medical Center - Sault

4.4 out of 5

680 verified ratings

680 Ratings, 195 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 29, 2026
Was there anything that you feel was outstanding?
Chair broke while in exam room and injured my husbands ribs.

Jun 29, 2026
Was there anything that you feel was outstanding?
It was outstanding my doctor was able to diagnose my back pain in 15 seconds, load me with pain meds and sent out the door.
What could have been done to improve your experience?
The whole thing is great besides the doctors suck [removed profanity]. Only complaint. Their solution is medication, rather than fixing the issue.

Jun 29, 2026
Was there anything that you feel was outstanding?
Helena is the best nurse ever. Nothing but kindness & compassion.

Jun 29, 2026
Was there anything that you feel was outstanding?
All good

Jun 28, 2026
Was there anything that you feel was outstanding?
I absolutely loved how personal everyone was with me today it made my visit as enjoyable as it could be
What could have been done to improve your experience?
Nothing this was the best visit I have ever had

Jun 28, 2026
Was there anything that you feel was outstanding?
The care

Jun 27, 2026
Was there anything that you feel was outstanding?
Figured out what was wrong quite quickly.

Jun 27, 2026
Was there anything that you feel was outstanding?
Very professional and kind
What could have been done to improve your experience?
Everything and everyone was professional

Jun 27, 2026
Was there anything that you feel was outstanding?
Every one had a smile and was very helpful
What could have been done to improve your experience?
Nothing more. Everyone was on their game

Jun 27, 2026
Was there anything that you feel was outstanding?
All of these nurses deserve daisy awards!

Jun 27, 2026
Was there anything that you feel was outstanding?
How every nurse was concerned about my child. Not just our specific nurse.
What could have been done to improve your experience?
The lobby floor was dirty other than that it was a great experience.

Jun 25, 2026
What could have been done to improve your experience?
Warm up the waiting area

Jun 24, 2026
Was there anything that you feel was outstanding?
The staff was amazing. They made a very uncomfortable situation tolerable.

Jun 24, 2026
Was there anything that you feel was outstanding?
After dealing with the impersonal experience of [HOSPITAL], where they deal with hundreds of patients at once, it was a delight to come back to my hometown hospital and see smiling faces in the ED! Everyone, from triage nurse to doctor to discharge nurse seemed to be listening, and taking me seriously, and the ultrasound techs put me at ease with their professionalism and friendliness. Thank you, everyone.

Jun 23, 2026
What could have been done to improve your experience?
Cleaner bathroom

Jun 23, 2026
Was there anything that you feel was outstanding?
Very friendly and caring staff. Took fast action. Everything went smoothly.
What could have been done to improve your experience?
Not a thing

Jun 22, 2026
What could have been done to improve your experience?
I brought the patient in and I as a care giver still had to take the patient to the restroom

Jun 22, 2026
Was there anything that you feel was outstanding?
Very nice people

Jun 22, 2026
Was there anything that you feel was outstanding?
Everyone was so kind and helpful! Elena is amazing!

Jun 21, 2026
Was there anything that you feel was outstanding?
Dr was very good
What could have been done to improve your experience?
Bathroom in waiting room

Jun 21, 2026
Was there anything that you feel was outstanding?
All staff was kind and caring

Jun 21, 2026
Was there anything that you feel was outstanding?
All
What could have been done to improve your experience?
All good

Jun 21, 2026
Was there anything that you feel was outstanding?
The staff was very nice did not rush and really listened

Jun 21, 2026
Was there anything that you feel was outstanding?
All the staff were amazing.

Jun 21, 2026
Was there anything that you feel was outstanding?
Dr sommers was great with my child

Jun 21, 2026
Was there anything that you feel was outstanding?
Michele,Molly.and Laura were great

Jun 21, 2026
Was there anything that you feel was outstanding?
My Michigan doesn’t call the day before an appointment. Comes in e-mail. Would appreciate a call. Used to get a call

Jun 20, 2026
Was there anything that you feel was outstanding?
Friendly and great bedside manner

Jun 20, 2026
Was there anything that you feel was outstanding?
Kindness

Jun 17, 2026
What could have been done to improve your experience?
I’d love the ability to know more about the progression of tests and/or procedures

Jun 17, 2026
Was there anything that you feel was outstanding?
My nurse
What could have been done to improve your experience?
Warmer

Jun 17, 2026
Was there anything that you feel was outstanding?
The doctors care and concern

Jun 17, 2026
Was there anything that you feel was outstanding?
My nurse Charlie was very quick to get me anything I asked and was a delight. I was in a lot of pain but I felt very cared for. I can only hope any future nurse I have is as great as he is as a nurse and a human

Jun 17, 2026
Was there anything that you feel was outstanding?
The on duty nurse was awesome

Jun 16, 2026
Was there anything that you feel was outstanding?
I came in hurting and scared but was immediately put at ease at how quickly they cared for my issues

Jun 16, 2026
Was there anything that you feel was outstanding?
All outstanding

Jun 16, 2026
Was there anything that you feel was outstanding?
The overall service from the time I walked in was outstanding

Jun 16, 2026
Was there anything that you feel was outstanding?
Everything was done very professionally
What could have been done to improve your experience?
Nothing it was excellent

Jun 16, 2026
What could have been done to improve your experience?
More staff, less overall time spent in emergency room

Jun 16, 2026
What could have been done to improve your experience?
Faster to get me back

Jun 16, 2026
Was there anything that you feel was outstanding?
The healthcare workers were very polite and understanding of my needs during this ER visit.
What could have been done to improve your experience?
I understand that ER visit times can vary depending on how busy they are. I know they got to me as quick as they could.

Jun 15, 2026
Was there anything that you feel was outstanding?
Hali [ ] & Dr. Bowes were outstanding and took care great of me. They treated me as a person and not an addict. I’ve had many experiences at hospitals (including here) where they treated me as a less than human. It means a lot. Thank you.

Jun 15, 2026
Was there anything that you feel was outstanding?
Very positive and professional team. Emily and Joe were a great nurse team.
What could have been done to improve your experience?
Softer chairs in rooms

Jun 15, 2026
What could have been done to improve your experience?
I understand every case is different, but as a child with a head laceration, I feel as though we weren’t treated as soon as possible

Jun 15, 2026
Was there anything that you feel was outstanding?
The staff is always so kind and caring!

Jun 15, 2026
Was there anything that you feel was outstanding?
I was shivering and they were kind and getting me plenty of blankets.
What could have been done to improve your experience?
Everything was great.

Jun 14, 2026
Was there anything that you feel was outstanding?
The nurse and doctor were an incredible team!
What could have been done to improve your experience?
Did great

Jun 14, 2026
Was there anything that you feel was outstanding?
I was very impressed with my care from checking to discharge. Everyone was excellent.

Jun 14, 2026
Was there anything that you feel was outstanding?
Dr Gluck and Emily were amazing

Jun 13, 2026
Was there anything that you feel was outstanding?
The er team was great
What could have been done to improve your experience?
All good