MyMichigan Health

4.7 out of 5

1,161 verified ratings

1,161 Ratings, 1,090 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview

Patients consistently praise MyMichigan Health for professional, compassionate, and thorough care across specialties. Staff and clinicians are described as attentive, informative, and easy to talk with; many comment that providers spend time, listen, and explain conditions and treatments clearly. Orthopedics, cardiology, and surgical care (including colonoscopy/colectomy) receive specific praise for competence and positive outcomes. A few comments note logistical issues (wrong address). Overall sentiment is strongly positive and trusting.

Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.

Apr 10, 2026

Apr 9, 2026
The most exceptional doctor I have encountered. Extremely warm and compassionate. Explains everything in detail and insuring you will get the best treatments available.

Apr 8, 2026
Great professional. Friendly and sense of humor!

Apr 8, 2026
Great place everyone is very friendly and there's open communication with every person you come into contact with respect for everyone.

Apr 8, 2026
Excellent doctor and staff highly recommend

Apr 8, 2026
Dr.Fennell is fantastic! She took her time, she is kind, caring and compassionate. I would highly recommend Dr. Fennell.

Apr 8, 2026
The pre-op and information provided to me, explained everything that was required in order for a successful pre-op, procedure, and post-op experience.

Apr 7, 2026
Great appt. with Shelly

Apr 6, 2026
Excellent professional and courteous.

Apr 6, 2026
Needed to be seen STAT and they got me in the he next day. Spent a long time with me answering my questions and making sure I understood my tests. I feel he went above and beyond

Apr 6, 2026
Very knowledgeable & was understanding about my situation

Apr 6, 2026
Timely, thorough, and very knowledgeable.

Apr 5, 2026
Excellent

Apr 5, 2026
Absolutely amazing if you have to go somewhere when you’re ill this is the place to go. Honestly I can’t speak highly enough. My experience was fantastic. The food is even great. I mean really good and the staff are amazing. They go above and beyond. I didn’t feel like I was getting treated for an illness. I felt like I was a guest in a five star hotel, honestly couldn’t ask for a better experience.

Apr 4, 2026
Very comfortable and informative

Apr 4, 2026
Entire staff is friendly, knowledgeable, and respectful. I give them my highest marks.

Apr 4, 2026
Usually a good experience, but not always.

Apr 4, 2026
Easy to navigate and understand

Apr 4, 2026
Always caring and always listening

Apr 4, 2026
I receive excellent care from my doctor at every visit. My care team values my input and we work together on what is best for me. The staff are always welcoming and everything looks and smells clean.

Apr 4, 2026
Through and thoughtful. Sought confirmation from colleague during the interview, which is a good practice

Apr 3, 2026
Very good experience.

Apr 3, 2026
Very young but very knowledgeable and helps put you at ease. I really liked the availability and able to be seen quickly.

Apr 2, 2026
I was hospitalized in [MONTH] with large blood clots in my right lung . Admitted in My Michigan Health,Midland Michigan. Where Dr. Wrong ( an amazing doctor) removed clots. The staff were very helpful and extremely experienced. Thank you! [NAME]

Apr 2, 2026
Best place to get your care! They have a heart towards those who are going through something. Jana is amazing! Dr. Bill is Amazing! And outpatient is a blessing!!! 10 star for sure.

Apr 1, 2026
My first experience with online medical services. I believe everything of importance was covered and I'm happy with the way things went

Mar 30, 2026
Utilized the walk in clinic as my new PA-C from McLaren in West Branch was away on a scheduled vacation. Although my wife and I have switched PA-C due to our previous PA-C at My Michigan Health retiring; we will continue to use the walk in clinic in Tawas City for minor issues. We weren't really satisfied with the wait times or the personality of the person.

Mar 30, 2026
Everyone I came in contact with at Amy Nowak’s office was cheerful, professional, and efficient! Everyone also took a great deal of time with me and answered many questions. Some of which may have seemed trivial, but to me they were a concern, and I was so satisfied!

Mar 30, 2026
Was very helpful with my options for my care.

Mar 30, 2026
He was very rude and made me feel so poor. I am a human being and would love some insight for helping me as blowing me off.

Mar 30, 2026
Very nice and friendly

Mar 30, 2026
It was the best medical e experience I have had in Michigan .

Mar 29, 2026
I had an excellent experience with Rachel Snapp, A.G.A.C.N.P.-B.C., M.S.N. She is extremely knowledgeable and took the time to explain everything clearly and thoroughly. She is a great listener and made me feel heard and comfortable throughout the entire visit. Rachel answered all of my questions and addressed every concern without making me feel rushed. The staff was also wonderful, friendly, professional, and very helpful. The entire experience was smooth from start to finish. I would highly recommend Rachel Snapp to anyone looking for a caring, attentive, and highly skilled provider.

Mar 28, 2026

Mar 28, 2026
Ruby is extremely professional very thorough and very caring.

Mar 28, 2026
Very professional and easy to talk to, we discussed reason for my visit, and answered all my questions. Planned for follow-up visit.

Mar 27, 2026
Heart attack, cardiac cath, followed with open heart surgery and a triple bypass by Dr Simonetti and his PA team of Austin and Kevin. They were absolutely amazing. The recovery team was so wonderful and Jordan [ ] made all of the difference in our stay. He made a terrible situation so much better with his excellent nursing care and kind words. He had interactions with my entire family when they visited and quickly became their favorite also. Our youngest is a [ ] student at [ ] and was off on break when he noticed his father showing signs of a heart attack. Jordan spent extra time with him explaining certain techniques and treatments, as well as follow up care. He went above and beyond what he needed to do. Our entire family cannot express how thankful we are to Dr Simonetti and his team. We are grateful for the level of care the entire team provided.

Mar 27, 2026
Appointment went well. Dr Schmidt discussed my symptoms and history and agree that no surgery was best possible solutions at this time and to follow up with pain management which I agreed to that too.

Mar 26, 2026
Very positive experience every time I have an appointment with Dr. Bapari. She is such a kind compassionate soul. I love that she brings us up to date on the most recent study conclusions and the latest on new treatments and research. Many of her vast interests, knowledge and experiences grew through travel by working her other career degree. She has lived a rich multicultural and bilingual lifestyle by learning the customs of other countries. This makes her practice a breath of fresh air in this town. She relates to her patients so well.

Mar 26, 2026
Excellent care and attention to detail. Helpful in developing a plan and to how evaluate the progress on that plan. Good response to a question about an issue with a new prescription.

Mar 26, 2026
It was good

Mar 25, 2026
Explained the process. Talked to me about the possible complications i could encounter based on my health history. Talked so I could understand everything he said. Really great doctor.

Mar 25, 2026
Very nice staff

Mar 25, 2026
Nice folks

Mar 25, 2026
Excellent, no disappointment anywhere. Everyone is polite and very respectful, not to mention professional. My surgery went smoothly and follow-up was the same. Just a great place to go when in need.

Mar 25, 2026
I really liked it.

Mar 23, 2026
I am very pleased with the service at Midland Hospital and all of the Doctors I have seen. They are respectful of my feelings and explain procedures that I do not understand. Service is always given very quickly. When they ask questions, they listen carefully to my answers and address all concerns I have. Thank you, I will loyally come back to this hospital whenever necessary.

Mar 23, 2026
My time with Courtney was very productive. She was thorough, and not rushed. I look forward to having her as my primary care provider

Mar 23, 2026
Great experience with caring folks!

Mar 23, 2026
Ruby is the best.