Melissa Pongratz, OD
Optometry
Barnet Dulaney Perkins Eye Center - Goodyear
4.9 out of 5
596 verified ratings
1 Location
596 Ratings, 570 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 29, 2026
Caring, knowledgeable and communicated very well and with sympathy.
Oct 28, 2026
Most thorough eye exam I've ever had
Oct 27, 2026
I was satisfied with my visit to the Doctor.
Oct 23, 2026
Very professional and thorough. Explained everything about my eye condition and the necessary treatment needed.
Oct 21, 2026
Other than the long wait to be seen, Dr. Pongratz is great, explains everything so I can understand.
Oct 17, 2026
She was very understanding and knowledgeable with my situation
Oct 16, 2026
👍
Oct 14, 2026
There were very professional in dealing with the patients
Oct 11, 2026
Very good no issues Dr. Pongratz is very thorough and willing to answer all my questions very pleasant experience.
Oct 8, 2026
She is so thorough and caring. Never in a rush and explains everything in great detail
Oct 7, 2026
Professional, friendly and listened.
Sep 28, 2026
Excellent care and very courteous
Sep 17, 2026
She was professional and very knowledgeable.
Sep 17, 2026
Very experienced and understanding
Sep 17, 2026
Fast, clear,efficient
Sep 9, 2026
Great
Sep 4, 2026
All went well considering how busy it was
Sep 2, 2026
Very organized office! Dr. Pongrantz patiently answered all my questions at my final post-cataract office appointment. She also told me of a few things to watch out for in the next few months Even though this office feels somewhat like a factory, I am very happy with the services provided at Barnet-Perkins
Aug 23, 2026
A very organized operation staffed with professionals. Dr. Pongratz is excellent. She is thorough and explains things very well. I trust her with my vision and eye care.
Aug 22, 2026
Professional, and personable as always. Perfect experience.
Aug 19, 2026
She was very good in explaining everything I need to know. I felt much better after my visit with the doctor.
Aug 19, 2026
Dr. Pongratz is the best!! She is thorough, patient, and kind. Any concerns I have she addresses each one and ensures I understand. Such an Excellent Optometrist and grateful that I see her.
Aug 13, 2026
Great experience!
Aug 4, 2026
The doctor was very professional. I felt very comfortable speaking with her.
Jul 31, 2026
Good
Jul 30, 2026
Dr Pongratz was very professional and knowledgeable of my current eye status. She went over my exams and advised me that I am doing well.
Jul 30, 2026
Very Nice doctor. She explained everything I wanted to know about my exam . Also she said my eyes were good and she seen nothing to be concerned.
Just start taking medication for my Diabetes
Jul 16, 2026
Dr. Pongratz completed a thorough examination of my eyes and answered all questions/concerns more than adequately.
Jul 15, 2026
VERY PROFESSIONAL AND UNDERSTANDING OF YOUR PERSONAL ISSUE. MINE WAS A NEW CHEMO TREATMENT, AND SHE RESEARCHED HOW TO MOVE FORWARD AND WORKED WITH MY ONCOLOGIST TEAM. SHE HAS BEEN GREAT GETTING ME THROUGH A DIFFICULT TIME..
Jul 15, 2026
Always caring and explains everything thoroughly
Jul 11, 2026
Excellent experience. Never had a complete exam as Dr Pongratz performed. She helped ease my anxiety and never felt rushed . Fully explained my situation and gave options. I highly recommend Dr Pongratz and the practice
Jul 10, 2026
Simple, quick, very pleasant.
Jul 9, 2026
Friendly and competent
Jul 9, 2026
Not complete with service.
Jun 26, 2026
She took great care in explaining everything to me. I was able to look at the pictures of my eye, ask questions, and had time to really understand what was happening. I will definitely keep her as my doctor.
Jun 22, 2026
VERY NICE AND REFERRED ME FOR LAZER CORRECTION!!! i AM LOOKING FORWARD TO THAT!! THANK YOU MELISSA.
Jun 12, 2026
She’s a gem , grateful to have her as my dr
Jun 4, 2026
Excellent service. Dr was very friendly , sincere and stuffs are very helpful ❤️❤️
May 30, 2026
Dr. Pongratz was pleasant & thorough.
May 21, 2026
I was treated with respect and kindness.
Everyone was nice and proffesional.
May 14, 2026
Very comprehensive and caring.
May 13, 2026
Knowledgeable about topics related to my care and compassionate, ensuring that I receive the care I need. She always seems to be in a good mood.
May 13, 2026
Very knowledgeable and a concerned for her patients.
May 8, 2026
Professional and experienced. A pleasure to gain on her exceptional advice. Look forward to moving forward.
May 7, 2026
Dr. Pongrantz and her staff took good care of me. Dr. Pongratz answered all my questions regarding cataract surgery. Her staff was very patient with me when scheduling the upcoming appointments.
May 6, 2026
Five star treatment, she is great at keeping you informed.
Apr 29, 2026
Dr. Pongratz has been great. She answers all my questions and gives me an explanation that I can understand.
Apr 24, 2026
Very good
Apr 20, 2026
Dr. Pongratz is wonderful and thorough. This is my second appointment with her. I would recommend her to everyone .
Apr 10, 2026
Great