Melissa Jaccom

4.9 out of 5

98 verified ratings

98 Ratings, 32 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 10, 2026
A very professional and caring staff. Especially,Mary [ ], Nick and Melissa and Melissa’s assistant. I will be back for my follow up instead of going to HSS in the city. So glad that we found this facility.

Aug 5, 2026
Melissa provided first class follow up

Aug 4, 2026
Extremely personal

May 19, 2026
Excellent hospital & staff

May 12, 2026
I came to HSS in significant discomfort, anxious and fearing the worst. Melissa Jaccom explained my issue in great detail going over my X-rays and explaining what the problem was. She correctly prescribed the right medication along with PT. I start Monday. Ms Jaccom believes the problem should be resolved in about 6 weeks. I am confident this is a correct assessment. Thank you for everything.

May 12, 2026
I am very confident that HSS will take excellent care of me!

May 5, 2026
Outstanding facility.

May 5, 2026
Very easy to communicate with even after the visit ended.

Apr 28, 2026
Melissa was very professional and did a great job in helping me.

Apr 14, 2026
Everyone was friendly and helpful

Apr 14, 2026
PA Melissa was excellent! Spent a lot of time with me and carefully considered what I was telling her and what the exam showed.

Apr 7, 2026
She was so understanding and presented a perfect solution to my injury.

Apr 7, 2026
The PA I saw was very thorough, understanding and took the time to fully examine me. She was excellent!!

Apr 1, 2026
Melissa did a wonderful job in listening to my concerns and prescribing prescriptions that immediately had a positive impact.

Apr 1, 2026
I was amazed at how fast i was able to get an appt

Apr 1, 2026
Melissa excellent

Apr 1, 2026
Melissa Jaccom was beyond any expectations. Smart, kind, thorough, knowledgeable, articulate, compassionate, professional. HSS is lucky to have her!

Mar 31, 2026
Melissa Jaccom and the entire staff were outstanding. From the greeting to my exit, the experience was excellent. I could not have been more pleased with the experience. I felt completely comfortable and confident in my diagnosis. Everything was clearly explained and easy for me to understand. Fantastic job!

Mar 24, 2026
Very thorough

Mar 18, 2026
Melissa was professional and very knowledgeable!

Mar 18, 2026
Excellent care!

Mar 17, 2026
She was excellent! Thorough, thoughtful and spent substantial time with me.

Mar 10, 2026
Very professional, knowledgeable and patient.

Mar 9, 2026
Very professional, courteous, and efficient.

Feb 25, 2026
Great experience

Feb 21, 2026
HSS is THE BEST and ONLY PLACE TO GO IF YOU HAVE ANY ORTHOPEDIC PROBLEMS!

Feb 18, 2026
She was thorough, knowledgeable, and very professional.

Feb 17, 2026
Security guard was extremely friendly and helpful - my appointment ended just around 5PM and no one was at the desk. He did all he could to find me a person to check out with...I wish I had gotten his name.

Feb 10, 2026
Dr. Melissa Jaccom was very attentive to my medical condition. She made follow-up calls herself and was very helpful with my work accommodation paper work. Very pleased with the care she has provided.

Feb 10, 2026
Very efficient and professional

Feb 9, 2026
I waited an hour in the exam room until the PA came in

Feb 3, 2026
Very impressed with the PA.