Melanie didn't seem rushed or like she was in a hurry. She took the time to ask relevant questions and get an understanding of what was going on.

Nice clean office and the equipment seemed good. Hearing test are a weird thing to experience anyway, especially when your hearing has diminished with age. Not sure what you're hearing sometimes. Hate to knock the specialists, tough business.

She was amazing and listened to everything I said!

She was very helpful

Excellent

Really good person. Great service

All providers and scheduling staff need more training on what testing or requirements are necessary for a referral. We needed/asked for Auditory processing disorder testing and were told by multiple providers and staff that Melanie's ENT office in Boise would do it. We waiting a long time for an appointment only to be told that her office does not have the equipment/ability to do the testing. She recommended Elks in Meridian, which is fine, but now we wait another 4-6 weeks for an eval. We also learned we need a speech eval 1st, and no one even mentioned that. I understand mistakes happen, but mistakes happened all throughout this whole process. Disappointed.

Professional and friendly.

Thank you for the large, easy-to-read sign on the front of your office. Makes it so much easier to find which brown suite is yours!

Very happy