Maureen Mitchell, F.N.P.-B.C., M.S.N.
Acute Care
393 Long Rapids Road
Alpena, MI 49707 Directions
4.8 out of 5
91 verified ratings
91 Ratings, 60 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
AI Overview
Patients consistently praise Maureen Mitchell and her team for compassionate, efficient, and knowledgeable care. Many comments highlight thorough explanations, quick assessments, and respectful, friendly staff from reception through nursing. Several parents note excellent pediatric care and staff patience. A few comments mention a less friendly nurse, but most feedback emphasizes attentive, reassuring treatment and timely follow-up—one comment describes care as potentially life-saving.
Generated from the text of patient reviews
This AI summary is automatically generated from published patient reviews. It highlights common themes from the reviews, but as with all AI-generated content, there may be errors. Please exercise caution and refer to the original reviews for full context.
Nov 29, 2025
Was there anything that you feel was outstanding?
Exceptional from Dr Maureen to Nurse. Misty. You two are a great team and so knowlegable. Both provided education and comfort
Nov 29, 2025
Was there anything that you feel was outstanding?
The doctor was very thorough and explained all areas of concern over all was treaded with people who understands ther job and were very willing to to show they loved helping people understand all information for there care
Nov 29, 2025
Was there anything that you feel was outstanding?
Great team. Maureen is great and Misty- our favorite. Good job ladies
Nov 13, 2025
Was there anything that you feel was outstanding?
Overall care
What could have been done to improve your experience?
Perfect
Nov 13, 2025
Was there anything that you feel was outstanding?
Yes, quick assessment and fast results.
Nov 4, 2025
Was there anything that you feel was outstanding?
Good customer service
Oct 23, 2025
Was there anything that you feel was outstanding?
got seen v fast
Oct 23, 2025
Was there anything that you feel was outstanding?
From RECEPTION to release all was great
Oct 19, 2025
Was there anything that you feel was outstanding?
We are always treated with respect and kindness by both the receptionist, nurse and doctor alike. Outstanding all the way around!
Oct 19, 2025
Was there anything that you feel was outstanding?
Short waiting time. Very friendly
Oct 19, 2025
Was there anything that you feel was outstanding?
Nurse wasn’t super friendly. The doctor was amazing and the nurse didn’t get mad with my daughter when she wouldn’t sit still.
Oct 18, 2025
Was there anything that you feel was outstanding?
Service was!
What could have been done to improve your experience?
Not have been sick
Oct 18, 2025
Was there anything that you feel was outstanding?
Explanation of instruction and speed of visit
Oct 18, 2025
Was there anything that you feel was outstanding?
Super efficient
Oct 17, 2025
Was there anything that you feel was outstanding?
Kind staff
Oct 17, 2025
Was there anything that you feel was outstanding?
Dr was caring and understanding.explained everything in a very good manor
What could have been done to improve your experience?
Improve bedside manner of nurse. Nurse always seems in a big rush.
Oct 17, 2025
Was there anything that you feel was outstanding?
Dr. Was great . Understood importance of upcoming appointment.
Oct 9, 2025
Was there anything that you feel was outstanding?
Good care with my son
Sep 27, 2025
Was there anything that you feel was outstanding?
Compassionate
Sep 23, 2025
Was there anything that you feel was outstanding?
Everyone was very courteous
Sep 21, 2025
Was there anything that you feel was outstanding?
Wonderful nurse puts me and my young (6) child at ease. Also appreciate getting in quick
Sep 16, 2025
Was there anything that you feel was outstanding?
Short wait time
Sep 15, 2025
Was there anything that you feel was outstanding?
Just friendly and knowledgeable
Sep 9, 2025
Was there anything that you feel was outstanding?
Fast service
Sep 7, 2025
Was there anything that you feel was outstanding?
Short wait time
Sep 7, 2025
Was there anything that you feel was outstanding?
Kindness of all staff. Front desk , nurse , doc
Sep 7, 2025
Was there anything that you feel was outstanding?
Friendly receptionist. Minimal wait time.
What could have been done to improve your experience?
I collected a urine specimen , could not get results until a currier picked it up due to weekend, not fault but a better system to get results quicker would be nice.
Sep 7, 2025
Was there anything that you feel was outstanding?
My tech was great and getting in and out quick was great too
Sep 7, 2025
Was there anything that you feel was outstanding?
Everyone was helpful and listened to concerns. Thank you!
Sep 7, 2025
Was there anything that you feel was outstanding?
Service
Sep 7, 2025
Was there anything that you feel was outstanding?
[Removed patient name for privacy] was really hoping he was taller than what his last record showed and the nurse took the theme to do his height again.
What could have been done to improve your experience?
Na the visit was outstanding
Sep 6, 2025
Was there anything that you feel was outstanding?
The courtesy of all staff ,very satisfied
Sep 6, 2025
Was there anything that you feel was outstanding?
Every employee was pleasant
What could have been done to improve your experience?
Tacos
Sep 6, 2025
Was there anything that you feel was outstanding?
Receptionist is very polite and friendly
Sep 6, 2025
Was there anything that you feel was outstanding?
The receptionist!
Sep 6, 2025
Was there anything that you feel was outstanding?
All of it they did was great
What could have been done to improve your experience?
Time
Sep 6, 2025
Was there anything that you feel was outstanding?
Great
Sep 6, 2025
Was there anything that you feel was outstanding?
Great people
Sep 5, 2025
Was there anything that you feel was outstanding?
Yes I think the provider excellent care for the situation
Sep 5, 2025
Was there anything that you feel was outstanding?
Nurse care
Sep 5, 2025
Was there anything that you feel was outstanding?
Caring attitude gentle knowledge
Sep 5, 2025
Was there anything that you feel was outstanding?
The service was outstanding
Sep 4, 2025
Was there anything that you feel was outstanding?
Friendly, knowledgeable staff.
Sep 2, 2025
What could have been done to improve your experience?
Said blood pressure automatic doesn’t work on me, & had to do it normal, (actually listen because it made my hand numb. Unnecessary.
Sep 2, 2025
Was there anything that you feel was outstanding?
Onc seen, it was quick and efficient
What could have been done to improve your experience?
Less wait time
Aug 28, 2025
Was there anything that you feel was outstanding?
The immediate follow up appointment, urgency
Aug 27, 2025
Was there anything that you feel was outstanding?
Promptness
What could have been done to improve your experience?
Television
Aug 26, 2025
Was there anything that you feel was outstanding?
Their care and the wait time.
Aug 26, 2025
Was there anything that you feel was outstanding?
Caring
Aug 18, 2025
Was there anything that you feel was outstanding?
Cleanliness of facility very good / timely visit caring staff