Matthew S. Austin, MD
Orthopedics
HSS - East River Professional Building
523 East 72nd Street, 7th Floor
New York, NY 10021 Directions
5.0 out of 5
335 verified ratings
335 Ratings, 54 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 1, 2026
Dr Austin was spectacular and unique in his ability to explain outcomes and options.
Mar 31, 2026
My visit with Dr. Austin was perfect. He was understanding, helpful, reassuring, and highly professional.
Mar 31, 2026
I was so impressed with the professionalism, knowledge, and patient centered care from both Kayla, the PA and Dr. Austin. I feel like I have a very good understanding of how to manage my issue in the short term and the long-term. They were both phenomenal.
Mar 31, 2026
Dr. Austin and Kayla the PA were very helpful in explaining the procedure and what to expect.
Mar 17, 2026
Dr. Austin and Kayla were great
Mar 15, 2026
Dr Austin checked on me by phone everyday after surgery
Mar 13, 2026
It was a very positive experience. Dr Austin was very informative and really listened to me.
Mar 10, 2026
Excellent.
Mar 6, 2026
Dr Austin was great in all aspects of my surgery. His staff and nurses were also great, especially Kayla and Wilda. Thank you to the entire staff
Mar 6, 2026
Dr Austin, his Physician Assistant Kayla [ ] , and scheduler Wilda [ ] are exceptional. Professional, patient, kind, efficient, smart. Exceptional people & professionals.
Mar 4, 2026
Lovely dr. Lovely experience
Mar 2, 2026
I appreciate his candidness regarding what to expect post surgery.
Feb 25, 2026
very professional and approachable
Feb 25, 2026
Dr Austin was great. Kayla has been great. The front desk and nurse who showed me to my room were great. Wilda is AMAZING!
Feb 24, 2026
Dr Austin is the best. Wilda and Paula are to be commended
Feb 24, 2026
Kayla the PA is very knowledgeable and listens to your concerns. I've recommended Dr. Austin to someone; she was pleased that he told her she doesn't need surgery. He's honest. Forthright, but in a very nice way.
Feb 24, 2026
Very pleased with out come of hip replacement
Feb 24, 2026
Dr. Austin is an amazing surgeon and person.
Feb 24, 2026
I like the office the people are so helpful and office is so nice and I like my Dr he is so easy to talk and he spend good time explaining very well . So happy for my visit to Dr Matthew.
Feb 18, 2026
Dr Austin was excellent in communication and explaining my issues. Very kind which is unusual for an orthopedist
Feb 17, 2026
Dr. Austin was very friendly and professional
Feb 17, 2026
Excellent professional and great personality
Feb 12, 2026
Dr. Austin inspires confidence. He engaged me at every step of the process with respect, courtesy and understanding of my condition. He explained both procedures (total knee replacement, partial knee replacement) clearly along with pros and cons of each.
Feb 11, 2026
Dr. Matt Austin was a true professional, he was quite informative, and answered all my questions and concerns, he was warm, friendly, with a great sense of humor. He was the best man for the job and I was quite fortunate that he was my surgeon.Nothing but great things to say about the man and his terrific staff.
Feb 10, 2026
Great job!
Feb 10, 2026
I recently had a consultation with Dr. Matthew Austin regarding a possible knee replacement. After carefully reviewing my x-rays and MRI, he determined that I did not need knee replacement surgery at this time.
I truly appreciated his honesty and conservative approach. Rather than recommending surgery unnecessarily, he took the time to explain my condition clearly and discuss alternative options. I felt heard, respected, and confident in his assessment. It is reassuring to find a surgeon who prioritizes the patient’s best interest over performing a procedure. I highly recommend Dr. Matthew Austin to anyone seeking an honest, knowledgeable and caring orthopedic evaluation.
Feb 3, 2026
great interpersonal interactions from doctor to staff!
Feb 3, 2026
Would certainly endorse Dr Austin and staff and recommend HSS to those needing your services
Feb 3, 2026
No complaints, wish all of my other medical experiences were like this one. Excellent, keep up the good work!!!
Feb 3, 2026
All of the staff have been wonderful. When I go in for an appointment I never wait. Everyone is professional and they take me right away. I have no complaints..
Feb 3, 2026
a very pleasant and informative experience. the Doctor was very nice and explained everything and took time with me.
Jan 27, 2026
I believe I received excellent care and would recommend Dr Austin and his staff to anyone that needed his expertise.
Jan 14, 2026
Dr Austin’s team did a wonderful job getting both of knees functional again ! Special thanks to Wilda for her attention & care while I went through the difficult postop process !
Jan 7, 2026
Excellent experience with outstanding staff and doctor
Jan 7, 2026
This was my first experience with HSS and with Dr Matthew Austin.
After waiting 5 years to decide on hip replacement meeting Dr Austin and being informed of the details of the surgery put my mind at ease. He is knowledgeable, caring, courteous and an excellent surgeon. So grateful he has improved my quality of life.
Jan 6, 2026
After my consultation with Dr. Matthew Austin and his team for a total knee replacement, I left with 100% confidence in my upcoming surgery.
Jan 3, 2026
He never condescended toward me and listened to my questions and concerns. Thank you Dr Austin.
Jan 1, 2026
Showed concern pre surgery and post surgery.
Dec 30, 2025
Everything was GREAT!!
Dec 30, 2025
I have never been to a medical facility that is so organized. The talented staff are all fabulous and Dr. Austin is an excellent physician. So happy I decided to use HSS and that there is an office in NJ!
Dec 9, 2025
I was extremely happy with the staff, the facility and the outcome. The entire team of doctors, nurses and support staff made me feel relaxed throughout the process. Thank you HSS!
Dec 9, 2025
Very professional. Had x-rays done and seen the doctor in less than a 1/2 hour
Dec 4, 2025
He imparted a trust in his skill and compassion of my required surgery. I could not ask for more.
Dec 4, 2025
When I first visited Dr. Austin to talk about the knee surgery, he clearly explained the process and what to expect as regards the procedure and rehab. He made me feel comfortable and confident in the the whole process.
Dec 3, 2025
Dr Austin, radiology and all staff were excellent!! You need to have excellent as a choice in the survey.
Dec 3, 2025
The most empathetic, kind, efficient staff I have ever had the pleasure of dealing with.
Dec 2, 2025
It was my first time there. I was extremely impressed
Dec 2, 2025
Very positive experience all around !
Nov 18, 2025
Dr Austin is very good to work with. Excellent physician.
Nov 14, 2025
Dr. Austin was clear and concise on what to expect and I am doing very well post surgery.