Kristen N Massey, ANP
Family Practice/General Practice
4017 State Route 159, Suite 101
Smithton, IL 62285 Directions
4.7 out of 5
115 verified ratings
115 Ratings, 33 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 8, 2025
Was there anything that you feel was outstanding?
Everybody there was very helpful and friendly
May 6, 2025
Was there anything that you feel was outstanding?
Very friendly
Apr 21, 2025
Was there anything that you feel was outstanding?
Everything was perfect
Apr 20, 2025
Was there anything that you feel was outstanding?
The entire staff did a great job.
Apr 19, 2025
Was there anything that you feel was outstanding?
Kristin Massey nurse practitioner actually cares about my health and welfare as a human being .
Apr 19, 2025
Was there anything that you feel was outstanding?
Everyone was caring, professional, and friendly.
Apr 11, 2025
Was there anything that you feel was outstanding?
The doctor and staff are outstanding.
Apr 11, 2025
Was there anything that you feel was outstanding?
Everyone was great
Mar 22, 2025
Was there anything that you feel was outstanding?
Staff was very good
Mar 4, 2025
Was there anything that you feel was outstanding?
I travel 45 miles to get care from Kristen Massey because she's so good at taken time to make sure I understand what's going on and that I'm comfortable with the plan to fix any issues. She explains everything so clearly that I leave fully at ease.
Feb 21, 2025
Was there anything that you feel was outstanding?
All the staff was excellent at my visit
Feb 6, 2025
Was there anything that you feel was outstanding?
NP Massey listened to me to then assess my condition and recommend some measures to help me.
Jan 15, 2025
Was there anything that you feel was outstanding?
Dr Massey is the BEST doctor I have ever had in my life!! She was so kind , patient caring and exceptional while discussing all of my health issues!
Dec 25, 2024
Was there anything that you feel was outstanding?
All was good.
Dec 22, 2024
Was there anything that you feel was outstanding?
The doctors and staff do an excellent job i never feel rushed. They take their time to explain things. I appreciate that.
Dec 10, 2024
Was there anything that you feel was outstanding?
Kristen was extraordinary! I was very nervous about having an upcoming surgery and Kristen was great at listening and helping me think through it. She also listened to my other issues with a tremendous amount of empathy. Even taking more time with me than she probably had scheduled. It really meant the world to me
Nov 26, 2024
Was there anything that you feel was outstanding?
She's great at making you feel like you can tell her anything. She really makes you feel like at that time you're the only thing in the world that matters. I drive over an hour from another state just to keep Kristen Massey.
Nov 7, 2024
Was there anything that you feel was outstanding?
Just good service as always.
Oct 23, 2024
Was there anything that you feel was outstanding?
They all did a really great job
Oct 19, 2024
Was there anything that you feel was outstanding?
Kristin Massey takes the time to listen , you can tell that she cares about her patients well being . On the other hand , when she tells the patient , what they can do to improve upon their heath , they need to listen !!!
Oct 12, 2024
Was there anything that you feel was outstanding?
Kristin was extremely helpful explain to me about medication‘s, and about protocol very very helpful, thought she was extremely pleasant and courteous, couldn’t be more happy with her. Love the team that works there
Oct 8, 2024
Was there anything that you feel was outstanding?
The staff was so understanding of my anxiety and engaged in conversations that kept me from being more anxious, so I felt calm and was able to proceed with my visit
Oct 4, 2024
Was there anything that you feel was outstanding?
Dr Massey is outstanding and very knowledgeable! All staff are excellent too! We love going there for all of our doctor visits! In face, our entire family goes there and we all love it!
Sep 21, 2024
Was there anything that you feel was outstanding?
I’m so glad I switched to Kristin. She is very kind and makes me feel very comfortable.
Sep 13, 2024
Was there anything that you feel was outstanding?
I love my Dr. Massey. I live 45 minutes away and still refuse to change Dr.s because she has good bed side manners and has never been mean ir stuck up.
Sep 6, 2024
Was there anything that you feel was outstanding?
Kristen is an amazing NP! Every time I have an appointment I never feel rushed and feels as if she actually listens to my concerns!
Aug 28, 2024
Was there anything that you feel was outstanding?
Kristen is very attentive to my issues.
Aug 20, 2024
Was there anything that you feel was outstanding?
very friendly, curtious, and helpful
Aug 19, 2024
Was there anything that you feel was outstanding?
Kristen Massey gave me and my husband excellent care.
Aug 19, 2024
Was there anything that you feel was outstanding?
All the staff is excellent!
Jul 9, 2024
Was there anything that you feel was outstanding?
Everyone there was awesome professional and nice
Jun 28, 2024
Was there anything that you feel was outstanding?
Kristen is very focused professional and knowledgeable!
Jun 28, 2024
Was there anything that you feel was outstanding?
They are very considerate kind and ready to answer any questions you have