Kristen N Massey, ANP
Family Practice/General Practice
4017 State Route 159, Suite 101
Smithton, IL 62285 Directions
4.8 out of 5
202 verified ratings
202 Ratings, 59 Comments
Aug 11, 2023
Everyone I came in contact with was excellent.
Aug 11, 2023
I love that they take time to listen to me.
Jul 22, 2023
K.Massey is intelligent, compassionate, and seems genuinely interested in what I am concerned about.
Jul 15, 2023
Thay all were so good and nice
Jul 13, 2023
Every one there is on top of the professional scale. And I mean Everyone! Everyone knows exactly what to do and without question performs very well and done w/o asking for advice or doing any kind of research. A very well trained professional staff. Kudos to everyone. Kristen is the best there is at her profession.
Jul 13, 2023
Everyone in the office has been amazing since day one. They always are very helpful with anything we ever call them for. I love how it feels we are going to see friends rather than just the doctors office because I can tell they all really care about their patients.
Jul 12, 2023
Kristen has continued to treat me with utmost respect and kindness . The care I receive from her at each and every visit is excellent. From the time I walk in the door to when I check out, I’ve had my needs met by an outstanding staff who are awesome. Awesome!
Jul 8, 2023
Kristen Massey and her staff always provide excellent care and take the time to listen.
Jun 13, 2023
I very much appreciate they reivewed my records before I was seen and realized I should receive a booster. I am very appreciative of their thorough review of my chart and informed me it was time to get the booster. Great care and I appreciate the efforts and concern.
May 26, 2023
Team spent a lot of time making sure they covered all my concerns
May 26, 2023
Everyone was great
May 18, 2023
The visit was on time the nurse was very thorough about symptoms and went over my medications very professional and also Kristen Massey also very thorough and compassionate. Great
Apr 30, 2023
The doctors and staff have always been extraordinary. I am extremely happy with everyone at the practice
Apr 25, 2023
FRIENDLINESS AND CONCERN
Apr 6, 2023
They were all fantastic
Mar 24, 2023
From checking in to getting preliminary vitals and examination and post visit information, all aspects of the process completed in a professional, competent, informative and friendly manner. Completely satisfied with all services provided.
Mar 17, 2023
All was very good.
Mar 14, 2023
Entire team very helpful and extremely nice
Mar 9, 2023
Very up front very friendly no rush
Mar 7, 2023
Everything is excellent
Feb 27, 2023
Kristen is always very friendly and professional.
Feb 24, 2023
Kristin was very thorough and easy to talk to.
Feb 20, 2023
Friendly, attentive and on time!
Feb 15, 2023
The entire staff exceeded all expectations. I do not how the process could be improved.
Feb 14, 2023
Very nice and friendly staff at the Smithton office.
Feb 11, 2023
The whole visit was it outstanding. Kristen was excellent.
Feb 10, 2023
the friendliness of staff was excellent, everyone was on time and took time to talk and ask questions never felt rushed. everyone was very pleasant and friendly. very happy with the whole staff.
Jan 31, 2023
Kristen was very friendly and thorough.
Jan 10, 2023
Everything everybody was very nice and polite Dr. Massey was very willing to spend all the time I needed for her and very concerned for me
Jan 9, 2023
She always takes her time and listens to each individual need I have. Pretty much why I drive 2 hours one way just to see her. It is only when I began seeing Kristen did I start to receive proper care as far as my every day meds are concerned. I have nothing but the highest regards towards Kristen and the team at smithton clinic.
Jan 9, 2023
The entire office is outstanding!
Jan 7, 2023
Kristen is amazing, taking all the time needed to listen and provide her excellent care. I always feel much better after my visit with her.
Dec 21, 2022
Always very pleased with the service at this office.Highly recommend
Dec 7, 2022
I HAD A VERY NICE VISIT AND THE STAFF IS ALWAYS KIND AND COURTEOUS!
Dec 6, 2022
Dedication to patient is excellent. Glad to be back seeing Kristen.
Dec 4, 2022
The Doctor and staff are always very friendly and helpful.
Dec 2, 2022
doctor always takes time to Listen to anything that is going on at the time of my visits.
Dec 2, 2022
The whole visit was outstanding
Dec 2, 2022
Can't think of anything. Everything was excellent.
Dec 2, 2022
First visit was good
Dec 2, 2022
Professional, friendly, and caring. She takes time to listen to and talk to her patients and addresses concerns, answers any questions I have asked and she explains things well. She's welcoming and I have always felt comfortable and never felt like I was being rushed out. She's a fantastic doctor, I trust her, and highly recommend her.
Nov 24, 2022
I enjoy her that she is always very friendly she is very honest and she's always very good for asking questions
Nov 20, 2022
Very pleased and satisfied with services provided to me during recent visit.
Nov 11, 2022
Everything went great.
Nov 10, 2022
They always make me feel comfortable and validated! Which is very important to me!
Nov 9, 2022
Kristin Massey was very good. Good communication and caring. Went over options, and generally cared about my health and conditions.
Nov 8, 2022
Kristen is someone that want the best for her patients,listening Diagnosing the situation.
Nov 7, 2022
Kristen allows me adequate time to go over all my notes of questions during the appointment.
Nov 3, 2022
Everyone in the office, receptionist, the patient tech all did their job very thoroughly and professionally
Oct 19, 2022
I feel i always get great care.