Masayuki Inouye, MD
Otolaryngology
doctors.hackensackmeridianhealth.org
4.8 out of 5
635 verified ratings
635 Ratings, 120 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 6, 2026
Doctor listen to my concerns
May 27, 2026
Excellent care and always a pleasure to visit with the Doctor.
May 26, 2026
The doctor is very professional, knowledgeable, patient, explains treatment, etc concisely, the office was immaculately kept.
May 23, 2026
All thing is better way no wait time
May 19, 2026
Professional
May 9, 2026
He has been my doctors for years!!!
May 9, 2026
Because of my age (103) I don't know how many more visits I can make to Dr. Inouye. It's very difficult for me to keep appointments. But I am very pleased with the doctor's professionalism and would recommend him highly.
Apr 27, 2026
Dr’s knowledge and expertise
Apr 27, 2026
The provider is amazing and has great bedside manners.
Apr 25, 2026
Great!!
Apr 20, 2026
Great recognition and well deserved on all elements
Apr 17, 2026
Always a pleasant experience!!!!
Apr 16, 2026
21 years ago dr inouye saved my life thyroid cancer,i feel he can do it again.
Apr 15, 2026
I would highly recommend this doctor and his team to anyone in need of exceptional medical care. Their professionalism, clear communication, and genuine compassion made the entire experience reassuring and positive. From the attentive staff to the doctor’s expertise and supportive approach, I felt confident and well cared for every step of the way.
Apr 14, 2026
Dr. Explains things good
Apr 7, 2026
Knowledgeable, experienced and professional
Mar 31, 2026
I see Dr. Inouye every 2 months. We tried twice a year, then, 3 times a year, until we realized I needed treatment every 8 weeks. Arriving at this schedule was trial and error. There was no pressure. We worked together to find the right timing. I also see Dr. [last name] at every visit, to adjust my hearing aids. Once a year I do a complete hearing test. If there are any hearing issues, they are addressed at the appointment.
Mar 30, 2026
Dr. Inouye is always wonderful
Mar 27, 2026
Good
Mar 27, 2026
Great from beginning to end.
Mar 25, 2026
Very Good
Mar 23, 2026
Dr. Inouye was very patient and answered all of my questions.
Mar 23, 2026
Quite a difference from my previous ENT
Mar 16, 2026
Absolutely no problem
Mar 15, 2026
Nothing but excellent!!
Mar 13, 2026
Everything was great.
Mar 13, 2026
All aspects were very good and total time taken was more than acceptable..
Mar 11, 2026
Receptionist staff needs a course on Customer Service.
Mar 11, 2026
Very positive experience.
Mar 10, 2026
Like i said he is a very nice dr.
Mar 3, 2026
Dr Inouye is really great
Feb 26, 2026
All ok.
Feb 20, 2026
his more knowledgeable.
Feb 13, 2026
Pass my thanks to the two people I listed in this survey.
Feb 12, 2026
Just continue their good service to us patients.Godbless them.always
Feb 12, 2026
Dr Inouye awesome I would like to say thank you to Cory and Richel they were very helpful and understanding.
Jan 30, 2026
Treated with great respect
Jan 28, 2026
Every professional office should be one such as this one is because of the care and concern.
Jan 28, 2026
Excellent
Jan 23, 2026
I would appreciate learning of my next scheduled annual appointment since I have not received a call or confirmation yet from the doctors office after request was made the day I had my visit. Communication would be most appreciated.
Jan 22, 2026
Dr. N was caring, gentle and compassionate.
Jan 20, 2026
Integrity understanding and respectful
Jan 15, 2026
Explained exactly what was going to take place before, during and after procedure.
Dec 29, 2025
Really liked Dr Inouye. Kind caring gentle . Not rushed, good listener and really wanted to help. Went over treatment plan clearly and would go back again. Thank you for your professionalism and expertise!
Dec 22, 2025
I had a great experience with this provider
Dec 22, 2025
My visit with Dr. Inouye was exceptionally positive.
Dec 17, 2025
Dr Inouye is simply a wonderful physician. He is clearly intelligent, competent and civil. If only all medical professionals could be like him!
Dec 17, 2025
Doctor Inouye is the premiere ENT doctor is the tri-state area. Very professional. No body better. My only complaint is there is no parking.....Thanks
Dec 17, 2025
My doctor experience was great on another matter your valet service needs help I couldn't use it the line was so long
Dec 15, 2025
My doctor, Dr. Masayuki Inouye, did an outstanding job. A's across the board. I had no problem with the doctor, but it was problematic for me. I had to make four or five phone calls to try to speak with his assistant. I never got a call back. I had to wait over a week, a week and a half to finally in the end just make an appointment. But in the beginning, I wasn't trying to make an appointment. I was just trying to get a refill prescription that I've had refilled in the past through my doctor, Dr. Masayuki Inouye. But I guess his staff didn't take me very seriously, and I was a little disappointed about that.