Baptist Primary Care - Mandarin West

10240 San Jose Boulevard

Jacksonville, FL 32257 Directions

(904) 262-9204

www.baptistjax.com

4.7 out of 5

1,152 verified ratings

1,152 Ratings, 590 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 27, 2025
Very friendly

Jun 19, 2025
Professional and friendly

Jun 15, 2025
Clean, Professional, Caring. Knowledgeable

Jun 14, 2025
The location, cleanliness, employees & physicians.

Jun 12, 2025
Nice, friendly staff. Great Doctor- Marcom.

Jun 12, 2025
Beautiful building, friendly staff and great doctors & P.A.!

Jun 9, 2025
Dr Marcom is a wonderful healing physician and I appreciate all his help for the past serval decades of medical care! Well Done!!

Jun 8, 2025
Easy access. Clean and roomy. Comfortable seating.

Jun 8, 2025
Friendliness and knowledge

Jun 7, 2025
Doctors are great,employees are wonderful.really nice location.

Jun 5, 2025
Convenient location

May 30, 2025
staff very polite and caring, quick getting me back to see Dr. Granger, quick in getting orders to get over to Baptist south and follow up appointment.

May 26, 2025
All are knowledgeable and friendly, and willing to work.

May 26, 2025
Modern, and the medical team are very professional, personable and they care about you

May 23, 2025
Location, personnel, doctors

May 23, 2025
Everything

May 23, 2025
Professional, friendly. It’s very rare to have a wait time to see the doctor.

May 22, 2025
The office is always clean and there is lots of parking. The office staff and nurses are friendly and knowledgeable. I drive a long way because of my doctor. My doctor is Brian Granger. He has been my primary doctor for the last three years. He is without questions, the best primary doctor I have ever had. I trust his knowledge and advice with my life. He talks to you as if you are family and never rushes your appointment. He really cares about his patients, and his treatment and advice has always been spot on.

May 22, 2025
Friendly professional

May 22, 2025
Organized, adequately staffed, the people are friendly and patient, and the whole area is very clean.

May 19, 2025
Awesome Dr Granger and personable staff

May 15, 2025
Very professional and kind

May 15, 2025
Very professional staff

May 12, 2025
Very nice staff and Dr. Granger is wonderful!

May 11, 2025
Professor, Caring, Knowledgeable. Great Experience.

May 10, 2025
Dr Granger and his staff are professional, polite and prompt. The office is 15 minutes from my home, and it is a beautiful facility.

May 10, 2025
Everything!

May 8, 2025
Plenty of parking spaces. Interior is roomy. Nice decorations. Easy access and exit.

May 7, 2025
Excellent service. Dr Granger is awesome!!

May 5, 2025
I like everything! The office staff members are friendly and professional. My doctor and physician asst are great to work with! Thank you!

May 4, 2025
Everyone is very nice to me. The doctor is the greatest. Always encourages me to do better. Thanks to him my sugar is under control, and I lost a bunch of weight. The scale is not a monster anymore. I look forward to seeing how much I lost. Thank you Dr. Granger.

May 3, 2025
Friendly, professional staff.I was taken back at my scheduled appointment time and was seen by Dr.Granger shortly after that.

May 3, 2025
Office is very clean. I love our doctors there and the assistance. They’re all very nice.

May 1, 2025
The Staff and Dr Granger

May 1, 2025
Friendly, courteous staff.

May 1, 2025
The staff are always friendly and polite. Dr. Marcom is the best. Always very thorough and does an outstanding job every time I have seen him.

Apr 30, 2025
everything

Apr 27, 2025
The new office is very nice comfortable and efficient.

Apr 27, 2025
Friendly staff Office usually on time.

Apr 26, 2025
The doctor and staff

Apr 24, 2025
Everyone is so friendly and Dr. Marcom really cares about his patients. He is a doctor you hope to find.

Apr 24, 2025
Professional and considerate. Caring

Apr 19, 2025
Employees are helpful, knowledgeable, and friendly.

Apr 19, 2025
Modern easy to get to great people

Apr 18, 2025
Everything

Apr 17, 2025
Everyone is very helpful and pleasant to work with. Dr Granger gave me some excellent advice for helping with my intermittent back pain. Thank you so much.

Apr 17, 2025
Love the care I received there.

Apr 17, 2025
The friendly and helpful staff under Dr. Rodney Marcom. He and his team go above and beyond for their patients.

Apr 14, 2025
It is spacious and bright and the staff is superb and can answer any questions that you might have about your health, procedures, etc. I feel that I always get the best possible care a this facility.

Apr 13, 2025
I was seen on time, staff was friendly, new office space has larger rooms.