Baptist Primary Care - Mandarin West
10240 San Jose Boulevard
Jacksonville, FL 32257 Directions
4.7 out of 5
1,563 verified ratings
1,563 Ratings, 848 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 26, 2026
Brian Granger, DO
Friendly warm environment
Apr 25, 2026
Appointments are on time. Everyone is very friendly and helpful. Good to speak with a person when I call instead of a computer. All are very knowledgeable.
Apr 24, 2026
Availability
Apr 23, 2026
Everything
Apr 22, 2026
Love it☺️
Apr 22, 2026
Dr. Marcom is top notch at listening to me about my needs.
I highly recommend him.
Apr 21, 2026
Clean office, efficient staff
Apr 17, 2026
when I have an appointment I can feel certain that I will be seen on or around that time. It helps me plan my day knowing the office is efficient and timely. The staff is friendly and my physician listens and responds.
Apr 17, 2026
convenient, clean and up to date
Apr 15, 2026
A very great caring office. My doctor, Dr. Rodney Marcom is the best physician I ever and his staff is super professional are dedicated to their patients. I highly recommend Baptist West.
Apr 15, 2026
nice new facility.
Apr 12, 2026
Service
Apr 10, 2026
Calm, friendly, professional
Apr 10, 2026
Dependable
Apr 9, 2026
Very nice
Apr 8, 2026
Everything and everyone
Apr 8, 2026
Clean and spacious facility. Plenty of seating space.
Apr 7, 2026
Convenience of the office. Great staff, Knowledgeable and well trained doctors and Nurses
Apr 5, 2026
Great staff, always on time or early. Friendly and efficient.
Apr 4, 2026
Appointments were kept on time with less waiting. Knowledgeable doctor's that were honest in their guidance.
Apr 4, 2026
Dr Granger and staff are excellent
Apr 3, 2026
very efficient and professional
Apr 1, 2026
It is new and bright with wonderful paintings on the walls. I didn’t have to wait long and the support staff was efficient and helpful.
Mar 28, 2026
Everything was a 10
Mar 28, 2026
Dr Granger & his team of Medical Professionals.
Mar 28, 2026
Great location for me. Appointments are always on time and the staff are very professional.
Mar 27, 2026
Everybody’s professional everybody is respectful, listen and understands
Mar 27, 2026
1.A great friendly staff, 2. take you right on time for your scheduled appointment.
Mar 19, 2026
Everyone is very friendly and helpful. Easy to work with.
Mar 19, 2026
The office is convenient to my home, it is clean and organized with a very friendly staff.
Mar 18, 2026
Everyone is so nice and knowledgeable. Also, great Doctors!
Mar 14, 2026
Doctor Granger and all the staff are doing a great job! Very pleasant atmosphere!
Mar 14, 2026
The Doctors and staff.
Mar 13, 2026
Dr Brian Granger is an exceptional doctor……he is very knowledgeable, caring, a good listener, and I appreciate his honesty………these are traits important to me to be able to trust a doctor……Dr Granger exhibits these traits ……
Mar 13, 2026
Very nice and professional.
Mar 12, 2026
Great peolple, great care!!!
Mar 12, 2026
Everything
Mar 9, 2026
Fill that you all care about us not just a number
Mar 8, 2026
I like Dr. Granger; knowledgeable, efficient, direct, dependable .
Mar 7, 2026
Friendly staff care and attention I get.
Mar 6, 2026
Everyone very professional and helpful!
Mar 5, 2026
Professional staff
Mar 5, 2026
Dr Granger is so nice and professional. The staff is always so polite.
Mar 1, 2026
The doctor in the staff are very caring and very professional. The office is extremely clean and they treat you like family.
Feb 28, 2026
Staff was very accommodating when I had a question.
Feb 27, 2026
Friendly personal and professional, love Drs Granger and [last name]!
Feb 26, 2026
Not to Rodney Marcom has been a family friend, as well as my trusted doctor for over 40 years.
Feb 25, 2026
Office is new, very clean. Friendly helpful staff, and Dr. Rodney Marcom is awesome!
Feb 24, 2026
Staff is very friendly. Wait time is minimal.
Feb 24, 2026
Everything was great.