Baptist Primary Care - Mandarin West
10240 San Jose Boulevard
Jacksonville, FL 32257 Directions
4.7 out of 5
1,727 verified ratings
1,727 Ratings, 926 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 22, 2026
Brian Granger, DO
Prompt attention to details
Aug 20, 2026
Quick in professional associates friendly always smiling
Aug 19, 2026
Very nice equipment…nice patient waiting area and examination rooms. Pleasant staff..not to mention the doctors!! I really do like my doctor! He knows everything!! 😂😂
Aug 16, 2026
Convenient, wonderful staff
Aug 16, 2026
Allways Great
Aug 16, 2026
The time spent waiting for appointment was minimal and the staff very friendly and knowledgeable. Very good first visit with the practice of Dr. Granger.
Aug 16, 2026
The very good service provided by doctor and staff.
Thank you.
Aug 14, 2026
Friendly and efficient
Aug 12, 2026
Very nice doctor’s office! The office is clean and welcoming, the staff is very friendly, and the waiting time was great. I had a very good experience and would definitely recommend this office
Aug 12, 2026
Great staff who are easy to talk to about medical concerns.
Aug 10, 2026
Aug 6, 2026
Location is great for me . Appointments are always on time and staff very professional. Sorry to see Dr. Marcom retire. He took care of me since 1992. Great guy. He will be missed.
Jul 31, 2026
Everyone is very personable and professional in the offices are very clean
Jul 31, 2026
Dr Granger is very thorough,competent, and personable……the office staffvery friendly!
Jul 24, 2026
Nearby. Clean
Jul 23, 2026
The Staff and Dr Granger are very professional.
Jul 23, 2026
Everyone is so friendly and takes the time to explain any questions I have
Jul 22, 2026
I love everyone from the front desk, to check out. Everyone is so kind & considerate to me. I will miss my Dr Marcom so very much.
Jul 22, 2026
nice and new, staff friendly.
Jul 22, 2026
Employees are great, nice interior, dr are great.
All around great place.
Jul 20, 2026
It is very clean and the Employees are working hard and very professional and they care
Jul 20, 2026
nice people Great Doctor
Jul 19, 2026
Its a new office and the nurses and doctor are nice and very nice and professional
Jul 19, 2026
Nice. Clean. Friendly people
Jul 19, 2026
everything
Jul 17, 2026
Efficiency
Jul 17, 2026
It is clean and seems to be well organized.
Jul 16, 2026
Great service
Jul 11, 2026
The staff and doctors are professional, polite, and very knowledgeable.
Jul 8, 2026
Convenient, quiet, professional staff
Jul 8, 2026
Dr Granger and team are great!
Jul 3, 2026
Very nice office very clean and organized with plenty of room
Jul 3, 2026
I like the proximity, staff and cleanliness.
Jul 3, 2026
Professionalism
Jun 29, 2026
Facility was very clean and welcoming. Staff was very friendly and took time to listen. Also convenient to have tests done at same site.
Jun 25, 2026
Everything
Jun 24, 2026
Efficient scheduling online with available time transparency. Many services available in house.
I love the portal to review blood work and track trends.
I appreciate the new location, which is spacious, clean. and well laid out.
Front desk team always is always helpful and pleasant.
Team is very friendly and knowledgeable overall.
Dr Granger is especially knowledgeable and communicative during appointments. He has a lot of experience and helped me through back issues encouraging core strengthening which made all the difference.
Having had Covid a couple times the virtual appointments were very reassuring.
Jun 24, 2026
Staff personable, great customer service, takes time with me as if I am the only one they see that day.
Jun 22, 2026
I like the staff and Dr. Granger.
Jun 19, 2026
Dr Granger is an excellent doctor………he is very thorough, takes time to both listen and explain……he has a friendly staff
Jun 19, 2026
Friendly atmosphere and no waiting to be seen.
Jun 17, 2026
Great service
Jun 17, 2026
Its clean love Dr Rodney M and dint wait long.
Jun 13, 2026
I appreciate my Dr listening to my concerns. My situation is complex and I expect him to continue to try to help.
Jun 12, 2026
I love Dr Rodney Marcom. He is truly a blessing. He has always and still does go above and beyond . He makes sure he makes you feel that he cares. Because he does that you’re just not a solar sign to him. He is amazing . Iv been truly blessed to have been able to have him for my Dr for 31 years this year. Baptist is very lucky to have him. The staff there are also kind and are always help fill as well .
Have a Blessed Day !
Jun 11, 2026
Welcoming familial atmosphere experienced with supporting staff and competent medical professionals with Excellent bedside manners!
Jun 11, 2026
Nothing, the facility is fine most of my family & friends live closer to the Clay county facilities
Jun 7, 2026
Excellent staff and very reasonable wait times
Jun 4, 2026
Dr Marcom.
Jun 4, 2026
Warm Atmosphere, caring attitude. I normally see Dr. Rodney Marcom. I’ve been with this practice for over 20years