Baptist Primary Care - Mandarin West
10240 San Jose Boulevard
Jacksonville, FL 32257 Directions
4.7 out of 5
1,113 verified ratings
1,113 Ratings, 576 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 23, 2025
Brian Granger, DO
Location, personnel, doctors
May 23, 2025
Everything
May 23, 2025
Professional, friendly. It’s very rare to have a wait time to see the doctor.
May 22, 2025
The office is always clean and there is lots of parking. The office staff and nurses are friendly and knowledgeable.
I drive a long way because of my doctor.
My doctor is Brian Granger. He has been my primary doctor for the last three years. He is without questions, the best primary doctor I have ever had. I trust his knowledge and advice with my life.
He talks to you as if you are family and never rushes your appointment. He really cares about his patients, and his treatment and advice has always been spot on.
May 22, 2025
Friendly professional
May 22, 2025
Organized, adequately staffed, the people are friendly and patient, and the whole area is very clean.
May 19, 2025
Awesome Dr Granger and personable staff
May 15, 2025
Very professional and kind
May 15, 2025
Very professional staff
May 12, 2025
Very nice staff and Dr. Granger is wonderful!
May 11, 2025
Professor, Caring, Knowledgeable. Great Experience.
May 10, 2025
Dr Granger and his staff are professional, polite and prompt. The office is 15 minutes from my home, and it is a beautiful facility.
May 10, 2025
Everything!
May 8, 2025
Plenty of parking spaces. Interior is roomy. Nice decorations. Easy access and exit.
May 7, 2025
Excellent service. Dr Granger is awesome!!
May 5, 2025
I like everything! The office staff members are friendly and professional. My doctor and physician asst are great to work with! Thank you!
May 4, 2025
Everyone is very nice to me. The doctor is the greatest. Always encourages me to do better. Thanks to him my sugar is under control, and I lost a bunch of weight. The scale is not a monster anymore. I look forward to seeing how much I lost. Thank you Dr. Granger.
May 3, 2025
Friendly, professional staff.I was taken back at my scheduled appointment time and was seen by Dr.Granger shortly after that.
May 3, 2025
Office is very clean. I love our doctors there and the assistance. They’re all very nice.
May 1, 2025
The Staff and Dr Granger
May 1, 2025
Friendly, courteous staff.
May 1, 2025
The staff are always friendly and polite. Dr. Marcom is the best. Always very thorough and does an outstanding job every time I have seen him.
Apr 30, 2025
everything
Apr 27, 2025
The new office is very nice comfortable and
efficient.
Apr 27, 2025
Friendly staff
Office usually on time.
Apr 26, 2025
The doctor and staff
Apr 24, 2025
Everyone is so friendly and Dr. Marcom really cares about his patients. He is a doctor you hope to find.
Apr 24, 2025
Professional and considerate. Caring
Apr 19, 2025
Employees are helpful, knowledgeable, and friendly.
Apr 19, 2025
Modern easy to get to great people
Apr 18, 2025
Everything
Apr 17, 2025
Everyone is very helpful and pleasant to work with. Dr Granger gave me some excellent advice for helping with my intermittent back pain. Thank you so much.
Apr 17, 2025
Love the care I received there.
Apr 17, 2025
The friendly and helpful staff under Dr. Rodney Marcom. He and his team go above and beyond for their patients.
Apr 14, 2025
It is spacious and bright and the staff is superb and can answer any questions that you might
have about your health, procedures, etc. I feel that I always get the best possible care a this
facility.
Apr 13, 2025
I was seen on time, staff was friendly, new office space has larger rooms.
Apr 13, 2025
Everything
Apr 13, 2025
Clean, professional, efficient and courteous!
Apr 13, 2025
Professional staff and fabulous Dr. Granger,
Apr 9, 2025
everything
Apr 9, 2025
Profession thorough friendly
Apr 9, 2025
I love Dr marcom
Apr 7, 2025
Very nice facility. Roomy. Modern
Apr 6, 2025
I love Dr. Marcom. He is the greatest doctor: kind, compassionate and a great DO who helps my back and neck.
Apr 6, 2025
timely and friendly staff
Apr 6, 2025
Great doctors and friendly staff.
Apr 6, 2025
They take good care of us
Apr 5, 2025
It is very clean and organized, and the staff is friendly. Dr Granger is prompt and explains everything to me. It is also a great location.
Apr 5, 2025
Friendly, caring staff and Dr Granger is excellent
Apr 5, 2025
Dr Marcom