Baptist Primary Care - Mandarin West
10240 San Jose Boulevard
Jacksonville, FL 32257 Directions
4.7 out of 5
1,181 verified ratings
1,181 Ratings, 615 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jul 27, 2025
Brian Granger, DO
Very friendly
Jul 25, 2025
Great location. Appointments are always on time. Staff personnel are very helpful and professional. Dr. Marcom has been taking care of me for nearly 30 years. He is a good doctor.
Jul 25, 2025
Friendly and professional
Jul 25, 2025
I’ve been with that practice for about 35 years or so. It’s what I’m comfortable with.
Jul 21, 2025
Friendly personal with caring doctors
Jul 20, 2025
It is professional
Jul 19, 2025
Friendly staff, excellent Dr Granger
Jul 19, 2025
new building and clean offices.
Jul 19, 2025
Big and clean.
Jul 17, 2025
Great Dr, great staff always taking care my health needs Dr Granger is always very caring and compassionate to my needs great group of health care providers Thank you!
Jul 17, 2025
Naderi is friendly, professional and coveys a helpful attitude. He seems like truly enjoys his job!
Dr. Granger is kind and professional. I genuinely look forward to seeing him.
P.A. [full name] is caring, professional and thoughtful. She is thorough and always directs me toward the best next steps!
Jul 14, 2025
I get in and out close to my appointment times. Get all my questions addressed, Got blood test in the same building with no wait time.
Jul 14, 2025
Everyone one is very nice and polite
Jul 13, 2025
DR MARCOM IS ONE OF THE BEST DOCTOR:S I HAVE HE REALY CARE:S ABOUT HOW YOU ARE DOING !
Jul 12, 2025
Provide individual care, less of a money maker factory.
Jul 10, 2025
Brand new .plenty of staff,very nice they listen to you.portal works great
Jul 10, 2025
The staff is very nice, it's clean and Dr. Marcom is the best. He always has time to listen. Sadly, that is not the case anymore with most doctors.
Jul 5, 2025
The office location is convenient and easily accessible. The check in with Jasmine was efficient and professional. I was seen at my appointment time and I am completely satisfied with the visit. I will continue using this office for my primary care.
Jul 3, 2025
Dr Granger and team are great.
Jul 3, 2025
I love the front desk staff and Jasmine. Always so helpful
Jul 3, 2025
Have been a patient.of Dr. Rodney Marcom, for over 12 years, wonderful Dr.
Jun 29, 2025
The Doctor.
Jun 29, 2025
Everyone is very friendly and Dr. Granger is always very nice and understanding..really cheers me on when a test comes out great..My A!C is 5.6 thanks to his encouragement. Front desk, check in, don't know his name but he is very very helpful and deserves a raise.
Jun 26, 2025
The staff is friendly and Dr. Granger is fantastic.
Jun 26, 2025
Office is very clean. Everyone is very informative to try to help especially when you have critical conditions. They were all very nice.
Jun 25, 2025
The office staff is awesome, organized and timely. Dr Granger really cares about his patients and is very through and explains everything.
Jun 19, 2025
Professional and friendly
Jun 15, 2025
Clean, Professional, Caring. Knowledgeable
Jun 14, 2025
The location, cleanliness, employees & physicians.
Jun 12, 2025
Nice, friendly staff. Great Doctor- Marcom.
Jun 12, 2025
Beautiful building, friendly staff and great doctors & P.A.!
Jun 9, 2025
Dr Marcom is a wonderful healing physician and I appreciate all his help for the past serval decades of medical care! Well Done!!
Jun 8, 2025
Easy access. Clean and roomy. Comfortable seating.
Jun 8, 2025
Friendliness and knowledge
Jun 7, 2025
Doctors are great,employees are wonderful.really nice location.
Jun 5, 2025
Convenient location
May 30, 2025
staff very polite and caring, quick getting me back to see Dr. Granger, quick in getting orders to get over to Baptist south and follow up appointment.
May 26, 2025
All are knowledgeable and friendly, and willing to work.
May 26, 2025
Modern, and the medical team are very professional, personable and they care about you
May 23, 2025
Location, personnel, doctors
May 23, 2025
Everything
May 23, 2025
Professional, friendly. It’s very rare to have a wait time to see the doctor.
May 22, 2025
The office is always clean and there is lots of parking. The office staff and nurses are friendly and knowledgeable.
I drive a long way because of my doctor.
My doctor is Brian Granger. He has been my primary doctor for the last three years. He is without questions, the best primary doctor I have ever had. I trust his knowledge and advice with my life.
He talks to you as if you are family and never rushes your appointment. He really cares about his patients, and his treatment and advice has always been spot on.
May 22, 2025
Friendly professional
May 22, 2025
Organized, adequately staffed, the people are friendly and patient, and the whole area is very clean.
May 19, 2025
Awesome Dr Granger and personable staff
May 15, 2025
Very professional and kind
May 15, 2025
Very professional staff
May 12, 2025
Very nice staff and Dr. Granger is wonderful!
May 11, 2025
Professor, Caring, Knowledgeable. Great Experience.