Baptist Primary Care - Mandarin West

10240 San Jose Boulevard

Jacksonville, FL 32257 Directions

(904) 262-9204

www.baptistjax.com

4.7 out of 5

1,516 verified ratings

1,516 Ratings, 798 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Feb 20, 2026
Friendly faces ! Great doctors

Feb 20, 2026
Amazing doc! Dr Rodney Marcom

Feb 19, 2026
Well what I like about your office is the staff.

Feb 19, 2026
Efficient with small wait times.

Feb 18, 2026
People were courteous. Appointment time was on schedule .Dr was caring and took time explaining and reviewing medical information.

Feb 18, 2026
Dr Granger is a great doctor. Staff is very nice and helpful. Easy to get appointments and on time.

Feb 16, 2026
Clean, very nice large waiting area (area combined with Bapt8ist Cardiology & Lab and primary care depts).

Feb 16, 2026
I love Doctor Granger, most of all. But the whole staff is very nice and friendly. The office is always clean. My visits always go very smoothly.

Feb 15, 2026
Friendly, efficient and I trust their judgement

Feb 14, 2026
Great people

Feb 13, 2026
The staff are very knowledgeable and friendly.

Feb 12, 2026
quick access, pleasant surroundings, pleasant professionals from front to back

Feb 12, 2026
The Staff, The Doctors,

Feb 12, 2026
Great doctors,you can get your bloodwork done in same building and very convenient location

Feb 12, 2026
Everything

Feb 7, 2026
Dr Granger is an excellent doctor……not only is he extremely smart, but takes the time to listen and follows up………his office staff is friendly and professional……

Feb 5, 2026
Dr. Marcom is a great Doctor. Nice, friendly staff.

Feb 4, 2026
I love the entire staff & office is conveniently located.

Feb 1, 2026
Dr Marcom is a rock star!!

Feb 1, 2026
Friendly, professional care.

Jan 31, 2026
All employees are knowledgeable, friendly, and efficient.

Jan 31, 2026
Organized and professional service. On time appts.

Jan 30, 2026
Everyone is very caring very short wait for appointment Great central lication

Jan 29, 2026
The doctors, nurses and staff - all good.

Jan 29, 2026
I can usually get in to see my physician fairly quickly. The people at the desk are friendly and efficient.

Jan 25, 2026
I love Dr. Marcom. He has been my Dr for years

Jan 23, 2026
Dr Marcom is an excellent physician and always addresses my concerns, listens, and helps me feel better with manipulation. Also staff is very professional and helpful. His assistant, Addie, is very helpful and thorough and pleasant. Baptist Health should be happy to have Dr Marcom and Addie on their health care staff. Well done !!

Jan 22, 2026
Very friendly and handled appointment on schedule.

Jan 21, 2026
Dr Marcom Is The Best….. My Family loves Him

Jan 19, 2026
everything

Jan 18, 2026
Streamlined and clean

Jan 18, 2026
Very professional and friendly

Jan 18, 2026
Fast service, easy to make appointments, the staff and Dr Granger. The new facility is fantastic.

Jan 16, 2026
Friendly nurses and doctors very professional

Jan 15, 2026
nice new office, staff is great

Jan 15, 2026
Everyone is always very helpful and it is never dreadful going to the office.

Jan 15, 2026
The staff is great. Allie greeted me and was very kind and thorough with the vitals. Dr. Granger took a good bit of time with me, trying to help me make better decisions.

Jan 11, 2026
Everything was great.

Jan 11, 2026
Dr. Granger is very knowledgeable and listens to my concerns.

Jan 10, 2026
Knowledge and friendly

Jan 9, 2026
I don’t feel like a stranger there.

Jan 9, 2026
Convenient to my residence and mostly easy to get to depending on traffic. Staff is always efficient and friendly.

Jan 9, 2026
The people and the doctor are awesome. Outstanding takes the time to go over your blood test outstanding people keep up the good work.

Jan 8, 2026
Very convenient location. Dr. Marcom has been taking care of me for years. He is a great doctor.

Jan 8, 2026
The friendliness but professionalism I always receive from Dr Marcom and his nursing staff. Also the man at the checkin window always remembers the patients names.

Jan 8, 2026
Friendly..on time...clean

Jan 5, 2026
Proximity, maintained very well (clean inside & out, lots of parking, quiet), staff are always very professional and eager to assist with any inquiries and scheduling of appointments.

Jan 4, 2026
Everyone is very nice and helpful

Jan 3, 2026
I love Dr. Granger. I love the convenience of making appointments. All of the staff is very friendly and helpful.

Jan 2, 2026
Everyone is very kind and friendly while still being very professional. Very comfortable office.