Baptist Primary Care - Mandarin West
10240 San Jose Boulevard
Jacksonville, FL 32257 Directions
4.7 out of 5
1,479 verified ratings
1,479 Ratings, 773 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 25, 2026
Rodney Marcom, DO
I love Dr. Marcom. He has been my Dr for years
Jan 23, 2026
Dr Marcom is an excellent physician and always addresses my concerns, listens, and helps me feel better with manipulation. Also staff is very professional and helpful. His assistant, Addie, is very helpful and thorough and pleasant. Baptist Health should be happy to have Dr Marcom and Addie on their health care staff. Well done !!
Jan 22, 2026
Very friendly and handled appointment on schedule.
Jan 21, 2026
Dr Marcom Is The Best….. My Family loves Him
Jan 19, 2026
everything
Jan 18, 2026
Streamlined and clean
Jan 18, 2026
Very professional and friendly
Jan 18, 2026
Fast service, easy to make appointments, the staff and Dr Granger. The new facility is fantastic.
Jan 16, 2026
Friendly nurses and doctors very professional
Jan 15, 2026
nice new office, staff is great
Jan 15, 2026
Everyone is always very helpful and it is never dreadful going to the office.
Jan 15, 2026
The staff is great. Allie greeted me and was very kind and thorough with the vitals. Dr. Granger took a good bit of time with me, trying to help me make better decisions.
Jan 11, 2026
Everything was great.
Jan 11, 2026
Dr. Granger is very knowledgeable and listens to my concerns.
Jan 10, 2026
Knowledge and friendly
Jan 9, 2026
I don’t feel like a stranger there.
Jan 9, 2026
Convenient to my residence and mostly easy to get to depending on traffic. Staff is always efficient and friendly.
Jan 9, 2026
The people and the doctor are awesome. Outstanding takes the time to go over your blood test outstanding people keep up the good work.
Jan 8, 2026
Very convenient location. Dr. Marcom has been taking care of me for years. He is a great doctor.
Jan 8, 2026
The friendliness but professionalism I always receive from Dr Marcom and his nursing staff. Also the man at the checkin window always remembers the patients names.
Jan 8, 2026
Friendly..on time...clean
Jan 5, 2026
Proximity, maintained very well (clean inside & out, lots of parking, quiet), staff are always very professional and eager to assist with any inquiries and scheduling of appointments.
Jan 4, 2026
Everyone is very nice and helpful
Jan 3, 2026
I love Dr. Granger.
I love the convenience of making appointments.
All of the staff is very friendly and helpful.
Jan 2, 2026
Everyone is very kind and friendly while still being very professional. Very comfortable office.
Jan 1, 2026
Everyone is very friendly and helpful. Nadiri [last name] at the front desk is especially helpful. He has helped me fill out forms, he has gone to my car with me to help me with my walker that I could not get out of the trunk.....the doctor is the best. He makes me feel relaxed and I know he cares to make me well and encouraged me to lose weight and get my diabetes under control....Happy New Year to everyone.
Dec 31, 2025
Dr Granger is very approachable and easy to talk to; staff is always friendly and helpful; atmosphere is always calm and organized.
Dec 31, 2025
Not a long wait to be seen by doctor.
Dec 28, 2025
I love the ease of check in & out process. Also, Megan is a delightful lady. I love Dr Marcom & Dr [last name].
Dec 28, 2025
Dr Granger is thorough and pays attention to test results from tests other Drs order
Dec 28, 2025
Clean and new
Dec 25, 2025
Very prompt and professnioal service
Dec 20, 2025
The staff is very friendly, the facility is bright and clean and spacious and there is typically not a lot of people in the waiting room, which means their bookings are efficient.
Dec 20, 2025
Clean friendly and efficient
Dec 19, 2025
Very professional and friendly staff.
Dec 19, 2025
Friendly atmosphere.
Dec 18, 2025
Clean and airy, pleasure to visit there!!
Dec 15, 2025
My doctor and my nurse were both very nice and good at what they do.
Dec 13, 2025
Dr Granger is so kind and patient, but yet firm about your health. He is so easy to talk to and listens.
Dec 13, 2025
friendly and efficient
Dec 13, 2025
The staff was very helpful and prompt
And my Dr is always amazing
Dec 12, 2025
Dr Marcom is a wonderful physician. The staff is very helpful, professional, and friendly. Well done!
Dec 11, 2025
Clean office, professional staff, great Doctor.
Dec 11, 2025
Can get an appointment, friendly staff, knowledgeable physician
Dec 10, 2025
Always a Pleasure as I visit, staff is great, I will admit I think Dr. Granger saved my life.
Dec 7, 2025
Dr Brian Granger is a trusted doctor with a professional and friendly demeanor who takes time to listen and understand his patients.
Dec 6, 2025
Staff
Dec 6, 2025
I like everything about this office! The front desk workers, medical assistants, and certified Physician Assistant Jenn and Dr. Granger are all kind, caring and professional! Everyone has a welcoming attitude and makes me feel valued as a patient.
Thank you!!!!
Dec 4, 2025
Friendly, efficient, skilled
Dec 4, 2025
Friendly staff! Always willing to help with any questions. Very polite .