Baptist Primary Care - Mandarin West
10240 San Jose Boulevard
Jacksonville, FL 32257 Directions
4.7 out of 5
1,615 verified ratings
1,615 Ratings, 869 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
May 23, 2026
Brian Granger, DO
The new office is clean and comfortable
May 21, 2026
Everyone nice, but Dr. Granger is the best. He has helped me so much with my weight control and with controlling my diabetes. Been 5.3 for over a year now thanks to his encouragement.
May 20, 2026
The doctor and the good cervice by the staff thank you.
May 17, 2026
It’s clean,people are helpful.seems like they look out for your health
May 17, 2026
Efficiency,
May 15, 2026
Always there fpr me
May 14, 2026
Very professional clean and spotless
May 11, 2026
I never have to wait long. The staff is polite and Dr Granger is a good doctor. He listens to what you have to say.
May 11, 2026
appointment's seen on time. Staff is efficient and knowable. Doctors friendly and explain what they are doing and why.
May 10, 2026
nearby, clean, friendly, efficient
May 10, 2026
Very Efficient use of time
May 9, 2026
Good service 😊
May 8, 2026
Clean, so organized, friendly and punctual.
May 6, 2026
The staff is very professional and responsive. My concerns are always addressed in a timely manner. My doctor is one of the most knowledgeable, patient, and professional physician that I’ve ever met.
May 6, 2026
Very convenient location. Staff are very professional and appointments are always on time.
May 3, 2026
Friendly.professional staff. I can get appointments at the times that I need them.
May 3, 2026
Fast, efficient, good medical care !
May 1, 2026
Everyone is always very friendly, the facility is clean and I don't mind the drive. Dr. Marcom is the Best!!!
Apr 29, 2026
We are so please with the professional team of doctors and staff, very professional and very caring people, we are going for the past two and half years and we don’t have any issues.
Apr 29, 2026
Friendly staff
Apr 29, 2026
Friendly, responsive staff. Dr Marcom is the best.
Apr 26, 2026
Friendly warm environment
Apr 25, 2026
Appointments are on time. Everyone is very friendly and helpful. Good to speak with a person when I call instead of a computer. All are very knowledgeable.
Apr 24, 2026
Availability
Apr 23, 2026
Everything
Apr 22, 2026
Love it☺️
Apr 22, 2026
Dr. Marcom is top notch at listening to me about my needs.
I highly recommend him.
Apr 21, 2026
Clean office, efficient staff
Apr 17, 2026
when I have an appointment I can feel certain that I will be seen on or around that time. It helps me plan my day knowing the office is efficient and timely. The staff is friendly and my physician listens and responds.
Apr 17, 2026
convenient, clean and up to date
Apr 15, 2026
A very great caring office. My doctor, Dr. Rodney Marcom is the best physician I ever and his staff is super professional are dedicated to their patients. I highly recommend Baptist West.
Apr 15, 2026
nice new facility.
Apr 12, 2026
Service
Apr 10, 2026
Calm, friendly, professional
Apr 10, 2026
Dependable
Apr 9, 2026
Very nice
Apr 8, 2026
Everything and everyone
Apr 8, 2026
Clean and spacious facility. Plenty of seating space.
Apr 7, 2026
Convenience of the office. Great staff, Knowledgeable and well trained doctors and Nurses
Apr 5, 2026
Great staff, always on time or early. Friendly and efficient.
Apr 4, 2026
Appointments were kept on time with less waiting. Knowledgeable doctor's that were honest in their guidance.
Apr 4, 2026
Dr Granger and staff are excellent
Apr 3, 2026
very efficient and professional
Apr 1, 2026
It is new and bright with wonderful paintings on the walls. I didn’t have to wait long and the support staff was efficient and helpful.
Mar 28, 2026
Everything was a 10
Mar 28, 2026
Dr Granger & his team of Medical Professionals.
Mar 28, 2026
Great location for me. Appointments are always on time and the staff are very professional.
Mar 27, 2026
Everybody’s professional everybody is respectful, listen and understands
Mar 27, 2026
1.A great friendly staff, 2. take you right on time for your scheduled appointment.
Mar 19, 2026
Everyone is very friendly and helpful. Easy to work with.