Baptist Primary Care - Mandarin West
10240 San Jose Boulevard
Jacksonville, FL 32257 Directions
4.7 out of 5
1,681 verified ratings
1,681 Ratings, 891 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jun 25, 2026
Brian Granger, DO
Everything
Jun 24, 2026
Efficient scheduling online with available time transparency. Many services available in house.
I love the portal to review blood work and track trends.
I appreciate the new location, which is spacious, clean. and well laid out.
Front desk team always is always helpful and pleasant.
Team is very friendly and knowledgeable overall.
Dr Granger is especially knowledgeable and communicative during appointments. He has a lot of experience and helped me through back issues encouraging core strengthening which made all the difference.
Having had Covid a couple times the virtual appointments were very reassuring.
Jun 24, 2026
Staff personable, great customer service, takes time with me as if I am the only one they see that day.
Jun 22, 2026
I like the staff and Dr. Granger.
Jun 19, 2026
Dr Granger is an excellent doctor………he is very thorough, takes time to both listen and explain……he has a friendly staff
Jun 19, 2026
Friendly atmosphere and no waiting to be seen.
Jun 17, 2026
Great service
Jun 17, 2026
Its clean love Dr Rodney M and dint wait long.
Jun 13, 2026
I appreciate my Dr listening to my concerns. My situation is complex and I expect him to continue to try to help.
Jun 12, 2026
I love Dr Rodney Marcom. He is truly a blessing. He has always and still does go above and beyond . He makes sure he makes you feel that he cares. Because he does that you’re just not a solar sign to him. He is amazing . Iv been truly blessed to have been able to have him for my Dr for 31 years this year. Baptist is very lucky to have him. The staff there are also kind and are always help fill as well .
Have a Blessed Day !
Jun 11, 2026
Welcoming familial atmosphere experienced with supporting staff and competent medical professionals with Excellent bedside manners!
Jun 11, 2026
Nothing, the facility is fine most of my family & friends live closer to the Clay county facilities
Jun 7, 2026
Excellent staff and very reasonable wait times
Jun 4, 2026
Dr Marcom.
Jun 4, 2026
Warm Atmosphere, caring attitude. I normally see Dr. Rodney Marcom. I’ve been with this practice for over 20years
Jun 3, 2026
Efficient staff. Clean offices. Friendly and helpful doctors!
Jun 3, 2026
Wonderful doctor.
May 31, 2026
Everything was great.
May 31, 2026
Very convenient location. The staff are friendly and helpful.
May 31, 2026
Everything
May 29, 2026
Quick on line check in and minimal waiting time to be called back. Front desk guy is great
May 28, 2026
Staff is friendly and office is very clean. Dr Granger has been very helpful in getting me the assistance I need to drive outcomes where he has had to deal with my insurance companies' reluctance to treat however the outcomes had been proven every time.
May 23, 2026
The new office is clean and comfortable
May 21, 2026
Everyone nice, but Dr. Granger is the best. He has helped me so much with my weight control and with controlling my diabetes. Been 5.3 for over a year now thanks to his encouragement.
May 20, 2026
The doctor and the good cervice by the staff thank you.
May 17, 2026
It’s clean,people are helpful.seems like they look out for your health
May 17, 2026
Efficiency,
May 15, 2026
Always there fpr me
May 14, 2026
Very professional clean and spotless
May 11, 2026
I never have to wait long. The staff is polite and Dr Granger is a good doctor. He listens to what you have to say.
May 11, 2026
appointment's seen on time. Staff is efficient and knowable. Doctors friendly and explain what they are doing and why.
May 10, 2026
nearby, clean, friendly, efficient
May 10, 2026
Very Efficient use of time
May 9, 2026
Good service 😊
May 8, 2026
Clean, so organized, friendly and punctual.
May 6, 2026
The staff is very professional and responsive. My concerns are always addressed in a timely manner. My doctor is one of the most knowledgeable, patient, and professional physician that I’ve ever met.
May 6, 2026
Very convenient location. Staff are very professional and appointments are always on time.
May 3, 2026
Friendly.professional staff. I can get appointments at the times that I need them.
May 3, 2026
Fast, efficient, good medical care !
May 1, 2026
Everyone is always very friendly, the facility is clean and I don't mind the drive. Dr. Marcom is the Best!!!
Apr 29, 2026
We are so please with the professional team of doctors and staff, very professional and very caring people, we are going for the past two and half years and we don’t have any issues.
Apr 29, 2026
Friendly staff
Apr 29, 2026
Friendly, responsive staff. Dr Marcom is the best.
Apr 26, 2026
Friendly warm environment
Apr 25, 2026
Appointments are on time. Everyone is very friendly and helpful. Good to speak with a person when I call instead of a computer. All are very knowledgeable.
Apr 24, 2026
Availability
Apr 23, 2026
Everything
Apr 22, 2026
Love it☺️
Apr 22, 2026
Dr. Marcom is top notch at listening to me about my needs.
I highly recommend him.
Apr 21, 2026
Clean office, efficient staff