Baptist Primary Care - Mandarin West

10240 San Jose Boulevard

Jacksonville, FL 32257 Directions

(904) 262-9204

www.baptistjax.com

4.7 out of 5

1,316 verified ratings

1,316 Ratings, 699 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Oct 24, 2025
Nice staff, well-kept faciltities

Oct 24, 2025
Fast, qualified staff, GREAT Doctor!

Oct 24, 2025
The Dr cares about my health so he gets me tests And medicine to heal me if needed. Referrals are given if needed. It is easy to get an appointment.

Oct 23, 2025
Appreciate Dr Marcom’s professionalism and caring attitude. Office staff very efficient.

Oct 20, 2025
I have been seeing Dr. Marcom for over 30 years. He is great.

Oct 18, 2025
Very professional staff, very pleasant location, easy access and Dr Marcom and his assistance are very helpful and professional

Oct 18, 2025
The entire staff

Oct 18, 2025
Friendly, professional and efficent

Oct 18, 2025
The office is close to my home. I find the staff extremely helpful. The medical professionals are very qualified for my needs so it is a good choice for me I am grateful for their help as I age up.

Oct 17, 2025
My physician Dr. Rodney Marcom and his staff are the best caring group of health caregivers Everyone is so professional and caring from entering until you checkout. I love the new office and the location.

Oct 17, 2025
Excellent care and help from Dr Marcom. Also staff friendly and helpful. Office very clean and orderly. Well done!

Oct 16, 2025
Everyone is friendly and efficient

Oct 16, 2025
Efficient

Oct 15, 2025
Dr. Granger is a great health care provider surrounded by a caring, professional staff.

Oct 13, 2025
Efficient, courteous, punctual, accommodating. Dr. Granger really listens and cares, which is rare. Staff always friendly and helpful.

Oct 12, 2025
Nice staff, great Doctor Marcom...

Oct 12, 2025
Friendly Staff and Doctors who care

Oct 11, 2025
Clean and efficient. Friendly staff.

Oct 10, 2025
The office staff is very caring and professional!

Oct 9, 2025
clean, friendly and efficient

Oct 9, 2025
Cleanliness. Spacious seating arrangements. Ease of checking in. Personable and professional staff.

Oct 8, 2025
Friendl, courteous staff and doctors

Oct 8, 2025
You have Dr. Rodney Marcom and I have been going to him for a very long time. Also you have your very own blood lab.

Oct 7, 2025
Going to this doctor for years, and is now even closer to our home.

Oct 6, 2025
Well organized & excellent medical team.

Oct 5, 2025
Easy to get appointments. Appointments are on time with very little waiting room time. Dr Granger is an excellant Doctor and has an excellent staff.

Oct 5, 2025
Wonderful staff and Dr

Oct 5, 2025
Professional services and every one is very polite and kind.

Oct 5, 2025
My doctor and the staff

Oct 4, 2025
Friendly, helpful, skilled

Oct 4, 2025
Friendly and professional

Sep 30, 2025
Efficient. Seen on time. Time is taken to listen to questions and concerns.

Sep 29, 2025
The doctors, and staff are so courteous. The office is new and in a nice location, I feel safe going there.

Sep 28, 2025
Friendly staff, time Dr takes with me

Sep 27, 2025
Staff and my doctor

Sep 26, 2025
nice and new

Sep 25, 2025
Friendly, clean, prompt, professional.

Sep 25, 2025
The reception area is always staffed by friendly people. Great customer service! Usually appointments are timely and the doctor is always attentive.

Sep 23, 2025
Dr. Marcom is the best! The staff are all friendly and helpful. Lovely new facility

Sep 21, 2025
Efficient, friendly and knowledgeable

Sep 21, 2025
Everyone very friendly and helpful. Don't remember his name but man at front is always very nice, friendly and helps me all of the time. When I said this time I needed help walking to my car he got someone right away...who was very nice also.

Sep 20, 2025
Friendly, efficient clean

Sep 20, 2025
I like the check in process, the efficiency of the staff and friendliness. My concerns were addressed and I felt cared for.

Sep 19, 2025
very good as always

Sep 19, 2025
Newly remodeled building, professional staff, very easy to schedule appointments (or re-schedule).

Sep 18, 2025
Doctors and staff

Sep 18, 2025
Clean environment, professional staff and Doctors.

Sep 17, 2025
It’s a one stop health care.

Sep 14, 2025
Friendly staff and always smiling

Sep 13, 2025
The friendly faces and they have a personal touch with there patients