Baptist Primary Care - Mandarin West

10240 San Jose Boulevard

Jacksonville, FL 32257 Directions

(904) 262-9204

www.baptistjax.com

4.7 out of 5

969 verified ratings

969 Ratings, 492 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Jan 23, 2025
The Dr and Staff Very Nuce Helpful and Informative

Jan 23, 2025
Everyone is very helpful and professional

Jan 19, 2025
Dr. Granger and Dr [last name] are very attentive to their patients. They listen and explore every opportunity that will get their patients back to good health. I am thankful for them.

Jan 17, 2025
The office staff is top notch and the atmosphere is very relaxed

Jan 16, 2025
Very professional and organized

Jan 16, 2025
the new office is very impressive. Everything seems to be moving along, very efficiently.

Jan 13, 2025
The people who run it! Also, the Dr's really do care.

Jan 13, 2025
Lots of handicapped parking spaces. Easy to get in and out. On time for appointments Pleasant staff and Dr. Granger is wonderful!

Jan 11, 2025
Dr. Granger. He is very accessible, and easy to talk to and has a very cal, air about him.

Jan 9, 2025
Dr Rodney Marcom is the most kind, varying, honest, smart, Dr that always makes you feel like you are more than just money, yes a patient but NO not just a solar sign. He truly cares, and I have been seeing him for over 25 years . He truly is the best !!! Baptist should be very blessed that he has joined there staff.

Jan 2, 2025
Doctor and associates

Dec 30, 2024
Dr MARCOM and the staff

Dec 25, 2024
Friendly, new, quiet

Dec 18, 2024
Front office is great and new office easy to get to

Dec 16, 2024
New office is large with full size examination rooms, service is excellent and doctors are accommodating, knowledgeable and with great bedside manner.

Dec 14, 2024
Very nice

Dec 13, 2024
Most everything.

Dec 12, 2024
It’s brand new and beautiful! Dr. Granger is so kind and caring! I don’t know the other doctors yet. It’s a way for me to drive to, but I’ve been going to that practice since Dr. [last name] started it many years ago!

Dec 12, 2024
Staff are very helpful and professional, beginning with the front desk up to Doctors personal, my wife and I never had a problem with it, we love the place and be staying with them for the longest time possible

Dec 8, 2024
All the employees are helpful and great to deal with.

Dec 7, 2024
Excellent front desk staff!

Dec 7, 2024
Excellent doctor who is also personable……

Dec 7, 2024
I am a patient of Dr.Marcom and have been for years and will continue to be until he retires, I just love him. The office staff are just the best. The new office is very nice and professional

Dec 5, 2024
The Staff and Dr Granger are great.

Dec 5, 2024
New office is great

Dec 2, 2024
It is a nice new updated facility.

Nov 28, 2024

Nov 28, 2024
A pleasurable office visit with the tech that took my blood pressure to talking and being examed by Dr Marcom.

Nov 28, 2024
Great staff

Nov 25, 2024
We love the new very clean facility. Already liked the staff. It’s great having the lab there on site.

Nov 19, 2024
The new office is nice , clean and well organized. The staff are professional and nice. Dr. Marcom is a fantastic doctor. He has been our family doctor for over 30 years. All 3 of my kids go to him also. There is no other doctor that I would recommend to anyone. He is smart, caring , compassionate who respects his patience and actually listens to his patients.

Nov 16, 2024
Everything! Dr. Granger is caring & professional. He listens to my concerns & his staff members are very helpful.

Nov 16, 2024
Staff and medical professionals are all very well informed and their desire is to help and heal. Dr Marcom is a true healing physician and Baptist should be pleased to have him as part of team. Well Done!!

Nov 16, 2024
It's BRAND NEW - very nice!

Nov 16, 2024
Dr Marcom's nurses are really special! They do all they can to make you feel comfortable. Dr. M. has been my Doctor the last 42 years. Their brand new Baptist Primary Care Office in Mandarin is very nice.

Nov 16, 2024
Easy to make an appointment and very punctual for being on time . Great staff employees

Nov 16, 2024
Efficiency, cooperation, skill, easy to use!

Nov 10, 2024
I like the new office and everyone in it, nurses and doctors are all awesome.

Nov 9, 2024
Professional Knowledge Clean Location Staff And I love my Doctors

Nov 9, 2024
Everything was great!

Nov 9, 2024
Efficient, local, friendly, comfortable.

Nov 2, 2024
Professional, friendly care.

Nov 2, 2024
Large comfortable

Nov 2, 2024
I love the doctor and his staff and the new facilities are top-notch

Oct 31, 2024
Profession and friendly

Oct 31, 2024
So friendly office like welcome. Thank you for serving. Smile

Oct 27, 2024
Staff is always pleasant 😊

Oct 27, 2024
I love Dr. Granger, he has always taken time to explain things to me.

Oct 27, 2024
Dr. Marcom is a great doctor and does an excellent job on his care for me. His staff is always very professional and a pleasure during check-in/out. Thanks, it is a great experience every time.

Oct 27, 2024
Caring doctor and his staff