Baptist Primary Care - Mandarin West

10240 San Jose Boulevard

Jacksonville, FL 32257 Directions

(904) 262-9204

www.baptistjax.com

4.7 out of 5

1,210 verified ratings

1,210 Ratings, 630 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Aug 24, 2025
The Staff is great

Aug 23, 2025
Clean spacious and feels friendly

Aug 21, 2025
Dr. Rodney Marcom; Capt., USN Ret and his staff are both professional and personable.

Aug 18, 2025
EVERYTHING, EVERYONE AND MOST OF ALL THE QUALITY OF CARE!!!!

Aug 16, 2025
Location, roomy, very nice staff, great doctors

Aug 11, 2025
Dr. Marcom is a great doctor that cares and takes care of my issues. The staff are always courteous and does an awesome job. Outstanding service.

Aug 10, 2025
Very professional and polite. Dr Granger always takes the extra step and cares about my health.

Aug 10, 2025
Clean office, efficient staff. Great physician

Aug 9, 2025
All associates at the front desk were very helpful and were always smiling. It is always a pleasure to see happy employees.

Aug 7, 2025
Overall efficiency and cleaness

Aug 7, 2025
Very nice new building. All went well. Organized. In and out quickly 😊

Aug 7, 2025
New clean large doctor Granger

Aug 5, 2025
Friendly and efficiency

Aug 3, 2025
Cose to where I live, the staff is friendly and efficient.

Jul 29, 2025
Always on time, and the staff was great. And a sincere Physician.

Jul 27, 2025
Very friendly

Jul 25, 2025
Great location. Appointments are always on time. Staff personnel are very helpful and professional. Dr. Marcom has been taking care of me for nearly 30 years. He is a good doctor.

Jul 25, 2025
Friendly and professional

Jul 25, 2025
I’ve been with that practice for about 35 years or so. It’s what I’m comfortable with.

Jul 21, 2025
Friendly personal with caring doctors

Jul 20, 2025
It is professional

Jul 19, 2025
Friendly staff, excellent Dr Granger

Jul 19, 2025
new building and clean offices.

Jul 19, 2025
Big and clean.

Jul 17, 2025
Great Dr, great staff always taking care my health needs Dr Granger is always very caring and compassionate to my needs great group of health care providers Thank you!

Jul 17, 2025
Naderi is friendly, professional and coveys a helpful attitude. He seems like truly enjoys his job! Dr. Granger is kind and professional. I genuinely look forward to seeing him. P.A. [full name] is caring, professional and thoughtful. She is thorough and always directs me toward the best next steps!

Jul 14, 2025
I get in and out close to my appointment times. Get all my questions addressed, Got blood test in the same building with no wait time.

Jul 14, 2025
Everyone one is very nice and polite

Jul 13, 2025
DR MARCOM IS ONE OF THE BEST DOCTOR:S I HAVE HE REALY CARE:S ABOUT HOW YOU ARE DOING !

Jul 12, 2025
Provide individual care, less of a money maker factory.

Jul 10, 2025
Brand new .plenty of staff,very nice they listen to you.portal works great

Jul 10, 2025
The staff is very nice, it's clean and Dr. Marcom is the best. He always has time to listen. Sadly, that is not the case anymore with most doctors.

Jul 5, 2025
The office location is convenient and easily accessible. The check in with Jasmine was efficient and professional. I was seen at my appointment time and I am completely satisfied with the visit. I will continue using this office for my primary care.

Jul 3, 2025
Dr Granger and team are great.

Jul 3, 2025
I love the front desk staff and Jasmine. Always so helpful

Jul 3, 2025
Have been a patient.of Dr. Rodney Marcom, for over 12 years, wonderful Dr.

Jun 29, 2025
The Doctor.

Jun 29, 2025
Everyone is very friendly and Dr. Granger is always very nice and understanding..really cheers me on when a test comes out great..My A!C is 5.6 thanks to his encouragement. Front desk, check in, don't know his name but he is very very helpful and deserves a raise.

Jun 26, 2025
The staff is friendly and Dr. Granger is fantastic.

Jun 26, 2025
Office is very clean. Everyone is very informative to try to help especially when you have critical conditions. They were all very nice.

Jun 25, 2025
The office staff is awesome, organized and timely. Dr Granger really cares about his patients and is very through and explains everything.

Jun 19, 2025
Professional and friendly

Jun 15, 2025
Clean, Professional, Caring. Knowledgeable

Jun 14, 2025
The location, cleanliness, employees & physicians.

Jun 12, 2025
Nice, friendly staff. Great Doctor- Marcom.

Jun 12, 2025
Beautiful building, friendly staff and great doctors & P.A.!

Jun 9, 2025
Dr Marcom is a wonderful healing physician and I appreciate all his help for the past serval decades of medical care! Well Done!!

Jun 8, 2025
Easy access. Clean and roomy. Comfortable seating.

Jun 8, 2025
Friendliness and knowledge

Jun 7, 2025
Doctors are great,employees are wonderful.really nice location.