Baptist Primary Care - Mandarin West
10240 San Jose Boulevard
Jacksonville, FL 32257 Directions
4.7 out of 5
1,291 verified ratings
1,291 Ratings, 666 Comments
The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Sep 28, 2025
Brian Granger, DO
Friendly staff, time Dr takes with me
Sep 27, 2025
Staff and my doctor
Sep 26, 2025
nice and new
Sep 25, 2025
Friendly, clean, prompt, professional.
Sep 25, 2025
The reception area is always staffed by friendly people. Great customer service! Usually appointments are timely and the doctor is always attentive.
Sep 23, 2025
Dr. Marcom is the best! The staff are all friendly and helpful. Lovely new facility
Sep 21, 2025
Efficient, friendly and knowledgeable
Sep 21, 2025
Everyone very friendly and helpful. Don't remember his name but man at front is always very nice, friendly and helps me all of the time. When I said this time I needed help walking to my car he got someone right away...who was very nice also.
Sep 20, 2025
Friendly, efficient clean
Sep 20, 2025
I like the check in process, the efficiency of the staff and friendliness. My concerns were addressed and I felt cared for.
Sep 19, 2025
very good as always
Sep 19, 2025
Newly remodeled building, professional staff, very easy to schedule appointments (or re-schedule).
Sep 18, 2025
Doctors and staff
Sep 18, 2025
Clean environment, professional staff and Doctors.
Sep 17, 2025
It’s a one stop health care.
Sep 14, 2025
Friendly staff and always smiling
Sep 13, 2025
The friendly faces and they have a personal touch with there patients
Sep 13, 2025
Professional staff and fabulous physicians
Sep 13, 2025
The staff and Drs are very knowledgeable and friendly. The building overall is clean and kept up
Sep 11, 2025
They are very polite and usually my wait after signing in is short.
Sep 11, 2025
Calm, quiet atmosphere; friendly staff; approachable doctors
Sep 11, 2025
Everything
Sep 11, 2025
I love my doctor.
The rest of the staff are highly trained and do a wonderful job.
Sep 8, 2025
people very nice professional, and it was a good experience
Sep 6, 2025
Very competent Dr Granger is both personable and thorough……the staff is professional and very friendly………my husband and I are able to get questions to doctor answered quickly online between appointments……
Sep 6, 2025
Staff
Sep 2, 2025
Friendly staff
Sep 1, 2025
Excellent friendly people
Aug 31, 2025
clean and efficient
Aug 31, 2025
Convenient
Aug 30, 2025
Everyone is very caring. The nurses are wonderful and the doctors are good.
Aug 29, 2025
I cut my finger while prepping food and wanted to schedule a visit to make sure the healing was progressing well. I was able to move up the appointment through a text that I requested to fill in any cancellation. As always, the staff was friendly, courteous and professional. I was seen early for my appointment and was on my way home before my appointment time. My questions and concerns were answered to my satisfaction. I am happy with the service and experience.
Aug 29, 2025
Very accommodating. Clean and neat. Staff very professional. Excellent physician.
Aug 28, 2025
Dr. Granger and Jennifer [last name] provide excellent service! The front desk staff members are courteous and professional. The medical assistants always have a smile on their faces and seem to enjoy their jobs. Thank you!
Aug 28, 2025
Doctor Granger is one of the best doctors I have ever had
Aug 28, 2025
very helpful and friendely
Aug 24, 2025
The Staff is great
Aug 23, 2025
Clean spacious and feels friendly
Aug 21, 2025
Dr. Rodney Marcom; Capt., USN Ret and his staff are both professional and personable.
Aug 18, 2025
EVERYTHING, EVERYONE AND MOST OF ALL THE QUALITY OF CARE!!!!
Aug 16, 2025
Location, roomy, very nice staff, great doctors
Aug 11, 2025
Dr. Marcom is a great doctor that cares and takes care of my issues. The staff are always courteous and does an awesome job. Outstanding service.
Aug 10, 2025
Very professional and polite. Dr Granger always takes the extra step and cares about my health.
Aug 10, 2025
Clean office, efficient staff. Great physician
Aug 9, 2025
All associates at the front desk were very helpful and were always smiling.
It is always a pleasure to see happy employees.
Aug 7, 2025
Overall efficiency and cleaness
Aug 7, 2025
Very nice new building. All went well. Organized. In and out quickly 😊
Aug 7, 2025
New clean large doctor Granger
Aug 5, 2025
Friendly and efficiency
Aug 3, 2025
Cose to where I live, the staff is friendly and efficient.