Dr. Malcolm Floyd, MD

Primary Care

122 Highway 280 West, Suite A

Americus, GA 31719 Directions

229-931-7156

www.phoebehealth.com

4.9 out of 5

1,922 verified ratings

1,922 Ratings, 836 Comments


The following ratings and reviews are based on verified feedback collected from independently administered patient experience surveys. The ratings and comments submitted by patients reflect their own views and opinions. Patient identities are withheld to ensure confidentiality and privacy.
Apr 18, 2025
Dr. Floyd is a very caring doctor, who takes time to listen to me. He also cares enough to investigate issues. I really appreciate him.

Apr 18, 2025
The current staff in the lab are professionals and very good at what they do. I only use your lab because I have small veins and most people try to stick me more than once to draw blood. At your lab, they always draw my blood with the first and only stick. I especially thank Shwanda and there's another lady who I believe is hard of hearing. They are wonderful!

Apr 17, 2025
He is excellent.

Apr 15, 2025
Dr. Floyd is always very attentive and respectful.

Apr 12, 2025
Always ask questions and listen to mine

Apr 10, 2025
Good Customer Service 👍

Apr 9, 2025
A very good doctor, easy to talk to and he listen.

Apr 9, 2025
It was a wellness visit

Apr 9, 2025
Dr. Floyd and his staff are great!

Apr 7, 2025
Dr. Flody consistently addressed any questions I had and offered valuable suggestions regarding my health. He is highly knowledgeable and demonstrates exceptional customer service skills.

Apr 5, 2025
Very professional, and caring about your symptoms and diagnosis

Apr 4, 2025
Dr Floyd is an excellent Physician! I am so thankful that he is my primary care doctor!

Apr 3, 2025
Good!!

Apr 3, 2025
Great

Apr 2, 2025
Dr. Floyd is always respectful of my needs and always answer all my questions when asked.

Apr 2, 2025
Dr. Floyd has always been very respectful and has invested his time and commitment to helping our community thrive.

Apr 1, 2025
Ladies that handled my procedure was very professional handled with care

Mar 28, 2025
Always satisfied with my visits to my pcp he always talks to me and explains on a level that I understand then always always asks if I have any questions for him he's never rushed during his exams

Mar 27, 2025
Great serivce

Mar 27, 2025
Everything was quick, clean, and everyone friendly

Mar 22, 2025
The staff and all of the workers that I interacted with were very professional, knew their jobs and were pleasant preforming their duties.

Mar 21, 2025
No appointment, but still didn't have to wait very long. Check in was also easy.

Mar 20, 2025
It was very good

Mar 20, 2025
Dr Floyd was accompanied by Christoph, NP. He has a great demeanor. Dr. Floyd knows how to pick them.

Mar 19, 2025
Very pleasant visit. All questions answered and review of medical conditions and explanation of all meds being taken at current time. A very thorough examination and schedule of upcoming imaging needed and lab work to be done. As always Dr Floyd is easy to communicate with, he listens well very concerned and pleasant

Mar 19, 2025
The very best doctor at Phoebe. Love Dr. Floyd!

Mar 19, 2025
The staff in radiology were very nice and friendly. I was nervous as heck and they made me feel very comfortable.

Mar 18, 2025
Dr Floyd was very attentive to my needs

Mar 16, 2025
Listened well, I felt comfortable/safe with him. The office staff was very kind. Office was also clean.

Mar 14, 2025
I like going to Dr. Floyd because he always listen to me

Mar 13, 2025
This was my first visit with Dr. Floyd. He has agreed to be come my primary care physican. I was ver pleased with the visit and with his knowledge.

Mar 12, 2025
He is very caring about his patients

Feb 27, 2025
The staff were friendly and got me done quickly

Feb 18, 2025
He always there for all your needs

Feb 15, 2025
Dr. Floyd is always thorough, thoughtful, kind, and interested in whatever you need to talk about. He never seems rushed and has a very calming demeanor.

Feb 13, 2025
Very understanded and listen to your problem.

Feb 10, 2025
Respectfully listened to my problem and discussed with me a medication that could possibly solve my problems.

Feb 6, 2025
This was a TeleHealth visit. Dr. Floyd, as he always does, explained things to me in a way I could understand. He took time with me and he didn't rush me. He answered every question or concern that I had.

Feb 4, 2025
He did a good job as always

Feb 1, 2025
I love Dr. Floyd and his nurse Shandra. There has never been a time when I needed to be seen and I wasn't accommodated. Dr. Floyd goes above and beyond his call of duty. He listens and I never feel rushed. I can't express how blessed I am to have such a wonderful Physician in my hometown. THANK YOU DR. FLOYD AND SHANDRA FOR ALL YOU DO! God bless you both!

Jan 29, 2025
He always cares about hiis patients health and he pay attention to what you have to say.

Jan 28, 2025
Very helpful, always listen and explain things to me so that i understand.

Jan 16, 2025
Dr. Floyd always exhibits kindness, gentleness, attentiveness, and kindness. I truly appreciate how he involves me in my health journey and that he talks with me and not just rushes pass what I have to say.

Jan 13, 2025
AWESOME

Jan 12, 2025
Excellent visit

Jan 12, 2025
Everyone was friendly and very knowledgeable. Very clean waiting areas.

Jan 11, 2025
All questions I asked was answered and explained

Jan 7, 2025
DR. FLOYD WAS MY PROVIDER IN ALBANY, GA. WHERE I RESIDE. HE WAS LOCATED ON DAWSON RD. WITH PHOEBE FAMILY CARE. I WAS LOOKING FOR A DOCTOR AND A FRIEND TOLD ME TO TRY HIM AND I'M SO VERY GLAD I DID. DR. FLOYD IS A VERY CARING AND CONSIDERATE DOCTOR. HE ALWAYS EXPLAINES MY HEALTH CONDITIONS TO ME SO I WILL UNDERSTAND WHAT IS GOING ON WITH ME. HE TAKES TIME TO ASK ABOUT MY MEDICATIONS IF I'M HAVING ANY PROBLEMS WITH THEM AND EVEN HOW MY PHARMACY IS TREATING ME WHEN I GO TO PICK UP MEDICINE. I WOULDN'T TRADE DR. FLOYD FOR NOTHING. WHEN HE MOVED TO AMERICUS, I ASKED THAT THEY SEND MY RECORDS BECAUSE I WAS AND STILL AM DRIVING THERE TO BE UNDER HIS CARE.

Dec 26, 2024
I have been going to Dr. Floyd for years and he has always been professional and friendly and he always listens to what your concerns are.

Dec 26, 2024
Service was good